Bar (on property)

Reviews of Pão de Açúcar – Vintage Bumper Car Hotel

3 out of 5

Reviews

7.6

Good

Rating 10 - Excellent. 105 out of 505 reviews" "
Rating 8 - Good. 252 out of 505 reviews" "
Rating 6 - Okay. 100 out of 505 reviews" "
Rating 4 - Poor. 34 out of 505 reviews" "
Rating 2 - Terrible. 14 out of 505 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jordan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Service was great! But walls are thin and doors are loud. We heard people around us. Bed and pillows were poor. It’s in a great area! Ease of walking was great. Just a little loud and beds were not great.
Stayed 3 nights in Jan 2024

10/10 Excellent

Enrico Emanuele

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty and clean, centrally located, helpful staff.
Stayed 1 night in Jul 2023

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was BY FAR the coolest hotel I’ve ever stayed in. The staff was EXCELLENT. The location is a block from the main tourist area. The amenities were OUTSTANDING. And the rooftop bar was the best way to end a long day of being a tourist. I would highly recommend this hotel and, hopefully, would book a room there again. Gosh, what a great place!
Stayed 1 night in Oct 2022

10/10 Excellent

Gregory, Bassett

Stayed 3 nights in Sep 2022

4/10 Poor

Huseyin

Disliked: Staff & service, property conditions & facilities, room comfort
Poor
very old and not refurbished. Ventilation of bathroom is insufficient. Room is to small. What we paid and what we get do not justify
Stayed 3 nights in Dec 2021

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Single was not in the hallway, but in the stairwell and did not get very good wifi. I had to bring my laptop up next to the door to get an ok signal, but it still kept disconnecting. While it was amusingly decorated hotel overall, it feels like a dated, budget-level hotel.
Stayed 2 nights in Nov 2021

8/10 Good

Amir

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Mahesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe, comfortable stay in central Porto!
The good: super centrally located, friendly receptionist, clean family room with comfy beds, great shower, and reliable WiFi. The (not so) bad: Average (free but limited) breakfast menu, paid parking (not a surprise but 15e/day is a little on the higher side), no on-site restaurant (but plenty around the hotel), and a closed terrace bar. The ugly? Nada..... All in all, a safe, friendly stay without luxuries in a central location.
Stayed 1 night in Jun 2021

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in centre of Porto.
Great location. Had terrace room with views over rooftops and city hall. Nice touch with vintage items. Good breakfast. Special thank you to the girls on reception. Very helpful, knowledgeable and very pleasant. Sorted small problem we had immediately. Thank you.
Stayed 4 nights in Feb 2020

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Well worth a visit. Will use again. Friendly helpful staff good choice at breakfast. Wacky interior decoration building really interesting inside.
Stayed 2 nights in Feb 2020

6/10 Okay

TORBEN

Liked: Staff & service
Disliked: Cleanliness
Stayed for 3 nights - no cleaning og the Rom at al
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quirky hotel, good central location, near metro
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness
Horrible room furniture like something off the antiques roadshow bed like sleeping on the floor building work going on felt like the ceiling was coming in quite honestly worst place I’ve ever stayed
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel with character, conveniently located. But don't expect too much about the breakfast, and WIFI is a bit unstable.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

Louise, Victoria, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an interesting hotel with all these memorabilias as decor. The staff was helpful and pleasant. The breakfast was fine as European mostly eat pastries, cold cuts and cheese. The location was perfect. You can walk to all the major sites.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Quirky hotel
A hotel is in a great location. The staff were extremely helpful. The bedroom was in need of an update and the continental breakfast was adequate. Overall very good value for money. There was a lot of building work going on but as we were out most of the day, it didn’t really affect us. We found all the memorabilia quite fascinating.
Stayed 3 nights in Oct 2018

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Bumper experience!
Hotel is in a good location. The walk down to the riverside is a little hilly. Service and checking really good. We arrived early and they looked after our bags and when we came back to check in the bags were already in our room. The theme of the hotel is interesting and a little unusual. The rooms are a little tired. Breakfast was good although space can become a problem if it rains and you cant use the outside terrace. Some construction work going on next door.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is really fine. Don't expect anything too fancy. The breakfast is nothing slecial but absolutely fine. Porto is really nice,always has been.
Stayed 1 night in Jun 2018
Response from Filipa Peixoto - Res. Department on Jul 4, 2018
Dear Mrs/ Mr., Thank you very much for your comment and the considerations concerning our Hotel. We hope we have the pleasure to receive you again. Best Regards.

