Exterior

Reviews of Andersia Hotel & Spa Poznan, a member of Radisson Individuals

4 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 634 out of 1000 reviews" "
Rating 8 - Good. 283 out of 1000 reviews" "
Rating 6 - Okay. 54 out of 1000 reviews" "
Rating 4 - Poor. 17 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Justin

Response from Ewa Przystanowicz on Feb 28, 2024
Good morning,thank you for your rate but I would like to ask for some more details,points that need to be improved.Sincerly, Ewa Przystanowicz, rooms division manager

10/10 Excellent

Enrico, Long Island City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay with excellent customer service from the Front Desk Supervisor Paulina. The entire staff was extremely accommodating, and responded to all questions and requests. Newly open pool and saunas are beautiful and a pleasure to spend time at. Great variety of choices at breakfast and again friendly personnel. Location is top notch with Stary Browar Mall across the street and only15 min walk to the Old Town. I will definitely be back!
Stayed 1 night in Jan 2024
Response from Ewa Przystanowicz on Feb 6, 2024
Dear Enrico,it is great to know that you enjoyed your stay in Andersia Hotel & Spa. We hope to welcome you again.Sincerly, Ewa Przystanowicz, rooms division manager

8/10 Good

Hem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Andersia Team on Feb 6, 2024
Good afternoon,thank you for your score.Andersia Hotel & Spa Team

10/10 Excellent

Fadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay over all
Stayed 3 nights in Jan 2024
Response from Andersia Team on Feb 6, 2024
Good afternoon,it's good to know that your stay was satisfying.We hope to welcome you again.Best regards, Andersia Team

8/10 Good

Rafal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Andersia Team on Feb 6, 2024
Dzień dobry,dziękujemy za ocenę pobytu w Andersia Hotel & Spa.Zespół hotelu Andersia

10/10 Excellent

Iwonna

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice room with beautiful view.
Stayed 3 nights in Nov 2023

10/10 Excellent

Laila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Customer Service, comfortable bed, great shower and amazing location. Online check in prior to arrival was very convenient. The hotel had our room ready, the buffet breakast had alot of options and we were impressed by the variety. The hotel is right across from the Stary Browar mall which had a huge variety of stores, also a large Carrefour Supermarket and Rossman drugstore in the mall. The mall had a nice atrium with upscale dining for the evenings you want to dine nearby the hotel. We walked 15 mins to the Old Town restaurants and cafes, enjoyed many beautiful Poznan sights, the cathedral and museum, tram 2 mins from hotel, and walking distance to beautiful churches Corpus Christi and St. Martin's. St. Martin's street was a close walk from the hotel and alot more restaurants to choose from. We will definitely return on our next visit to Poznan.
Stayed 3 nights in Oct 2023

10/10 Excellent

David

Stayed 1 night in Sep 2023

2/10 Terrible

Jaroslav

Business traveller
Disliked: Staff & service, property conditions & facilities
No VIP welcome. Pool In reconstruction. Additional fee for parking. Hotel management behavior terrible. Hotel stuff entered the room without permission and harmed privacy.
Stayed 1 night in Sep 2023

8/10 Good

Leona

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023
Response from Marta Skrobańska, Marketing & Quality Manager on Sep 7, 2023
Dear Sirs, thank you so much for choosing our hotel and leaving your review. We are glad that our venue met your expectations. Hence we hope we will be able to host you back soon and that then we serve you for the 10/10 note :) Best regards

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Marta Skrobańska, Marketing & Quality Manager on Sep 25, 2023
Dear Richard, thank you so much for choosing our hotel and the highest note. We appreciate it a lot and are happy that our venue met your expectations. Hence we hope to host you back soon. Best regards.

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to a shopping centre
Stayed 4 nights in Aug 2023
Response from Marta Skrobańska, Marketing & Quality Manager on Aug 28, 2023
Dear David, thank you so much for choosing our hotel and the highest note. We appreciate it a lot and we are very happy that our venue met your expectatios. Hence we hope to welcome you back soon. Best regards.

