Terrace/patio

Reviews of Hotel Miradaire Porto

2 out of 5
Hotel Miradaire Porto
Rua Álvares Cabral, 197, Porto

Reviews

8.0

Very good

Rating 10 - Excellent. 30 out of 98 reviews" "
Rating 8 - Good. 42 out of 98 reviews" "
Rating 6 - Okay. 17 out of 98 reviews" "
Rating 4 - Poor. 5 out of 98 reviews" "
Rating 2 - Terrible. 4 out of 98 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Wayne

Liked: Cleanliness, staff & service
We enjoyed this boutique hotel in downtown Porto, there you will find many restaurants and bars and amenities, the hotel has a lot of charm. We stayed for 2 nights the weather was cold and rainy, the heater had a hard time keeping our room heated, the wifi was weak, I had to walk down one level to get signal, the last night there our sleep was interrupted by a barking dog in the area behind hotel
Stayed 2 nights in Mar 2024

8/10 Good

Angelica

Travelled with partner
Liked: Cleanliness, staff & service
Hotel needs a wee update - bathroom was a bit mouldy and cracked. BUT room was very clean, beds were comfy and staff were beyond kind and helpful. The garage is round the corner and very safe for hire cars - you won't need a car in Porto. Very near lovely cafes and restaurants and 10 mins from the tram and rides out to the coast. I'd highly recommend and would go again.
Stayed 1 night in May 2023

8/10 Good

Edward

Liked: Cleanliness, property conditions & facilities, room comfort
Good place to stay
Friendly helpful staff, quiet, good breakfast, 7 to 10 minute walk to metro. A little distance to parking garage and is not close to touist sites and restaurants, but we didn't find that a problem. Would definitely stay there again.
Stayed 4 nights in May 2023

10/10 Excellent

Maryam

Stayed 1 night in Mar 2023

6/10 Okay

david

Travelled with group
Disliked: Staff & service, room comfort
Gritty, old hotel in walkable neighborhood.
Located in a walkable but gritty neighborhood to downtown. Difficult and expensive parking for this hotel. Breakfast is charged at 10 euros pp, so eat out for less. Our first room had no working tv or heater, so we climbed 2 stories to a new, better room after much negotiation…rate this hotel a C.
Stayed 1 night in Nov 2022

6/10 Okay

Sarah

Liked: Cleanliness, room comfort
It took 30 mins to check in as the person working reception could not find our booking. The bed was comfortable enough, the room was clean. But the shower door was broken and leaked water all over the bathroom after we showered.
Stayed 1 night in Oct 2022

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Basic and dated
Very good location in the centre of town and a nice quiet street. The hotel is very basic though and quite dated, it could definitely do with a refresh.
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
The hotel is very basic but the service is outstanding. We were welcome with a cute note and cookies! And the staff was always very kind and professional to us. The breakfast was delicious. The hotel has many stairs and no elevator which in our case wasn't a problem at all but if you're travelling with elderly or disable people it might be a bit challenging.
Stayed 5 nights in Mar 2022
Response from Sónia Moreira on May 4, 2022
Hello, Thanks for this good comments abour your stay in our hotel, it was a pleasure to have you with us. We hope to see you soon. Best Regards

8/10 Good

Elisse

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Porto
Very clean helpful staff. Seems to be a quiet hotel but maybe due to Covid 19
Stayed 1 night in Oct 2020
Response from Sónia Moreira on Nov 14, 2020
Thank you for your evaluation and comments, it was a pleasure to welcome you to our hotel. Our property is always very calm due to its size and the target audience is essentially couples and families. We hope to see you very soon. Greetings,

10/10 Excellent

rogelia

Stayed 4 nights in Oct 2019
Response from Sónia Moreira on Mar 18, 2020
Thanks for your rate and comments about your stay in our hotel. It was a pleasure have you with us. Waiting for your next visit. Thanks for the preference. Best Regards

