Note fondée sur 86 évaluations vérifiées
3,4 Propreté de la chambre
3,8 Service et personnel
3,4 Confort de la chambre
3,3 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Publié le 24 mars 2024
Loved the location
Commentaires de Gestion de l’hôtel
24 mars 2024 par Manager, Gestion de l’hôtel
Hello Linda,We are glad to hear that you enjoyed our hotel's convenient location. We strive to provide our guests with a prime setting to enhance their overall experience. Hopefully, you were able to take advantage of all the nearby attractions during your stay.
par un voyageur vérifié
Publié le 24 mars 2024
Never heard of no coffee
Commentaires de Gestion de l’hôtel
24 mars 2024 par Manager, Gestion de l’hôtel
Hello anthony,We regret to hear about your experience and appreciate your feedback. Please know that we will share your comments with our team for their awareness. Should you have any further concerns, please feel free to reach out to us directly for assistance.
par un voyageur vérifié
Publié le 10 mars 2024
Bedbugs I got bite my dog got bit I won't go there again
Commentaires de Gestion de l’hôtel
12 mars 2024 par Manager, Gestion de l’hôtel
Hello Josh, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
par un voyageur vérifié
Publié le 3 mars 2024
Everything was very efficient
Commentaires de Gestion de l’hôtel
5 mars 2024 par Manager, Gestion de l’hôtel
Hello Albyrt,We are pleased to hear that you found your stay efficient. Your feedback is valuable to us. We hope to welcome you back soon for another enjoyable experience.
par un voyageur vérifié
Publié le 25 févr. 2024
Nice and quite place easy access to store
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Manager, Gestion de l’hôtel
Hello David,We're delighted to hear you found our location convenient for accessing stores. Your feedback on the peaceful ambiance is greatly appreciated. Should you have any more comments or suggestions, please feel free to reach out to our management team directly.
par un voyageur vérifié
Publié le 24 févr. 2024
The staff was frendly and property was well maintained and quite
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Manager, Gestion de l’hôtel
Hello David,We appreciate you taking the time to share your positive feedback with us. We are delighted to hear that you found our staff friendly and enjoyed our well-maintained property. Your kind words inspire us to continue providing excellent service to all our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
par un voyageur vérifié
Publié le 2 févr. 2024
Quiet and good breakfast
Commentaires de Gestion de l’hôtel
2 févr. 2024 par Manager, Gestion de l’hôtel
Hello Tahnee,Thank you for taking the time to share your feedback with us. We appreciate your kind words about the peaceful ambiance and our breakfast offerings. We hope to welcome you back again in the future for another enjoyable stay.
par un voyageur vérifié
Publié le 2 févr. 2024
Staff was very accommodating and polute
Commentaires de Gestion de l’hôtel
2 févr. 2024 par Manager, Gestion de l’hôtel
Hello Tahnee,Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you may have experienced during your stay. We strive to provide exceptional service and will address this matter with our team to ensure everyone is consistently polite and accommodating.
par un voyageur vérifié
Publié le 30 déc. 2023
When it came time to me checking out around 9:30 am CST, the gentleman at the front desk made very little to no eye contact with me at all, and seemed as if I was disturbing him, which really didn’t make me feel as though I was a valued customer.
I also noticed, that the bed that we were sleeping in, felt as though it was leaning in towards the middle of the bed, which indicated that there may have been some springs that were broken, but it wasn’t noticeable enough, to make it difficult for us to sleep, which is why we didn’t bring it up at the time.
I also noticed, that the laundry facility door was broken, thus making it easy for anyone to break into the laundromat without the use of the card key.
On the plus side, I did like the shower, specifically, the shower-head that was installed; the refrigerator was also very accommodating for our food & drinks, and the flatscreen TV was also an added bonus.
I also wanted to point out that gentleman that was there when I checked in last night was very nice, and did his best to be very customer service driven, even though he wasn’t able to provide me the full amount of quarters for the $5 I had given him for the laundromat.
Commentaires de Gestion de l’hôtel
31 déc. 2023 par Manager, Gestion de l’hôtel
Hello Mark,Thank you for taking the time to share your feedback with us. We apologize for any lack of attentiveness from our front desk staff upon your departure; rest assured that this is not the level of service we strive to provide. Regarding the bed, we appreciate you bringing it to our attention and will ensure our maintenance team inspects it promptly. Your comments about the broken laundry facility door have been noted, and we will take steps to address the issue. We are glad to hear that you enjoyed the shower, refrigerator, and flatscreen TV. We appreciate your kind comments about the gentleman who checked you in and apologize for the inconvenience with the quarters. We value your feedback and hope to have the opportunity to serve you better in the future.
par un voyageur vérifié
Publié le 17 déc. 2023
There was actually hair on the bed and pee on the toilet seat. Room had not even been cleaned.
Commentaires de Gestion de l’hôtel
19 déc. 2023 par Manager, Gestion de l’hôtel
Hello Jennifer, Thank you for bringing this to our attention. We apologize for any inconvenience you experienced during your stay. We take cleanliness very seriously and have shared your feedback with our housekeeping team to ensure this does not happen in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfactory experience.