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Reviews of Iron Gate Hotel & Suites Prague by BHG

5 out of 5
Iron Gate Hotel & Suites Prague by BHG
Michalska 19, Prague

Reviews

9.0

Wonderful

Rating 10 - Excellent. 616 out of 1003 reviews" "
Rating 8 - Good. 282 out of 1003 reviews" "
Rating 6 - Okay. 68 out of 1003 reviews" "
Rating 4 - Poor. 24 out of 1003 reviews" "
Rating 2 - Terrible. 13 out of 1003 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in the old Town of Prague
Stayed 2 nights in Apr 2024
Response from Reservations and Sales Executive on Apr 14, 2024
Dear William Cain,Thank you very much for your review.We are so glad that you were satisfied with our services.We are looking forward to your next stay at Iron Gate Hotel & Suites.Best Regards,Radek Solich

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff , comfortable. Perfect stay
Stayed 4 nights in Apr 2024
Response from Reservations and Sales Executive on Apr 5, 2024
Dear Rabindra Shivdarsan,Thank you very much for your review.We are so glad that you were satisfied with our services.We are looking forward to your next stay at Iron Gate Hotel & Suites.Best Regards,Radek Solich

10/10 Excellent

hamid, irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Reservations and Sales Executive on Apr 17, 2024
Dear Hamid Aghasharif,Thank you very much for your feedback.We are more than happy that you had enjoyed your stay at Iron Gate Hotel & Suites.Thank you for your visit.Best Regards,Radek Solich

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! The location was excellent - easy walking to everything! The room was spacious, clean and comfortable - we were in the back of the hotel and it was very quiet and relaxing. The breakfast was amazing - so much food! Everything about our stay was wonderful - would definitely stay here again and recommend it to others visiting Prague!
Stayed 2 nights in Mar 2024
Response from Reservations and Sales Executive on Mar 27, 2024
Dear Leslie Berkshire,Thank you very much for your review.We are more than happy that you had enjoyed your stay at Iron Gate Hotel & Suites.We are looking forward to your next visit.Best Regards,Radek Solich

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's rare that a property ticks all the boxes. This one does and goes further. Really nice find and I'd highly recommend it.
Stayed 1 night in Mar 2024
Response from Reservations and Sales Executive on Mar 11, 2024
Dear Michael Schrag,Thank you for your review.We are so glad that you were satisfied with our services.Thank you very much for your visit.Best Regards,Radek Solich

10/10 Excellent

Mella

Stayed 2 nights in Mar 2024
Response from Reservations and Sales Executive on Mar 24, 2024
Dear Mella Yohannes,Thank you very much for your review.We are so glad that you were satisfied with our services.Thank you for your visit.Best Regards,Radek Solich

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in Jr Suite. Lots of room and space. Very stylish and fitting ambiance for Prague Centre. Very quiet at night. Great location for seeing the sites. Practically all the major sites are within easy walking distance. The staff was extremely friendly.
Stayed 2 nights in Feb 2024
Response from Reservations and Sales Executive on Feb 20, 2024
Dear William Wells,Thank you for your feedback.We are so glad that you were satisfied with our services.Thank you very much for your visit.Best Regards,Radek Solich

10/10 Excellent

Eleonora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect like always
Response from Reservations and Sales Executive on Feb 19, 2024
Dear Eleonora Royzengurt,Thank you for your feedback.We are so glad that you were satisfied with our services.We are looking forward to your next stay at Iron Gate Hotel & Suites.Best Regards,Radek Solich

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Reservations and Sales Executive on Mar 20, 2024
Dear Cindy Plaia-Meaux,Thank you very much for your feedback.We are so glad that you were satisfied with our services.Thank you very much for your visit.Best Regards,Radek Solich

10/10 Excellent

Kym

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this historic hotel. The location was amazing and we could walk to all the tourist sites to fill our weekend stay. It is very difficult to park. You need to drive into a no car zone so that was a little stressful. The staff was great and friendly. We were booked into a room different than what we had paid for but they were able to switch our rooms.
Stayed 2 nights in Dec 2023
Response from Reservations and Sales Executive on Feb 12, 2024
Dear Michael Jolley,Thank you for your review.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.Thank you very much for your visit.Best Regards,Radek Solich

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From desk was welcoming VERY HELPFUL. Great meals at the restaurant.
Stayed 2 nights in Jan 2024
Response from Reservations and Sales Executive on Jan 18, 2024
Dear Paul Coran,Thank you for your review.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.Thank you very much for your visit.Best Regards,Radek Solich

10/10 Excellent

Ozan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Historic Hotel
Beautiful hotel in the heart of the Old Town. Loved my stay, staff were so friendly and helpful.
Stayed 1 night in Jan 2024
Response from Reservations and Sales Executive on Jan 14, 2024
Dear Ozan Alkan,Thank you for your feedback.We are more than happy that you were satisfied with our services.Thank you very much for your visit.Best Regards,Radek Solich