8/10 Good

Evgeniya

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good location and friendly staff
Good hotel almost at the city center of Porto. Staff was very friendly and helpful, the room was quite spacious and overall decent. The only downside is the noise level, too noisy if you need to have a good sleep.
Stayed 1 night in Aug 2019
Response from Moreira on Aug 28, 2019
Your comments are so important for us. Thanks a lot. It was a pleasure to have you with us. We are waiting for your next visit in our hotel. Best Regards

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2019
Response from Sónia Moreira on May 17, 2019
Good afternoon, thank you for the time you spent writing to us your good comments regarding your stay at Hotel Mira D'aire. Our hotel is located in the center of the city and residential area, in a building recovered from the XIX century and considered heritage of the city of Porto. Our staff is available 24 hours a day to satisfy every request of our guests creating memorable experiences. Breakfast is served daily, continental, with fresh products such as breads and croissants, homemade cakes, varied hot and cold drinks and seasonal fruits. The cleanliness and comfort of our customers are key to success, and therefore, are supervised daily by a person in charge of the department. We hope to be able to count on you in the near future and prove the levels of excellence that characterize us. Best regards, The direction of the Hotel Mira D'aire

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the services. The tv doesn't work. I intend to indicate this hotel to my friendes.
Stayed 1 night in Mar 2019
Response from Sónia Moreira on Apr 2, 2019
Good afternoon, thank you for the time you spent writing to us your comments regarding your stay at Hotel Mira D'aire. Our hotel is located in the center of the city and residential area, in a building recovered from the XIX century and considered heritage of the city of Porto. Our staff is available 24 hours a day to satisfy every request of our guests creating memorable experiences. Breakfast is served daily, continental, with fresh products such as breads and croissants, homemade cakes, varied hot and cold drinks and seasonal fruits. The cleanliness and comfort of our customers are key to success, and therefore, are supervised daily by a person in charge of the department. We hope to be able to count on you in the near future and prove the levels of excellence that characterize us. Best regards, The direction of the Hotel Mira D'aire

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noises (e.g., people talking) from outside the room can be heard quite clearly and there isn't much selection for breakfast. But apart from these, everything else was great.
Response from Sónia Moreira on Apr 24, 2019
Good afternoon, thank you for the time you spent writing to us your comments regarding your stay at Hotel Mira D'aire. Our hotel is located in the center of the city and residential area, in a building recovered from the XIX century and considered heritage of the city of Porto. Our staff is available 24 hours a day to satisfy every request of our guests creating memorable experiences. Breakfast is served daily, continental, with fresh products such as breads and croissants, homemade cakes, varied hot and cold drinks and seasonal fruits. The cleanliness and comfort of our customers are key to success, and therefore, are supervised daily by a person in charge of the department. We hope to be able to count on you in the near future and prove the levels of excellence that characterize us. Best regards, The direction of the Hotel Mira D'aire

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and good value for money!
Good experience, prople very nice. Carolina was very kind and was fantastic to us, always truing to help. Cleaniless was impecable and breakfast was nice! I would just suggest they make the wardrobes mote functional to help us keep our clothes when they are folded away. Overall it was good experience.
Response from Sónia Moreira on Apr 24, 2019
Good afternoon, thank you for the time you spent writing to us your comments regarding your stay at Hotel Mira D'aire. Our hotel is located in the center of the city and residential area, in a building recovered from the XIX century and considered heritage of the city of Porto. Our staff is available 24 hours a day to satisfy every request of our guests creating memorable experiences. Breakfast is served daily, continental, with fresh products such as breads and croissants, homemade cakes, varied hot and cold drinks and seasonal fruits. The cleanliness and comfort of our customers are key to success, and therefore, are supervised daily by a person in charge of the department. We hope to be able to count on you in the near future and prove the levels of excellence that characterize us. Best regards, The direction of the Hotel Mira D'aire

