Exterior

Reviews of Hampton Inn Provo

2.5 out of 5
Hampton Inn Provo
1511 S 40 E, Provo, UT

Reviews

8.6

Excellent

Rating 10 - Excellent. 474 out of 882 reviews" "
Rating 8 - Good. 255 out of 882 reviews" "
Rating 6 - Okay. 90 out of 882 reviews" "
Rating 4 - Poor. 39 out of 882 reviews" "
Rating 2 - Terrible. 24 out of 882 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ronald, Phoenix

Liked: Staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Holden

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable enough, it was quiet and good location for the volleyball tournament we were there for.
Stayed 1 night in Feb 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Jo

All went well
Stayed 1 night in Feb 2024

8/10 Good

Mairen

Stayed 1 night in Feb 2024

8/10 Good

Diann

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Allison

Stayed 1 night in Jan 2024

6/10 Okay

Kevin

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bathroom had not been cleaned and some trash was on the floor in the bedroom
Stayed 1 night in Jan 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great experience, from the friendly and helpful girl at the front desk, to the great accommodations to the great breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Lori

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly & helpful, the location was very convenient for our needs.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to stores, restaurants, mall. Great location
Stayed 1 night in Jan 2024

8/10 Good

Roberta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are restaurants close too the hotel. The hotel is well maintained with clean rooms. Fairly quiet with small amount of traffic noise. Hotel provides shampoo, conditioner. The room is spacious with lots of lightning.
Stayed 1 night in Jan 2024

10/10 Excellent

Jessie

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Afaese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room very clean. Employees very kind and friendly.
Stayed 3 nights in Dec 2023

10/10 Excellent

Darrell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very helpful and, very pleasing personalities.
Stayed 1 night in Nov 2023

10/10 Excellent

Cassandra

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean facility, friendly front desk staff. Pet friendly and lots of parking.
Stayed 1 night in Nov 2023

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

mark

Old and poorly maintained
Stayed 1 night in Nov 2023

10/10 Excellent

Elynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The beds were hard
Stayed 1 night in Nov 2023

4/10 Poor

Arlo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bed was great but the carpet was groody, they put us in a handcap bathroom and we could not keep the bathroom door open, out of kleenix, just seemed shabby.
Stayed 1 night in Nov 2023

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Stayed 1 night in Oct 2023

10/10 Excellent

Guy

Liked: Cleanliness, property conditions & facilities
Nice room
Stayed 1 night in Oct 2023

6/10 Okay

thomas

Travelled with family
Liked: Cleanliness
Stayed 1 night in Oct 2023

8/10 Good

Kris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a broken water pipe but handled it well.
Stayed 1 night in Oct 2023

10/10 Excellent

CYNTHIA

Stayed 1 night in Sep 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night and it was very comfortable!! Desk staff was very helpful recommending local restaurant. Would stay again for sure!!
Stayed 1 night in Sep 2023

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Kari

Stayed 1 night in Sep 2023

10/10 Excellent

Peter

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
There was a weird smell in the elevator area, however the rest was nice and the bed was great. Breakfast was fabulous with great selections!
Stayed 1 night in Sep 2023

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Roxane

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Air conditioning did not work in our room, the place smelled awful.
Stayed 1 night in Aug 2023
Response from General Manager on Aug 17, 2023
Thank you for your feedback. We apologize for falling short of our high standard of service during your stay. Have a wonderful day and thank you again for staying with us here at Hampton Inn in Provo. We hope to see you again soon and have another chance to prove why we are rated best in Provo.

10/10 Excellent

jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J
Stayed 1 night in Aug 2023
Response from General Manager on Aug 17, 2023
Thank you so much for taking the time to tell us about your recent stay. Here at Hampton Inn in Provo we strive to provide our guests comfortable and welcoming stays, and we are thrilled we accomplished that goal with you. Thank you again, we loved having you and we look forward to your return.

8/10 Good

sherrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from General Manager on Aug 17, 2023
Thank you so much for taking the time to tell us about your recent stay. Here at Hampton Inn in Provo we strive to provide our guests comfortable and welcoming stays, and we are thrilled we accomplished that goal with you. Thank you again, we loved having you and we look forward to your return.

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service
Good stay!
Stayed 2 nights in Jul 2023
Response from General Manager on Aug 17, 2023
Thank you so much for taking the time to tell us about your recent stay. Here at Hampton Inn in Provo we strive to provide our guests comfortable and welcoming stays, and we are thrilled we accomplished that goal with you. Thank you again, we loved having you and we look forward to your return.

10/10 Excellent

Sandy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We were traveling with our dog and the hotel made that experience convenient. I took him out for a walk across the way to the beautiful campus of Rocky Mountain College which was delightful for us both. Would stay here again.
Stayed 1 night in Jul 2023
Response from General Manager on Aug 17, 2023
Thank you so much for taking the time to leave us a review and for your kind words about our cleanliness and staff. We take great pride in both and it means so much to us when our hard work is recognized. Thank you again, we hope you will return again for the same great service in the near future!

10/10 Excellent

Lloyd

Stayed 1 night in Jul 2023
Response from General Manager on Aug 17, 2023
Thank you so much for taking the time to tell us about your recent stay. Here at Hampton Inn in Provo we strive to provide our guests comfortable and welcoming stays, and we are thrilled we accomplished that goal with you. Thank you again, we loved having you and we look forward to your return.

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from General Manager on Aug 17, 2023
Thank you so much for taking the time to tell us about your recent stay. Here at Hampton Inn in Provo we strive to provide our guests comfortable and welcoming stays, and we are thrilled we accomplished that goal with you. Thank you again, we loved having you and we look forward to your return.

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were courteous and helpful
Stayed 1 night in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
One ply toilet paper should be illegal.
Hotel beds a never good for my back, so that was expected, but one ply toilet paper should be illegal. Seriously would it break them to supply decent toilet paper?
Stayed 1 night in May 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Stayed 1 night in May 2023
Response from General Manager on May 10, 2023
Thank you for your feedback. We apologize for falling short of our high standard of service during your stay. Have a wonderful day and thank you again for staying with us here at Hampton Inn in Provo. We hope to see you again soon and have another chance to prove why we are rated best in Provo.

4/10 Poor

Kristy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Marcia

Liked: Staff & service
No comment
Stayed 1 night in Apr 2023
Response from General Manager on May 10, 2023
Thank you so much for taking the time to leave us a review and for your kind words about our cleanliness and staff. We take great pride in both and it means so much to us when our hard work is recognized. Thank you again, we hope you will return again for the same great service in the near future!

2/10 Terrible

William

Stayed 1 night in Apr 2023
Response from General Manager on May 10, 2023
Thank you for your feedback. We apologize for falling short of our high standard of service during your stay. Have a wonderful day and thank you again for staying with us here at Hampton Inn in Provo. We hope to see you again soon and have another chance to prove why we are rated best in Provo.