Given the good rating this place had I expected a nice room. Imagine my surprise, however, when I found a nice bedroom, nice bathroom, nice living room, nice full kitchen, plenty of closet space, and 2 televisions. As someone who likes open space, this "room" was perfect. I also appreciated the abundance of windows letting in natural light. The staff were wonderful as well. Because of my late arrival time (9 pm) and early departure (8 am) I actually didn't get to meet any of them but I did talk to a couple over the phone and they were more than courteous. For example, there was a slight glitch with the code for my room when I arrived but one quick call to the number they provided in advance and the code was quickly changed allowing me to go in. The gentleman handling this was very apologetic and made me feel like I was talking to an old friend. The next day I talked to him and another person and both reiterated how sorry they were for the code issue and again made me feel like family. If I'm ever up that way again there's no other place I'll even consider staying at. Great job!