6/10 Okay

Ljupcho

Liked: Cleanliness
Disliked: Property conditions & facilities
Response from Sónia on Apr 24, 2019
Boa tarde, obrigado pelo tempo dispensado ao escrever-nos os seus comentários relativos à estadia no Hotel Mira D'aire. O nosso hotel localiza-se no centro da cidade e zona residencial, num edifício recuperado do século XIX e considerado património da cidade do Porto . O nosso staff está disponível 24 horas por dia para satisfazer todos os pedidos dos nossos hóspedes criando experiências memoráveis. O pequeno-almoço é servido diariamente, do tipo continental e conta sempre com produtos frescos, como pães e croissants, bolos caseiros, bebidas variadas quentes e frias e fruta da época. A limpeza e o conforto dos nossos clientes são pontos fulcrais para o sucesso, e que por isso, são supervisionados diariamente por uma responsável do departamento. Esperamos poder contar consigo num futuro próximo e comprovar os niveis de excelência que nos caracterizam . Cumprimentos, A direção do Hotel Mira D'aire

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy small hotel.
Everything about this small hotel was excellant except the beds, which were much too hard.
Response from Sónia Moreira on Apr 24, 2019
Good afternoon, thank you for the time you spent writing to us your comments regarding your stay at Hotel Mira D'aire. Our hotel is located in the center of the city and residential area, in a building recovered from the XIX century and considered heritage of the city of Porto. Our staff is available 24 hours a day to satisfy every request of our guests creating memorable experiences. Breakfast is served daily, continental, with fresh products such as breads and croissants, homemade cakes, varied hot and cold drinks and seasonal fruits. The cleanliness and comfort of our customers are key to success, and therefore, are supervised daily by a person in charge of the department. We hope to be able to count on you in the near future and prove the levels of excellence that characterize us. Best regards, The direction of the Hotel Mira D'aire

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uncomfortable
Not so pleasant
Response from Sónia on Apr 24, 2019
Good afternoon, thank you for the time you gave us when writing your comments regarding your stay at the Hotel Mira D'aire, however it is with total displeasure that we read them as they do not correspond to the truth. Our hotel is located in the center of the city and residential area 5 minutes from the Clérigos Tower and 15 to Ribeira, in a building recovered from the 19th century and considered a heritage of the city of Oporto and for that reason the impossibility of placing an elevator, we can not change the original structure of the building. Our staff is available 24 hours a day to satisfy every request of our guests creating memorable experiences, we try to help you whenever requested. Breakfast is served daily, continental, with fresh products such as breads and croissants, homemade cakes, varied hot and cold drinks and seasonal fruits. The cleanliness and comfort of our clients are key points for success, and that is why they are supervised daily by a person in charge of the department, but it was not done because the room was occupied and that the daily cleaning was not possible. All our rooms have been recently refurbished, as well as the beds to offer even more comfort. We hope to be able to count on you in the near future and to prove the levels of excellence that characterize us and differentiate us, and that for some reason unrelated to our team have not been able to enjoy them. Regards, The direction of the Hotel Mira D'aire

10/10 Excellent

j, Olham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accomodation at the Hotel Miradaire
We had a wonderful 5 night break in a family room at the Hotel Miradaire in Porto. It was between Trinidade and Lapa metro stations. The room was excellent,very clean and a lovely continental breakfast laid out. The owner and staff were extremely helpful. We would definitely stay here again.
Response from Sónia Moreira on Apr 24, 2019
Good afternoon, thank you for the time you spent writing to us your comments regarding your stay at Hotel Mira D'aire. Our hotel is located in the center of the city and residential area, in a building recovered from the XIX century and considered heritage of the city of Porto. Our staff is available 24 hours a day to satisfy every request of our guests creating memorable experiences. Breakfast is served daily, continental, with fresh products such as breads and croissants, homemade cakes, varied hot and cold drinks and seasonal fruits. The cleanliness and comfort of our customers are key to success, and therefore, are supervised daily by a person in charge of the department. We hope to be able to count on you in the near future and prove the levels of excellence that characterize us. Best regards, The direction of the Hotel Mira D'aire