10/10 Excellent

Marek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfort, reasonable price.
Large suite was amazing and great value for what we got. Large bathroom behind glass wall was probably the highlight. Shower super comfortable. Another toilet was there which is good although our stay was too short to ever use it. 2 modern TV, great view from the window on Stary Browar, comfortable bed. Staff was nice and very helpful. Breakfast was not good to add as it was pretty nice and good for our family of 4. Parking we found too expensive so we used city parking 100m away. Probably parking would make more sense if we stayed longer. Unfortunately swimming pool was closed but probably the reason for this good price and we would not be able to use it arriving late.
Stayed 1 night in Aug 2023
Response from Marta Skrobańska, Marketing & Quality Manager on Aug 25, 2023
Dear Marek, thank you for choosing our venue. Your kind words regarding your recent stay at our Andersia Hotel & SPA are greatly appreciated. I'm glad to hear that you found our suite amazing and of great value, and that you particularly enjoyed our large bathroom and comfortable shower.It's also wonderful to know you found our staff helpful and our room amenities, including the TVs and the view of Stary Browar, to your liking.I understand your point regarding the parking fees and the swimming pool's unavailability during your stay. We continuously strive to ensure all aspects of our guest's experience are satisfactory, and your feedback is invaluable for this.We certainly hope to welcome you back for a longer stay, so you can fully enjoy all the amenities we have to offer at Andersia Hotel & SPA.Best regards.

10/10 Excellent

Samir, Pembroke Pines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Nice location close to old market. Friendly staff and good breakfast. Unfortunately the old town is under big renovations, so it is not worthy visiting Poznan until they are finished.
Stayed 1 night in Aug 2023
Response from Marta Skrobańska, Marketing & Quality Manager on Aug 25, 2023
Dear Samir, thank you so much for choosing our hotel and the highest note. Your kind words regarding your stay at Andersia Hotel & SPA, a member of Radisson Individuals, are greatly appreciated. It brings us great joy to hear that our location, friendly staff, and breakfast offerings were to your liking. Regarding the current renovations in the old town, it is indeed a temporary situation. However, we believe that Poznan has much more to offer. Our city is rich in culture, history, and attractions which are waiting to be discovered. We look forward to welcoming you back, hopefully in the near future, when you can fully enjoy the charm of our location. Best regards.

2/10 Terrible

Nathatchapong

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Marta Skrobańska, Marketing & Quality Manager on Aug 25, 2023
Dzień dobry, dziękujemy za wybór naszego hotelu. Naszym celem jest dostarczenie wszystkim gościom wspaniałego doświadczenia i przykro nam, że tym razem nam się to nie udało. Mamy jednak nadzieję, że dadzą nam Państwo jeszcze jedną szansę i wówczas spełnimy Państwa oczekiwania związane z pobytem. Z wyrazami szacunku.

6/10 Okay

Daniel

Stayed 1 night in Jul 2023
Response from Marta Skrobańska, Marketing & Quality Manager on Jul 12, 2023
Dear Daniel, thank you for choosing our hotel and your rating. We strive to provide the best service, so all opinions and ratings of our guests are very valuable to us. We hope to host you back soon and that then we will fully meet your expectations. Best regards.

4/10 Poor

Ricardo

Business traveller
Liked: Property conditions & facilities, room comfort
The Spa that is always under refurbishment.
I use this hotel because of having a SPA and it's well located, with a shopping mall, restaurants, and all amenities nearby, but unfortunately for the second time that the SPA is closed. Notifications are only received after doing the booking, which leads to some frustration.
Stayed 3 nights in Jun 2023
Response from Marta Skrobańska, Marketing & Quality Manager on Jun 30, 2023
Dear Ricardo, thank you for choosing to stay with us at Andersia Hotel & SPA. We are glad that you found our location convenient and appreciate your feedback. We always strive to provide the best level of service to our guests, and we apologize if your experience did not meet your expectations. As a hotel, we care deeply about creating a memorable experience and continuously work to improve our services. We understand that this time the SPA was closed, which can be disappointing, however, this info is placed on the broker's website. We will of course take your feedback into consideration and strive to ensure that all amenities are readily available in the future. Thank you once more for your review. Best regards.

