“Convienent Hotel”

Although close to the highway we had an inside room with no road noise. Resturarnts and shopping (including a Target) were within walking distance. An in room refridgerator was nice for food and drinks in the room . And the discount ticket for the hotel resturant was nice.

“Great Location, not best service.”

Customer service not consistent. First person at check-in not their best.

“Ok enough.”

New furnishings but not attention to detail. Corner protectors not secured, lightswitches dirty.

“Nothing special.”

Room was modern and comfortable, but small. Had a lovely view of the freeway, which delighted my truck-loving toddler, but kept us all awake half the night. HORRIBLE wifi connection, I had to go sit in the hall to use my computer. They do provide a computer room near the lobby, however. Traipsing through the lobby and main entry in our bathing suits to go to the pool was a little awkward. Also, there were no clean towels at the pool, either in the early afternoon or evening. Traipsing back through the lobby in our soaked suits was even more awkward. It was a decent hotel, but I doubt I'll return.

“Just OK”

Leak in the bath area, not taken care of. Repeated requests for water glasses, not fulfilled. Served food, was cold from the restuarant

“so so”

The room was modernly decorated. included a fridge, comfortable beds, however, you could tell that at one time smoking was permitted. We were there just to sleep so didn't get to explore the pool or the restaurant. With the numerous choices in the area probably would stay somewhere else in the future.

“OK”

Was ok, nothing special. Good location.

“Not impressed”

Felt like a 2 star hotel.

“I won't stay there again”

I had a terrible stay at this hotel. The hot water did not work, so I could not take a shower. They were extremely vague about the problem and its resolution. Fortunately this only lasted one night as the hot water worked the second morning. Also the air conditioner did not work properly, so the room was too hot, making sleeping difficult. Upon my request to fix it, they apparently did so the second day of my stay, but then in the middle of the second night the air conditioner proceeded to make a loud screeching noise which awakened me, and was so loud I had to turn it off, again making the room too warm again. At the end of the second day, upon my return to the hotel for my third night's stay, the keys to my room did not work, so I needed to return to the desk to have this taken care of. Obviously only a minor inconvenience, but it was consistent with my total experience at the hotel. Upon check out nothing was said to me about any of these issues, nor was any kind of apology offered for the hot water problem (which was not confined to my room, but was hotel-wide). It would have been nice to know someone cared, or that they might offer me some kind of credit on the bill to offset the inconvenience(s). It appears they did not care. I will not stay here again.