David,Thank you for choosing to stay with us and for taking the time to write your review. We are thrilled that our spacious rooms and comfortable beds added to the enjoyment of your family's visit. In addition, it is wonderful to hear that our team provided you with the high standards of service we are known for. We hope you had the chance to explore all that our area has to offer, including the Travel Portland Visitor Information Center that just opened on our block. We are grateful for your kind words and hope to welcome you back to Mark Spencer Hotel for another five-star experience!Guest Relations Manager

Lois, We're thrilled you found your room delightful and enjoyed a restful night's sleep. Your comfort is our priority. Nestled in our vibrant neighborhood, we're also just moments away from Portland's renowned attractions, including the bustling Pearl District and dynamic Theatre District, and we hope you had the chance to explore all the area has to offer. Thank you for choosing us for your stay, and we look forward to welcoming you back for another unforgettable experience.Guest Relations Manager

Taizo,While we thank you for being our guest and sharing your feedback, we hope you'll accept our sincerest apologies for the housekeeping issues you encountered during your stay. We want to assure you that we do engage in deep cleaning processes, and we appreciate you informing us of a need to address our housekeeping policies and procedures. Thank you for your comments. We hope to see you again and impress you with our improvements.Guest Relations Manager

Erika,Thank you for choosing Mark Spencer Hotel and for sharing your lovely five-star review. We are delighted you enjoyed our clean accommodations and perfect location. We hope you also had the opportunity to check out the Travel Portland Visitor Information Center and Powell's Book Store, which are both located near our hotel. Should your travels bring you back to the area, we look forward to welcoming you back.Guest Relations Manager

Thank you for staying with us and we look forward to seeing you again.Hotel Manager

Thank You for your feedback.Hotel Management

Thank You!Hotel Manager

Kenneth,It's always a pleasure hearing from our guests. We're glad our location was convenient for your trip, and we hope you took advantage of the Pearl District just steps away. However, we apologize for any issues with the hot water, and we'll keep your comments in mind as we continue making improvements for our great guests. Should you be in the area again, we hope you'll come back to see us.Guest Relations Manager

Thank You!Hotel Manager

Shaznin,Thank you so much for the high rating! We're so happy to know that our clean accommodations, as well as our friendly team members, were the highlights of your stay, and we trust you had a good time with us overall. We hope you got the chance to check out some of the local attractions during your visit like Powell's Book Store. It's unfortunate to hear about any issues with our heater during your visit, and our maintenance team will be sure to look into your comments further. Please consider coming back to join us again soon. Guest Relations Manager

Jose,We appreciate every bit of feedback, as it helps us make our service all the better. In this regard, please feel free to reach out to us with any specific aspects you encountered while with us that were not up to par. Thank you for your review, and we hope to see you again soon for a truly exceptional experience.Guest Relations Manager

Kathleen,It was a pleasure to host you at Mark Spencer Hotel. We're glad you enjoyed our espresso bar, Spencer Cafe, where you can find beverages and baked goods. Constructive feedback is always appreciated, and we'll certainly discuss your thoughts. Please know we're always happy to provide fresh linens and amenities upon request. Our team hopes you'll join us again soon. Guest Relations Manager

Melissa,Thank you for taking the time to give us your feedback on your stay at Mark Spencer Hotel. It made us so happy to hear that you enjoyed how close we are to local Portland attractions! Next time, we recommend trying the Craft Beer Crawl or a local Wine tasting, depending on your preference. We are excited to give you another perfect stay! Guest Relations Manager

Dear Leslie,It was a pleasure having you stay with us during your recent visit. Thank you for taking the time to share your feedback. We're happy to hear that you love our location. The new Travel Portland Visitor Center opened recently next to our hotel! Should your travels bring you back to the area, we hope that you will choose The Mark Spencer for your stay again. Guest Relations Manager

Thank you for your feedback and we appreciate your continued support of the Mark Spencer Hotel.Sincerely,Hotel Manager

Kelly,Thank you so much for your five-star rating, it's a delight to hear you enjoyed our property and found our contemporary touches to be enjoyable. While you were in town, we hope you had the chance to visit famous spots such as Powell's Book Store and the Pearl District. We look forward to earning another five-star rating should your travels point you back in our direction, so come and see Mark Spencer Hotel again!Guest Relations Manager

Jamie,Thank you for choosing Mark Spencer Hotel! We're glad you enjoyed your visit, and we hope you have the chance to stop into Powell's Bookstore the next time you're in the area. Please come see us again soon.Guest Relations Manager

Thank you for your continued support of The Mark Spencer Hotel. We appreciate your business and look forward to your next visit.Sincerely,Hotel ManagerMark Spencer Hotel

Thank you for your feedback and we appreciate your continued support of the Mark Spencer Hotel.We look forward to your next visit.Sincerely,Hotel Manager

Dear Keith,It is an honor to have earned a perfect rating for your time with us. We are glad that you appreciated our location, accommodations, and team members. However, we are disheartened that we could not exceed your expectations. Please know that what you experienced is not typical and the construction will be finished soon. Your feedback will be shared with our team so that we can further improve the guest experience. Please consider us in the future for a much better experience. Guest Relations Manager