10/10 Excellent

M

Stayed 1 night in May 2023
Response from Marta Skrobańska, Marketing & Quality Manager on May 24, 2023
Dear Sirs, thank you for choosing our hotel and the highest note. We appreciate it a lot and hope to host you back soon, best regards, Marta Skrobańska, Marketing & Quality Manager

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel. Best in the Area.
Stayed 1 night in Apr 2023

6/10 Okay

Alexander W

Travelled with family
Liked: Cleanliness
I booked this hotel for a couple of nights to stop with my daughter. The wellness area was the key for us to have a great time. There is no information about this that it was closed for 3 months. I did stay in Andersia a few times before. The location is perfect, breakfast is ok but the rooms and hotel itself need refurbishment.
Stayed 2 nights in Mar 2023
Response from Marta Skrobańska, Marketing & Quality Manager on May 2, 2023
Dear Sirs, thank you for choosing our hotel again and taking the time to share your feedback following your stay at Andersia Hotel & Spa. We are delighted to hear that you have stayed with us in the past and that our location was perfect for your needs. We regret to know that you were unaware of the wellness area being closed and apologise for any inconvenience caused. We strive to provide a comfortable and enjoyable experience for all our guests, and we take all feedback seriously. We are constantly working towards improving our facilities and services, so we would welcome any further comments you may have. Thank you again for your valued feedback, we hope that you will choose to stay with us again soon. Best regards

10/10 Excellent

Lawrence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and value for money
Stayed 1 night in Apr 2023
Response from Marta Skrobańska, Marketing & Quality Manager on May 2, 2023
Dear Lawrence, thank you for your positive feedback and the highest note. We are very pleased that our venue met your expectations. We strive to provide exceptional service and a great experience for all our guests here at Andersia Hotel & SPA. We hope to host you back soon. Best regards.

6/10 Okay

Merve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
no oxygen in the rooms
air conditioning system is bad there is no oxygen in the rooms
Stayed 4 nights in Mar 2023
Response from Marta Skrobańska, Marketing & Quality Manager on Apr 4, 2023
Dear Merve, thank you for taking the time to review your experience with us at Andersia Hotel & SPA. We are sorry to hear that you felt the air conditioning system in your room lacked oxygen. At Andersia Hotel, we strive to provide our guests with a comfortable and enjoyable stay by offering a variety of amenities and services. We prioritize cleanliness and attention to detail so all our guests can have a pleasant stay. If there is anything else we can do to make your future stays more pleasant, please do not hesitate to reach out to us. Best regards.

10/10 Excellent

Markiyan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Marta Skrobańska, Marketing & Quality Manager on Mar 27, 2023
Dear Markiyan, thank you for choosing our hotel and the highest note. We are very pleased that you enjoyed your stay. Hence, we look forward to having you stay with us again soon. Best regards, Marta Skrobańska, Marketing & Quality Manager

10/10 Excellent

Mariusz

Stayed 1 night in Mar 2023
Response from Marta Skrobańska, Marketing & Quality Manager on Mar 27, 2023
Dzień dobry Panie Mariuszu, dziękuję za wybór naszego hotelu i najwyższą ocenę. Cieszę się, że nasz obiekt spełnił Pana oczekiwania i pobyt był udany. Zapraszam zatem ponownie i pozdrawiam serdecznie.

10/10 Excellent

Armin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel not to far away from the city center. Large shopping mall right across the street. Plenty of good restaurants and bars in walking distance. Our room was at the 9th floor whish is the executive suite floor. Our executive suite was large with a large bathroom, and soaking tub. View from the 9th floor is nice overlooking the city depending on your room location. Unfortunately the spa/wellness are was closed during our stay due to renovation work. We definitely coming back if we stay in Poznań
Stayed 1 night in Feb 2023
Response from Marta Skrobańska, Marketing & Quality Manager on Mar 11, 2023
Dear Armin, thank you for your wonderful review of Andersia Hotel & SPA. We are pleased to know that you found our hotel conveniently located near the city center, with plenty of restaurants and bars close by. We are also glad that you found our executive room to be spacious and comfortable, with a great view of the city.We apologize for any inconvenience caused due to the closure of our Wellness area during your stay, due to the renovation works. We strive to provide our guests with an exceptional experience and we will be sure to keep improving our services as we move forward. We would be delighted if you chose to visit us again in the future. Thank you once again for sharing your experience. Best regards.