6/10 Okay

Geoff

Liked: Cleanliness, staff & service
Disliked: Room comfort
Wifi was terrible. Soundproofing is very bad. The decor is cool. Location is amazing. Staff are nice.
Stayed 1 night in Jun 2018

6/10 Okay

Pablo

Liked: Staff & service, property conditions & facilities
Just ok
(-) The AC didn’t work, the room was noisy, the courtains didn’t completely cover the window. (+) very friendly staff, great location, bathroom looks newly renovated
Stayed 2 nights in Jun 2018

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near of everything
Fabuous and the staff amazing and the check in very friendly Great breakfast Grest localization
Stayed 3 nights in May 2018

8/10 Good

Oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

The hotel is conveniently located in the center, close to the metro station and the shopping district. The staff were friendly. The room i had was way smaller than expected. The walls are not soundproof, guess it’s understandble since it is not a modern hotel. I managed to make my stay a pleasant one nonetheless.
Stayed 3 nights in Apr 2018

4/10 Poor

Mary Jane

Disliked: Cleanliness, property conditions & facilities, room comfort
Not amazing!
It was not amazing! Even though the price was reasonable, I would not recommend the hotel. There is a building under construction next door and noise until 6 pm. Breakfast was minimal, room was so small that I could hardly navigate between wall and bed. Spend a little more and I think you would be happier.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Intersting
Very central to everywhere. Hotel very interesting & lots of character & memorabelia. Bed enormous Breakfast ok but room very small.
Stayed 2 nights in Mar 2018
Response from Reservation Dep. on Apr 10, 2018
Dear Mr/Mrs. Thank you very much for your comment and the considerations concerning our Hotel. We hope we have the pleasure to receive you again. Best Regards, - Reservations Dep.

8/10 Good

Deborah G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2018

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Could have been a great trip
We had a sm room but more then adequate as the room was clean and the black mold in the shower was taken care of promptly which we greatly appreciated. Breakfast was great, the staff we dealt with were friendly and helpful. Location was excellent. Our stay would have been rated higher but we were disappointed in how our friends were treated after jewellery was stolen from their room. Since the keys go to the desk every time we leave and we know the doors were locked leaving and returning we feel the hotel should have accepted some responsibility. When we left we were shown a small sign that said the hotel was not responsibil for anything left in the room and that there was a safe in the office. No information in our room or when we arrived. The room was not broken into so who was in the room Our friends know they should have taken these things with them but only the staff and cleaners had access . No one even said sorry, or offered any apology. We were there 4 nights
Stayed 4 nights in Feb 2018

4/10 Poor

Mary Jane

Disliked: Cleanliness, property conditions & facilities, room comfort
Porto
Lots of noise during the day from new building next door. When staying for four nights, I think the hotel should make it a point to give us a good room. I measured the space between the bed and the wall and it was 30 cm! I can’t remember the last time we were given a hotel room with only a double bed! Partly my fault, I should have insisted on a larger room. Linens were marginal, pillows were terrible and drapes need replacing. No complaints about the bathroom! Location of hotel is great.
Stayed 4 nights in Feb 2018

8/10 Good

Tony, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pan de Acucar Hotel, Oporto
Pleasant, centrally situated hotel. Basic but comfortable. Friendly helpful staff. Quirky old car and 50s/60s theme. Would recommend.
Stayed 6 nights in Feb 2018

2/10 Terrible

Cynthia

Disliked: Staff & service, property conditions & facilities, room comfort
Arrived at 13:10 and couldn’t check in until 14:00 even though room was clean and ready. Bed was hard as a rock. Will not stay there again.
Stayed 2 nights in Jan 2018

