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There are restaurants close too the hotel. The hotel is well maintained with clean rooms. Fairly quiet with small amount of traffic noise. Hotel provides shampoo, conditioner. The room is spacious with lots of lightning.
The bed was great but the carpet was groody, they put us in a handcap bathroom and we could not keep the bathroom door open, out of kleenix, just seemed shabby.
Air conditioning did not work in our room, the place smelled awful.
Roxane
Stayed 1 night in Aug 2023
Response from General Manager on Aug 17, 2023
Thank you for your feedback. We apologize for falling short of our high standard of service during your stay. Have a wonderful day and thank you again for staying with us here at Hampton Inn in Provo. We hope to see you again soon and have another chance to prove why we are rated best in Provo.
Thank you so much for taking the time to tell us about your recent stay. Here at Hampton Inn in Provo we strive to provide our guests comfortable and welcoming stays, and we are thrilled we accomplished that goal with you. Thank you again, we loved having you and we look forward to your return.
Thank you so much for taking the time to tell us about your recent stay. Here at Hampton Inn in Provo we strive to provide our guests comfortable and welcoming stays, and we are thrilled we accomplished that goal with you. Thank you again, we loved having you and we look forward to your return.
10/10 Excellent
Jim
Travelled with family
Jul 24, 2023
Liked: Cleanliness, staff & service
Good stay!
Jim
Stayed 2 nights in Jul 2023
Response from General Manager on Aug 17, 2023
Thank you so much for taking the time to tell us about your recent stay. Here at Hampton Inn in Provo we strive to provide our guests comfortable and welcoming stays, and we are thrilled we accomplished that goal with you. Thank you again, we loved having you and we look forward to your return.
We were traveling with our dog and the hotel made that experience convenient. I took him out for a walk across the way to the beautiful campus of Rocky Mountain College which was delightful for us both. Would stay here again.
Sandy
Stayed 1 night in Jul 2023
Response from General Manager on Aug 17, 2023
Thank you so much for taking the time to leave us a review and for your kind words about our cleanliness and staff. We take great pride in both and it means so much to us when our hard work is recognized. Thank you again, we hope you will return again for the same great service in the near future!
10/10 Excellent
Lloyd
Jul 3, 2023
Lloyd
Stayed 1 night in Jul 2023
Response from General Manager on Aug 17, 2023
Thank you so much for taking the time to tell us about your recent stay. Here at Hampton Inn in Provo we strive to provide our guests comfortable and welcoming stays, and we are thrilled we accomplished that goal with you. Thank you again, we loved having you and we look forward to your return.
Thank you so much for taking the time to tell us about your recent stay. Here at Hampton Inn in Provo we strive to provide our guests comfortable and welcoming stays, and we are thrilled we accomplished that goal with you. Thank you again, we loved having you and we look forward to your return.
Hotel beds a never good for my back, so that was expected, but one ply toilet paper should be illegal. Seriously would it break them to supply decent toilet paper?
Blair
Stayed 1 night in May 2023
4/10 Poor
Verified traveller
Business traveller
May 8, 2023
Disliked: Cleanliness, staff & service
Verified traveller
Stayed 1 night in May 2023
Response from General Manager on May 10, 2023
Thank you for your feedback. We apologize for falling short of our high standard of service during your stay. Have a wonderful day and thank you again for staying with us here at Hampton Inn in Provo. We hope to see you again soon and have another chance to prove why we are rated best in Provo.
Thank you so much for taking the time to leave us a review and for your kind words about our cleanliness and staff. We take great pride in both and it means so much to us when our hard work is recognized. Thank you again, we hope you will return again for the same great service in the near future!
2/10 Terrible
William
Apr 13, 2023
William
Stayed 1 night in Apr 2023
Response from General Manager on May 10, 2023
Thank you for your feedback. We apologize for falling short of our high standard of service during your stay. Have a wonderful day and thank you again for staying with us here at Hampton Inn in Provo. We hope to see you again soon and have another chance to prove why we are rated best in Provo.