Ratings based on 234 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.6 Service & staff
3.0 Room comfort
2.9 Hotel condition
They paid and stayed.
by Amy from New York
Overpriced guesthouse not shabby chic luxuryPosted 26-Feb-2014
Pros: The staff and location right on the beach
Cons: regular maid service, less techno/house dj music, more ammennities or a reduced price
I'm certainly not someone who needs/wants very fancy accommodations. With that said I think his "boutique hotel" really misrepresents itself in it's description. I've stayed in guest houses on islands for about 1/3 of the price and had the same experience. The staff was wonderful and friendly and did the best they could given what the hotel was able to offer. The linens were not cleaned upon arrival and maid services needed to be requested multiple times in order for the room to be cleaned. Again this would not have bothered me if I was not paying for a nicer experience. Not to mention they charged for an upgrade to have a room with two beds. God forbid your "2 person" booking is not with a significant other (like it's the most romantic setting anyway) and you don't want to share a bed, then it'll cost you extra for a 2nd uncomfortable bed. Bottom line if you don't need luxury you can find a cheaper place and if you do want a splash of it, you can probably find it at a similar price at a different hotel.
by A verified traveller
Horrible management!!! Private party literally rattled room with music all night. Actual motel-inn not even close to what's advertised on their website.Posted 9-Jan-2014
Pros: The inn is right in front of the beach.
Cons: The rooms are filthy and their website is false advertising. Private parties start without notice and the music literally shakes your room all night.
Location: The inn is located on the northern tip of Carolina, connected to the beach of Isla Verde. There are sand fleas on the beaches where trees are nearby.
My trip in Puerto Rico was complete ruined by this nightclub pretending to be a motel inn, beach cabin, or whatever else it may seem, but definitely not even close to a hotel as advertised on their website. The "hotel" was a small two-story inn with no fridges, hangers (asked but just looked at weird), or windows (except in one suite room, supposedly). When checking in, I was told everything is ready except for towels but I opened my room to find bags of trash on the floor, unopened beer and other things left behind which resulted in a lost hour of waiting with all our luggage. Breakfast was "included" but consisted of white bread, cheddar cheese, box cereal, and minimal fruits. On a Friday night they had a private event where middle aged locals were having a social party. The crowd seemed nice and mature but the DJ was in his own world blasting deep electronica beyond logic. No one was really dancing but the pounding bass was so loud my room was literally shaking ALL NIGHT! I was there with a 10 month old baby crying all night and my wife and I trying to sleep in order to catch a 5AM flight. I went to the lobby three times to request them to lower the music or at least consider a refund for the night and was blown off by the manager. He made it my fault, asking "When booking the hotel, did you ask if there was private event this week"? It's obvious the inn favors private parties over guests paying to sleep there. The inn gives a bad impression of the beautiful island.
by T from New York, NY
WORST HOTEL EVER!!!!!!Posted 5-Jan-2014
Pros: ABSOLUTELY NOTHING TO LIKE.
Cons: The place should be torn down and rebuilt.
Not sure where to begin from, but here is the recap of this hotel: - i got a towel with a blood stain on it; - room was disgusting - old hotel, more like a hostel; - room windows did not open, absolutely no fresh air and the humidity on the island made the setting smell like it is rotten; - the place was running a restaurant on the beach which turned into a disco after 4 p.m. and it blasted until 2 a.m. If you'd like to sleep at all during your stay, the manageemnt will make sure this does not happen; - the staff was incredibly rude. At breakfast they literally pushed me to the side one morning so the staff gets food/coffee first. The lady who almost ran me over from the staff got the last cup of coffee and they never refilled it after, even though i waited for them to do it for over an hour; - i can keep going but trust me- THIS IS NOT THE PLACE YOU WANT TO. I am a very easy traveler, having grown up in poorer countries and orphanages. It was WORST than the worst place I have been to. Yes, that bad.
for Couplesby Avaaca66 from ATL
So so....!!! Good for couples!!!Posted 8-Dec-2013
Pros: Location, staff friendly, close from the airport, on the beach. At night looks very romantic for a nice dinner.
Cons: Renew furniture. The breakfast area no one there, no tables , no chairs, and help yourself the best you can. Front desk needs more attention.
Location: Pharmacy, restaurants, fast food eating, hotels, bars, rental car ,close to main areas in a walking distance. Prices around overpriced.
The hotel is located in a nice area. Walking distance for several stores and restaurants. I spent only one night and the rate was special on those dates $63 but according with new rates is because the location. The hotel is not bad is very simple that needs a lot of improvements for the high rates they offer during seasons. Not worth it as it is now for more than $80 per day. Restaurant is nice and looks very romantic, little bit ovepriced. But the high cost is because is on the beach. I do not recommend this hotel for more than 2 persons. My staying was pleased and ok. I am not very demanding, but YES DEFINITELY needs improvement quality in rooms and furniture. It is a beach house hotel...not a luxury hotel. Ok?
Recommendedby A verified traveller
Posted 4-Dec-2013 on Hotels.com
it was safe. we had 2 little children.
by A verified traveller
by A verified traveller
for Couplesby A verified traveller
beach furniture needs replacingPosted 22-Nov-2013 on Hotels.com
The hotel was okay. However when we got on the premises a pile of old broken furniture in the parking lot was a big eye sore. We had to wait to check in so we went to the beach area. Every furniture at the beach area needs replacing. The furniture was old, moldy and had holes in it. This property can be a 5 star property with a little tlc. Maybe they should call Hotel impossible for help. Will not stay again.
for Business Travellersby Mari from NYC
Beautiful BeachPosted 22-Nov-2013 on Hotels.com
Hotel is not as clean as one would like. Dirty comforter, crumbs on bed but otherwise beautiful and convenient location.
by A verified traveller from Kansas City
Average Hotel w/ Great Location (Airport+Beach)Posted 14-Nov-2013
I'd consider this a practical hotel. The rooms are very basic and simple, but clean. Our TV didn't work and the internet signal was terrible, so don't count on that being a perk. Location was excellent, breakfast included an excellent assortment of fresh fruit. It was difficult to find staff (front desk rarely manned), but staff was friendly when around. Excellent location right by the beach and minutes from the airport.