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Reviews of Century Old Town Prague - MGallery

4 out of 5
Century Old Town Prague - MGallery
Na Porici 7 Prague 1, Prague

Reviews

9.0

Wonderful

Rating 10 - Excellent. 278 out of 453 reviews" "
Rating 8 - Good. 142 out of 453 reviews" "
Rating 6 - Okay. 18 out of 453 reviews" "
Rating 4 - Poor. 11 out of 453 reviews" "
Rating 2 - Terrible. 4 out of 453 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location
Stayed 3 nights in Dec 2023
Response from Hana Markytánová, your MGallery team on Dec 12, 2023
Dear Emma,We are glad that you have chosen the MGallery Century Old Town Prague. Thank you for taking the time to comment on your recent visit to our hotel.Is is a pleasure to hear that we stood up to your expectations. We are delighted to know you have enjoyed your stay and we hope that we will welcome you back soon. Kind regards,

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Martin on Nov 19, 2023
Dear Jonathan,thank you very much for your feedback, we appreciate it very much!Best Regards,Martin, Front office

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at MGallery was lovely. The rooms were well appointed, the water pressure in the shower was great but most of all the proximity to Old Town and all the bars and restaurants was awesome. We thoroughly enjoyed our stay.
Stayed 3 nights in Oct 2023
Response from Hana Markytánová, your MGallery team on Oct 19, 2023
Dear Hannah,Thank you for having chosen to stay at MGallery Century Old Town Prague and for sharing your experience with us. We do not take it for granted that our guests are taking the time to share their impressions with us and for that reason we really appreciate that you did.I am very glad to read your wonderful words. Your praise is well received by the colleagues and we are thrilled that you appreciated their service from the heart. We are looking forward to welcome you again in Prague at the MGallery Century Old Town and remain with warmest regards,

10/10 Excellent

Scott William

Stayed 2 nights in Oct 2023
Response from General Manager on Oct 15, 2023
Dear William,Many thanks for your review. Hope to see you back soon at Century Old Town Prague MGallery.Kind regards.Ladislav Olcsvary

8/10 Good

Darrell, Surrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a perfect location.
Stayed 3 nights in Sep 2023
Response from Hana Markytánová, your MGallery team on Sep 13, 2023
Dear Darrell,We are glad that you have chosen the MGallery Century Old Town Prague. Thank you for taking the time to comment on your recent visit to our hotel.Is is a pleasure to hear that we stood up to your expectations. We are delighted to know you have enjoyed your stay and we hope that we will welcome you back soon. Kind regards,

10/10 Excellent

Maureen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Hana Markytánová, MICE Coordinator on Jul 10, 2023
Dear Maureen,We are glad that you have chosen the MGallery Century Old Town Prague. Thank you for taking the time to comment on your recent visit to our hotel.Is is a pleasure to hear that we stood up to your expectations. We are delighted to know you have enjoyed your stay and we hope that we will welcome you back soon. Kind regards,

10/10 Excellent

Hesam

Stayed 2 nights in Jun 2023
Response from Hana Markytánová, MICE Coordinator on Jul 10, 2023
Dear Hesam,We are glad that you have chosen the MGallery Century Old Town Prague. Thank you for taking the time to comment on your recent visit to our hotel.Is is a pleasure to hear that we stood up to your expectations. We are delighted to know you have enjoyed your stay and we hope that we will welcome you back soon. Kind regards,

10/10 Excellent

Avi

Liked: Cleanliness
Stayed 4 nights in May 2023
Response from Ladislav Olcsvary General Manager on Jun 20, 2023
Dear Avi,Let me thank you for your review. We are extremely happy you had a memorable stay with us. Hope to see you back soon.Ladislav OlcsvaryGeneral Manager