10/10 Excellent

Burkhard, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel close to the city centre and close to Lapa metro station
Response from Sónia Moreira on Apr 24, 2019
Good afternoon, thank you for the time you spent writing to us your comments regarding your stay at Hotel Mira D'aire. Our hotel is located in the center of the city and residential area, in a building recovered from the XIX century and considered heritage of the city of Porto. Our staff is available 24 hours a day to satisfy every request of our guests creating memorable experiences. Breakfast is served daily, continental, with fresh products such as breads and croissants, homemade cakes, varied hot and cold drinks and seasonal fruits. The cleanliness and comfort of our customers are key to success, and therefore, are supervised daily by a person in charge of the department. We hope to be able to count on you in the near future and prove the levels of excellence that characterize us. Best regards, The direction of the Hotel Mira D'aire

8/10 Good

Marla, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, great location and rooms
Words cannot describe how friendly and helpful the staff here was. My boyfriend and I only planned to be in Porto for one night and unfortunately our luggage was delayed on our journey from Malaga. The staff spoke great English and were extremely helpful in calling the airport multiple times to check on our luggage and even helped us change our train tickets (which involved a lot of Portuguese on the phone and internet) to Lisbon the next day so we could wait for our luggage to arrive before we left. We would not hesitate to stay here again on our next trip to Porto.
Response from Sónia Moreira on Apr 24, 2019
Good afternoon, thank you for the time you spent writing to us your comments regarding your stay at Hotel Mira D'aire. Our hotel is located in the center of the city and residential area, in a building recovered from the XIX century and considered heritage of the city of Porto. Our staff is available 24 hours a day to satisfy every request of our guests creating memorable experiences. Breakfast is served daily, continental, with fresh products such as breads and croissants, homemade cakes, varied hot and cold drinks and seasonal fruits. The cleanliness and comfort of our customers are key to success, and therefore, are supervised daily by a person in charge of the department. We hope to be able to count on you in the near future and prove the levels of excellence that characterize us. Best regards, The direction of the Hotel Mira D'aire

8/10 Good

ERT, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely good value for money
The hotel is run by a lovely couple who are very helpful and friendly. Service was fantastic. I was impressed with the cleanness of my room and the hotel. Also, I should mention that the bed was very comfortable. However there were two minor drawbacks. 1) The rooms facing the road are a bit noisy night time. If you have trouble of falling asleep then book the rooms facing the rear garden. 2) I stayed at this hotel during winter time, my room was hot enough but the breakfast area was a bit chilly. Therefore, I couldn't enjoy my breakfasts as much as I like. To sum up, I really enjoy this hotel and I would recommend it.
Response from Sónia Moreira on Apr 24, 2019
Good afternoon, thank you for the time you spent writing to us your comments regarding your stay at Hotel Mira D'aire. Our hotel is located in the center of the city and residential area, in a building recovered from the XIX century and considered heritage of the city of Porto. Our staff is available 24 hours a day to satisfy every request of our guests creating memorable experiences. Breakfast is served daily, continental, with fresh products such as breads and croissants, homemade cakes, varied hot and cold drinks and seasonal fruits. The cleanliness and comfort of our customers are key to success, and therefore, are supervised daily by a person in charge of the department. We hope to be able to count on you in the near future and prove the levels of excellence that characterize us. Best regards, The direction of the Hotel Mira D'aire

8/10 Good

Chris D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location lovely staff
Excellent value for money within a ten minute walk from the city centre. The hotel staff were very friendly and welcoming and gave some very useful advice regarding things to see and do upon arrival. The room was spotless and comfortable enough.
Response from Sónia Moreira on Apr 24, 2019
Good afternoon, thank you for the time you spent writing to us your comments regarding your stay at Hotel Mira D'aire. Our hotel is located in the center of the city and residential area, in a building recovered from the XIX century and considered heritage of the city of Porto. Our staff is available 24 hours a day to satisfy every request of our guests creating memorable experiences. Breakfast is served daily, continental, with fresh products such as breads and croissants, homemade cakes, varied hot and cold drinks and seasonal fruits. The cleanliness and comfort of our customers are key to success, and therefore, are supervised daily by a person in charge of the department. We hope to be able to count on you in the near future and prove the levels of excellence that characterize us. Best regards, The direction of the Hotel Mira D'aire

