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Reviews of Residence Bene

3 out of 5
Residence Bene
Praha 1 - Staré Mesto Dlouhá 48/721, Prague

Reviews

8.4

Very good

Rating 10 - Excellent. 381 out of 1003 reviews" "
Rating 8 - Good. 446 out of 1003 reviews" "
Rating 6 - Okay. 141 out of 1003 reviews" "
Rating 4 - Poor. 29 out of 1003 reviews" "
Rating 2 - Terrible. 6 out of 1003 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Chelan

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy
Stayed 2 nights in Feb 2024

10/10 Excellent

GRACITA

Stayed 2 nights in Dec 2023

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Clean and in a great location. They gave my daughter a birthday card during our stay.
Stayed 3 nights in Dec 2023

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I was booked in for four nights in Dec 23, on arrival however my partner and I found the mattress to be incredibly hard and uncomfortable. We stayed the one night and didn't sleep very well so elected to check out the following day and find a new place to stay. What I will say however is that the staff were all so friendly and polite and very understanding when describing the situation, they were even kind enough to issue me a refund for the remaining nights of our stay. The hotel is in a good location and the breakfast provided was great also!
Stayed 4 nights in Dec 2023

10/10 Excellent

Engin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and super clean

8/10 Good

Emily

Liked: Cleanliness, room comfort
Brilliant staff, good location
The hotel is in a good location. Despite being so close to old town, the toad is quite quiet. In fact, we didn't hear any outside noises from our room! All main sights and amenities in walking distance and close to public transport too. The room was very spacious but extremely outdated with not a lot of extras included (no teas /coffees or hairdryer for example.). The reception area is really nice and has a bar in which we were offered a free drink! The staff here are amazing and can't do enough for you. Very friendly and helpful. Breakfast is ok, quite basic. We had to leave at 4am and they packed us up a breakfast bag which was really thoughtful. Definitely recommend staying here.
Stayed 2 nights in Dec 2023

10/10 Excellent

Teresita, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a central location.
Stayed 7 nights in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money for the location and superb staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Chloe

Stayed 3 nights in Nov 2023

10/10 Excellent

Nadezda

Liked: Cleanliness
Stayed 3 nights in Oct 2023

10/10 Excellent

Kimbra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying at this hotel. Front desk staff are very helpful and very nice. Close to the metro and a very large shopping mall/food court. Free breakfast with a lot of options is very nice as well. Considered a budget hotel, we found it to be a very nice stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room and centrally located
We stay in a double room for 5 nights. The room was clean and comfortable. Breakfast has good selection too. Definitely recommended.
Stayed 5 nights in Oct 2023

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotlessly clean.
A superb location at a great price. The rooms were spotlessly clean as was the bathroom. They were fairly basic, but there was a kettle (no tea/coffe or milk) fridge and a microwave. I thought the bed was very comfy but my husband thought it was a bit hard. The receptionists were very helpful and spoke excellent English. There was also a bar which was reasonably priced. The breakfast which was included was buffet style continental and the coffee was great. There was a security feature on the front entrance which made things feel very safe. I will 100% return and definitely recommend.
Stayed 3 nights in Oct 2023

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is descent with friendly staff and a nice little wine bar in the lobby. However, the beds are stiff and pillows less than desirable. Rooms are otherwise nice.
Stayed 4 nights in Oct 2023

10/10 Excellent

Tetyana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is amazing. Liked everything.
Stayed 4 nights in Oct 2023

8/10 Good

Onthusitse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Beautiful place 😍
Stayed 2 nights in Sep 2023

8/10 Good

mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Number one like is location location location. Talking to and watching them deal with customers two front desk employees, alex and Patrick were excellent. Very friendly and helpful. Spoke excellent English. The Buffet Breakfast was very repetitive if you were to eat there on a lengthy stay. Hard boiled eggs and better coffee should be a staple. Cream for coffee please. And more than one pepper shaker for the whole restaurant. I found the bed A little too firm and was baffled to see the top sheet and comforter rolled up like a sleeping bag. I would suggest making the bed with the sheets and blanket or comforter on top. Overall, we loved our trip the location and the staff we met
Stayed 10 nights in Sep 2023

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional front counter staff …. Room was perfect …. Such a great place to stay and EVERYTHING is within walking distance
Stayed 2 nights in Sep 2023