10/10 Excellent

Fadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to all old town venues. Great breakfast and restaurant
Stayed 4 nights in Jan 2024
Response from Reservations and Sales Executive on Jan 12, 2024
Dear Fadi Fawaz,Thank you for your feedback.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.Thank you very much for your visit.Best Regards,Radek Solich

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel in great location
Had a ground floor with little traffic to annoy and room darkening curtains for the door. There were no windows in room and A/C needed adjusting as heating was too hot. The lication is fabulous-could'nt ask for better. Walked everywhere. The included breakfast was fine; however you have to walk thru the kitchen to get there.
Stayed 2 nights in Dec 2023
Response from Reservations and Sales Executive on Jan 31, 2024
Dear Barbara Sannino,Thank you for your feedback.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.Thank you very much for your visit.Best Regards,Radek Solich

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect traditional hotel with luxury. So close to the square and the bridge . A perfect Christmas
Stayed 3 nights in Dec 2023
Response from Reservations and Sales Executive on Dec 29, 2023
Dear Jane Blundell,Thank you for your feedback.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.Thank you very much for your visit.Best Regards,Radek Solich

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical hotel with spacious rooms, kind staff and amazing location!
Stayed 3 nights in Dec 2023
Response from Reservations and Sales Executive on Dec 27, 2023
Dear Ashley Stevens,Thank you for your review.We are so glad that you were satisfied with our services.Thank you very much for your visit.Best Regards,Radek Solich

10/10 Excellent

Hilary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Clean and in a great location. The hotel's restaurant was amazing as well.
Stayed 3 nights in Dec 2023
Response from Reservations and Sales Executive on Dec 25, 2023
Dear Hilary Bawn,Thank you for your feedback.We are so glad that you were satisfied with our services.Thank you very much for your visit.Best Regards,Radek Solich

6/10 Okay

Karla

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
This is a beautiful hotel in a perfect location in Prague, easily within walking distance of most tourist areas. Hotel is spotless and the food is amazing. The hotel is 5* but I would rate the service at 3*, we asked for extra pillows when we arrived, and we were told they may not have any. We asked 3 more times and eventually got one more. All double beds have single duvets, which is quite strange. We asked for milk multiple times during our stay, this was presented as almost a hassle to get, and on our last night the front desk staff was just plain rude about it. Breakfast was included, but not in the restaurant, you are taken through the kitchen to a dark room, and although breakfast is served until 10am, they don’t replenish any food after 9am. Food in the restaurant was beautiful, but I would advise booking in advance of travel, as staff seemed annoyed that I had asked for a table any of the one nights of our stay.
Stayed 3 nights in Dec 2023
Response from Reservations and Sales Executive on Dec 17, 2023
Dear Karla Doherty,Thank you for your review.We feel sorry that your visit did not meet your expectations.We hope you have enjoyed your stay at least a little.Thank you for your visit.Best Regards,Radek Solich

10/10 Excellent

Rebecca Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Dec 2023
Response from Reservations and Sales Executive on Dec 14, 2023
Dear Rebecca Kate Ivers,Thank you for your review.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.Thank you very much for your visit.Best Regards,Radek Solich

8/10 Good

Iain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at this hotel; the suites are lovely, provided you are in a high up room away from the street and dining areas. The staff are great and very welcoming; breakfast is good and plentiful.
Stayed 3 nights in Nov 2023
Response from Reservations and Sales Executive on Dec 5, 2023
Dear Iain Barbour,Thank you for your feedback.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.Thank you very much for your visit.Best Regards,Radek Solich

10/10 Excellent

Maricruz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Boutique Hotel right on the Historic center. So quiet at night event though is so centrally located. EXCELLENT restaurant and the bar is absolutely gorgeous. Can't wait to come back again!
Stayed 3 nights in Nov 2023
Response from Reservations and Sales Executive on Dec 1, 2023
Dear Maricruz Polito,Thank you for your review.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.Thank you very much for your visit.Best Regards,Radek Solich

10/10 Excellent

Linda

Stayed 1 night in Nov 2023
Response from Reservations and Sales Executive on Dec 17, 2023
Dear Linda Jones,Thank you for your feedback.We are so glad that you were satisified with our services.Thank you very much for your visit.Best Regards,Radek Solich

10/10 Excellent

Vance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical, exposed berms in rooms, extremely romantic, unbelievable deserts in the bar.. Great location with a minutes walk of historic old town center. Staff was amazing, everyone knew who you were and what room you were in without saying anything even after the first day. This is a must stay again type of property.
Stayed 2 nights in Nov 2023
Response from Reservations and Sales Executive on Nov 19, 2023
Dear Vance KusailaThank you for your review.We are so glad that you were satisfied with our services.Thank you very much for your visit.Best Regards,Radek Solich

