All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I have no complaints! The beds and pillows were 10/10 Comfortable. Our room was clean. And the staff was excellent! They offer a full breakfast buffet in the morning and have their own Market. This is where I will choose to stay when I visit this area.
Isaac
Stayed 1 night in Mar 2024
Response from Graham on Mar 12, 2024
Thank you very much for your wonderful review and for choosing to stay with us. We are glad to hear that you found the room to be clean & comfortable and our staff friendly & accommodating. Thank you again for your feedback and we hope to see you again on your next visit to Prescott Valley!
Thank you very much for your wonderful review and for choosing to stay with us. We are glad to hear that you found the room to be clean & comfortable and our staff friendly & accommodating. Thank you again for your feedback and we hope to see you again on your next visit to Prescott Valley.
Had such a nice time was exactly what we needed for our trip! Price was great as well!!
Celicia
Stayed 2 nights in Feb 2024
Response from Robbin - GM on Feb 27, 2024
Thank you for the kind review of your recent stay at our property. Your business is very important to usand we value your feedback. By telling us what you liked about your stay and how we can improve, youare helping us deliver a superior experience for you and other guests in the future. We hope you willcome back and see us again soon. Thank you again for taking the time to write your review.
It’s my new place to stay when I visit my family. Affordable, clean, comfortable, and convenient.
Richard
Stayed 1 night in Feb 2024
Response from Robbin - GM on Feb 9, 2024
Thank you very much for your wonderful review and for choosing to stay with us at Green Tree Inn. We are glad to hear that you found the room to be clean & comfortable and our staff friendly & accommodating. Thank you again for your feedback and we hope to see you again on your next visit to Prescott Valley.
Room is old and the dark paint is dreary. Room needs a good scrub down. It's grimy.
Dawn
Stayed 1 night in Jan 2024
Response from Robbin - GM on Jan 29, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entireteam, I would like to apologize for not exceeding your expectations. Your satisfaction is important to usand we will be using the feedback you gave us to implement improvements to ensure we offer a betterexperience for guests in the future. I hope that you will consider staying with us again so that we canhave another chance to provide you with a superior experience.
Our second stay here and we were so glad they had availability when we were coming to town.
Gloria
Stayed 1 night in Jan 2024
Response from Robbin - GM on Jan 29, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entireteam, I would like to apologize for not exceeding your expectations. Your satisfaction is important to usand we will be using the feedback you gave us to implement improvements to ensure we offer a betterexperience for guests in the future. I hope that you will consider staying with us again so that we canhave another chance to provide you with a superior experience.
The staff here is just awesome every time we stay … the breakfast is pretty darned good too
harry
Stayed 1 night in Dec 2023
Response from Robbin - GM on Jan 16, 2024
Thank you very much for your wonderful review and for choosing to stay with us. We are glad to hear that you enjoyed our breakfast. I glad you found our staff friendly & accommodating. Thank you again for your feedback and we hope to see you again on your next visit to Prescott Valley.
Thank you for the review of your recent stay at our property. Your business is very important to usand we value your feedback. By telling us what you liked about your stay and how we can improve, youare helping us deliver a superior experience for you and other guests in the future. We hope you willcome back and see us again soon.
Thank you for the review of your recent stay at our property. Your business is very important to usand we value your feedback. By telling us what you liked about your stay and how we can improve, youare helping us deliver a superior experience for you and other guests in the future. We hope you willcome back and see us again soon.
Thank you for the review of your recent stay at our property. Your business is very important to usand we value your feedback. By telling us what you liked about your stay and how we can improve, youare helping us deliver a superior experience for you and other guests in the future. We hope you willcome back and see us again soon.
6/10 Okay
Andrew
Dec 25, 2023
Andrew
Response from Robbin - GM on Jan 16, 2024
Thank you for rating your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
10/10 Excellent
Juan P
Dec 18, 2023
Liked: Cleanliness
Juan P
Response from Robbin - GM on Feb 9, 2024
Thank you very much for your wonderful review and for choosing to stay with us at Green Tree Inn. We look forward to seeing you on your next trip to Prescott Valley.
4/10 Poor
DENNIS, Chino Valley
Dec 16, 2023
Liked: Staff & service
DENNIS
Stayed 2 nights in Dec 2023
Response from Robbin - GM on Jan 2, 2024
Thank you for leaving us a review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Thank you for the review of your recent stay at our property. Your business is very important to usand we value your feedback. By telling us what you liked about your stay and how we can improve, youare helping us deliver a superior experience for you and other guests in the future. We hope you willcome back and see us again soon.
Thank you for the review of your recent stay at our property. Your business is very important to usand we value your feedback. By telling us what you liked about your stay and how we can improve, youare helping us deliver a superior experience for you and other guests in the future. We hope you willcome back and see us again soon. Thank you again for taking the time to write your review.
Thank you for the review of your recent stay at our property. Your business is very important to usand we value your feedback. By telling us what you liked about your stay and how we can improve, youare helping us deliver a superior experience for you and other guests in the future. We hope you willcome back and see us again soon. Thank you again for taking the time to write your review.