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, welcoming hotel
Good quality, friendly hotel in a convenient location. We had a small but cosy room with a very clean bathroom - it was very quiet despite the hotel being located at a quite busy road. The manager was extremely helpful, she ordered a taxi for us and said goodbye when we were leaving at 5 am for the airport. Breakfasts were tasty but you could tell the ingredients were not of a premium quality. Also, the room and bathroom were a bit cold (we stayed there in November - a warm weekend, but still...). The only major disadvantage (for me) was that you had to ask for tea/coffee to be provided (I am an excessive tea drinker). We had an electric kettle and cups in the room and it wouldn't hurt to put a few bags of tea there too... But in general, I can definitely recommend.

10/10 Excellent

Ann and Mark, Adelaide, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hostess
Our hosts were outstanding, nothing was too much trouble and Madame in particular was ourstanding in the way she provided information and help. Some lovely restaurants at the end of the street and despite torrential rain on the first day we were in Porto we enjoyed the care and warmth that was provided by Mira D'Adaire.

8/10 Good

montigiani

Buona esperienza
Persone gentili
Stayed 1 night in Dec 2023

8/10 Good

Corinne

Stayed 4 nights in Dec 2023

8/10 Good

Maja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lille og hyggelig
Udmærket lille hotel til et par dage i Porto. Charmerende ældre stil. Personalet var imødekommende og hjælpsomme, fx med at skaffe parkering. Værelset var ok, men tv og aircondition fungerede ikke så godt. Det ligger i gå-afstand til centrum og gågade og der er masser af spisesteder i nærheden.
Stayed 3 nights in Jul 2023

10/10 Excellent

Bilbao

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy agradable y muy bien dispuesto a dar información turística de Luis
Stayed 3 nights in Jun 2023

6/10 Okay

mario

Travelled with group
NO comments
Stayed 2 nights in May 2023

10/10 Excellent

Pablo

Stayed 3 nights in Apr 2023

10/10 Excellent

Milagros

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Un servicio y atención de primer. Ubicación excelente.
Stayed 3 nights in Mar 2023

10/10 Excellent

Karina

Stayed 1 night in Dec 2022

8/10 Good

Assunta

Travelled with group
Liked: Cleanliness, staff & service
Hôtel 2 Etoiles qui pratique des tarifs 3 Etoiles
Stayed 2 nights in Sep 2022

6/10 Okay

LIONEL

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Une nuit c'est bien.
Rien a dire de spécial, à part le petit déjeuner assez décevant. Sinon, ne pas attendre plus.
Stayed 1 night in Aug 2022

8/10 Good

Rune

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Wi-Fi改良や記載サービス完備があれば尚良しですが、快適なお部屋でした。
一人旅ですがシングルルームが埋まっていて二人部屋に滞在しました。快適な部屋で、2日間の滞在でしたが毎日クリーニングしてくれるのが嬉しかったです。バスルームもとても清潔感があります。 部屋にお茶とポットを用意してくれていましたが、カップがなかったのでフロントでもらう必要があるのかもしれません。ランドリーサービスが記載してありましたが、フロントで聞くとないと言われて近所のコインランドリーを利用しました。Wi-Fiは公共エリアで利用できると書いてあったかと思いますが、部屋で利用するととても弱いので、ルーターやSIMがある方が快適に過ごせそうです。ミニ浴槽があって日本人には嬉しい気がしましたが、お湯がはれない仕様でした(排水の蓋なし)。
Stayed 2 nights in Jun 2022

10/10 Excellent

Clément

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in May 2022

10/10 Excellent

Cristina

Stayed 1 night in Apr 2022
Response from Sónia Moreira on May 4, 2022
Boa tarde Apreciada Sra. Cristina, Agradecemos o tempo dispensado e ficámos felizes por termos superado as suas expectativas. Esperamos poder recebê-la em breve! Cumprimentos

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommendable
Very good price-quality ratio. Nice breakfast. Only drawback was a neighbouring dog that barked occasionally day and night.
View from the hotel room
Stayed 3 nights in Mar 2022
Response from Sónia Moreira on Apr 8, 2022
Hello, Thanks for your good comments about your stay in Mira D'aire Hotel, it was a pleasure to have you with us. We hope to see you soon. Best Regards

