Dear Leanne,The issues you raise are important to us. Please accept our apologies for any issues with the elevator and for any disappointment with the service you received. This does not reflect our usual standards, and we'll look into your comments further. Should you be in the area again, we'd appreciate the chance to provide you with a more positive visit.Sincerely,Guest Service Manager

Dear Toan,Guest satisfaction means everything to our team, so we're disappointed you did not enjoy your stay. Feedback helps us make effective changes, so we hope you will consider reaching out to share how we could have served you better. Sincerely,Guest Service Manager

Guest satisfaction means everything to our team, so we're disappointed you did not enjoy your stay. Feedback helps us make effective changes, so we hope you will consider reaching out to share how we could have served you better. Sincerely,Guest Service Manager

Dear Ashley,We were happy to provide you with clean, welcoming accommodations, and we're glad you enjoyed your overall experience with us. If your travels bring you back to the area, please come stay with us at Hilton Portland Downtown again!Sincerely,Guest Service Manager

Dear Acacia,Thank you for the feedback. We apologize for any inconvenience faced during your stay and we thank you for leaving your feedback, which helps us improve the experience and service of future guests. Safe travels, and we hope to welcome you back on your next visit to Portland.Sincerely,Guest Service Manager

Dear William,We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.Sincerely,Guest Service Manager

Dear Arkadiusz,It was a pleasure hosting you at Hilton Portland Downtown! We're glad you enjoyed your visit, and we look forward to seeing you again soon.Sincerely,Guest Service Manager

Dear Heather,Friendly, convenient, and clean accommodations are what you can expect from our hotel, and we are honored to have earned your compliments! Thank you for allowing Hilton Portland Downtown to host your visit. Returning guests are always a welcome sight, so come back again soon!Sincerely,Dwight Tabales,General Manager

Dear Stephanie,It's always a pleasure having you here! Thank you so much for your kind review and perfect rating. We look forward to your next stay!Sincerely,Dwight Tabales,General Manager

Dear Vineet, Thank you for taking a moment to share your feedback. We're sincerely sorry to hear that you were disappointed with your stay. We understand your frustration regarding your room locations; please know that rooms are subject to availability which can impact room locations. Your feedback is important as we are dedicated to providing all our guests with a top-notch experience. We hope you'll consider coming back for a much-improved stay in the future. Sincerely,Dwight Tabales,General Manager

Dear Georgia,Thank you for your review! We're delighted you had an enjoyable overall experience. Please know regarding our valet parking fee that we work to maintain pricing similar to the surrounding area, though we understand your disappointment. Your feedback will be shared internally for further consideration. It was a pleasure having you here, and we hope you return soon. Sincerely,Dwight Tabales,General Manager

Dear Rajan,It's terrific you had a five-star stay with us at Hilton Portland Downtown, and we trust you appreciated our comfortable rooms and friendly staff. The next time your travels bring you our way, please revisit us for another flawless experience!Sincerely,Dwight Tabales,General Manager

Dear Allyson,Thank you for your insightful feedback on your stay at Hilton Portland Downtown. It's wonderful that you had such a great time while staying with us. Being situated in the heart of downtown, we are close to anything you may need. We are even pet-friendly, so your furry family members can come along! We are looking forward to welcoming you back and giving you another excellent stay!Sincerely,Dwight Tabales,General Manager

Dear Santino,Thank you! It was a pleasure to welcome you to Hilton Portland Downtown and we are delighted you had such a wonderful stay. All of your kind words will be shared with our team. We look forward to welcoming you back for another five-star experience.Sincerely,Dwight Tabales,General Manager

Dear Donald,We can’t thank you enough for staying at Hilton Portland Downtown, as well as for your wonderful review. It’s delightful to hear our location was convenient for your trip, and we look forward to having you join us again when you return to our area!Sincerely,Dwight Tabales,General Manager

We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.Sincerely,Dwight Tabales,General Manager

Dear Casandra,Thank you for taking the time to leave us a review. We are thrilled you had a nice stay and hope to welcome you back again to Hilton Portland Downtown.Sincerely,Dwight Tabales,General Manager

Dear Joseph,Thank you for taking a moment to leave a review. Based on your rating, it seems you had an enjoyable overall experience with us! However, we regret that our valet service fell short of expectations. We'll be sure to share your feedback internally to ensure our high standards are being met. It was a pleasure having you here, and we hope you return soon.Sincerely,Dwight Tabales,General Manager

Our goal is always to go above and beyond, so we hope you will consider letting us know how we could have improved your stay. It was a pleasure having you as our guest, and we hope we will have the opportunity to host you again to change your perceptions. Sincerely,Dwight Tabales,General Manager

Dear Nithyakalyani,Thank you for sharing your concerns with us. We understand your disappointment regarding the parking fee and early check-in. We strive to provide transparent pricing and a seamless experience for our guests, and we apologize for any confusion or inconvenience caused. Your feedback is valuable, and we hope to have the opportunity to welcome you back and provide a more enjoyable experience in the future.Sincerely,Dwight Tabales,General Manager

Dear Andrew,Your feedback is valuable as it helps us improve. Please accept our apologies for any issues with the room size and service as well as for any concerns about odor and noise. Your experience does not represent the high standards we aim to live up to, and we'll be sure to look into your comments further. The next time you're in the area, we'd appreciate the chance to provide you with a more positive visit. Sincerely,Dwight Tabales,General Manager