10/10 Excellent

Kurt, Laguna Niguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First Time in Prague, very impressed and pleased with this Hotel. The concierge that aided our checkin process was great. The proximity of the Hotel to all the sights of Old Town Prague is perfect. Only wish we were able to stay longer, 3 days was only enough time for us to sample a small sample of everything there is to see and experience here. Sure we will return.
Stayed 3 nights in Apr 2023
Response from Ladislav Olcsvary General Manager on Apr 13, 2023
Dear Kurt ,I am extremely happy to read, that your experience with us met your expectations. I do believe we will welcome you back in the future to experience Century Old Town Prague MGallery Hotel Collection for a longer stay.Kind regards,Ladislav OlcsvaryGeneral Manager

10/10 Excellent

Eima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Superb breakfast! Great hotel in a great area.
Stayed 3 nights in Jan 2023
Response from Hana Markytánová, MICE Coordinator on Mar 9, 2023
Dear Elima,We are glad that you have chosen the MGallery Century Old Town Prague. Thank you for taking the time to comment on your recent visit to our hotel.Is is a pleasure to hear that we stood up to your expectations. We are delighted to know you have enjoyed your stay and we hope that we will welcome you back soon. Kind regards,

6/10 Okay

Mathew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was really disappointed with this hotel. I booked a queen bed room for my husband and I we arrived without evening telling us gave us two singles bed. I called to say there was a mistake and they said it was the only room left BIE wish they told me at time of booking as I would have chosen another hotel as this was important to us. I asked can the beds be put together and made as a double they said they would. In the whole three days no one came to make the room up. The staff were also not really trained for the local area we asked for recommendations for restaurants in the area they googled them!!!
Stayed 3 nights in Dec 2022
Response from Hana Markytánová, MICE Coordinator on Jan 3, 2023
Dear Mathew,We are glad that you have chosen the MGallery Century Old Town Prague. Thank you for taking the time to comment on your recent visit to our hotel.This feedback will help us a lot to identify areas for improvement and I highly appreciate your time in writing it. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 Excellent

Gonos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

6/10 Okay

Derek

The room allocated had a view of a wall 6ft. away, on request we were moved to another room with badly stained carpets. This is the first hotel I have visited where I was not asked if I had a good stay & was everything ok. Just told I owed local tax.
Stayed 3 nights in Jun 2022
Response from Hana Markytánová, MICE Coordinator on Jun 13, 2022
Dear Derek, First of all I would like to thank you very much for your feedback as every feedback from our guests is very important and extremely valuable for us. I regret to hear that your experience in our hotel did not fully meet your expectations. This is not the usual standard and we sincerely apologize for the inconveniences caused to you. We hope that this incident has not tarnished your image of our hotel and that we will have the pleasure of welcoming you again to our hotel. We do apologize again and send you warm regards from Prague. Kind regards,

8/10 Good

Matej

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Location is very good, hotel is very clean and majority of the staff are very helpful. Good breakfast with a good selection of products. The bar had great deals especially the happy hour cocktails. Overall a good value for money.
Stayed 2 nights in Sep 2021
Response from Hana Markytánová, MICE Coordinator on May 18, 2022
Dear Matej, Thank you for having chosen to stay at MGallery Century Old Town Prague and for sharing your experience with us. We do not take it for granted that our guests are taking the time to share their impressions with us and for that reason we really appreciate that you did. Thank your for your lovely photo. I am very glad to read your wonderful words. Your praise is well received by the colleagues and we are thrilled that you appreciated their service from the heart. We are looking forward to welcome you again in Prague at the MGallery Century Old Town and remain with warmest regards,

10/10 Excellent

OMER

Stayed 2 nights in Nov 2021
Response from Hana Markytánová, Front Office Shiftleader on Nov 22, 2021
Dear Omer, We are glad that you have chosen the MGallery Century Old Town Prague. Thank you for taking the time to comment on your recent visit to our hotel. Is is a pleasure to hear that we stood up to your expectations. We are delighted to know you have enjoyed your stay and we hope that we will welcome you back soon.

