Ratings based on 500 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-May-2015
Ein sehr schönes und ordentliches Hotel, mit freundlichen und zuvorkommenden Personal.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Smala sängar

Posted 10-Apr-2015
Pros: Personalen.
Cons: Känns lite konstigt att sova i en mkt smal dubbelsäng på ett femstjärnigt hotell.
Location: Perfekt läge men finns mysigare hotell i samma område.
+ Bemötande, bra gym - Smala sängar, ej fri wifi, frukost ingår ej som standard Ett hotell för affärsresenärer. För att få den service som ingår i rumspriset på de flesta hotell måste man här betala extra för det mesta.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Las Vegas

Excellent hotel location

Posted 8-Apr-2015
Pros: The hotel's location was excellent
Cons: Toiletries for 2 persons when housekeeping is aware that 2 persons are staying in the room. Breakfast lounge staff should be more attentive & friendly
Location: Easily accessible to most of the tourist attractions both in the Old and New Towns of Prague
Check in was disappointing as we were allotted a room with 2 twin beds instead of a Kingsize bed as requested and confirmed in our booking confirmation. We were given a room on the 7th floor also known as the Executive floor but the person at the Reception did not mention that the 7th floor was an Executive floor (which meant that we were upgraded and being from the hospitality industry I am aware that once a guest/guests are upgraded to an executive floor, they are informed of their upgrade and are made aware that they can use the Executive Lounge facilities) and also did not give us access to the Executive Lounge. On booking the room we chose a higher priced room as breakfast and free wifi was included however, when we got into our room, wifi service was not available and when we called the operator to enquire about wifi, she told us that wifi is not included in the room rates booked through Expedia. we had to confirm to her our Marriott Rewards membership and then only did she activate wifi access.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 5-Apr-2015
Great location, central to all the sites. This is our third time staying at this property. The staff exceeded our expectectations for service. Angela, the guest relations manager is an assest to the Marriott team. Had an enjoyable stay.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Appleton, WI

Location was fine, but no wifi.

Posted 4-Apr-2015
Not located in Old Town but you can to the square if the weather is decent. Great coffee shop on the corner and a restaurant nearby if you want to stroll. The conceirge gives great Advice if needed. I thought that the hotel would provide Wifi since its considered a 5 star.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom England

Good centrally located hotel

Posted 4-Apr-2015
Excellent service, especially advice on restaurants from consierge. Ideal central location within walking distance of all historic sites.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Los Angeles

Great location

Posted 24-Mar-2015
Great location to train station and all downtown attractions
5 out of 5
Recommended
for Everyone
by A verified travellerfrom london

Great hotel

Posted 16-Mar-2015
Everything you need. Great location, has all you need in the hotel. Excellent customer service in hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Mar-2015
Pros: Location. Staff. Bar and lobbie area
Cons: Wi-fi from the rooms
Very good. Perfect location, although drunks and homeless were near by in the same side walk
3 out of 5
by A verified traveller

Typical US chain hotel

Posted 7-Mar-2015
Still can not wrap my brain around the concept of a so called 4 or 5 star hotel charging 20-25 € for both breakfast and (not very good) wlan