Puerto Aventuras Hotels in Riviera Maya, Mexico

I have been to a hand full of all-inclusive resorts and this one had the best service by far. There was always somebody asking you if you wanted a drink.

Great service. Great food. Friendly staff. Clean rooms. Newly renovated. beaches have sand added now.

For families looking for a great getaway with their kids look no further! We booked a last minute trip for our family of 5 with 0 expectations and it was fabulous! I can't find one thing to complain about. The staff was friendly and willing to do anything to make things great with or without tips. We prefer to tip because everyone works really hard. The family suite was the right size for our family of 5 and the pullout couch was very comfortable. The room was clean and we had a great view with a balcony. If you have ever traveled to the Riviera Maya area and stayed at other resorts you will know the room is about the best you can expect. This is my 3rd stay in this area and the room was on par with all the others. We were greeted with champagne and drinks for the kids(in plastic cups) upon check in and when we requested a room change to have more of an ocean view we were accommodated the very next day. No Problem since it was our last minute change. Food and drinks were great and plentiful. We would do this one again in a heartbeat. If I were going away with just my husband or a group of adults I wouldn't be caught dead at a family resort - any family resort. If you want peace and quiet go to an adults only. There are plenty of them in that area. There is an adults only side but you still need to interact with kids and adults at the beach and some restaurants. Tons of kids activities and the entertainment was really good! We were pleasantly surprised

Wonderful from start to finish! Amazing service, food was outstanding and hotel immaculate! We would definitely go back and hope to soon!

We arrived late to Puerto Aventura at the Coral Maya. We really couldn't appreciate the all around beauty until we opened the door to our condo. Wow! It was beautiful! The owners Genaro and his wife Laura were so welcoming and helpful. Laura drove us to a nearby marina that has several restaurants circling it. What a nice surprise. The Coral Maya is in a gated community so we felt very safe and walked back to our condo refreshed and happy.The Coral Maya was not only beautiful but clean and very, very comfortable. It was well furnished, and even had a patio set which faced the pool. There were kayaks for our use and a recreation room. We would most definitely recommend the Coral Maya to our friends and would love to return.

If your high maintenance, don't go here. If you want to be fussed over this will not be the place for you. I Wanted a place to relax and I found it! No high pressure anything. Very short walk to the beach in a private gated community. Very safe, no need to worry here. Sun, sand, peace and relaxing in a beautiful environment. Did I mention no high pressure anything. All staff is helpful and kind, nothing pushy about this place. If you want something, ask. If your looking to do your own thing, it's a great spot. We had a car and drove up and down the coast. Came back to a clean quaint room and peace & quiet. Wouldn't recommend it if your looking for white glove treatment or if you want to party hard. Kick back, relax and take in the beauty. If you like snorkeling or just a catamaran, just ask. They have one there but you won't be harassed or handed a brochure. Supermarket is close-by, great tacos just outside the gate (Paco Taco's) wonderfully fresh and delish, try one of the specials ( go in the early afternoon). Great place. Great staff. Very good vibe. Would go again in a heartbeat. A gem in the rough and a rare find for sure.

Adrian the Apartment manager was extremely helpful. We had difficulty finding the apartment, and he came to our rescue. The Apartment was beautiful, quite and extremely clean. We were only there for two day and did not expect maid service, but the maids came when we were out and cleaned the apartment. We would highly recommend this location and apartment to our family and friends. We rented the three bedroom condo on the third floor.

We just returned from a five day stay at the Encanto Club, and it was just lovely. The condo was beautiful, spacious, and comfortable. The pool, just steps outside our door is great too. Threr are two gas grills,although we did'nt use them, they are there for the asking. A favorite activity was to watch the charter boats come in and unload the catches of the day. Steps awaw is the restaurant 20th Latitude where we were daily. Don't miss the mango margaritas. Hapy hour is 3-7. There is a beach club, or so we were told,but when we asked about chairs at hte beach we were told there were't any at the beach, but they did offer to take some there for us if we wanted, the pool is so nice we just went there everyday.I deffinately would recommend staying at the Encanto Club, and hope to go back soon. Sincerely,Jim H.