10/10 Excellent

Nataly Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
מיקום מצויין. ארוחת בוקר עשירה ומגוונת, חדרים נקיים
Stayed 4 nights in Nov 2021
Response from Hana Markytánová, Front Office Shiftleader on Nov 22, 2021
Dear Nataly, Thank you for having chosen to stay at MGallery Century Old Town Prague and for sharing your experience with us. We do not take it for granted that our guests are taking the time to share their impressions with us and for that reason we really appreciate that you did. I am very glad to read your wonderful words. Your praise is well received by the colleagues and we are thrilled that you appreciated their service from the heart. We are looking forward to welcome you again in Prague at the MGallery Century Old Town and remain with warmest regards,

10/10 Excellent

Vardit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!,
Stayed 7 nights in Oct 2021
Response from Hana Markytánová, Front Office Shiftleader on Nov 22, 2021
Dear Vardit, First of all, thank you very much for choosing MGallery Century Old Town Prague and for sharing your experience at our hotel. We are so happy that you have enjoyed your stay! It is wonderful for us to read that you had such a great time with us and everything was to your fullest satisfaction. We are incredibly lucky to work with such a wonderful team of dedicated professionals who quite simply love what they do, and we know our team will be delighted when we share with them your review. I truly hope you will have many more opportunities to stay with us as we look forward to welcoming you back for another memorable stay. Kind regards,

10/10 Excellent

eliau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2021
Response from Hana Markytánová, Front Office Shiftleader on Nov 22, 2021
Dear Eliau, We are glad that you have chosen the MGallery Century Old Town Prague. Thank you for taking the time to comment on your recent visit to our hotel. Is is a pleasure to hear that we stood up to your expectations. We are delighted to know you have enjoyed your stay and we hope that we will welcome you back soon. Kind regards,

8/10 Good

lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovley place
Very friendly staff. The location was good. The mall next door and the old city just a few steps away. Make sure you explore all the directions to the old town
Stayed 3 nights in Oct 2021
Response from Hana Markytánová, Front Office Shiftleader on Oct 25, 2021
Dear Lisa, First of all, thank you very much for choosing MGallery Century Old Town Prague and for sharing your experience at our hotel. We are so happy that you have enjoyed your stay! It is wonderful for us to read that you had such a great time with us and everything was to your fullest satisfaction. We are incredibly lucky to work with such a wonderful team of dedicated professionals who quite simply love what they do, and we know our team will be delighted when we share with them your review. I truly hope you will have many more opportunities to stay with us as we look forward to welcoming you back for another memorable stay. Kind regards,

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Stayed 3 nights in Oct 2021
Response from Hana Markytánová, Front Office Shiftleader on Oct 11, 2021
Dear Michal, We are glad that you have chosen the MGallery Century Old Town Prague. Thank you for taking the time to comment on your recent visit to our hotel. Is is a pleasure to hear that we stood up to your expectations. We are delighted to know you have enjoyed your stay and we hope that we will welcome you back soon. Kind regards,

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
This is a very nice hotel and I would love to return! The staff at reception was nice and friendly. I have no complaints at all. The rooms were great, service was great, location was great.
Stayed 3 nights in Sep 2021
Response from Hana Markytánová, Front Office Shiftleader on Oct 7, 2021
Dear Daniel, First of all, thank you very much for choosing MGallery Century Old Town Prague and for sharing your experience at our hotel. We are so happy that you have enjoyed your stay! It is wonderful for us to read that you had such a great time with us and everything was to your fullest satisfaction. We are incredibly lucky to work with such a wonderful team of dedicated professionals who quite simply love what they do, and we know our team will be delighted when we share with them your review. I truly hope you will have many more opportunities to stay with us as we look forward to welcoming you back for another memorable stay. Kind regards,

10/10 Excellent

Hader, MEXICO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 2 nights in Sep 2021
Response from Hana Markytánová, Front Office Shiftleader on Oct 7, 2021
Dear Hader, We are glad that you have chosen the MGallery Century Old Town Prague. Thank you for taking the time to comment on your recent visit to our hotel. Is is a pleasure to hear that we stood up to your expectations. We are delighted to know you have enjoyed your stay and we hope that we will welcome you back soon. Kind regards,

