Stayed for one week but picked a smoking room by accident, when I was told I could not get another room as it was the weekend,I decided to stay the weekend but ask again to change rooms on Sunday. Never happened. The room I had was facing an end street and it was quiet, pretty and didn't smell at all as bad as one would expect from a smoking room. I have been in rooms that were NON smoking and smelled of heavy tobacco but the room smelled clean. The staff from the front desk to the cleaning ladies were not only friendly but a great help to me finding my way around! Huge bonus for me since I get lost easily. While I don't recommend leaving valuables in any room ever. What ever WAS left in my room was untouched while it was cleaned and I was gone. I had the most relaxing stay there!
I read the reviews before booking. It is a little bit overpriced. But, it did not experience the loud noise due to thin walls as I read in previous reviews. Somewhat outdated. Staff pleasant to deal with. A plus with free on site parking.
We have stayed here before so when we had to make another trip to Portland we chose this hotel. The only complaint is on our last day we left our hotel early in the morning to watch our daughters soccer game and when we got back to the hotel at 9:30am they assumed we checked out (we had not) and were cleaning it. So we were disappointed to have not been able to use our room until the stated 12:00 check out time. Bummed.
Was fine, let us check into one room early second room look as if sheets on one bed had not been changed coffee maker was still dirty, second night stay on our floor had a party in the hall between 10 and 11pm
Overall this is a great hotel if you're looking for something more home-like and less hotel-like. However, the free breakfast was REALLY BAD. I was pretty amazed at how something would look edible but once in my mouth I had a hard time understanding what it even was. Everything I tried was just awful. So we bought some eggs and bacon to cook in the room's kitchen for breakfast instead. But the supplies in the kitchen aren't really meant to be used. The type of pans made everything stick to them so much that it was difficult to cook even that.
Second time at property. Room cleanliness same as last time. Some guest were up late talking, management said next time give them a call and they would take care of it. Close to a lot of shopping. Breakfast a little sparse, but satisfactory.
Ginormously spacious rooms with full kitchens. Lots of bathroom counter space. Super comfy bed and pillows - I slept like the dead. We had a room facing the street and loved it. Other reviews reported hearing some street noises, but we never did. The hotel staff were always very pleasant, friendly, and helpful. They even helped me by secretly decorating our room before our arrival for my husband's 30th birthday (Thanks, Iliana!!). The streetcar access is fantastic. Lots to walk to. The hotel is in a super cute and EXTREMELY safe-feeling neighborhood. Good parking, too. We had a rental car and were always able to get a spot on the street or in the lot (both FREE!). We went up to the rooftop sitting area once, and it was really nice. It was empty because it was about to rain, but still very cool. Loved the free breakfast, too. Good waffles and other choices. I can't say enough about this hotel. I wish there was one in every city we plan to visit in the future. Highly recommend!