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Reviews of Best Western Plus Parkway Inn

2.5 out of 5
Best Western Plus Parkway Inn
8815 Sw Sun Pl, Wilsonville, OR

Reviews

8.4

Very good

Rating 10 - Excellent. 504 out of 1000 reviews" "
Rating 8 - Good. 310 out of 1000 reviews" "
Rating 6 - Okay. 92 out of 1000 reviews" "
Rating 4 - Poor. 56 out of 1000 reviews" "
Rating 2 - Terrible. 38 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Pool is outside not very useable in the Pacific Northwest.
Stayed 2 nights in Apr 2024
Response from Front Desk Supervisor on Apr 11, 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly.

10/10 Excellent

Omkar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to I-5, but surprisingly very quiet. Clean room, comfortable bed.
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on Apr 6, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Weidong

Travelled with family and small children
It is good
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on Apr 3, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Damion

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, safe, Clean all the amenities they had to offer the breakfasts was amazing.
Stayed 4 nights in Mar 2024
Response from Front Desk Supervisor on Apr 3, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean beds, bath etc.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 2, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn

4/10 Poor

Paula

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
We have stayed here for years. This staff by far is the tidiest and most unfriendly that they have ever had
Stayed 2 nights in Mar 2024
Response from Front Desk Supervisor on Mar 30, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to my work place. Great location and just off of I5.
Stayed 6 nights in Mar 2024
Response from Front Desk Supervisor on Mar 29, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a last minute night!
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on Apr 13, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Front Desk Supervisor on Mar 27, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Cheryl

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to family
Stayed 1 night in Mar 2024
Response from Front Desk Manager on Mar 17, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Veronica, Ontario

Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on Apr 6, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Patti

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose was so friendly and helpful!
Stayed 2 nights in Mar 2024
Response from Front Desk Supervisor on Mar 17, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's location was great and the quality was great
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on Mar 20, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Al

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 11, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn

6/10 Okay

Laronna

Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on Mar 17, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

2/10 Terrible

Maria

Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on Mar 29, 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly.

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Customer service was lacking. Was rude to my parents during check in and during stay. The tone, attitude, everything
Stayed 1 night in Mar 2024
Response from General Manager on Mar 11, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Our front desk team has been spoken to about the issue you brought to our attention. We hope you will come back and see us again soon.Best Western Plus Parkway Inn

6/10 Okay

Danniell

The heater in my room made a horrible noise. Every time it turned on. It was like a really loud, crackling noise and it kept me up all night.
Stayed 3 nights in Feb 2024
Response from General Manager on Mar 11, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Our maintenance team will be fixing the heater in the room you stayed in. We hope you will come back and see us again soon.Best Western Plus Parkway Inn

4/10 Poor

Kristin

Liked: Cleanliness
Disliked: Staff & service
The fridge rattled all night. The front desk staff was extremely rude and unhelpful. Even a small request felt like a bother to them. I usually stay somewhere else, but decided to try here for the cost. You get what you pay for, and I won’t be back.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 26, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on Feb 26, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn

2/10 Terrible

Antoinette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not clean! Ice cream cartons in refrigerator all melted and gross! The table tops and the head of the bed had grease marks. The shower has mold and mildew, clearly it isn’t getting cleaned like it should.
Stayed 2 nights in Feb 2024
Response from Front Desk Manager on Feb 25, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.

6/10 Okay

Brandie

Business traveller
Liked: Staff & service
The beds were very uncomfortable to the point where i couldnt sleep.
Response from Front Desk Manager on Feb 24, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.

10/10 Excellent

WAYNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Front Desk Manager on Feb 25, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

James

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like that they are dog friendly, but they charge a little more than other places for dogs. The dog walk area was quite adequate and close to our room.
Stayed 1 night in Feb 2024
Response from Front Desk Manager on Feb 24, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service
Fadr friendly and efficient check in
Stayed 1 night in Feb 2024
Response from Front Desk Manager on Feb 24, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Baby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great stay! The complimentary breakfast is AMAZING!
Stayed 1 night in Jan 2024
Response from Front Desk Manager on Feb 11, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's no complaints about anything is a very comfortable bed clean room plenty of towels and washcloths and everything was just great breakfast could have been a bit more variety and it would have been nice if the eggs and omelets were made from real eggs instead of instant powder eggs otherwise it was great
Stayed 1 night in Feb 2024
Response from Front Desk Manager on Feb 10, 2024
Hello Kelly,We are so glad that you enjoyed your stay here at Best Western. We actually don't use powder eggs, and we're sorry they didn't meet your standards. Hopefully we would be able to make it up to you on any future stay!