10/10 Excellent

DANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location and great breakfast!
Stayed 3 nights in Sep 2021
Response from Hana Markytánová, Front Office Shiftleader on Oct 7, 2021
Dear Dana, We are glad that you have chosen the MGallery Century Old Town Prague. Thank you for taking the time to comment on your recent visit to our hotel. Is is a pleasure to hear that we stood up to your expectations. We are delighted to know you have enjoyed your stay and we hope that we will welcome you back soon. Kind regards,

10/10 Excellent

Safak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the footsteps of Kafka
The architecture of the building is breathtaking. Knowing that it was the office where Kafka worked for many years is priceless. Our room (executive suite) was spacious with very tall ceiling. The entire hotel was well maintained. The breakfast buffet is rich and tasty and the location is quite central.
Stayed 2 nights in Sep 2021
Response from Hana Markytánová, Front Office Shiftleader on Oct 7, 2021
Dear Safak, First of all, thank you very much for choosing MGallery Century Old Town Prague and for sharing your experience at our hotel. We are so happy that you have enjoyed your stay! It is wonderful for us to read that you had such a great time with us and everything was to your fullest satisfaction. We are incredibly lucky to work with such a wonderful team of dedicated professionals who quite simply love what they do, and we know our team will be delighted when we share with them your review. I truly hope you will have many more opportunities to stay with us as we look forward to welcoming you back for another memorable stay. Kind regards,

4/10 Poor

Matej

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Hotel is empty, they put me in small room with two separate beds and again hotel was empty!
Stayed 2 nights in Sep 2021
Response from Hana Markytánová, Front Office Shiftleader on Oct 7, 2021
Dear Matej, First of all I would like to thank you very much for taking your time to share your concerns and experience with us. I am truly sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards,

10/10 Excellent

Kenny, Motherwell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Helpful friendly staff. A wonderful visit to Prague
Stayed 2 nights in Aug 2020
Response from Stan, Front Office Manager Assistant. on Aug 13, 2020
Dear Kenny, Thank you very much for your recent stay with us and for sharing your experience with other travallers. We are delighted to know you had a wonderful stay and it willbe a pleasure to welcome you back soon again. With kindest regards, Stan.

10/10 Excellent

Juergen, Berlin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed is excellent and the breakfast was fab. Great shower gel and shampoo.
Stayed 1 night in Jul 2020
Response from Stant, Front Office Manager Assistant. on Aug 8, 2020
Dear Juergen, Thank you very much for taking the time to share your experience with other travellers. We will be delighted to welcome you back soon. With kindest regards, Stan.

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The hotel has good location. From the airport, take bus 119 and tram 26. Alight at Namesti Republiky. Going to airport, take the Metro B, Namesti Republiky and bus 100. The room is spacious and the bed is very comfy. They provided slippers and bath robe. The staff are friendly and helpful. Since it’s winter, there’s no aircon. They even gave me a fan since I wasn’t comfortable opening the windows cos I was just on the second floor. The breakfast was also good with a lot of choices.
Stayed 3 nights in Dec 2019
Response from Stan on Jan 30, 2020
Dear Evelyn, Thank you very much for your feedback and for your pictures. We are happy to hear about your pleasant stay. It will be a pleasure to welcome you back one day. With kind regards, Stan.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall nice hotel.
Room was lovely and spacious with lovely high ceilings. The rooms however were a little too hot. Even. when trying to turn the air temp down, the room remained really warm. We assume it was a central heating issue. Also - the bathroom was quite small given that the room was so big. The space around the sink area was really minimal so almost. impossible to put any of your own toiletries anywhere. Could do with having a shelf or something. Bathroom was nice and modern though.
Stayed 2 nights in Dec 2019
Response from Stan, front office. on Dec 27, 2019
Dear guests, We appreciate a lot your time taken to review on your stay with us. We are pleased to know that you had a nice stay. The central heating reflects the outside temperature and is managed by automatic system. However it can take some time to lower the temperature of the room, especially when the outside temperature is much higher than expected to be in December. Should you stay with us again in future, please do not hesitate to contact my colleagues at the reception any time of day or night in case of some requests and they will be more than happy to assist you. Thank you again for your stay and for your feedback and we will be looking forward to your next visit. With kindest regards, Stan.

