Reception

Reviews of Coronet Hotel Prince Albert

2.5 out of 5
Coronet Hotel Prince Albert
3551 2nd Avenue West, Prince Albert, SK

Reviews

7.8

Good

Rating 10 - Excellent. 35 out of 127 reviews" "
Rating 8 - Good. 60 out of 127 reviews" "
Rating 6 - Okay. 16 out of 127 reviews" "
Rating 4 - Poor. 6 out of 127 reviews" "
Rating 2 - Terrible. 10 out of 127 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

James

Business traveller, Travelled with partner
Liked: Cleanliness
The place was clean, had to phone someone to come check us in. If you’re not too fussy, not a bad place to stay. There is a bar in the same building that attracts the wrong crowd.
Stayed 1 night in Jan 2024
Response from FD Supervisor on Apr 16, 2024
Thank you for your review and for choosing our hotel. I’m looking forward to having you again in our hotel.

8/10 Good

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall the stay was pretty good! Staff was amazing, the room was clean, however the heater was loud, and we heard alot of door slamming late at night. The walk to our room outside was nerve wracking. The black pavement was soft and felt like your going to fall through.
Stayed 2 nights in Apr 2024
Response from FD Supervisor on Apr 15, 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the heater in your room. We regret that we were not able to assist you while you were still checked-in in our hotel as we have not been informed of your situation. We are committed to serve you better in your future stay, making sure that we meet your expectation. Please raise any of your concerns with our front desk team to assist you. Looking forward to welcoming you back again.Safe travels.

10/10 Excellent

Dorothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and had our room ready before we thought it would be.
Stayed 1 night in Apr 2024
Response from FD Supervisor on Apr 8, 2024
Hi Dorothy,Thank you for your review and for choosing our hotel. I am very pleased to hear that our staff made your stay pleasant. Look forward to welcoming you back to Coronet Hotel.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Older forsure but clean
Stayed 1 night in Mar 2024
Response from FD Manager on Mar 31, 2024
Hi Karen,Thank you for your review. Look forward to welcoming you back to Coronet Hotel.Safe travels.

8/10 Good

Thomas

Travelled with group
Liked: Property conditions & facilities
Good stay
Stayed 1 night in Mar 2024
Response from FD Manager on Mar 24, 2024
Hi Thomas,Thank you for your review. Glad to hear that you had a good stay. See you again in your next visit.Safe travels.

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Frontdesk Manager on Feb 21, 2024
Hi Suzanne,Thank you for staying with us. See you again in your next trip.Safe travels.

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Dorene

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Donna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Sharon

Stayed 2 nights in Nov 2023

8/10 Good

Nicole

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Mona & the Coronet Staff on Nov 5, 2023
Thanks for staying with us Nicole! We appreciate your taking the time to review our hotel. See you next time!

10/10 Excellent

Adam

Stayed 2 nights in Oct 2023

6/10 Okay

ali

No two bad
Stayed 1 night in Sep 2023
Response from Frontdesk Supervisor on Sep 24, 2023
Hello Ali,Thank you for your review. We’d like to invite you again in our hotel and experience the improved stay. Your feedbacks and suggestions are always welcome.Safe travels!

10/10 Excellent

Colleen

Stayed 1 night in Sep 2023
Response from Frotdesk Supervisor on Sep 18, 2023
Hi Colleen,Thank you for giving us a perfect rating. If you’re traveling to our area gain soon, don’t hesitate to call us.Take care.Safe travels!

10/10 Excellent

Tim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Part of a longer trip, I enjoyed the time and it was quiet.
Stayed 2 nights in Oct 2022
Response from Frontdesk Supervisor on Oct 26, 2022
Thank you for your review. Glad that you enjoyed your stay. If you’re traveling to our area again soon, don’t hesitate to call us.Safe travels.

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

6/10 Okay

Steven

Stayed 1 night in Sep 2022

10/10 Excellent

Donna M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were super friendly and helpful when we needed help with directions to places we needed to go to. I’d highly recommend this hotel.
Stayed 1 night in Sep 2022
Response from Frontdesk Supervisor on Sep 20, 2022
Thank You for giving us a perfect rating. Glad that our staff made your stay pleasant. I’m looking forward to having you again as a guest in our hotel. Safe travels.