10/10 Excellent

Witold

Stayed 1 night in Jan 2023
Response from Marta Skrobańska, Marketing & Quality Manager on Jan 24, 2023
Dzień dobry Panie Witoldzie, dziękuję za wybór naszego hotelu, pozostawienie opinii i najwyższą ocenę, bardzo to doceniam. Cieszę się, że nasz obiekt spełnił Pana oczekiwania i pobyt był udany. Zapraszam zatem ponownie i pozdrawiam serdecznie. Wszystkiego dobrego w nowym roku. Marta Skrobańska, Marketing & Quality Manager

10/10 Excellent

Stanislav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Everything was absolutely perfect. Especially breakfast. Unfortunately I missed my second breakfast. Kitchen prepared for me breakfast box. It was really excellent!!
Stayed 2 nights in Jan 2023
Response from Marta Skrobańska, Marketing & Quality Manager on Jan 24, 2023
Dear Stanislav, thank you for choosing our hotel, your opinion and the highest note, I really appreciate it. I am glad that our facility and a rich buffet breakfast met your expectations and that your stay was pleasant. So I invite you again soon, also for the delicious morning buffet. Best regards and have a nice day, Marta Skrobańska, Marketing & Quality Manager

2/10 Terrible

aya

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Dec 2022
Response from Marta Skrobańska, Marketing & Quality Manager on Dec 22, 2022
Dear Sir, thank you for choosing our hotel. I am sorry for the inconvenience that might have occured. We have contacted you in order to learn something more about your stay, we would appreciate your feedback a lot. Thank you and best regards. Marta Skrobańska, Marketing & Quality Manager

6/10 Okay

stanley

Liked: Staff & service
Disliked: Property conditions & facilities

8/10 Good

Slawomir

Stayed 1 night in Sep 2022
Response from Marta Skrobańska, Marketing & Quality Manager on Nov 17, 2022
Dzień dobry Panie Sławomirze, dziękuję za wybór naszego hotelu i i wysoką ocenę, bardzo to doceniam. Cieszę się, że nasz obiekt spełnił Pana oczekiwania i pobyt był udany. Mam zatem nadzieję, że odwiedzi nas Pan ponownie. Pozdrawiam. Marta Skrobańska, Marketing & Quality Manager

10/10 Excellent

Stefan

Stayed 1 night in Jul 2022
Response from Przemysław Konieczyński, General Manager on Aug 10, 2022
Dear Stefan, thank you for choosing our hotel and your review. I appreciate it a lot. I am glad that you liked our venue and had a pleasant stay. So, I hope to host you back soon. Best regards, Przemysław Konieczyński, Hotel General Manager

6/10 Okay

Gregor

Business traveller
Quite good, would stay elsewhere
Well located, not the newest hotel, could do with a refurbishment. Well priced
Stayed 1 night in Mar 2022
Response from Przemysław Konieczyński, General Manager on Aug 10, 2022
Dear Gregor, thank you for choosing our hotel and your review. I appreciate it a lot. I am glad that you like our central location. We are constantly carrying out renovations and refurbishments and your comment will surely help us in it. I hope to host you back soon. Best regards, Przemysław Konieczyński, Hotel General Manager

6/10 Okay

Pawel

Stayed 1 night in Jun 2022

10/10 Excellent

Bella

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The area of the hotel is being renovated including entrance to the hotel
Stayed 3 nights in May 2022

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Bartosz Borowski, Hotel Manager on Jun 1, 2022
Dear Chris, thank you for choosing our hotel and the highest rating. I am very glad that our hotel met your expectations. So I hope to welcome you again soon. Yours sincerely, Bartosz Borowski, Hotel Director

