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Reviews of Courtyard by Marriott Providence Warwick

3 out of 5
Courtyard by Marriott Providence Warwick
55 Jefferson Park Rd, Warwick, RI

Reviews

8.2

Very good

Rating 10 - Excellent. 273 out of 617 reviews" "
Rating 8 - Good. 190 out of 617 reviews" "
Rating 6 - Okay. 79 out of 617 reviews" "
Rating 4 - Poor. 40 out of 617 reviews" "
Rating 2 - Terrible. 35 out of 617 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ravi

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old not maintained
Stayed 2 nights in Apr 2024

10/10 Excellent

Nga'sh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Mar 2024

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Fine place to stay for a quick overnight. Website stated that hotel had amenities of breakfast including Starbucks and pool. But no notification prior or during our check in that these amnesties were not available. Pool had a notice on the door that it was being “renovated”. Some of the other guests on our floor were yelling and noisy in the middle of the night. Room was fine but nothing special.
Stayed 1 night in Mar 2024

10/10 Excellent

Malik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super comfortable. It also had a ton of amenities like a fridge and microwave in the room. Breakfast options were a little limited but if you’re not picky they had something for you. Definitely recommend the stay
Stayed 1 night in Mar 2024

8/10 Good

desirea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Tiana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are AMAZING
Stayed 1 night in Feb 2024

2/10 Terrible

debra

Stayed 1 night in Feb 2024

10/10 Excellent

Alexis

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area easy check in beautiful room
Stayed 1 night in Jan 2024

10/10 Excellent

Carissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well maintained. We just stayed a night to do things in the area. Great price and clean for a 1 night stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Margaret

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
No one at desk to greet us at 7 pm. Waited 10 minutes then called desk. No answer. Called again. Young woman finally appeared, dressed very sloppily.
Stayed 1 night in Jan 2024

6/10 Okay

Marilyn

Travelled with partner
Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Eli

Stayed 1 night in Jan 2024

10/10 Excellent

Joseph E

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok pretty cool around the same time as the other one of the best places to stay in carta and
Stayed 1 night in Dec 2023

8/10 Good

Rugena

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The man who checked me in was Very Rude and No coffee or complimentary breakfast since the coffee maker in my room didn't work or my key pad for my card key..... Happy New Year ❣️
Stayed 1 night in Dec 2023

6/10 Okay

Sarah

Travelled with group
Disliked: Amenities
The shower didn’t work properly. Also it is advertised to have free breakfast however they did not have breakfast at all it was very disappointing.
Stayed 1 night in Dec 2023

8/10 Good

Rebecca

Stayed 1 night in Dec 2023

6/10 Okay

Diane M

The hotel seemed sort of understaffed. The starbucks was not open. The pool area needed some work on the hot tub jets. The front desk rarely had anyone availble. Basic room was ok but shower pan seemed discolored and in need of updating. Nothing really wrong but at this price point we expected a little better from Mariott
Stayed 1 night in Dec 2023

8/10 Good

Diane M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Yevgen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Joseph E

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great American airlines and the quarterly bonus at the end of the month is a great day to get a telly too and
Stayed 1 night in Dec 2023

2/10 Terrible

Brian

Travelled with family and small children
Disliked: Staff & service
Was disappointed, being it's the Marriott brand, unfortunately had very little hospitality. The desire to make the guest stay comfortable was non-existent.
Stayed 2 nights in Dec 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied but not satisfied
Everyone was so nice and the place was clean but the smart TV didn't live up to what I thought it would be is why I picked this place.
Stayed 1 night in Nov 2023

8/10 Good

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place was very clean, service ok Must say that the room was very clean! Unfortunately there was not hot water :( we left and did not shower since they were figuring out the issue with a plumber . I do recommend it cozy lobby and great alternative if you need to stay around the area.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

charles

Stayed 1 night in Jul 2023

8/10 Good

Mark

Stayed 2 nights in Nov 2023

10/10 Excellent

Kimberly

Stayed 1 night in Nov 2023

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean and comfortable. I wish there had been a consistent source for fresh coffee each morning. Other than that my stay was great!
Stayed 3 nights in Nov 2023

4/10 Poor

Barbara

Travelled with family
Our TV was stuck on and the heat was stuck on so we couldn’t sleep because it was too loud and too hot. Told the hotel but they couldn’t refund us because we booked our trip through expedia
Stayed 1 night in Nov 2023

8/10 Good

Myron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place very cozy
It was a great experience, other than the fact that my room was close to the side door and that side door was malfunctioning so I had to go through the main entrance to get to my room.
Stayed 1 night in Oct 2023

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Woman at checkout was extremely nice and helpful. Answered all my questions! Room was very nice and exactly as described.
Stayed 1 night in Oct 2023

8/10 Good

Tyrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Maddy

Liked: Cleanliness, staff & service
I will definitely stay again at the courtyard Marriott in Warwick. The rooms and property were clean. The front desk staff were extremely welcoming, kind, and helpful. The king bed was so comfortable and we loved the balcony to sit out on at night. Overall the quality was impressive considering I was able to get a
Stayed 1 night in Oct 2023

4/10 Poor

Rachel

Liked: Cleanliness, staff & service
Cold pool and no cribs
We chose this hotel for the pool and because when I called to confirm, they said they were able to provide full size cribs for infants/toddlers. The pool was too cold for swimming, none of the children who tried to swim would go in. They also only offer pack n plays. We were traveling with a toddler, so had we known either of these things we would have chosen elsewhere.
Stayed 1 night in Oct 2023

4/10 Poor

Robert, Raymond

Travelled with family
Disliked: Staff & service
The receptionist was great but the beds were rough and very uncomfortable. And the cleaning ladys just walked in the room with us just chillin.
Stayed 1 night in Oct 2023

8/10 Good

Lori

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

6/10 Okay

Sara

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
In a very questionable area of town. Furniture in the room had stains. No internet for TV. Staff was not welcoming.
Stayed 1 night in Oct 2023

6/10 Okay

Paul

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
One of the legs on the mine frig was off.
Stayed 1 night in Oct 2023

6/10 Okay

tatia

Travelled with partner
It was an older property - real musty smelling and they had fans in the hallways trying to cover it up - must have been some type of water leak. Drafty windows and heating system not the best. Staff was not around in the evening so not the best service.
Stayed 1 night in Sep 2023

10/10 Excellent

Henry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful I would revisit again.
Stayed 1 night in Sep 2023

10/10 Excellent

Rebecca

Stayed 2 nights in Sep 2023

10/10 Excellent

Evan

Stayed 1 night in Sep 2023

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to work location. Friendly check in. Comfortable room.
Stayed 1 night in Sep 2023

4/10 Poor

Adam, independence

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property just seemed wore out. Had trouble finding a outlet to plug a charger in. Finally unplugged a light to use the working socket. TV screan did work. I arrived late and wasn't worth the fight for a different room.
Stayed 1 night in Sep 2023

6/10 Okay

MICHAEL

Travelled with family
Stayed 2 nights in Aug 2023

6/10 Okay

Dwayne

Travelled with partner
The hotel is starting to show wear. Or shower rod was broken, shampoo was empty and the hotel continually smelled of weed. It's a shame, this was a property we liked.
Stayed 2 nights in Aug 2023

4/10 Poor

Savankumar

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rates hefty money but hotel is old and smells bad on carpet. All the furniture, TV and bathroom faucets are very old. Plus they don’t offer breakfast. I would not recommend.
Stayed 2 nights in Aug 2023