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Reviews of Pension Corto

3 out of 5
Pension Corto
Havelska 15, Praha 1, Prague

Reviews

7.6

Good

Rating 10 - Excellent. 39 out of 176 reviews" "
Rating 8 - Good. 81 out of 176 reviews" "
Rating 6 - Okay. 35 out of 176 reviews" "
Rating 4 - Poor. 17 out of 176 reviews" "
Rating 2 - Terrible. 4 out of 176 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Brandy, Fredericksburg

Liked: Cleanliness, staff & service, property conditions & facilities
This small hotel is located in a convenient area, making it easy to get to Old Town, the Charles Bridge, dining and shopping areas. The room was good for the price (we selected two twin beds), and the staff was very nice. There are no elevators, and our room was on the third floor... that was rough after walking around Prague for a day and a half, but otherwise, no issues at all. :)
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrea

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel communicated very well, offering ride service, parking recommendations via email through the Expedia app and also was available via telephone. Very friendly and helpful. The room was perfect and clean. Came with linens and towels. Had a coffee/tea and blow dryer. Our room was located on the 2nd floor just above the market. I loved waking up to bustling outside each morning. The location was absolutely perfect for walking to all attractions in Prague 1. Old town, St. Charles Bridge etc are just a few to name. Close to all shops, museums, and anywhere you would like to eat. The apartments are located just above the restaurant.
Stayed 2 nights in Dec 2023

10/10 Excellent

Elliot

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Oct 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful lovely city, will go back soon
Stayed 4 nights in Sep 2023

10/10 Excellent

Mia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for a night with my group of friends and honestly wish we had stayed more nights there because it was very comfortable if your in a group with a few people since there were so many beds. This hotel is right in the heart of the most walkable areas in Prague and is only a block and a half away from the old town square. Better directions for finding it would have been helpful though because google maps/Apple Maps had trouble routing us to the right place and kept taking us across the street since it’s a pretty dense area. Once we decided to find the names and addresses of all the places on the street we were able to locate it. Overall great stay and would recommend for large groups!
Response from Pension Corto Team on Jul 7, 2023
Thank you for your review!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

2/10 Terrible

Kashi

Disliked: Staff & service, property conditions & facilities, room comfort
Avoid this place
Place is worst than a low class lodge, no air conditioner, pictures are deceiving. Rude staff who think they are giving a 5 start luxury.
Stayed 1 night in Jul 2019

6/10 Okay

Hin Ho

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very average hotel
This hotel does have a perfect location, right in the city centre and there is a market right outside it. The breakfast include in our fee was great too. Their own Italian restaurant is great, and the receptionists are very helpful as well. This 3 star hotel is no way near 3 star, it is at a hostel level, and needs some attention so badly. The room is small, The carpet is dirty, the building is wore down quite a bit, the "double bed" is in fact 2 single beds put together. we stayed there for from Monday to Saturday, we did not have any cleaning from Wednesday, i.e. no hovering, no new bed sheet and no shower gel replaced, they only changed the bin bag. Another very unusual thing is you need 3 separate keys to enter to your room: the main door, the hall door and your room door, despite the door will lock when you close it(so you can open it inside by turning the handle), the staff requires you to further lock each door using the key, the problem is each time you leave the hotel you need to use all 3 keys to unlock all doors, it does not only inconvenience but also can be a potential risk in the event of fire. This hotel has no lobby hall and the reception is a tiny office. Overall this hotel isn't that comfortable.

4/10 Poor

Diana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think I deserved much more for the price I paid for this hotel in non peak season! Frist, there is no formal reception in this hotel and reception lady sometimes not in at all! Secondly, the hotel building is just above a restaurant and steps to each floor is dark..... My room's door locker is old, unsteady and loose; anyone could be easily kicked with force! The toilet seat is very cheap plastic which is not steady either! If you want to enjoy your Prague trip, please avoid this hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to tours and Central Prague
The only real complaint about the hotel would have to be the beds. Extremely uncomfortable and hard. If you have back problems, I would really recommend finding a place to stay that has better beds. It was bearable for our 3 night stay but only just...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location and good for the budget
Great location

4/10 Poor

nathan

Disliked: Property conditions & facilities

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ian, Toronto

Liked: Cleanliness, staff & service, room comfort
Great location, in the centre of it all
I really liked this hotel. It reminding me more of a boarding house, the way it was laid out, but in a good way. The room itself was very different than a typical hotel room. Very European with an interesting layout that was a nice change from the ordinary. Great market directly at front steps of hotel. Very close to Wenceslas Square, if that's your thing. 100 restaurants within a few blocks. Staff was friendly upon checkin.