Samuel,Your perfect rating and kind words keep us going strong. Thank you so much for sharing your positive experience and spotlighting our comfortable accommodations and central location. It was our pleasure to ensure you had a relaxing stay, and we look forward to welcoming you back to Mark Spencer Hotel soon.Guest Relations Manager

Mary,Thank you for the wonderful review and your kind comments on our comfortable accommodations. Our location in Portland is what draws guests to our hotel, especially with having Powell's Book Store nearby, as well as Travel Portland Visitor Information Center and the Pearl District just steps away. Thank you again, and we hope to have another opportunity to host you in the future. Guest Relations Manager

Thank you for staying with us and we look forward to seeing you again.Hotel Manager

Thank you for staying with us and we look forward to your next visit. The construction across the street will be completed very soon. Hotel General Manager

Thank you for staying with us and we look forward to your next visit. Be sure to check out the new shops and restaurants at the recently opened Ritz Carlton nearby. Hotel General Manager

Thank you for staying with us and we look forward to your next visit. Hotel General Manager

Thank you for staying with us and we look forward to your next visit.Hotel General Manager

Thank you for staying with us and we look forward to your next visit. Be sure to check out the new shops and restaurants at the recently opened Ritz Carlton nearby. Hotel General Manager

Amanda,Thank you for acknowledging our team's exceptional service and the quality of our shower. We also appreciate your feedback regarding aspects such as parking and the noise you encountered during your stay. We have taken note of these concerns and will work to ensure we offer the highest level of guest experience. Your insights are valued, and we eagerly look forward to welcoming you back for a more seamless stay.Guest Relations Manager

Michael,It's wonderful to know that our comfortable beds left a positive impression on you and that you had a great time with us overall. We hope you got the chance to check out the local area during your visit, as our neighborhood has plenty of attractions and shops for every guest, like Powell's Book Store. Thank you so much for the perfect rating and we hope to see you again soon. Guest Relations Manager

James,We're glad you loved the room and found our team great. However, it's concerning to hear about the incident next door, and we take such matters seriously for the safety and comfort of our guests. We'll ensure our team is alert to promptly address and prevent such situations. Your safety is a priority, and we hope to welcome you back for a peaceful and enjoyable stay.Guest Relations Manager

Thank you for staying with us. During your next stay, please check out the new Restaurants. at the new Ritz Carlton a block away and the shake shack around the corner. We look forward to your next visit. General Manager

Thank you for staying with us. During your next stay, please check out the Travel Portland Visitor Center on our block and Powells Books a block away. We look forward to your next visit. Sincerely, General Manager

Thank you for bringing this to our attention. We will fix this leak right away. Sincerely, General Manager Mark Spencer Hotel

Thank you for your continued support of The Mark Spencer Hotel. We appreciate your business and look forward to your next visit.Sincerely,Hotel ManagerMark Spencer Hotel

Todd,Thank you for choosing Mark Spencer Hotel! We're glad you enjoyed your visit, and we hope you'll have the chance to drop into Powell's Book Store the next time you're in the area.Guest Relations Manager

Bria,It's good to hear you enjoyed our central location close to Portland's Theatre District and Powell's Book Store. We also thank you for highlighting our comfortable beds, dedication to cleanliness, and nice property overall. Your concerns on how we could've improved your time with us regarding our service are gratefully received, and we hope to welcome you back down the line for a better, more seamless visit. Please return soon and allow us to display our authentic, caring spirit of hospitality.Guest Relations Manager

Lorrie,Thank you for sharing your short, but kind review. We are delighted you enjoyed your stay at Mark Spencer Hotel and look forward to welcoming you back again.Guest Relations Manager

Thank you for your kind comments and I have already discussed the issue in the bathroom with our Executive Housekeeper for follow up with the room attendant. We look forward to your next stay at The Mark Spencer.Thanks again,General Manager

Thank you for choosing The Mark Spencer and we're glad you enjoyed your stay. I have already sent a note of appreciation to Brent. We look forward to your next visit. Thanks Again!General Manager

Thank you for choosing The Mark Spencer and we're glad you enjoyed your stay at our Historic Hotel. Thanks Again!General Manager

Gregory,Thank you for your perfect rating and kind words. We are delighted you enjoyed our central location, comfortable rooms, great value, and lovely property overall. Welcoming you back would be a pleasure, so please return to Mark Spencer Hotel soon.Guest Relations Manager

Rabecca,Your perfect rating and kind words keep us going strong. Thank you for spotlighting what you loved about your stay at Mark Spencer Hotel, especially our peaceful location, friendly staff, and all the comfort and amenities we provide our valued guests. We appreciate your feedback as we constantly aim to make the appropriate changes and enhance our guest experience, and we look forward to welcoming you back soon. Until then, we wish you well.Guest Relations Manager

Thank you for choosing The Mark Spencer and we're glad you enjoyed your stay. Thanks Again!General Manager