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Reviews of Hotel Charles Central - Czech Leading Hotels

3 out of 5
Hotel Charles Central - Czech Leading Hotels
Thamova 26, Prague 8, Prague

Reviews

7.4

Good

Rating 10 - Excellent. 112 out of 542 reviews" "
Rating 8 - Good. 216 out of 542 reviews" "
Rating 6 - Okay. 142 out of 542 reviews" "
Rating 4 - Poor. 50 out of 542 reviews" "
Rating 2 - Terrible. 22 out of 542 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. Very clean. Excellent transport links by subway or tram to wherever you may wish to go in Prague. Very friendly and helpful reception staff, particularly Sona and Daur, who were both more than efficient and happy to help with any query. Comfortable beds and good size rooms. Only minor problem is the lift is small and can only carry 2 people, so at some times of day you may be waiting a while if you dont want to take the stairs. Large choice of food at the buffet breakfast, although the restaurant is small and can be crowded at busy times. If you dont want the hotel breakfast there are several good options close by. Would definitely stay again.
Stayed 3 nights in Apr 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff. Good value
Stayed 1 night in Nov 2022

2/10 Terrible

Limor

Stayed 2 nights in Apr 2022

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value and friendly service in Karlin
Have stayed here many times, this time forgot to pack my adapter and Lilly at the front desk went out of her way to dig through a bucket of adapters to find the right ones for my laptop and iPhone, very helpful, especially as it was a local holiday and most stores were closed for the day.
Stayed 1 night in Nov 2021

10/10 Excellent

Jordan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020

10/10 Excellent

jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent! The location is perfect, just a few steps to the metro station and the tram stop. Would recommend, definitely!
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Amenities
It’s near the metro and shops. But the wifi is very bad and the room is hot.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were great. Receptionist was so helpful and professional!
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
an accumulation of beds mattresses and other furniture etc in a back yard of the hotel is a FIRE HAZARD and should be removed as soon as possible
Stayed 3 nights in Jun 2019

8/10 Good

Ihor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Kurt

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Tax!?
The best part is that they stored my luggage from 8 am to 6 pm with no extra charge. On the other hand I paid 23 KČ as a city tax which should've been included in the total price. Location is great though as it's right at the heart of PRAGUE.
Stayed 1 night in May 2019

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice hotel. The staff was extremely helpful and nice. They even remembered my name the next day! It was in a great neighborhood. The room was a little weird- there were many closets and the tub as really deep and I could see how it would be hard to get into it. The bed was really hard and the pillows were not great. But, I would recommend this neighborhood and this area.
Stayed 1 night in Mar 2019

10/10 Excellent

Álvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and reception. The receptionists were helpful.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, minimal hotel. Bit of a walk to the centre/ clock tower but close to the metro and you can easily enjoy the downtown, non touristy side of Prague
Stayed 3 nights in Dec 2018

8/10 Good

z

Liked: Cleanliness, staff & service
perfect location is its greatest advantage (metro and tram) staff helpful rooms very basic but adequate and clean
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018

8/10 Good

Hannah, USA

Liked: Cleanliness, staff & service, room comfort
I got 2 nice rooms together and I liked that I was on the 4th floor. The rooms are bigger than usual for Prague standards, clean and you can open the windows to make it cooler. No air conditioners there. It has a tiny elevator good for one person with your suitcase. The door locks from the inside and outside. Toilet and shower are two separate rooms. I like that it was so close to the yellow Metro station like 3 minutes away. Starbucks is next door, lots of shops and restaurants. I recommend this place if you go to Prague. It’s inexpensive, convenient and does the job well. 👍
Stayed 2 nights in Oct 2018

8/10 Good

NB, Nederland

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel location is very good and close to metro
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Convenient for facilities.
Basic hotel right outside the metro and yards from trams in a characterful suburb but not far from centre. Handy and pleasant restaurant below. Staff very friendly and helpful ; speak English very well.
Stayed 5 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
O.k.
Nice enough hotel, but basic. Situated on a noisy street, and you cannot keep your window open at night. There is no air conditioning, but they do provide a fan but neither of us can sleep with a fan on all night - our problem I know. We only had breakfast on one morning which was o.k ish. We chose to try other places. Ideally situated right next to the Metro and there is a very good restaurant immediately next door where we ate one evening. This is a budget hotel and you get what you pay for, which is fair enough. The staff were excellent, very helpful and polite.
Stayed 4 nights in Sep 2018

8/10 Good

George, Toronto

Liked: Cleanliness, staff & service, room comfort
Great stay overall. Greeted by friendly stuff and provided upgraded room with no extra cost. Location is decent about 2 km from old town, easy walk along river. Property is dated and needs redecoration but this did not impact our stay. Rooms are clean and there is parking close by although hotel offers parking as well. Breakfast service is far above hotel star level. Big variety of food buffet style lots of healthy options. We loved it. Special touch was bottle of vine for my dad who celebrated 90th birthday. They’ve got it from passport and prepared the gift. Special. I would come again to this place.
Stayed 2 nights in Sep 2018