2/10 Terrible

Marissa, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very dissatisfied, i don't know why the review was good that's why I booked. stayed only 5 minutes went out and look for another hotel near the old town got better real hotel pay little more than this pension corto, Came back and check out immediately paid for 1 day without staying, that's how bad it is. room smell strong mildew, like mushrooms, out the window very filthy, scared to get bacteria infection inhilation. the corridors scary very dark, 3 keys for 3 doors. not safe.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service, nasty smell
Hotel would not adjust the price despite the fact that they gave us a smaller room with less beds than I had booked. Not happy about that. Receptionist claimed she understood the issue and would call the "head receptionist", but would simply pick up the phone and pretend to dial numbers. Spoke in her native tongue to another girl in the office and simply said nothing could be done. Not pleased at all. The washroom had an awful smell to it that we never adjusted to, and it filtered in to the bedroom. The hotel does have a great location though.

6/10 Okay

dave

Disliked: Cleanliness, property conditions & facilities
The hotel couldn't be more central, fantastic location, I was able to walk to the main attractions within minutes. my room was at the 5th floor with no lift (getting there was a bit of an effort), toilet was clean but the room and the carpet were not very clean. Would recommend for young people and short period of time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pension Corto is good.
Hotel staff can speak english well and very kind. The breakfast is really good but there is no elevator. That is only one thing what I don't like.

8/10 Good

Shivangi, Coventry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very well connected and located at the most desirable location. It is safe and and next to all tourist destinations and all tourist activities. The hotel is very good and homely. The room were spacious and clean and had a satellite tv which was a bonus. The hotel feels safe and the best part was that it had retaurants right underneath it which ensure that even after a long day you get food. And the presence of the retaurants kept the area lively and populous. Also the hotel management is really good gave us unbrellas on a rainy day. And overall i have absolutely no complaints from the hotel. Very good and a steal deal at the given price.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Sleeping in Prague
Staff at the Pension and the restaurant were terrific.Friendly and helpful. The stairs were a bit much.

8/10 Good

Yashvee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Suchishree

8/10 Good

Hudson, Canada

Liked: Cleanliness, staff & service, room comfort
Prague Beer touring
Had a great three nights wandering through Prague and enjoying their Easter Markets. With so many of the main attractions nearby, and the discounted meals, the Pension Corto was a perfect choice for me.

4/10 Poor

Stephanie, Hong Kong

Disliked: Property conditions & facilities, room comfort
thinking to leave
Can't wait to write review because I'm very usatisfied with this hotel. Besides there is no escalator which is stated in the hotel detail, other things are not in good condition either. The room is really small, the toilet smells. There's only one rubbish bin and it's in the toilet. The worst is, there's no hot water in the middle of my shower. I am seriously thinking about changing hotel even I've booked 2 nights. The reception is friendly thought.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy hotel with great location
This hotel is all about location. 2min walk to old town square, 10min to new town and shoping centres, 20 min to Charles bridge and Lesser town and metro station is around the corner. We stayed in their apartment one block further than the main hotel. It was very clean, comfy with beautiful view of Prague. The room was on 5th floor but they helped us to carry our luggages there. People in the reception are helpful and freindly. There is a local market and Italian resturant which was excellent. The only drawback is that if you traveling with kids, room on 5th without lift would be difficult.

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The Corto puts you in the action for cheap. It doesn't have any frills, simply a room to sleep at night which is what we were looking for. I would highly recommend purchasing the breakfast option when prompted. We were blown away by what we got the next morning at the Corto restaurant (we expected continental and got a full 3 course hot breakfast).

8/10 Good

Cristian, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mom works the front desk!
It was a great stay. The lafy at the front desk is so sweet, nice and helpful that we all feel like if we were home talking to Mom herself. We def recommend this place. Great location and breakfast. Net was slow on 3rd floor where we were, but anything else was fantastic.

10/10 Excellent

nikkat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Ideal location
Located very close to the centre of Prague, close to the main square where there is plenty of places to eat and drink. Although wifi was free it wasn't the best connection. The only complaint I would have was our room was on the side if the front street, the market right outside started in the early hours which was quite noisy. Either a room on the other side of the hotel or better windows to block the sound out would

10/10 Excellent

anny, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Great location

4/10 Poor

Verified traveller

Disliked: Staff & service
6th floor no elevator, my friend payed the same for the same nights on the 2nd floor and we checked in at the same time.

8/10 Good

Kate, Poland

Liked: Cleanliness, staff & service
Nice place to stay in Prague
Pension Corto is a very good place to stay in Prague. The location is perfect (very close to old town market square). The staff is really nice and the food in their restaurant is delicious. We still miss their breakfasts :)

10/10 Excellent

Diana, nyc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Central location, beautiful-very clean room and great breakfast. No view from the room ......the windows were very high up. I won't complain about the 5th floor as I knowingly booked it I will only say to not book the 5th floor if you have larger bags or if you are not in a decent physical shape. Will stay there again.