2/10 Terrible

Marek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loads of construction around, noisy jackhammers at 7 am; no parking/ taxi access to main door
Stayed 1 night in Apr 2022
Response from Bartosz Borowski, Hotel Manager on Jun 1, 2022
Dear Marek, thank you for choosing our hotel. I am very sorry about the demanded ground works taking place in a front of the hotel, unfortunately we have no influence on them, also hoping they will be finalised soon. Nevetheless the taxi cars can stop at the end of the driveway. Despite inconvenience I hope to welcome you again. Yours sincerely, Bartosz Borowski, Hotel Director

10/10 Excellent

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was lovely. Great Service
Stayed 1 night in Mar 2022
Response from Bartosz Borowski, Hotel Manager on Apr 6, 2022
Dear Anne Marie, thank you for choosing our hotel, leaving your opinion and the highest rate, I appreciate it a lot. I am happy you like our venue and service. I hope to welcome you again soon. I wish you all the best and send you my warm regards.

8/10 Good

Wayne

Liked: Cleanliness, staff & service, room comfort
Not as great as remembered - room for improvements
It was our 4th visit to IBB Andersia. On this occasion we had a room on 7th floor with view of Stary Browar shopping centre, which was nice. The condition of room not as great as we remembered, bathroom sink was scratched and plug slightly blocked/damaged, making the water flow extremely slow. Due to pandemic, housekeeping was available only by request - no problem getting your bins changed when asked, but due to that waters should be pre-stocked in fridge for the duration of the stay (4 nights in our situation) and it was not, small detail but very important if you don't want housekeeping entering the room due to covid. We also had no extra pillows in the wardrobe with only one pillow each set on bed, that is rather sad. Plenty of extras in the room but lack of essentials like toothpaste, not an issue but more needed than shoe polish or sewing kit. Upon arrival check in was non existing, would be lovely to be welcomed back, offered dinner reservations or asked if we would like to add breakfast or slippers for the pool. No one offered taxi service or luggage storage upon departure. Welcome map of local area should be provided to non locals. The asrtwork on walls very tired. The remaining list is long, but overall due to location it is still the best choice for us, therefore we will return again.
Stayed 4 nights in Feb 2022
Response from Bartosz Borowski, Dyrektor Hotelu on Apr 6, 2022
Dear Wayne, thank you for choosing again our hotel and leaving your vast opinion, I appreciate it a lot. I am happy you like our central location and a beautiful view. I am sorry for the inconvenience mentioned. We are constantly improving our service after a demanding pandemic time and you comment will surely help us in this. I hope to welcome you again soon. I wish you all the best and send you my warm regards.

10/10 Excellent

Shaun

Stayed 5 nights in Dec 2021

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel was in the perfect location for touring and experiencing the country of Poland. Staff was friendly and spoke English. Staff aided me in getting a text and finding the best places to eat. My stay here made me experience in Poland perfect!!
Stayed 5 nights in Dec 2021
Response from Bartosz Borowski, Hotel Manager on Dec 30, 2021
Dear Stephanie, thank you for choosing our hotel, leaving your opinion and the highest rating, I appreciate it very much. I am glad that our facility and above all friendly staff met your expectations and made your stay so pleasant. I invite you again soon. Best regards

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Bartosz Borowski, Hotel Manager on Dec 30, 2021
Dear Matthew, thank you for choosing our hotel, leaving your opinion and the highest rating, I appreciate it very much. I am glad that our facility met your expectations. I invite you again soon. Best regards

10/10 Excellent

atieh

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021
Response from Bartosz Borowski, Hotel Manager on Dec 30, 2021
Dear Atieh, thank you for choosing our hotel, leaving your opinion and the highest rating, I appreciate it very much. I am glad that our facility met your expectations. I invite you again soon. Best regards

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and breakfast
Stayed 2 nights in Dec 2021
Response from Bartosz Borowski, Hotel Manager on Dec 30, 2021
Dear Thomas, thank you for choosing our hotel, leaving your opinion and the highest note, I appreciate it very much. I am glad that our central location and rich buffet breakfast met your expectations. I invite you again soon. Best regards