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hope to return soon.
The hotel is right in the historic old town, a few steps away from the astronomical clock and square, lovely staff, very nice restaurant and loved the breakfasts. We visited for our daughter's 19th birthday and the goliath suite was perfect and pretty good value as it meant she had her own bedroom instead of sleeping on a sofa bed or being isolated in another room.
Stayed 3 nights in Nov 2023
Response from Reservations and Sales Executive on Nov 17, 2023
Dear Mike Clynes,Thank you for your feedback.We are so glad that you were satisfied with our services.Thank you very much for your visit.Best Regards,Radek Solich

10/10 Excellent

Marion

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience to attractions was awesome. Staff was great and room was terrific
Stayed 4 nights in Nov 2023
Response from Reservations and Sales Executive on Nov 14, 2023
Dear Marion Warren,Thank you for your feedback.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.Thank you very much for your visit.Best Regards,Radek Solich,

10/10 Excellent

JOHN T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FANTASTIC!
Stayed 6 nights in Nov 2023
Response from Reservations and Sales Executive on Nov 13, 2023
Dear John T Nicol,Thank you for your feedback.We are so glad that you were satisfied with our services.Thank you very much for your visit.Best Regards,Radek Solich

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Reservations and Sales Executive on Nov 3, 2023
Dear Hannah Evans,Thank you very much for your feedback.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.Thank you for your visit.Best Regards,Radek Solich

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple stay
Good stay with lovely restaurant. Nice decor with friendly staff. Ideal location. Only concern was room's aircon - was too chilly for October weather & in-room thermostat control doesn't control the temperature so of no use.
Stayed 4 nights in Oct 2023
Response from Reservations and Sales Executive on Oct 15, 2023
Dear Ashwin Khanvilkar,Thank you very much for your feedback.We always try to do our best to make our guests happy.Thank you for your visit.Best Regards,Radek Solich

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Great location
This hotel is in a great location and the Deer restaurant attached as well as the breakfast buffet is all very good. The room itself was no where near as nice as the pictures or the price lead you to believe. The room was small for a suite and both the bed and furniture were uncomfortable (hard as a rock). We also lost power in the room when trying to turn on air conditioning. Like I said the location was perfect for walking to all the sites just a little underwhelming in the room
Stayed 3 nights in Oct 2023
Response from Reservations and Sales Executive on Oct 15, 2023
Dear James Taylor,Thank you for your review.We hope you enjoyed your stay at least a little bit.The rooms are different. If we have a free room of the same category, we can offer another room to our guests.Thank you for your visit.Best Regards,Radek Solich

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, centrally located and within walking distance to all major sites. Lots of restaurants and shops nesrby
Stayed 4 nights in Sep 2023
Response from Reservations and Sales Executive on Oct 6, 2023
Dear Patricia Cheek,Thank you very much for your feedback.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.Thank you for your visit.Best Regards,Radek Solich

10/10 Excellent

lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, breakfast was wonderful. Close to everything we wanted to see. Limited parking but used the offsight garage for a fee
Stayed 2 nights in Sep 2023
Response from Reservations and Sales Executive on Oct 4, 2023
Dear Lori Hanel,Thank you for your feedback.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.Thank you for your visit.Best Regards,Radek Solich

8/10 Good

Samule

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, lovely staff and great location
Stayed 4 nights in Sep 2023
Response from Reservations and Sales Executive on Sep 30, 2023
Dear Samule Ghurry,Thank you for your feedback.We are more than happy that you had enjoyed your stay at Iron Gate Hotel & Suites.Thank you for your visit.Best Regards,Radek Solich

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel - will stay again
Our group had two rooms. Both were beautiful, spacious, comfortable, and quiet. Great location with friendly staff. For this price, I’d recommend this hotel to anyone visiting Prague.
Stayed 2 nights in Sep 2023
Response from Reservations and Sales Executive on Sep 27, 2023
Dear Kathryn Kelly,Thank you for your feedback.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.Thank you very much for your visit.Best Regards,Radek Solich

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was beautiful and clean.
Stayed 2 nights in Sep 2023
Response from Reservations and Sales Executive on Sep 22, 2023
Dear Sara Fetzer,Thank you very much for this feedback.We are so glad that you were satisfied with our services.Thank you for your visit.Best Regards,Radek Solich

10/10 Excellent

MARIELLA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Big rooms. Nice breakfast.
Stayed 2 nights in Sep 2023
Response from Reservations and Sales Executive on Sep 18, 2023
Dear Mariella Gomez Knudsen,Thank you for your feedback.We are more than happy that you had enjoyed your stay at Iron Gate Hotel & Suites.Best Regards,Radek Solich