Dear Ryan,Thank you for sharing your concerns about your recent stay. We apologize for any disappointment regarding our parking options. Additionally, we regret the issues you encountered in your room, including the water damage issues with the air conditioning. These conditions are not up to our usual standards, and we will address them promptly. We appreciate your feedback as it helps us improve, and we hope to have the opportunity to offer you a more comfortable and hassle-free experience in the future.Sincerely,Dwight Tabales,General Manager

Thank you for being a great guest and giving us a five-star rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.Sincerely,Dwight Tabales,General Manager

We appreciate the perfect rating! Thank you for being our valued guest. Please don't hesitate to count on us again for another comfortable stay the next time you're in the city! Sincerely,Dwight Tabales,General Manager

We appreciate the perfect rating! Thank you for being our valued guest. Please don't hesitate to count on us again for another comfortable stay the next time you're in the city!Sincerely,Dwight Tabales,General Manager

Dear Juan,We're saddened to hear about your experience. Please accept our apologies for any issues with the heat and for any disappointment with how this was handled. We understand the need for warm rooms, and we clearly could have done a better job communicating about this. We'll look into your comments further, and we hope you'll allow us another chance to impress you.Sincerely,Dwight Tabales,General Manager

Dear Kenneth,Thank you for your review. We appreciate that you took the time to share your recent experience; however, we do find it very distressing. Our primary goal is always to provide our guests with an enjoyable experience. Your feedback will be forwarded to the respective teams so improvements can be made. In the future, we hope you consider returning and giving us another chance to impress you.Sincerely,Dwight Tabales,General Manager

Dear Marko,All feedback is welcomed and appreciated, and we thank you for taking the time to reach out and share yours. We apologize that your stay did not meet your expectations. However, your kind comments will be shared with our staff. Rest assured, we will use your feedback to ensure that our service in the bar area is streamlined and that the temperature of our hotel is comfortable for all our guests. Our guests have come to expect an enjoyable stay with us, and we hope you will consider returning. Sincerely,Dwight Tabales,General Manager

Thank you for your positive rating. We are glad you had an enjoyable experience, and we hope to see you again soon!

Our goal is always to go above and beyond, so we hope you will consider letting us know how we could have improved your stay. It was a pleasure having you as our guest, and we hope we will have the opportunity to host you again to change your perceptions. Sincerely,Dwight Tabales,General Manager

Your high rating is appreciated, and we loved having you as our guest. If your travels bring you back this way, we hope we'll be your first stop! Sincerely,Dwight Tabales,General Manager

Your high rating is appreciated, and we loved having you as our guest. If your travels bring you back this way, we hope we'll be your first stop! Sincerely,Dwight Tabales,General Manager

Dear Greg,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with exceptional service, and we offer our sincere apologies if that wasn't the case for you. We can assure you that what you have described is not typical of a visit to our property. Nevertheless, your comments have been noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.Sincerely,Dwight Tabales,General Manager

Guest satisfaction means everything to our team, so we're disappointed you did not enjoy your stay. Feedback helps us make effective changes, so we hope you will consider reaching out to share how we could have served you better. Sincerely,Dwight Tabales,General Manager

Thank you for being a great guest and giving us a five-star rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.Sincerely,Dwight Tabales,General Manager

We appreciate the perfect rating! Thank you for being our valued guest. Please don't hesitate to count on us again for another comfortable stay the next time you're in the city! Sincerely,Dwight Tabales,General Manager

We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.Sincerely,Dwight Tabales,General Manager

Dear Shawna,We're grateful to have had the opportunity to host you. While we hope you had a lovely time at the wedding, we're sorry you had cleanliness concerns during your stay. This doesn't match our high standards, and we'll work hard to ensure our accommodations are immaculately clean. Please consider giving us another chance to exceed your expectations. Sincerely,Dwight Tabales,General Manager

Dear Jessica,Thank you for taking the time to let us know about your visit to Hilton Portland Downtown. It is wonderful to hear that you enjoyed your overall visit, and we trust your room was clean and comfy. We apologize for any perceived rudeness from our staff; it is important to us that every guest feels welcome, and we will speak with the person concerned. Please come back and see us again in the future.Sincerely,Dwight Tabales,General Manager

Thank you for your positive rating. We are glad you had an enjoyable experience, and we hope to see you again soon!Sincerely,Dwight Tabales,General Manager

We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.Sincerely,Dwight Tabales,General Manager

Dear Dawna,It was a pleasure reading your lovely, five-star review of Hilton Portland Downtown. We have an exceptional team whose top priority is making sure every guest is comfortable and feels at home. We will enjoy sharing your compliments with each of them. Should your travels bring you back to the area, we look forward to welcoming you back again.Sincerely,Dwight Tabales,General Manager

Dear Kylee,Thank you for staying with us and for your review. We are disappointed your visit was not as expected, and we will make sure to review your comments with our team. Again, thanks for your feedback, and we hope you will consider staying with us the next time you are passing through.Sincerely,Dwight Tabales,General Manager

We appreciate the perfect rating! Thank you for being our valued guest. Please don't hesitate to count on us again for another comfortable stay the next time you're in the city! Sincerely,Dwight Tabales,General Manager

Your high rating is appreciated, and we loved having you as our guest. If your travels bring you back this way, we hope we'll be your first stop! Sincerely,Dwight Tabales,General Manager