10/10 Excellent

Nir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from Bartosz Borowski, Hotel Director on Nov 29, 2021
Dear Nir, thank you for choosing our hotel and the highest rating. I really appreciate that. I am glad that our facility met your expectations and the stay was a great one. So I invite you again soon, best regards, Bartosz Borowski, Hotel Director

10/10 Excellent

HANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from Bartosz Borowski, Dyrektor Hotelu on Nov 29, 2021
Dear Hana, thank you for choosing our hotel and the highest rating. I really appreciate that. I am glad that our facility met your expectations and the stay was a great one. So I invite you again soon, best regards, Bartosz Borowski, Hotel Director

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Excellent Hotel. Perfect location, very clean and spacious room. The stuff were very helpful, especially Nataly. Would definitely come back.
Stayed 4 nights in Nov 2021
Response from Bartosz Borowski, Hotel Director on Nov 29, 2021
Dear Sharon, thank you so much for your opinion, nice words and the highest rate. I am very happy you liked our central location, cleanliness and spacious rooms - one of the biggest in Poznań hotels, but above all - our friendly and helpful Staff. I will forward your kind words to Natalia, thank you. I hope to host you back soon, best regards, Bartosz Borowski, Hotel Director

10/10 Excellent

Clare, Newton le Willows

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, good location. Room was spacious and comfortable. Only issue was the temperature in my room, the aircon was broken, but was quickly resolved by the staff, got moved to an upgraded room.
Stayed 4 nights in Oct 2021
Response from Bartosz Borowski, Hotel Director on Nov 8, 2021
Dear Clare, thank you for choosing our hotel and the highest rating, I appreciate it very much. I am glad that our facility met your expectations and the stay was a great one. So I invite you again. Regards, Bartosz Borowski, Hotel Director

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location.
What an amazing stay I had at IBB Andersia Hotel. This hotel is perfectly located next to a massive mall, 10 min walk to the centre where everything happens from bars, restaurants, clubs etc. There is a local shop within 2 minute walk, various places to eat a few minutes walk from the hotel. Now to the hotel: I got upgraded to a junior suit which was absolutely fantastic! Great views, great space and nicely decorated. Customer service at the hotel is great, service by staff was fantastic. And hotel has a hotel bar downstairs which was nice, and a nice indoor swimming pool spa area. It’s not very big but they have a good gym for a hotel. So if you want to workout then hit the sauna & pool then you can enjoy that at the hotel. Hotel also offers 24 hour room service which I used once, food was good but food options for the mains wasn’t to great. Also from 7-10.30 is a nice buffet breakfast with good options but those options stayed the same every morning. Still a great breakfast nevertheless. When I’m back in Poznań I will 100% be staying at this fantastic hotel again. Thanks to the guys at IBB Andersia Hotel.
Stayed 4 nights in Oct 2021
Response from Bartosz Borowski, Hotel Director on Nov 8, 2021
Dear Philip, thank you for choosing our hotel and the highest rating, I appreciate it very much. I am glad that our facility, central location, amazing views, buffet breakfast but above all fiendly staff, met your expectations and the stay was a great one. So I invite you again. Regards, Bartosz Borowski, Hotel Director

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The swimming pool was closed for the 3 days of my stay,this was why i booked this hotel for the pool,i stayed in this hotel before and loved the pool area.This was a disappointment for me.
Stayed 3 nights in Oct 2021
Response from Bartosz Borowski, Hotel Director on Oct 19, 2021
Dear Keith, thank you for choosing our hotel and a high note. I am sorry for the inconvenience due to the pool, as there occured a technical failure (about which we informed our Guests in advance). Despite this disadvantage I hope to host you back soon. Best regards, Bartosz Borowski, Hotel Director

10/10 Excellent

Sonia D

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely top floor view. Spacious bathroom! Indoor pool was nice and warm and location was great!
Stayed 2 nights in Sep 2021
Response from Bartosz Borowski, Hotel Director on Oct 19, 2021
Dear Sonia, thank you so much for choosing our hotel, nice words and the highest rate. I am happy you liked the beautiful view, central location and wellness area with a pool, jacuzzi and gym. Hope to host you back very soon, all the best, Bartosz Borowski, Hotel Director