6/10 Okay

Sonia

Disliked: Cleanliness, amenities, property conditions & facilities
The location was great but the bathroom had leakage issues
Stayed 2 nights in Sep 2023
Response from Reservations and Sales Executive on Sep 16, 2023
Dear Sonia Daga,Thank you for your feedback.We hope that you had enjoyed your stay at Iron Gate Hotel & Suites.Thank you very much for your visit.Best Regards,Radek Solich

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Reservations and Sales Executive on Sep 15, 2023
Dear Kevin Dillon,Thank you for your feedback.We are glad that you were satisfied with our services.Thank you for your visit.Best Regards,Radek Solich

10/10 Excellent

mitra

Liked: Amenities, property conditions & facilities
Our room was very clean and customer service were very nice and helpful.
Stayed 4 nights in Aug 2023
Response from Reservations and Sales Executive on Sep 4, 2023
Dear Mitra Elmi,Thank you very much for this feedback.We are glad that you were satisfied with our services.We are looking forward to your next stay at Iron Gate Hotel & Suites.Best Regards,Radek Solich

8/10 Good

Yacov, new york

Stayed 4 nights in Aug 2023
Response from Reservations and Sales Executive on Sep 15, 2023
Dear Yacov Shasho,Thank you for your review.We are more than happy that you were satisfied with our services.Thank you for your visit.Best Regards,Radek Solich

8/10 Good

Soumen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located. The staff helpful and polite. The room I was upgraded to was huge. I had a street facing window and the street was a bit noisy till 1-2 am ( especially if the window was kept open - summertime ) The bathroom sliding door jammed on me more than couple of times - please fix this as it can be an issue with older guests Thanks - overall I enjoyed my stay here
Stayed 3 nights in Aug 2023
Response from Reservations and Sales Executive on Aug 21, 2023
Dear Soumen Biswas,Thank you for your review.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.Best Regards,Radek Solich

6/10 Okay

Jane

Stayed 3 nights in Aug 2023
Response from Reservations and Sales Executive on Aug 13, 2023
Dear Jane Pirtle,Thank you very much for your feedback.We hope you have enjoyed your stay at Iron Gate Hotel & Suites.Thank you for your visit.Best Regards,Radek Solich

8/10 Good

lea, milton

Stayed 3 nights in Aug 2023
Response from Reservations and Sales Executive on Aug 31, 2023
Dear Lea Bottoni,Thank you for your feedback.We are more than happy that you have enjoyed stay at Iron Gate Hotel & Suites.Best Regards,Radek Solich,

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful hotel in an incredible location. The hotel employees are lovely and quite helpful. I highly recommend it to anyone wanting to stay in the heart of old town.
Stayed 3 nights in Jul 2023
Response from Reservations and Sales Executive on Jul 31, 2023
Dear Heather Bohon-Donalson,thank you for this feedback.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.Best Regards,Radek Solich

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay.
Stayed 3 nights in Jul 2023
Response from Reservations and Sales Executive on Jul 30, 2023
Dear Paula Wood, thank you for this review.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.Best Regards,Radek Solich

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Great Location
This hotel is located in a great area, close to the city action. My room was clean, and the staff were friendly.
Stayed 3 nights in Jul 2023
Response from Reservations and Sales Executive on Jul 24, 2023
Dear Aram Karagueuzian, thank you for nice review and for your stay at Iron Gate Hotel & Suites.Best Regards,Radek Solich

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a real gem that we did not fully anticipate in terms of location and service until we arrived.
Stayed 3 nights in Jul 2023
Response from Reservations and Sales Executive on Jul 23, 2023
Dear Jennifer, thank you very much for your review and your stay at Iron Gate Hotel & Suites.Best Regards,Radek Solich

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place, good location, air conditioning was better in the newer section of the hotel.
Stayed 5 nights in Jun 2023
Response from Reservations and Sales Executive on Jul 4, 2023
Dear Benjamin, thank you for this review. We try to do our best to make our guests happy and we are glad that you enjoyed your stay.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
I was very pleasantly surprised. We had a fabulous stay.
Stayed 2 nights in Jun 2023
Response from Reservations and Sales Executive on Jul 6, 2023
Dear Michelle, thank you for your stay and positive feedback.

10/10 Excellent

John

Stayed 2 nights in Jun 2023
Response from Reservations and Sales Executive on Jul 4, 2023
Dear John, thank you very much for positive review.

6/10 Okay

Fu Wing

Disliked: Staff & service
Stayed 3 nights in Jun 2023
Response from Reservations and Sales Executive on Jul 4, 2023
Dear Fu Wing, thank you for your review. We hope that you enjoyed your stay and we will do our best to improve our services.