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GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Property Amenities
La Concha Renaissance San Juan Resort is in San Juan's fashionable Condado District. The beach is protected by a rock jetty and ideal for calm-water swimming in the clear Atlantic Ocean. Guests can bask in the sun alongside the hotel’s 4 outdoor infinity-edge pools. Beach sun loungers/chaise longues, towels and umbrellas are provided. The resort also features a state-of-the-art health/fitness club with ocean views. Health club amenities include 2 spa tubs, massages, and on-site yoga classes. (Advanced reservations required for massages.) Nearby hiking and biking trails beckon guests seeking an overland adventure.
A wide selection of restaurants includes Perla, serving fresh seafood beneath the resort's signature shell structure. A nightclub, casino, tapas bar, a seaside bar, and an Italian Restaurant are additional highlights.
Valet parking and self-parking are available (surcharges apply), and include in/out privileges. Complimentary wireless Internet access is provided. Additionally, laundry, luggage storage, and a 25-room conference center (25,000 total square feet) with technology support staff are available. On-site babysitting/child care (surcharge) is available upon request.
Room Amenities
Rooms
Modern, airy guestrooms feature signature bedding, including thick mattresses, plentiful pillows, colorful throws, and double sofa beds. Guestrooms have blackout drapes/curtains. Each is equipped with a telephone including a speakerphone and free local and long-distance calling. A 37-inch TV offers cable channels. Clock radios come with CD players and iPOD docking/connections. Wireless Internet access is complimentary, as are additional rollaway beds.
Please note: All 483 guestrooms at La Concha Renaissance San Juan Resort are non-smoking. Disabled-accessible guestrooms are available.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Dining
Perla - Specializing in sophisticated seafood cuisine, this popular restaurant opens daily for dinner. Housed beneath a dramatic shell and surrounded by a reflecting pool, Perla offers a sophisticated atmosphere, bar, and ocean views. Bathing suits are not permitted.
Voga - This bar and restaurant serves breakfast and dinner in a relaxed atmosphere enriched by ocean views. Bathing suits not permitted. Voga is closed on Sundays and Mondays.
Solera - This poolside hotspot offers a tapas bar serving lighter fare until sundown, followed by an after-dark tapas lounge for tidbits with a local twist. Solera also specializes in hearty wines. This venue is open for lunch and dinner and maintains a casual dress code.
Komakai - Sushi and Asian cuisine with a twist are on offer at Komakai. Open for lunch and dinner, Komakai features a casual dress code.
Aroma Café - Serves beverages and breakfast on the go for the morning pick-me-up. This restaurant offers pool views and maintains a casual dress code.
Recreation
Showing 1 - 10 results (of 364) · See more La Concha Renaissance San Juan Resort reviews
out of 364 reviews
“PR at it's best”
La Concha employees are customer service gurus! A warm greeting from the time the taxi door opened to the champagne at check in. The property is well maintained and very clean. I'd definitely go back.
“Great Hotel”
Hotel was itself was great. The location needs a little work, nothing really to see with in walking distance. There is a lot of construction going up around the hotel, so it probably will get better. The beach is clean, it is on the wavy side of the island, so don't expect the awesome beaches you see in all pictures. I would definitely go back!
“Loved it!!”
We loved this hotel. The views, the pools, the breezeway, the gardens, everything was to our liking and we would not change anything.
“La Concha was great”
The staff was very helpful, the concierge set up a fun guide for a trip to the rainforest and bio-illuminescent bay. The room itself was an ocean room, beautiful and clean accomadations as well and a georgeous lobby. The grounds were also very clean. Two complaints were the construction and jack hammers in the background. Luckily I had my portable ipod stereo and sometimes the staff by the pool were a little slow. The hotel overall was beautiful!!
“We loved La Concha!”
I had my first visit to Puerto Rico with my 4 teenagers, and we had the best time. La Concha is like a dream hotel for lounging in the sun, on the beautiful beach, in the pool, in the little mini-hot tubs. We were in heaven! The service was impeccable, the staff were sweet and the value was excellent. I can't imagine a more perfect place. I'm dying to go back.
“Very nice long weekend”
Nice location on the beach, very clean and with friendly / accommodating staff We're looking forward to returning
“Puerto Rico's Best”
Don't listen to the negative reviews. We almost did -- so glad we didn't. La Concha is a fantastic hotel. It's a great mix of luxury and style. I can't wait to go back. We checked out several other hotels, just to be sure. We toured the Ritz, the El San Juan, and the Intercontinental. No contest. The Ritz was safe but nothing special (also windy and filled with 60-somethings), the El San Juan reeked of Vegas, and the Intercontinental was blah. The minute we set foot in La Concha, we knew it was the best and never looked back. La Concha is a unique, stylish, and sophisticated place. It a luxury hotel with much, much more flavor than its rivals. If this is what you're looking for in Puerto Rico, look no further.
“The Best Hotel In San Juan, Puerto Rico!”
I have been visiting Puerto Rico for over 35 years (I am Puerto Rican), by far the Concha Hotel is the best! The personal one-on-one service was superb! My room's view was "Heaven", Overall La Concha's staff where friendly and professional. The brunch was the in the island. I would recommend this hotel to anyone, contact me!
“Fun in the Sun”
First off have to say I LOVE Puerto Rico. My 3rd trip in 2 years. I stayed there from Nov. 29th through Dec. 3rd. The sun was out on arrival from NYC and felt like it was heaven on earth. Got to La Concha earlier than check in, but they were able to give me a room immediately. I asked for an upgrade from the resort view to ocean view, but they would only upgrade if I paid $50 additional per day. Decided to stay on the resort side Arrived on a Monday to depart on Friday. Didn't seem like it was too crowded but the concierge was very courteous and friendly. They were upgrading the room keys so had to change the room key. Pool side staff was incredible. Drinks were incredible and the sun was incredible. Would definitely go there again.
“Excellent hotel”
Our stay at La Concha in July 2010 was nothing short of fantastic. The modern, stylish lobby combined with friendly, capable staff made a great first impression. Our suite was brand new, and looked as good as the pictures on the website! Flat screen TV, great balcony, comfortable furniture, and powerful A/C. The pools are fantastic, as is the beach directly in front of the property. Restaurants and bars in the hotel offered quite a selection and really good food. The location in Condado on Ashford Avenue absolutely cannot be beat. It is right in the center of the restaurant, shopping, and nightlife of this trendy San Juan neighborhood. Taxis are available right outside, day or night, and there is usually a staff member out in front to help expedite that process. Next time I go to San Juan I will undoubtedly stay at La Concha.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 10 results (of 364) · See more La Concha Renaissance San Juan Resort reviews
The preferred airport for La Concha Renaissance San Juan Resort is San Juan (SJU-Luis Munoz Marin Intl.) - 7.4 km / 4.6 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
