Ratings based on 76 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby Adrian from Fringford
Great locationPosted 22-Apr-2014
Pros: Location near to metro station. Quiet large rooms and have a bath as well as a shower.
Cons: ban indoor smoking
Location: metro and tram stations
Good hotel nice facilities centrally located to tram and metro station. Surprised to say the least that smoking is still allowed inside the hotel which ruins the bar area especially if you want to eat there. Caters for plenty of package tours
for Business Travellersby A verified traveller
Business tripPosted 24-Mar-2014
Pros: Breakfeast was goog
Cons: the beds!!!
This hotel was basic. Far from the center but near my meetings. In general everythign was OK, but just OK. I asked for a twin bed, I got to single beds without even something putting them together, in the middle of the night I was falling for the center.
by A verified traveller
Don't botherPosted 7-Jan-2014
Pros: Metro is only 2 mins walk away. Good transport links.
Cons: A change of staff??
Rude staff, inconsiderate, unhelpful. Waited 3 hours to get a room even though staff confirmed I could check in earlier via email. Given 2 single beds on our HONEYMOON! Great! Had to swap rooms again. Shower was cold, asked for it to be fixed - Noone ever came. Arranged for a cake and champagne bottle to be set up in the room on arrival for husbands birthday - after 3 months of communication via email with staff, this was still not done! I even reminded the lady on the check out and she said 'yeh this will be done'.
for Everyoneby sam from brighton, UK
just perfect... everything was really good...Posted 25-Dec-2013
Pros: staff friendless
Cons: nothing i could think of
Location: there isnt much around the hotel... maybe one Chinese restaurant and thats it..but metro is right beside the hotel so its easy to get to centers
from staff, to room cleanness, to all services, breakfast, wifi everything was good and perfect...just the location is a bit far from the central attractions but the metro is right beside the hotel
for Everyoneby Raul from New York
I would stay in this hotel all the timePosted 31-Aug-2013
Pros: I liked everything about this hotel. The rooms are actually much bigger than they look in the pictures here. Everything was spotless.
Cons: I would train the girls in the breakfast room how to supply with plates before they are finished. I had to go after them about 3 times.
Location: The hotel is only 4 stops away by train from the station "museum", which is the center. The train station is behind the hotel. Very convenient.
The rooms in this hotel are huge and clean. The pictures you see in here make the room look smaller, but when you get there they are much bigger. Try to book a room in the executive floors, they only cost about 8.00 to 10.00 more dollars, but they give u access to the lounge on the 11th floor with a huge garden. They have the best coffee in the lounge, along with wine, juices, mineral water, beers, and sandwiches. I am a big coffee drinker so for me was a bargain to pay 82.00 dollars for a Junior Suite, which looked like an apartment. Even the cheapest rooms are big; I saw them when the girls were cleaning them. However, the breakfast room needs some details to be improved. They run out of plates very frequently and the girls that work there do not keep up with that. I had to go after them more than once. There is a guy who can make delicious omelettes, but you have to find him. When you check-in the hotel you have to let the receptionist know what you are getting. I already knew from the reviews I had read in here, so I reminded her about my free access to the lounge, and she said that my booking only said "room and breakfast". Just tell them that you booked through Expedia and what they offered you. Do not let them take away from you the benefit of what you are paying for. They did not give me a hard time and I was given access to the lounge immediately. The hotel is only 4 stops away from the station "Museum" on the "A" train. The train station is behind the hotel.
by A verified traveller
Easy access to metro and good location.Posted 14-Jul-2013
Hotel, staff and breakfast are very good. I went there for the wellness center to use the wellness center however the charge is about $20 a day just to use the gym that is very poorly equipped and should be included in the cost of the hotel. The worst part is the parking charge of about $30 a night and adds up quickly if you are staying awhile. A guest staying there should only have to pay $5 - $10 a night (if anything) to park there. The hotel is not centrally located so the parking charge should not be so high. I stayed at other places in and closer to the city center where the parking was either free or $10 at the most. I do not recommend this hotel to anyone who is driving there.
for Everyoneby A verified traveller
Very nice hotelPosted 29-Jun-2013
Hotel close to public transportation. Excellent city with great restaurants. The stay at the hotel would have been more pleasant had the front desk clerk been more attentive - he did not inform us of the 'perks' that were included with our reservation, such as access to the executive lounge and the executive breakfast (so we missed out on that). At check-out we were prompted to pay for parking, even though our reservation explicitly stated: free parking.
for Everyoneby Alexandra from Lisbon, Portugal
Pleasant hotelPosted 17-Jun-2013
Cons: At breakfast and lunch some cutlery, cups, plates and cups where missing and the food wasn't very diversified.
I stayed for two nights, in the scope of a conference, and I enjoyed it. The room was very confortable and clean with good facilities. The staff was also pleasant.
for Business Travellersby GW
Good business hotelPosted 7-Jun-2013
Very quiet hotel in the evening (corridors quiet) . Excellent Breakfast. Friendly service. Perfect for a business hotel.
for Everyoneby A verified traveller
Great HotelPosted 19-May-2013
Cons: Free wifi service
Location: Its right at a subway stop. Good location for getting around
One of the better hotels we have stayed in especially at the good price. Also the free breakfast buffett was fantastic.