10/10 Excellent

EMMANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2021
Response from Sónia Moreira on Jan 17, 2022
Obrigado pelo tempo dispensado a escrever-nos o seu comentário e pontuação, foi com satisfação que os recebemos. Esperamos poder contar consigo num futuro próximo! Com os melhores cumprimentos,

8/10 Good

Luís

Liked: Cleanliness, staff & service, property conditions & facilities
Agradável
Agradavel com ajuda do staff
Stayed 4 nights in Dec 2021
Response from Sónia Moreira on Jan 17, 2022
Obrigado pelo tempo dispensado a escrever-nos o seu comentário e pontuação, foi com satisfação que os recebemos. Esperamos poder contar consigo num futuro próximo! Com os melhores cumprimentos,

10/10 Excellent

elisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo rapporto qualità -prezzo, pulito, buona posizione, ricca colazione. Personale disponibile e gentile
Stayed 3 nights in Nov 2021
Response from Sónia Moreira on Nov 25, 2021
Buon pomeriggio, apprezzata Signora Elisa Grazie per aver dedicato del tempo per scriverci i tuoi commenti e il punteggio relativo al tuo soggiorno nel nostro hotel, siamo stati lieti di riceverli e siamo felici di sapere che abbiamo superato le tue aspettative. Il nostro hotel è situato nel centro della città di Porto, in un edificio restaurato del XIX secolo, considerato patrimonio storico. Il nostro personale è disponibile 24 ore su 24 per soddisfare tutte le richieste e superare le aspettative dei nostri ospiti. La pulizia è rigorosamente eseguita e supervisionata da un responsabile del reparto che garantisce i parametri di eccellenza che proponiamo. La manutenzione delle nostre attrezzature viene sempre verificata prima di entrare in camera, nonostante ciò, siamo sempre disponibili a risolvere i problemi durante tutto il soggiorno, le camere sono state recentemente rinnovate al fine di offrire un maggiore comfort ai nostri ospiti! Speriamo di poter contare su di voi nel prossimo futuro. Grazie per la tua preferenza. Cordiali saluti, Buon pomeriggio, apprezzato Sig. Grazie per aver dedicato del tempo per scriverci i tuoi commenti e il punteggio relativo al tuo soggiorno nel nostro hotel, siamo stati lieti di riceverli e siamo felici di sapere che abbiamo superato le tue aspettative. Il nostro hotel è situato nel centro della città di Porto, in un edificio restaurato del XIX secolo, considerato patrimonio storico. Il nostro personale è disponibile 24 ore su 24 per soddisfare tutte le richieste e superare le aspettative dei nostri ospiti. La pulizia è rigorosamente eseguita e supervisionata da un responsabile del reparto che garantisce i parametri di eccellenza che proponiamo. La manutenzione delle nostre attrezzature viene sempre verificata prima di entrare in camera, nonostante ciò, siamo sempre disponibili a risolvere i problemi durante tutto il soggiorno, le camere sono state recentemente rinnovate al fine di offrire un maggiore comfort ai nostri ospiti! Speriamo di poter contare su di voi nel prossimo futuro. Grazie per la tua preferenza. Cordiali saluti, Sónia Moreira Direttore Generale Hotel Mira D'aire