Thank you for your review of your recent stay at our property. Your business is very important to usand we value your feedback. By telling us what you liked about your stay and how we can improve, youare helping us deliver a superior experience for you and other guests in the future. We hope you willcome back and see us again soon. Thank you again for taking the time to write your review.
Thank you for the review of your recent stay at our property. Your business is very important to usand we value your feedback. By telling us what you liked about your stay and how we can improve, youare helping us deliver a superior experience for you and other guests in the future. We hope you willcome back and see us again soon. Thank you again for taking the time to write your review.
4/10 Poor
Daniel
Dec 3, 2023
Liked: Cleanliness, staff & service, room comfort
Get better WIFI and TV programming
Well the refrigerator had defrosted and flooded the room slightly, maintenance had soaked it up with towels but not cleaned up the mess. The WIFI is absolutely terrible and the Roku tv programming didn’t even work. My amazon firestick couldn’t pick up the crappy WIFI to work properly and I was stuck trying to watch tv programming that wouldn’t work properly at all.
Daniel
Stayed 1 night in Dec 2023
Response from Robbin - GM on Dec 11, 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entireteam, I would like to apologize for not exceeding your expectations. Your satisfaction is important to usand we will be using the feedback you gave us to implement improvements to ensure we offer a betterexperience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Check in was wonderful and the desk staff was delightful.
John
Stayed 1 night in Dec 2023
Response from Robbin - GM on Dec 11, 2023
Thank you very much for your wonderful review and for choosing to stay with us. We are glad to hear that you found our staff friendly & accommodating. Thank you again for your feedback and we hope to see you again on your next visit to Prescott Valley.
10/10 Excellent
Cassandra
Travelled with family, Travelled with family and small children, Travelled with pets
This is the most PET FRIENDLY place we have ever stayed and we wont stay anywhere else in Prescott. They start serving a hot breakfast at 6am which we are very thankful for. The check in is so easy and they have a mini store inside the office. It is a little disappointing that they close the hot tun during the cold season but they have plenty of amentities to make up for it.
Cassandra
Stayed 1 night in Nov 2023
Response from Robbin - GM on Dec 11, 2023
Thank you very much for your wonderful review and for choosing to stay with us. We are glad to hear that you enjoyed the breakfast and our market. Thank you again for your feedback and we hope to see you again on your next visit to Prescott Valley.
Thank you for the kind review of your recent stay at our property. Your business is very important to usand we value your feedback. By telling us what you liked about your stay and how we can improve, youare helping us deliver a superior experience for you and other guests in the future. We hope you willcome back and see us again soon. Thank you again for taking the time to write your review.
10/10 Excellent
Gary, Black Hawk
Travelled with family, Travelled with pets
Nov 25, 2023
Liked: Amenities
This was our first time staying at a Green Tree Inn. We originally picked this location because it was also the only motel in the area that allowed pets. A plus was that it also has the best price in the area. We were trying to decide if we were going to take advantage of the included hot breakfast or try one of the local restaurants recommended to us by our relatives. We were glad we stayed at the motel. Their hot breakfast was a good as other chains we have stayed at and better than many others. We will stay here again if going to Prescott Valley to visit relatives again.
Gary
Stayed 1 night in Nov 2023
Response from Robbin - GM on Nov 26, 2023
Thank you for the kind review of your recent stay at our property. Your business is very important to usand we value your feedback. By telling us what you liked about your stay and how we can improve, youare helping us deliver a superior experience for you and other guests in the future. We hope you willcome back and see us again soon. Thank you again for taking the time to write your review.
I’ve stayed in a few hotels in the area and this one is by far the best, comfortable beds and a great breakfast in the morning. I will be returning.
Erin
Stayed 1 night in Nov 2023
Response from Robbin - GM on Nov 26, 2023
Thank you for the kind review of your recent stay at our property. Your business is very important to usand we value your feedback. By telling us what you liked about your stay and how we can improve, youare helping us deliver a superior experience for you and other guests in the future. We hope you willcome back and see us again soon. Thank you again for taking the time to write your review.
Dear Valued Guest, Thank you for taking the time to review our property. We are happy to hear you enjoyed your stay with us. We look forward to future stays from you and hope you enjoy our improvements as well. In Hospitality, Jericho Leyva - Asst. General Manager
Dear Valued Guest, Thank you for taking the time to review our property. We are happy to hear you enjoyed your stay with us. We look forward to future stays from you and hope you enjoy our improvements as well. In Hospitality, Jericho Leyva - Asst. General Manager
Dear Valued Guest, Thank you for taking the time to review our property. We are happy to hear you enjoyed your stay with us. We look forward to future stays from you and hope you enjoy our improvements as well. In Hospitality, Jericho Leyva - Asst. General Manager
The staff is super friendly and the office has a little store full of goodies. Most of all I loved the nice hot cup of Lipton tea that comes in our room. This is the best hotel in Prescott valley super pet friendly we're very blessed and thankful for that. And there's many services offered around close by even Safeways across the street
Cassandra
Stayed 1 night in Nov 2023
Response from Graham on Nov 15, 2023
Thank you very much for your wonderful review and for choosing to stay with us. We are glad to hear that you found the room to be clean & comfortable and our staff friendly & accommodating. Thank you again for your feedback and we hope to see you again on your next visit to Prescott Valley!