8/10 Good

Benjamin, Calgary

Travelled with family
Liked: Cleanliness, staff & service
Staff was excellent, great breakfast. Rooms very clean. Only problem was rooms were kind of cool because no heat in room but they supplied a portable heater that did the job. Overall, great stay, would stay again.
Stayed 2 nights in Jun 2022
Response from Coronet Staff on Jul 3, 2022
Thank you for choosing our hotel, and for taking the time to write a review! Glad to hear that our staff made your stay pleasant. Looking forward to welcoming you back again soon.

10/10 Excellent

Robert

Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Online pictures and ratings were not accurate to what the hotel is. We ended up leaving due to safety concerns, lack of cleanliness and our non smoking room smelled of smoke. I would not recommend this hotel.
Stayed 1 night in Nov 2021
Response from Front Desk Supervisor on Nov 24, 2021
Thank you for your feedback. I'm sorry to hear the room weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again. We hope you giving us another chance and returning to our hotel in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from Front Desk Supervisor on Nov 12, 2021
Thank you for your stay and giving us a good rating. We look forward to having you back again to Coronet Hotel. Safe travels.

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, and the staff was very friendly and accommodating.
Stayed 1 night in Nov 2021
Response from Front Desk Supervisor and Coronet Staff on Nov 9, 2021
Thank you for your review and giving us a perfect rating. We are so glad to hear that our staff made your stay pleasant. Looking forward to seeing you again soon!

8/10 Good

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The Coronet was very clean and quiet, my room was large, the bed had nice linens, and you can't beat the price.
Stayed 1 night in Aug 2021
Response from Frontdesk Supervisor & Staff on Aug 25, 2021
Thank you for your review. We are happy that you had comfortable stay with us. Hope to see you again!

6/10 Okay

vanessa

Disliked: Amenities
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean remodeled rooms. Nice restaurant staff :) Free continental breakfast would be nice
Stayed 1 night in Jul 2021
Response from Frontdesk Supervisor on Jul 21, 2021
Thank you for your review. I am glad that our staff made your stay pleasant. Looking forward to welcoming you back again.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Frontdesk Management on Jul 14, 2021
Thank you for giving us an excellent review. We look forward to welcoming you back to Coronet Hotel in the future.

2/10 Terrible

Verified traveller

Liked: Amenities
Disliked: Cleanliness, staff & service
They charged me the regular rate not discount. I stayed another night and they would not makediscount. I will never stay there. My room got broke into but didnt report it. I am a low income earner. I have to get discounts cause Im a senior citizen
Stayed 1 night in Apr 2021
Response from Front Desk Supervisor on Jul 7, 2021
Thank you for your review. We apologize that you had a negative experience with us. Our Front Desk team is looking at the issues you had. Looking forward to welcoming you back again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The Coronet had friendly staff, and we were fortunate to get a free upgrade to our reservation. Expedia had a ote to call if you expected to arrive later than 6pm. The reception had no issues with it. Very friendly staff.
Stayed 1 night in Apr 2021
Response from Mona and the Coronet Staff on Apr 18, 2021
Thank You for staying with us at the Coronet! We are glad you enjoyed your room! Our staff look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was better than I expected based on their star rating. Friendly staff and quiet even though a n off-sale site is in the same building. Parking in the rear of the building is great.
Stayed 1 night in Mar 2021
Response from Front desk Manager and Staff on Mar 17, 2021
Thank you for sharing that you had such a positive overall stay at our hotel, and that our service exceeded your expectations.. I was very great to read that you felt our team was super friendly and our location great and parking lot accessibility. Thank you very much and we look forward to welcome you again soon. Best regards,

2/10 Terrible

Dan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel
Booked 3 nights for business. They gave the wrong room with only one bed. Requested for the room we paid for and the only one they had left was a room with no heat. Froze all night. Cancelled the other two nights and won’t go back.
Stayed 3 nights in Mar 2021
Response from Front desk Manager and Coronet Hotel Staff on Mar 15, 2021
Many thanks for your feedback. We sincerely apologize for the inconvenience you experienced due to the temperature in your room. We regret that we were not able to assist you while you were still checked-in in our hotel as we have not been informed of your situation. We are committed to serve you better in your future stay, making sure that we meet your expectation. Please raise any of your concerns with our front desk team to assist you. Our dedicated team will attend to you the soonest time possible. If you have any additional concerns, please do not hesitate to call or email us. It will be our pleasure to welcoming you again in the hotel.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Mona and the Coronet Staff on Feb 19, 2021
Thanks for the great review Susan! Hope to see you again soon,

