Ratings based on 969 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from Florida

Rude attendant and hotel manager.

Posted 25-Jun-2015
Pros: The other days we had a young man as an attendant and he was very helpful.
Cons: Customer service. There is a casino across the street. People were partying well into the early morning.
Location: Good location.
We needed to check out 1 night early from this hotel. We had 2 rooms with 3 nights each. We informed them upon arrival. Expedia said the hotel had to approve it. At the hotel the manager refused to give us back the fee for 1 night. She blamed Expedia for not allowing it. The attendant was not nice at all, she was rude. The actual manger was listening to the conversation and only looked at us through the door. She never had the decency to come out to talk to us. There are too many other choices for hotels to have to choose this one. It was also very noisy at night.
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto ,Canada

Best location

Posted 22-Jun-2015
Pros: The best thing about the hotel is the fact that it is in the heart of the Old City. Also it is in the middle of all the shopping .
Cons: If anything it would be to update the furniture, but it did not bother me one bit.
Location: In the center of all you want to see and do in the Old City. It is also walking distance to Charles bridge and many other attractions.
We had three nights in the hotel and we had a great experience, I was happy with my selection.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Excellent hotel

Posted 19-Jun-2015
Pros: Although in a central location the hotel is situated in a pedestrian area and very quiet.
Cons: None.
Location: Tourist attractions. All shops including many restaurant's within a few minutes walk. A designer shop heaven if thats your thing. !!
Great for central location. Breakfast excellent plenty of choice and coffee on tap throught day.Staff extremley helpfull and friendly.
5 out of 5
Recommended
for Everyone
by A verified traveller from Tacoignières/Yvelines

accueil chaleureux et très bien situé.

Posted 16-Jun-2015
Pros: le calme , le confort et une salle de bain spacieuse
Cons: Aucun, peut être une paire de chausson de bain.
Location: A peine 10mn des sites à visiter de la vieille et nouvelle ville (Stare Mesto et Nove Mesto) et du métro pour aller voir le château et Mala Strana.
Personnel très serviable et souriant. Les services demandés sont exécutés ponctuellement. Le buffet du petit déjeuner est bien garni
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Jun-2015
The people at the hotel were very friendly and gave excellent advise on restaurants and sight seeing. There is wifi and good coffee available all day, and it is situated right in the heart of the historic old town.
5 out of 5
Recommended
for Everyone
by A verified traveller from Brisbane,Australia

A very good hotel in the middle of everything

Posted 9-Jun-2015
Pros: Location, quietness, facilities.
Location: This hotel is just around the corner from Wincesclaus Square and only a couple of blocks from Old Town Square.
We stayed five nights and were impressed by having a central location but still a quiet hotel. The staff were great in particular Katerina on the desk who could not do enough for us.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excelente hotel en Praga

Posted 5-Jun-2015
Muy bien la atención de todo el personal excelente desayuno
4 out of 5
Recommended
for Everyone
by A verified traveller from San Diego

Close, but not too close.

Posted 3-Jun-2015
Good stuff: Paulina. She was so helpful and friendly, with good recommendations as where to eat. Rooms are pretty spacious and bathrooms are nice. 24 hour lounge with coffee and tea is great. Breakfast had a large variety of food hot and cold food. Not-so-good: wifi was spotty in my room. Luckily the lounge was a few doors down and the signal was stronger there. The window blinds to the bathroom windows didn't entirely cover the windows and I felt a little exposed in that room. You could also hear a lot of the outside noise, but it's not on the main drag, so it wasn't so bad.
4 out of 5
Recommended
for Everyone
by A verified traveller

Väldigt fint hotell. Centralt och bra personal

Posted 3-Jun-2015
Väldigt hård säng för min smak. Väldigt bra frukost buffé, lite trångt om de är mkt folk dock.
5 out of 5
Recommended
for Everyone
by A verified traveller from Kent, UK

Fabulous City Hotel

Posted 28-May-2015
Pros: Everything it was so comfortable.
Cons: The wifi connection.
Location: Lots of good restaurants all reasonably priced. The Communist museum is worth a visit. There are lots of jazz bars which are worth a visit.
Ideally situated, hotel has a lovely atmosphere, the staff were very helpful and friendly. The rooms are spacious and beautifully decorated. The only downside is the wifi connection was not very good in our bedroom but good in the restaurant and reception. Don't let that deter you from choosing this hotel. Breakfast catered for all tastes a lovely selection.