8/10 Good

Scootergirl35, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vintage / retro hotel full of surprises
A great hotel with Art Deco style and a collection of memorabilia. Room was v clean, good size and staff were v friendly. Buffet breakfast was good, but no hot food. Good location just a short walk down hill to the river. Only issue was the bed was sqweaky we you moved, but still comfortable. Would stay again
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a cozy hotel within walking distance to many places to sightsee.
Stayed 2 nights in Dec 2017

8/10 Good

Rodger, Kent, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had booked a suite , but was allocated a room. I complained immediately and we were changed to a suite. The breakfast room was crowded and the selection was limited, no hot food. the reception staff were helpful and enjoyed a laugh and a joke. They were well informed, and able to recommend and direct us to restaurants and places of interest. Overall a good place to stay.
Stayed 3 nights in Dec 2017

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Porto
Great staff. Wonderful accommodations...couldn't have been better. Met all expectations
Stayed 5 nights in Nov 2017

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice, reasonably priced place to stay
From the outside and in the reception area, it looks a little gritty and worn, but the rooms themselves were very nice. The bathroom was spacious and modern and the main room very comfortable. The staff were great. They were friendly and helpful -- especially in helping me retrieve my lost cell phone. We were very comfortable there and would gladly stay again if we return to Porto.
Stayed 3 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Very helpful staff tried hard to help us
Room was depressing, very high small Windows in a narrow corner made us feel in jail. Had little natural light. Got changed next day for next door room with bug window. Unfortunately bed was not so comfortable. Breakfast reasonable. Decir retro in hotel was fascinating. Loved it. Staff spoke perfect English and very helpful.
Stayed 3 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Good location in town, rooms were a little dated but bathroom was very nice and modern. Got a little noisy in the morning.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Modest clean hotel in a great location
Hotel was very clean, the staff very cordial and professional, excellent location, breakfast was good enough.
Stayed 1 night in Aug 2017

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding staff and facility location in Porto.
The hotel is close to public trains and access to the Duoro River. Many fine nearby choices for dinner. Interesting small retail in local area. Watch for all the lovely churches within a five minute walk of the hotel.
Stayed 2 nights in Jun 2017

8/10 Good

Ruben

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

2/10 Terrible

cat, california

Liked: Cleanliness
Disliked: Room comfort
Outrageously Noisy
I asked for a quiet room as my only request. I was put next to elevator- accross from stairs with no carpet. I could here people coming in until 2 AM. Walls are thin. I could hear snoring in next room. At 3 AM homeless person camping across street right outside my window started screaming and yelling for 2 hours! I was planning on staying several days. I checked out as early as I could after being awake all night.
Stayed 1 night in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice atmosphere, friendly, helpful and professional staff. Breakfast was a bit poor. Bathroom solution in the room should be re- considered. Optimal place for a few days stay. Price/ value relation was ok.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in Porto
Great hotel. Clean and big room. Really good breakfast!!

8/10 Good

Happy Vacayer, Japan

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
OK but Small Rm w. Kind Staffs
Satisfactory. Like friendly atmosphere and hotel staffs kindly welcome. Good feature on Room. Room is a little small but it is ok for one person accomodation. Nice Breakfast with many bread choices, but no eggs. Coffees and Orange juice are there. It's a bit far away from Sao Bento station with a big suitcase... At night it's noisy with young crowds running around or drinking on st. I think the neighborhood is safe. If you could use Metro to get around the city, station is quite near so it is convienient. You may like Porto city if you like to learn portugese history. Local foods are good and tasty. Portugese people are mostly nice and kind. Be aware of slippery slopes covered with smooth surface stone. (Slipped once w.sneakers.)

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Brilliant stay, excellent breakfast. Great location for trains, trams and buses or walking out into the old town and port. We loved the displays of memorabilia from the recent past.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good Location
Good central location. Easy to access everything Porto has to offer.