10/10 Excellent

Dagmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, everything was very good. The location is great, I could walk everywhere.
Stayed 3 nights in Sep 2023

8/10 Good

Sunanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Heather

Stayed 1 night in Aug 2023

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Front desk people are very nice and friendly. Great breakfast 👍
Stayed 2 nights in Aug 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location!
Stayed 1 night in Jul 2023

10/10 Excellent

George

Stayed 3 nights in Jul 2023

10/10 Excellent

May

Stayed 4 nights in Jun 2023

10/10 Excellent

Demetrious

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible, dangerous place
My recent stay at Hotel Residence Bene was a nightmare. The bathroom was grimy with dirt and mold, and the shower was disguised with tape. On the day of check-out, I was locked inside my room (Room 71) for over an hour, unable to reach the front desk. They suggested a dangerous escape over the balcony to a neighbor's room. The lack of safety and professionalism is appalling. Additionally, promised compensation to provide transportation to the airport was later disapproved by the manager. I strongly advise against staying at this hotel.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and the staff were polite and helpful. The walls are a little thin but other guests are respectful after 11pm
Stayed 4 nights in Jun 2023

10/10 Excellent

Angela

Stayed 3 nights in Jun 2023

10/10 Excellent

Emily

Travelled with family
Liked: Staff & service, property conditions & facilities
Kind and very organised staff, good English and incredible value for money, considering how walkable it was to most major spots in Prague and the facilities they offered (wine and cocktail bar, free buffet breakfast, tv and aircon, personal kitchenette facility) etc. Would definitely recommend :)
Stayed 3 nights in Jun 2023

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Residence Bene is a fine establishment with an excellent staff. I highly recommend this property should you need to stay in Prague.
Stayed 7 nights in May 2023

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay very clean. Manager and staff are very very nice. Right in the middle of all the action. Will definitely stay there again.
Stayed 2 nights in May 2023

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
Stayed 7 nights in May 2023

10/10 Excellent

Joe

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from Everything you want to see.
Stayed 8 nights in Apr 2023

10/10 Excellent

Nurmambet, Bishkek

Stayed 5 nights in Apr 2023

10/10 Excellent

Saverio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Central.
Stayed 3 nights in Apr 2023

10/10 Excellent

Younghwa

Liked: Cleanliness, staff & service, amenities
Excellent in every aspect
Stayed 1 night in Mar 2023

10/10 Excellent

Riccardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay and good position
Stayed 4 nights in Mar 2023

10/10 Excellent

Luke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wortg every penny
The hotel staff were amazing so attentative, we left our bags as we arrived early, they were locked away at all times, the check in was fast and easy, rooms were clean and prepared for us when we arrived. The hotel was busy with a mix of familys, couples and (our), stag dos. The walls between rooms could be noisy if the neighbours were really loud but no issue for us. Breakfast was very basic but did the job, not a great mix but filled a hole. We were next to the lift and had no problems with noise at all. The bar dow stairs was quiet but the staff were very good, it was clean and plenty full. The hotel itself is a nice distance away from the square, its a 5 min walk so you avoid all the noise on the night but are still close enough to everything. For the price we paid it was a lot better than i expected and would return.
Stayed 3 nights in Mar 2023

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Residence Bene Stay Feb 23
Our stay at Residence Bene was very comfortable and the staff are very helpful. The rooms are very clean and well maintained and the bar is also very reasonably priced. I do not have anything bad to say whatsoever.
Stayed 3 nights in Feb 2023

8/10 Good

robert, Cascais

Travelled with group
Liked: Cleanliness, staff & service, amenities
The property was nice, and located close old town Prague. The breakfast was good. Close to public transportation (took bus 119 from airport and then tram 26).

10/10 Excellent

juan

Stayed 4 nights in Dec 2022

6/10 Okay

Maro

Liked: Staff & service

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prauge winter trip
Very easy check-in, very friendly and extremely helpful staff on reception. The rooms were spacious and very clean. We were cleaned every day, and clean towels daily. Great location , very walkable to all major sites and old town
Stayed 5 nights in Dec 2022

10/10 Excellent

Kattia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Friendly staff and good breakfast, I highly recommend it!

10/10 Excellent

Ovidiu

Stayed 5 nights in Nov 2022