8/10 Good

Jan, Usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location
Great service and great breakfast. Very clean room and good wifi. Location is the best. Walking distance everywhere. This is not a hotel for you if you're hoping to check in earlier. Seems have to check in exactly 2 pm. Hotel is more like apartment so you have to carry 5 keys for courtyard, hallway, bathroom and your room. My bathroom was separate in hallway but no one could use your bathroom and you will have a key for it. Also if you're noise sensitive do not book here! There is no elevator.

8/10 Good

steph, nyc

Liked: Staff & service, room comfort
worth the price
Friendly staff, the room was in the separate building up 5 flights of stairs, but they seemed willing to switch it if that was an issue. If you are sensitive to noise, probably not the right choice for you. Room could use some new paint, but relatively clean.

10/10 Excellent

Vincent, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
Perfect location street market made for a quiet location by day and night. Staff could not have been more helpful. Breakfast very good other meals good value.

6/10 Okay

Patrick, New York

Disliked: Property conditions & facilities, room comfort
seven story walk up to your room
great location and the room itself was clean. The staff was very kind and considerate. It lacks other convenience, such as a lobby or lounge to relax before walking up 7 flights to your room. An added treat to the location is that there is a market right outside the office location.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Walking distance from main attractions
Room was spacious and clean. Hotel is situated very close to the attractions and is only a 5mins walk to the astronomical clock tower. Subway was shut down on the day I was there and so had a tough time getting there. Otherwise, it is just 2 mins walk away from the Mustek Station of the subway. Hotel has no lift. So for people with huge luggage, be prepared to carry it up to your room. Hotel staff were all polite and helpful with the details of travel and attractions.

10/10 Excellent

Christiana Shilling, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Very good price.
Excellent location, really near the old town square and Xmas markets. Price was good, and breakfast til 11am was handy. Rooms are very clean and warm. The 20% discount in the attached restaurant was a nice touch, and the pizza was divine!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location, courteous staff
Located in the heart of the city. Close to the metro. Pay attention as check in ends at 10 pm. The room I stayed at was not near the restaurant. Not handicap accessible and was on the fifth floor. The staff is very courteous and speak english fluently.i had a view of old town square. Great price. I would stay there again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central. Great location.
Much better than I was expecting. Basic but what I needed for a weekend.

6/10 Okay

RHF, Los Angeles, CA, USA

Liked: Cleanliness, staff & service, room comfort
in the heart of the old city
we were greeted by staff who were professional, spoke good English and went out of their way to help us. We didn't realize the hotel had no elevator and our room was on the 5th floor. That's 10 flights of stairs between two women and four pieces of luggage! We thought it was going to be impossible to get the bags all the way up, but Vera, one of the staff, not only got someone to help us, she also assisted us personally, lifting and carrying the heavy bags. Between the four of us we got the bags all the way up the stairs successfully. We should have realized this hotel was designed for a younger crowd who doesn't travel with much luggage. Thank you, Vera, for helping out.

6/10 Okay

Yg

Disliked: Property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place to stay in the heart of the Old Town. The staff were friendly and helpful. Good breakfast set you up for a great day. Very good value for money. Would recommend highly for people looking for a nice place to stay who are on a bit of a budget.

8/10 Good

Qing, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
We had a midnight train but we had to check out at 12pm from my previous hotel. It was very hot in that day so I need a place for my family to stay for the 11 hours. I booked on line to get a room. After checked in, the stuff took us to the room which is in another building nearby. It is in 7th floor without elevator. That is OK because we have two teenagers to carry the luggages. Unexpected the room have no air condition . It was hotter than outside because it is on top floor. We had to stay in the stair way where is cooler. Fortunately they provide free wifi so the kids enjoyed on line playing. The room is very clean. They offer free breakfast but we didn't get chance to try.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Praha Private Hostel
Very clean, comfortable, good location and friendly staff. But cannot work out why there was no soap but the hand wash considering it is rated as a 3star hotel. Coming from a 2star hotel in Amsterdam where there was no soap what-so-ever, we were told that is simply the way around here, so please be aware. Note there is also no elevator, so if you're bringing a suitcase, make sure to ask which floor your room will be.

8/10 Good

lynne, norwich uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel if you are fit
Hotel staff very friendly and helpful breakfast excellent very central only downfall 139 steps to climb to your room

8/10 Good

Florence

Liked: Staff & service
Disliked: Property conditions & facilities
Great location but not so well maintained room
Overall, I enjoyed my stay. The bathroom was perfect. However, the bedroom had a bad smell. Is it still allowed to smoke in hotel rooms in Prague? Also the bedroom could have been repainted. The pluses are: the location and the American style breakfast with eggs, etc.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Tess & Darin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location!
The pension was in the perfect location for walking the streets of Old Town Prague and seeing almost all the major attractions in Prague. The pension is affiliated with a quality restaurant that provided complimentary breakfast and a discount on lunch/dinner. The room was at the top of a 5 story building with stairs only. But we're a young healthy couple, so the stairs were not a problem. We packed our own shampoo and soap. The pension had a newly renovated bathroom and fresh bed and bath linens. Service was friendly and accommodating.