10/10 Excellent

Murray, Huntly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
An Excellent Hotel at a fair price with brilliant staff and a nice feel. Close to restaurants and rail. Only suggestion would be a kettle, coffee and tea in the room
Stayed 1 night in Sep 2018

10/10 Excellent

Annemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll be there again, soon
Great location! A Metro station sits almost in front of it, easy and fast to reach the old town. I did enjoy the buffet breakfast with some local hot dishes, very tasty. Definitely for the price, it is a bargain. The hotel staff was always courteous... the receptionist even provided me with local change to use in the Metro
Stayed 2 nights in Jul 2018

8/10 Good

Jitesh

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2018

8/10 Good

Oldrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charles central
Always a good place 2 stay at a good price and close 2 shops metro an city 😎
Stayed 3 nights in May 2018

8/10 Good

Charlie, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second visit to prague at this hotel good value for money excellent transport links and the staff were very good Katerina was a great help while we were ther i would use this hotel again 👍
Stayed 4 nights in May 2018

10/10 Excellent

Tim, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were fantastic. It's right next to Krizikova Metro Station. It was affordable.
Stayed 11 nights in Apr 2018

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Nice hotel in a good location

8/10 Good

vicky, england

Liked: Staff & service, property conditions & facilities, room comfort
Excellent location and great staff
My friend and I booked for 3 days and Carolina at the front desk was so helpful, couldn’t have done more to help. Rooms not heat decor but it’s clean and just in front of metro. Very handy!!!
Stayed 2 nights in Mar 2018

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free gym
The hotel is sober, clean, friendly staff. Warm room, good beds, lots of fresh air if you need it, no noise, Free gym everytime you are in a hurry because the lift is only for 3 people, but it gives you the extra time in which you can relax in fornt of the elevator.
Stayed 4 nights in Jan 2018

8/10 Good

Geoff, New Zealand

Liked: Cleanliness, staff & service
Over all good stay
Good for getting to town. Excellent breakfast, staff very friendly and helpful. Room (for 2) actually 'apartment:' with 2 bedrooms, one rather basic (tv did not work). Separate toilet very cramped, shower impossible to use without flooding floor. Quirky small lift. So don't expect luxury, bit between hostel and hotel, but did the job.
Stayed 4 nights in Sep 2017

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Prague
Very nice hotel with friendly helpful staff. Located at Tram stop.
Stayed 5 nights in Jul 2017

6/10 Okay

Jun

Liked: Cleanliness
Disliked: Staff & service
Comfortable and quired place.
It was a good location. Subway is just outside the main entrance. It was clean. breakfast was very good. Staffs were very nice. Bath room fixtures were old. WIFI did not work in the room but worked in the lobby. I did use the mini bar, but the service said I took a beer and wanted to charge me. I said I did not drink. Front desk was very nice and waved the charge.

8/10 Good

Adam, Essex

Liked: Cleanliness, staff & service, room comfort
Stag weekend away
Excellent value for money and good location. Right across from metro station and tram stop.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good

4/10 Poor

travellers, Thailand

Disliked: Staff & service, room comfort
The sofa at the hotel lobby can't sit.
The path way walking in to hotel was a very scary. We have to press on the button at the gate at the entrance and wait for the hotel staff to open the gate. Then we have to walk about 50m on the dark and scary walk path to reach the hotel on our left hand side. We had a very bad experience during the check in. We arrived early the morning after a midnight bus trip. We knew that it was the check in time yet. We requested the receptionist to allow us to leave our baggage and let us sit on the sofa there for 30 minutes to rest. The rude receptionists then told us that we will disturb other guest. We don’t see that’s a point as we don’t ask for sitting there for few hours. He then chase us out after collecting our luggage. We were extremely angry and disappointed. We stayed in many hotels around the world but we were never being treated this rude before. The location was good , not far from metro , tram , bus .The wifi signal was not stable . The was a public kitchen in this hotel and it was good. Worth for money but we will not back to this hotel again due to the bad service. . We have to press on the button at the gate at the entrance and wait for the hotel staff to open the gate. Then we have to walk about 50m on the dark and scary walk path to reach the hotel on our left hand side. We had a very bad experience during the check in. We arrived early the morning after a midnight bus trip. We knew that it was the check in time yet. We requested the receptionist to allow us to lea

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very clean room nice and warm.Very good over
We really enjoyed the stay breakfast was very good.For the amount we paid for the stay it was excellent

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Gazza, London

Liked: Cleanliness, staff & service, room comfort
Clean, friendly basic hotel Good transport links
Clean and friendly, noises heating system in our room. Comfortable but basic. No real lounge or bar. But excellent buffet breakfast. A 20 minute walk to old town centre, however, right next to a metro station and very close to streamline. Easy from airport, 100 bus then "B" line metro to practically opposite hotel. Ideal cheap hotel for a short city break.