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the room and the breakfast.
Stayed 1 night in Jan 2024
Response from Front Desk Manager on Feb 10, 2024
Dear Danlee Mitchell,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Laurie

Close to freeway, clean, very comfortable bed, and breakfast at 6:00am.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 20, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn

10/10 Excellent

Nikolas

Stayed 1 night in Jan 2024
Response from Front Desk Manager on Feb 10, 2024
Dear Danlee Mitchell,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Neri

Stayed 1 night in Jan 2024
Response from General Manager on Jan 17, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn

4/10 Poor

Timothy

Travelled with family
Disliked: Amenities
They didn’t have any clean towels to give us. The toilet seat was broken upon check-in the first morning breakfast seem like it was reheated from previous days.
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 17, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn

2/10 Terrible

Karon

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were extremely uncomfortable, the linens poor, and the bathroom was extremely dirty. I would not recommend this hotel unless you were stranded on the highway and had to like I was.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 17, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn

8/10 Good

Lindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on Jan 9, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn

8/10 Good

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great, so clean. Would have been nice have breakfast till 10. It was real quiet.
Stayed 1 night in Dec 2023
Response from Front Desk Manager on Jan 5, 2024
Peggy, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 503-682-3184.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

4/10 Poor

Christina

Travelled with family
Liked: Property conditions & facilities
The girl that checked me in yesterday was rude. The guy that checked me out was nice. The breakfast was OK. It was unsafe for me to have the shower that I had and I really do wonder what they would’ve done if I fell and there was two few handicap parking.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 28, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on Dec 28, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn

8/10 Good

Mark

Stayed 1 night in Dec 2023
Response from General Manager on Dec 28, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn

2/10 Terrible

Jilleen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely horrible on open the door and the whole room was dirty and the place was dh9 to my room and the whole roo. Was not
Stayed 3 nights in Dec 2023
Response from Front Desk Manager on Dec 20, 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,

10/10 Excellent

john

Stayed 1 night in Dec 2023
Response from General Manager on Dec 14, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from General Manager on Dec 14, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn

10/10 Excellent

Efren

Stayed 1 night in Dec 2023
Response from Front Desk Manager on Dec 20, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely

8/10 Good

Carlton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kristina Front Desk Manager on Dec 14, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Michael

Stayed 1 night in Dec 2023
Response from Front Desk Supervisor on Jan 5, 2024
Michael, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 503-682-3184.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

2/10 Terrible

Maria

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I did not like that it smelled like mold as you entered, also old smell of the heaters. Front desk lady was quiet and not very informed
Stayed 1 night in Dec 2023
Response from -Kristina (Front Desk Supervisor) on Dec 11, 2023
Dear Maria, Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another comfy stay!
Our stay was great. Our 2nd time staying. However one of the beds was terribly lumpy! The body wash was empty and we ended up with samples. I do like the products you supply. The people behind the desk were very friendly and accommodating.
Stayed 2 nights in Dec 2023
Response from Kristina Front Desk Manager on Dec 14, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Charles

Stayed 1 night in Dec 2023
Response from Front Desk Manager on Jan 5, 2024
Charles,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 503-682-3184.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

2/10 Terrible

Terez

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room and hallway smelled like cat pee. We came back to our room after being gone for a few hours, and the heater was making a repetitive clicking noise. When I went to turn the heater on, the clicking increased and sounded like it was going to explode. The whole cover of the furnace fell off after that. We ended up leaving and going to another hotel that night.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 7, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I will be working with our housekeeping and maintenance teams to remedy the issues you brought to our attention.We hope you will come back and see us again soon.Best Western Plus Parkway Inn

10/10 Excellent

Suzanne M

Liked: Cleanliness, staff & service, property conditions & facilities
Only one thing need chair height toilets.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 7, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from General Manager on Dec 7, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn