10/10 Excellent
Michael
Travelled with partner
Mar 16, 2024
Liked: Staff & service, amenities, property conditions & facilities
First off i want too say that all the staff are excellent and friendly and very helpful with anything you need and knowledgeable.The front end associate niulka is one of the best people i have encountered when it comes too customer service she was knowledgeable with anything and everything i asked and needed i called in advance because me and my girlfriend were going together and wanted too propose too her and have the room set up very romantic when we checked in and she had it just the way i had ask and planned it and my now fiance loved it!!! She also helped with reservations for restaurants on property and everything what a great employee you have and she deserves somekind of reward in my eyes.Also i can not complain about any of the food in the restaurants the buffets throught the day the drinks everything was amazing it was definitely worth money and would definitely be coming back again . The only downfall was one of the days for 3 hours they were doing a maintenance on the generators so we didnt have power no water or anything like that in the rooms but it was only for 3 hours and it was a really nice day so it was just more time too enjoy the sun and pools so it wasnt really that bad at all and also i was checking our very early way before check out time and i actually missed my flight and next flight wasnt till 10 hours and called resort and they let me come back and stay in my room till check out was great will definitely come back here
Michael
Stayed 4 nights in Mar 2024