Thank you for the kind review of your recent stay at our property. Your business is very important to usand we value your feedback. By telling us what you liked about your stay and how we can improve, youare helping us deliver a superior experience for you and other guests in the future. We hope you willcome back and see us again soon. Thank you again for taking the time to write your review.
Checked out early and lost our money. Room was dirty, bathroom was small (you had to stand in the shower to close the door) and the beds were hard. Would not recommend staying here.
Robin
Stayed 2 nights in Oct 2023
Response from Robbin - GM on Oct 31, 2023
I am sincerely sorry that you had issues during your stay. We have a double check system in place for ourrooms every day to try and catch anything missed in cleaning. We will continue to do our best to ensurethings do not slip through. I hope that you enjoyed your visit to Prescott Valley.
Nice little hotel and very convenient to Whiskey Row about a $20 dollar Lyft ride. Overslept but they were cool about it so really nice folks there running the show.
Chris
Stayed 1 night in Oct 2023
Response from Robbin - GM on Oct 31, 2023
Thank you very much for your wonderful review and for choosing to stay with us. We are glad to hear that you found our staff friendly & accommodating. Thank you again for your feedback and we hope to see you again on your next visit to Prescott Valley.
They texted me the morning that I was to arrive to ask if there was anything I needed. When I checked in, they sent me another text to make sure I didn’t need anything. There is on site laundry. They have a little marketplace in the lobby that has snacks and microwavable meals and refrigerated items and beer and seltzer and ice cream and little toiletries. And that’s open 24 hours a day. I will definitely stay there again The next time I go to Prescott Valley.
Therese
Stayed 2 nights in Oct 2023
Response from Robbin - GM on Oct 31, 2023
Thank you very much for your wonderful review and for choosing to stay with us. We are glad to hear that you found our staff friendly & accommodating. I'm thrilled that you enjoyed our marketplace.Thank you again for your feedback and we hope to see you again on your next visit to Prescott Valley.
Nice, quiet, clean, good customer service
Nice part of town, convenient location
Hot shower. Comfortable bed.
The room could have used a lounge chair if some sorts. And there was a dog barking all morning next door. Other then that I’d definitely go back
Marjorie
Stayed 1 night in Oct 2023
Response from Robbin - GM on Oct 31, 2023
Thank you very much for your wonderful review and for choosing to stay with us. We are glad to hearthat you found the room to be clean & comfortable and our staff friendly & accommodating. Thank youagain for your feedback and we hope to see you again on your next visit to Prescott.
Right off the highway so kinda noisy at times. Only have directv with no guide to pick a channel. Have roku tv set but they dont connect to the wifi.
Ryan
Stayed 2 nights in Oct 2023
Response from Robbin - GM on Oct 28, 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entireteam, I would like to apologize for not exceeding your expectations. Your satisfaction is important to usand we will be using the feedback you gave us to implement improvements to ensure we offer a betterexperience for guests in the future. I hope that you will consider staying with us again so that we canhave another chance to provide you with a superior experience.
10/10 Excellent
Heather
Oct 26, 2023
Liked: Staff & service, room comfort
Friendly staff but room not so great
The front desk staff was very friendly and helpful but there was lipstick stain on the bedspread and there was no shower curtain up when we got in the room.
Heather
Stayed 1 night in Oct 2023
Response from Graham on Oct 26, 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Thank you very much for your wonderful review and for choosing to stay with us. We are glad to hear that you found the room to be clean & comfortable and our staff friendly & accommodating. Thank you again for your feedback and we hope to see you again on your next visit to Prescott Valley.
Thank you for sharing your recent experience at Green Tree Inn! We really appreciate your positive feedback and will share it with our team. We hope to see you on your next visit to Prescott Valley.
4/10 Poor
Bruce
Travelled with partner
Oct 22, 2023
Liked: Staff & service
Disliked: Cleanliness
Floors were filthy hadn't been mopped for awhile. Bed covering had spots.
Obviously management needs to do a better job training their employees. I use to clean rooms and I know what the white glove test is.
Bruce
Stayed 1 night in Oct 2023
Response from Jericho - AGM on Oct 24, 2023
I am sincerely sorry that you had issues during your stay. We have a double check system in place for our rooms every day to try and catch anything missed in cleaning. We will continue to do our best to ensure things do not slip through. I hope that you enjoyed your visit to Prescott Valley. Please stay with us again next time you are in town and give us the chance to provide you a better experience.
Thank you for the kind review of your recent stay at Green Tree Inn Prescott Valley. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write your review.
The attendant at breakfast was outstanding. Hotel
Was much improved
From
Previous visit 2 years ago, better mattress. The sink area in bathroom needs work, I kept stunning my toes, not set up properly
JoAnn
Stayed 2 nights in Oct 2023
Response from Graham on Oct 16, 2023
Thank you for the kind review of your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write your review.
Thank you for the kind review of your recent stay at Green Tree Inn Prescott Valley. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write your review.