4/10 Poor

Kévin

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Chambre , dans son jus , qui aurait bien besoin d'un coup de neuf. Salle de bain vraiment médiocre et isolation de la chambre vraiment catastrophique on entend tout ce qui se passe , même le voisin qui ronfle .... vraiment tres déçu de cet hôtel
Stayed 1 night in Oct 2021
Response from Sónia Moreira on Nov 25, 2021
Bonjour, cher Kevin Merci d'avoir pris le temps de nous écrire vos commentaires et votre note concernant votre séjour dans notre hôtel, nous avons été ravis de les recevoir, cependant, c'est avec mécontentement que nous les lisons car ils ne sont pas vrais et la note attribuée ne correspond pas au services que nous offrons. Notre hôtel est situé au centre de la ville de Porto, dans un bâtiment restauré du 19ème siècle, considéré comme patrimoine historique. Notre personnel est disponible 24 heures sur 24 pour satisfaire toutes les demandes et dépasser les attentes de nos clients. Le nettoyage est strictement effectué et supervisé par un responsable du service qui garantit les paramètres d'excellence que nous nous fixons. L'entretien de nos équipements est toujours vérifié avant d'entrer dans la chambre, néanmoins, nous sommes toujours disponibles pour résoudre les problèmes tout au long de votre séjour, les chambres ont été récemment rénovées afin d'offrir un plus grand confort à nos hôtes ! Nous espérons pouvoir compter sur vous dans un avenir proche et prouver les niveaux d'excellence qui nous caractérisent et nous différencient. Bien cordialement, Sonia Moreira Directeur Général Hôtel Mira D'aire

6/10 Okay

Merja

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Siisti mutta vanha
Siisti, mutta vanha ja lokakuussa kylmä, ilmalämpöpumppu oli muttaei toiminut. Ei liikuntarajoiteisille.
Stayed 4 nights in Oct 2021
Response from Sónia Moreira on Nov 25, 2021
buon pomeriggio apprezzata Signora Merja Grazie per aver dedicato del tempo a scriverci i tuoi commenti e il punteggio relativo al tuo soggiorno presso il nostro hotel, siamo stati lieti di riceverli, tuttavia è con dispiacere che li leggiamo in quanto non sono veri e il punteggio assegnato non corrisponde al servizi che forniamo. Il nostro hotel è situato nel centro della città di Porto, in un edificio restaurato del XIX secolo, considerato patrimonio storico. Il nostro personale è disponibile 24 ore su 24 per soddisfare tutte le richieste e superare le aspettative dei nostri ospiti. La pulizia è rigorosamente effettuata e supervisionata da un responsabile del reparto che garantisce i parametri di eccellenza che ci siamo prefissati. La manutenzione delle nostre attrezzature viene sempre verificata prima di entrare in camera, nonostante ciò, siamo sempre disponibili a risolvere i problemi durante tutto il soggiorno, le camere sono state recentemente rinnovate al fine di offrire un maggiore comfort ai nostri ospiti! Ci auguriamo di poter contare su di voi in un prossimo futuro e di dimostrare i livelli di eccellenza che ci caratterizzano e ci differenziano. Cordiali saluti, Sónia Moreira Direttore Generale Hotel Mira D'aire

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fomos muito bem recebidos pela recepcionista, que nos ajudou e auxilio nossa estadia em Porto. Voltaremos com certeza.
Stayed 2 nights in Mar 2020
Response from Sónia Moreira on Mar 30, 2020
Muito obrigado pela preferência, foi com satisfação que os recebemos. Cumprimentos

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Sónia Moreira on Mar 18, 2020
Thanks for your amazing rate. It was a pleasure to have you with us. Best Regards

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019
Response from Sónia Moreira on Jan 9, 2020
Obrigado pelo tempo dispensado ao atribuir-nos a pontuação sobre a sua estadia no Hotel Mira D'aire, foi com satisfação que o recebemos. Esperemos poder contar consigo num futuro próximo e superar as suas expectativas. Obrigado pela preferência.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Sónia Moreira on Jan 2, 2020
Thanks for your rate and comments about your stay in our hotel. It was a pleasure have you with us. Waiting for your next visit. Thanks for the preference. Best Regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradável
Hotel agradável antigo mas confortável, funcionários atenciosos e gentis , café da manhã gostoso, me senti em casa, não tem elevador. Bem localizado. Eu recomendo.
Stayed 3 nights in Nov 2019
Response from Sónia Moreira on Nov 19, 2019
Obrigada pelos seus agradáveis comentários relativos ao nosso hotel, foi com satisfação que os recebemos. Esperamos poder contar consigo num futuro próximo. Obrigada pela preferência. Com os melhores cumprimentos,