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Reviews of Sonesta ES Suites Princeton

3 out of 5
Sonesta ES Suites Princeton
4375 US Route 1 South, Princeton, NJ

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1003 reviews" "
Rating 8 - Good. 268 out of 1003 reviews" "
Rating 6 - Okay. 75 out of 1003 reviews" "
Rating 4 - Poor. 33 out of 1003 reviews" "
Rating 2 - Terrible. 45 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Rebekah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management. on Apr 22, 2024
Thank you for the feedback. We would love to address any concerns you may have had during your stay with us.

6/10 Okay

Martina M

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Eet dated but clean. Pet friendly is great but the deodorizing was too strong.
Stayed 5 nights in Apr 2024
Response from Management. on Apr 14, 2024
Thank you for the feedback.

8/10 Good

Radhika

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management. on Apr 14, 2024
Thank you for the feedback.

8/10 Good

Priscilla

Travelled with partner
It’s great to have a separate living room and bedroom and Sonesta suites is the best one for the price.
Stayed 3 nights in Mar 2024
Response from Management. on Apr 1, 2024
Thank you for the feedback. We are glad you enjoyed your stay at our hotel.

8/10 Good

Zhushi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and locates in a few minutes drive to Princeton university. The breakfast is great. The only thing is that the refrigerator was a bit noisy to the people sleeping in the sofa bed.
Stayed 1 night in Mar 2024
Response from Management. on Mar 20, 2024
Thank you for the positive feedback. We are glad you enjoyed your stay.

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Mar 2024
Response from Management. on Mar 20, 2024
Thank you for the positive feedback. We are glad you enjoyed your stay.

8/10 Good

Li

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet, good for family travel. Breakfast is very good, it could be better if it can extend a bit longer in the weekend.
Stayed 1 night in Mar 2024
Response from Management. on Mar 13, 2024
Thank you for the positive feedback. We are glad you enjoyed your stay.

10/10 Excellent

Barbara

Stayed 2 nights in Mar 2024
Response from Management. on Mar 31, 2024
Thank you for the positive feedback. We are glad you enjoyed your stay.

10/10 Excellent

Joi, trenton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management. on Feb 14, 2024
Thank you for the positive feedback. We are glad you enjoyed your stay.

10/10 Excellent

Khadeem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars across the board. Great place to stay definitely will come back next time i visit the area.
Stayed 1 night in Jan 2024
Response from Management. on Feb 12, 2024
Thank you for the positive feedback. We are glad you enjoyed your stay.

2/10 Terrible

Delilah Ambrose

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Management. on Feb 12, 2024
Thank you for the feedback.

6/10 Okay

bo

Stayed 1 night in Jan 2024
Response from Management. on Mar 20, 2024
Thank you for the feedback.

10/10 Excellent

Lynn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and perfect for my family!
Stayed 1 night in Jan 2024
Response from Management. on Feb 4, 2024
Thank you for the positive feedback. We are glad you enjoyed your stay.

10/10 Excellent

Rakib

Stayed 1 night in Jan 2024
Response from Management. on Jan 25, 2024
Thank you for the positive feedback. We are glad you enjoyed your stay.

10/10 Excellent

Henri

Stayed 1 night in Jan 2024
Response from Management. on Feb 8, 2024
Thank you for the positive feedback.

2/10 Terrible

eman

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Management. on Jan 16, 2024
Thank you for the feedback. We would like to know if you have any concerns you would like to share with us.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2023
Response from Management. on Jan 4, 2024
Thank you for the feedback. We are glad you enjoyed your stay.

8/10 Good

Ali

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything looks great, we enjoyed our stay except the non professional receptionist. Their attitude was so rude when we check in late at night. Upon booking, a refundable deposit was not mentioned, when asked the questions, old black lady on 12/31 late night shift was so loud. Sarcastic and insulting giving us the answers.. i still have got the refund back into card. The staff needs an immediate training session to welcome guests,
Stayed 2 nights in Dec 2023
Response from Management. on Jan 4, 2024
Thank you for the feedback. We will make sure to address your concerns with our team.

2/10 Terrible

Aswini

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Management. on Feb 4, 2024
Thank you for the feedback.

6/10 Okay

Katherine

Liked: Cleanliness, staff & service, room comfort
Good value but so-so.
This was a great value for an inexpensive night on the road. If there was an elevator to the 3rd floor, we didn't find it. On the plus side, the bed and bedding were very comfortable and the rooms were very clean. On the downside, the living room furniture was in poor condition and not very comfortable. We arrived at 7:30 PM and asked the front desk for dinner options, but they didn't have a list and weren't of much help. Otherwise, very pleasant staff.
Stayed 1 night in Dec 2023
Response from Management. on Dec 29, 2023
Thank you for the feedback. We will make sure to address your concerns with our team.

2/10 Terrible

Aniyah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management. on Feb 4, 2024
Thank you for the feedback.

6/10 Okay

Patrice

Stayed 3 nights in Dec 2023
Response from Management. on Dec 24, 2023
Thank you for the feedback.

10/10 Excellent

Terrence

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management. on Dec 24, 2023
Thank you for the positive review. We are glad you enjoyed your stay.

10/10 Excellent

Galen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Management. on Dec 15, 2023
Thank you for the positive feedback. We are glad you enjoyed your stay.

10/10 Excellent

Sara

Stayed 2 nights in Dec 2023
Response from Management. on Dec 12, 2023
Thank you for the great feedback. We are glad you enjoyed your stay.

10/10 Excellent

Dongming, Wesley Chapel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean. Excellent
Stayed 1 night in Dec 2023
Response from Management. on Dec 9, 2023
Thank you for the positive review. We are glad you enjoyed your stay.