10/10 Excellent

maayan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Stan, front office. on Dec 27, 2019
Dear Maayan, Thank you for taking the time to rate on your stay. We are thrilled to know you had a wonderful time with us. It will be a pleasure to welcome you back soon. With best wishes, Stan.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in the heart of Prague. Easy access to all the sights, bars and restaurants.
Stayed 2 nights in Nov 2019
Response from Stan, front office. on Dec 27, 2019
Dear guest, Thank you very much for choosing Century Old Town for your stay in Prague. We are delighted to hear you had an excellent stay. It will be a pleasure to welcome you back one day. With kind regards, Stan.

10/10 Excellent

Maneesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Excellent and very comfortable
Stayed 1 night in Sep 2019
Response from Thea on Sep 17, 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thea Palmer Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2019
Response from Thea on Sep 1, 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thea Palmer Front Office Manager

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from thea on Aug 21, 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thea Palmer Front Office Manager

10/10 Excellent

Dror

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from thea on Aug 21, 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thea Palmer Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Thea on Jul 1, 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thea Palmer Front Of House Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Sarka Dudkova, Assistant Front Office Manager on Jun 20, 2019
Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

4/10 Poor

Verified traveller

Stayed 2 nights in May 2019
Response from Thea on May 31, 2019
Dear guest, Thank you for taking the time to tell us about your experience at the Century Old Town Prague - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thea Palmer Front Office Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
At check out time, I asked for the hotel folio (this was a business trip, therefore I needed the bill to expense it) and the clerk told me the hotel cannot give me any receipts, to ask the agency I made the reservation. Now I need to return to the hotel to ask another clerk for the bill, maybe next time I will find someone less rude and understanding how absurd is the situation.
Stayed 1 night in May 2019
Response from Thea on May 9, 2019
Dear Guest, please accept our apologies for this misunderstanding due to majority of bookings through agent and not to be disclosed to guest. i am happy that our staff was able to sort out your request at the end. kind regards Thea Palmer Front Of House Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and Breakfast, very clean and no issues at all
Stayed 3 nights in Apr 2019
Response from Thea on Apr 30, 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thea Palmer Front Of House Manager

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prague Hotel
From the moment we checked in the service was spot on. They were so accommodating from reservations, directions and housekeeping. I would highly recommend this hotel.
Stayed 3 nights in Apr 2019
Response from Thea on Apr 30, 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thea Palmer Front Of House Manager

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It seems this is a business hotel and they dont welcome Family guests.. This was very clear from their unfriendly behavior ..
Stayed 2 nights in Apr 2019
Response from Thea on May 1, 2019
Dear Guest, Thank you for taking the time to tell us about your experience at the Century Old Town Prague - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thea Palmer Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Thea on Mar 19, 2019
We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thea Palmer Front Office Manager

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
Fantastic hotel in beautiful city. Great location for sightseeing. Able to walk everywhere.
Stayed 3 nights in Feb 2019
Response from Thea on Feb 27, 2019
We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thea Palmer Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our first trip to Prague they were very helpful making arrangements.
Stayed 4 nights in Jan 2019
Response from Mgallery on Feb 7, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thea Palmer Front Office Manager

10/10 Excellent

SAM, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is centrally located. It has had a recent renvovation and our room was of a very high standard.
Stayed 4 nights in Jan 2019
Response from Mgalelry on Feb 7, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thea Palmer Front Office Manager

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018
Response from Mgallery on Feb 7, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thea Palmer Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. The staff were very friendly and helpful and receommended a great local restaurant. The hotel was perfect for a short stay. Would definitely go back and highly recomend
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic hotel great location very friendly staff. Room was excellent the only minor point would be lack of draws. Loved everything about it to be honest. Breakfast options was excellent.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Room is very dry. Once we moved to a different hotel the condition is much better. The location is great though. Convenient.
Stayed 2 nights in Nov 2018