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a great price
Very clean room, super friendly staff, über dog friendly, & an overall great hotel. Being able to plug in my block heater when it dropped down to -40°C was a lovely bonus since most hotels don't offer that amenity. Will definitely be booking the Coronet the next time I came to P.A.
Queen bed suite
Sitting room in written bed suite
The dogs loved their room 😉
Stayed 3 nights in Jan 2021
Response from Mona and the Coronet Staff on Jan 27, 2021
Thank you for your great review! We appreciate your kind words on behalf of those fabulous puppies! Glad everyone had a great stay and we look forward to seeing you and dogs again. Always treats around for the dogs. Stay warm!

8/10 Good

Virginia

Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020
Response from Mona and the Coronet Staff on Oct 13, 2020
Thank you for the review!

10/10 Excellent

HectorMartinez, Saskatoon

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spotlessly clean, washroom and shower are clean the service desk person was polite and very friendly.
Stayed 1 night in Aug 2020
Response from Mona and the Coronet Staff on Aug 20, 2020
We appreciate your kind words about our hotel and the people who work here! On behalf of our hardworking staff, thank you for taking the time to give us the review. Please come and see us again.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mehh
The front desk girl had no idea what she was doing, being a person that worked in 2 major hotels in Saskatchewan, I am certain of her service being unorganized and uncomfortable.
Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Staff very friendly and kind! The area is what it is! Next to a gas station with the occasional pan handler
Stayed 1 night in Mar 2020
Response from Mona, General Manager on Mar 11, 2020
Thank you for taking the time to provide the review! I will pass on your comments to my great staff. My apologies regarding the pan handlers. We hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from The Coronet Hotel Staff on Jan 24, 2020
Thanks for the review. Hope to see you again.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice history, upgraded hotel. Will stay again
Stayed 2 nights in Jan 2020
Response from Mona, GM, Coronet Hotel on Jan 7, 2020
Thank you! We look forward to your next visit.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is wonderful . It was closer to places that required to shop.
Stayed 1 night in Nov 2019
Response from Mona A Selanders, General Manager on Dec 18, 2019
Thank you for the kind words! Have a great Christmas and we will see you next time.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2019
Response from The Coronet Hotel Staff on Dec 15, 2019
Thanks for the review. Hope to see you again!

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2019
Response from Mona, General Manager on Dec 17, 2019
Thank you for taking the time to post a review. Should there be issues that we can correct, please contact the hotel directly.

10/10 Excellent

Valerian, Saskatchewan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms - very clean- all staff was friendly & helpful central location -close to everything. they advertize room service, and when called, the restaurant is closed and not in service.
Stayed 3 nights in Dec 2019
Response from The Coronet Hotel Staff on Dec 6, 2019
Thanks for the review. Hope to see you again!

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice quiet stay , I recommend .
Stayed 1 night in Nov 2019
Response from Mona, General Manager on Nov 30, 2019
We thank you for the recommendation! Glad you had a peaceful night's sleep! We look forward to seeing you again. The Coronet management and staff.

10/10 Excellent

Won-chan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for business trip
I visit here every months for business trip. The staffs are friendly and kind. Rooms are clean and cozy and I can feel comfortable when I sleep
Stayed 1 night in Nov 2019
Response from Mona, General Manager on Nov 28, 2019
Thank You for your kind words! We look forward to seeing you next time. The Coronet Management and Staff

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
We had a huge room! It needed some cleaning as there are cobwebs on the ceiling but overall it was a good hotel.
Stayed 1 night in Nov 2019
Response from Mona and the the Coronet Staff on Nov 24, 2019
Thanks for the review! We will certainly correct the housekeeping issue. Hope to see you again.

10/10 Excellent

Janet

Stayed 1 night in Oct 2019

8/10 Good

Dennis

Liked: Cleanliness, staff & service, room comfort
Super friendly staff, very small room, but clean, good price
Stayed 1 night in Sep 2019
Response from Mona and the Coronet Staff on Oct 15, 2019
Thank You for staying at the Coronet. I will pass along your kind words to our staff! See you next time!