10/10 Excellent

Taheira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay
Stayed 2 nights in Nov 2023
Response from Management on Nov 28, 2023
Thank you for the positive feedback. We are glad you enjoyed your stay!

8/10 Good

John, Gettysburg

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick and efficient. Very nice overall.
Stayed 1 night in Nov 2023
Response from Management on Nov 28, 2023
Thank you for feedback. We are happy you enjoyed your stay.

10/10 Excellent

kasaundra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Here are my thoughts. Hotel was clean and had many items in the kitchen. Quiet area. Didn’t like the $5 parking fee because you shouldn’t have to pay to park in their lot. The kitchen was awesome, had back ups of everything. Garbage bags, paper towels, etc. Even had extra towels! Bathroom faucet sink came off at the end of the stay, but other then that there were no issues. Breakfast was interesting! Tacos for breakfast… a pancake machine that had no directions, but lots of selections to drink. Overall 9/10!
Stayed 1 night in Nov 2023
Response from Management on Nov 28, 2023
Thank you for the awesome feedback. We are extremely happy your stay with us was enjoyable.

6/10 Okay

Celina

Travelled with family
Stayed 1 night in Nov 2023
Response from Management on Nov 28, 2023
Thank you for the feedback.

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at a great value
Very Comfortable Hotel. Reserved the two bedroom - 2 King beds. Room was very clean, beds were comfortable, there were enough towels. Overall, we had an excellent stay here and will stay again soon
Stayed 1 night in Nov 2023
Response from Management. on Nov 21, 2023
Thank you for the great review. We are happy you enjoyed your stay with us. Hope you stay with us again!.

8/10 Good

Marlon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cord staff
Stayed 2 nights in Nov 2023
Response from Management. on Nov 21, 2023
Thank you for the positive feedback.

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Experience. It's within in 3 miles to Princeton University
Stayed 2 nights in Nov 2023
Response from Management. on Nov 21, 2023
Thank you for the great review. We are happy to hear you enjoyed your stay.

2/10 Terrible

Jerrell

Stayed 1 night in Nov 2023
Response from Management. on Nov 21, 2023
Thank you for the feedback. We will appreciate it if you can give us more details with regards to your experience during your stay.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable and clean.
Really nice comfortable, clean place to stay. Went to a comedy show for my wife’s birthday at a nearby hotel. That place was more than double what we paid here. Very pleased.
Stayed 1 night in Nov 2023
Response from Management. on Nov 21, 2023
Thank you for the positive feedback. We are glad you enjoyed your stay with us.

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service
Unfortunately, there was blood splatter throughout one of our bedrooms. Unfortunately, the hotel manager has not found the time to reach out to address the situation. The room was also not clean overall. There was dust, dirt and old food throughout the kitchen and the living room.
Stayed 2 nights in Nov 2023
Response from Management. on Nov 16, 2023
Thank you for the feedback. We will make sure to address your concerns with our team.

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Management. on Nov 16, 2023
Thank you for the great feedback. We are glad you enjoyed your stay.

10/10 Excellent

Lisa

Stayed 1 night in Nov 2023
Response from Management. on Dec 9, 2023
Thank you for the positive feedback. We are glad you enjoyed your stay.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Management. on Nov 6, 2023
Thank you for the feedback.

10/10 Excellent

Laylaa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Management. on Nov 11, 2023
Thank you for the positive review. We are glad you enjoyed your stay with us.

4/10 Poor

Verified traveller

Disliked: Room comfort
Just ok
Cleaning lady vacuum early and woke me up. Also nail from carpet almost went through my foot which caused great pain. What idiot leaves expose nails in the floor sticking up for you to step on? Also sofa bed not comfortable at all. Everything else seem ok.
Stayed 1 night in Nov 2023
Response from Management. on Nov 2, 2023
Thank you for the feedback. We will address all your concerns with our team.

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Management. on Oct 31, 2023
Thank you for the review. We are glad you enjoyed your stay.

6/10 Okay

Gauri

Disliked: Staff & service
Very average
Stayed 3 nights in Oct 2023
Response from Management. on Oct 31, 2023
Thank you for the feedback. We are glad you enjoyed your stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal for the price
Some of the furniture is worn. The i e maker in the frige didnt work. The staff was great! Location for us was terric!
Stayed 2 nights in Oct 2023
Response from Management. on Oct 29, 2023
Thank you for the feedback. We are glad you enjoyed your stay. We will also address your concerns with our team.

8/10 Good

Arlene

Stayed 2 nights in Oct 2023
Response from Management. on Oct 27, 2023
Thank you for the feedback.

10/10 Excellent

Kanako

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt comfy and cozy like staying at home. Four big shopping malls are located near the hotel and there is everything. Thanks to autumn’s beautiful and colorful leaves, it is a good season for staying here for couple of days away from busy town life.
Stayed 2 nights in Oct 2023
Response from Management. on Oct 24, 2023
Thank you for the great feedback. We are glad you enjoyed your stay with us.

10/10 Excellent

Deborah

Quiet, has everything we needed
Stayed 1 night in Oct 2023
Response from Management. on Oct 24, 2023
Thank you for the positive feedback. We happy you enjoyed your stay.

10/10 Excellent

Rema Devi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Oct 2023
Response from Management. on Oct 24, 2023
Thank you for the positive feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management. on Oct 20, 2023
Thank you for the positive feedback. We are glad you enjoyed your stay.

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quiet as it was off the road and at the back of the complex. Clean and tidy Its pet friendly so owners bring their dogs - however one dog was upset every day and howled from 6:30 am till owner returned from work at 5pm and staff didnt see this howling as an issue Good value and good breakfast
Stayed 6 nights in Oct 2023
Response from Management. on Oct 13, 2023
Thank you for feedback. We are glad you enjoyed your stay.