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Pullman Port Douglas Sea Temple Resort and Spa – Avis

5 out of 5
Pullman Port Douglas Sea Temple Resort and Spa
Mitre Street, Craiglie, QLD

Avis

9,2

Merveilleux

Note de 10 – Excellent, d’après 618 avis sur 945." "
Note de 8 – Bien, d’après 240 avis sur 945." "
Note de 6 – Acceptable, d’après 65 avis sur 945." "
Note de 4 – Médiocre, d’après 16 avis sur 945." "
Note de 2 – Terrible, d’après 6 avis sur 945." "

9,0/10

Propreté

9,0/10

Service et personnel

9,0/10

Commodités

9,0/10

État et installations de l’hébergement

9,2/10

Écoresponsabilité

Avis

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nous avons passé 7 jours au sea temple à l'issue d'un trip en Australie. Le resort est très beau et très agréable.
Séjour de 6 nuits en juillet 2017
Guest Experience Manager a répondu le 24 déc. 2018
Thank you for your kind comments. We hope to welcome you back to Port Douglas in the near future. Merry Christmas :)

10/10 – Excellent

Greg, Sydney Nouvelle Galles du Sud, Australie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel ideal pour un sejour avec un bebe
Magnifique hotel dans un endroit calme. Logement tres spacieux et confortable.

10/10 – Excellent

Darren

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
The Pullman is always a great place with outstanding facilities and easy access to both four mile beach and town. Always the go to for our family. Thanks Team Pullman!
Séjour de 3 nuits en mars 2024
Reservations a répondu le 3 avr. 2024
Good morning Darren, Thank you for your wonderful review. We can not wait to have you and your family back again. Regards, Pullman Port Douglas Sea Temple Resort & Spa

10/10 – Excellent

Jaqueline De Andrade

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en février 2024

10/10 – Excellent

dylan

Séjour de 8 nuits en décembre 2023

10/10 – Excellent

Jody

Voyage en famille
Points forts : Commodités, état et installations de l’hébergement
The pool is outstanding ! Staff are friendly and very helpful
Séjour de 5 nuits en janvier 2024

10/10 – Excellent

Connor

Séjour de 8 nuits en décembre 2023

10/10 – Excellent

Robert James

Points forts : Propreté, état et installations de l’hébergement
Séjour de 6 nuits en décembre 2023

4/10 – Médiocre

Han

Voyage en famille
Service apartment experience.

10/10 – Excellent

Colin

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
Nice place, pool is awesome as are the staff.
Séjour de 6 nuits en octobre 2023

10/10 – Excellent

Darren Ian

Points forts : Propreté, état et installations de l’hébergement
Great resort restaurant was a little average but otherwise great
Séjour de 6 nuits en octobre 2023

10/10 – Excellent

Iksun

Voyage en famille
Points forts : Propreté, confort de la chambre
Séjour de 2 nuits en octobre 2023

8/10 – Bien

EDWARD

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Well presented Nice and spacious Polite staff
Séjour de 6 nuits en octobre 2023

8/10 – Bien

Pally

Voyage en famille
Points forts : Propreté, commodités
The pool area and access if excellent. The apartment itself is showing its ages. Broken blinds, including ripped sofa cushions, and tiles in bathroom and around the facility are indicative of the need for a renovation.
Séjour de 3 nuits en octobre 2023

10/10 – Excellent

Kayla

Séjour de 5 nuits en septembre 2023

10/10 – Excellent

Libby

Points forts : Propreté, confort de la chambre
Séjour de 2 nuits en septembre 2023

10/10 – Excellent

Janet Phyllis

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
The pool and gardens were wonderful. Staff all friendly, buffet breakfast really good. Room had everything and good views. Only complaint was no permanent parking space so having to take time to find place to park car.
Séjour de 9 nuits en août 2023

8/10 – Bien

Robert

Voyage de couple
Points forts : Propreté
Points faibles : Commodités
I loved the gardens and palms
Séjour de 1 nuit en août 2023

10/10 – Excellent

Simon

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Loved the big pool and being next to the beach.
Séjour de 7 nuits en juillet 2023

10/10 – Excellent

Todd

Séjour de 5 nuits en juillet 2023

10/10 – Excellent

James

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités et état et installations de l’hébergement.
The Golf View apartment was perfect for our young family with a number of different places for the kids to break out, including a private rooftop bbq space complete with spa. The Accom came with internal laundry facility as well making washing wet or dirty clothes easy and quick
Séjour de 7 nuits en juin 2023

6/10 – Acceptable

Tristan

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Unit was in disrepair, the tiled floor was sticky under feet. And because it was a private residence (not part of the hotel complex) which was not very well advertised, you had not benefits of the hotel such as room service and room cleaning.
Séjour de 5 nuits en juin 2023

10/10 – Excellent

Sarah

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
My daughter & I stayed for 8 nights in June 2013 & loved absolutely everything about our stay. From checkin, staff, room, pool, facilities…..all 5 star!!
Séjour de 8 nuits en mai 2023

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, confort de la chambre
Séjour de 4 nuits en avril 2023

8/10 – Bien

Scott

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Was a relaxing stay, shame we didnt have a qr code for room service or phone worked in the room for the entire stay.

10/10 – Excellent

Natalie

Séjour de 7 nuits en novembre 2022

8/10 – Bien

Kim

Voyage en famille
Points forts : Propreté, confort de la chambre
Great stay & beautiful pool
The resort is impressive . However it is ageing . Rooms are old and some wear and tear small things like a toilet button that doesn’t work , mould in the shower and marks on the wall and blinds . Pool is amazing but needs some maintenance . The restaurant on site is terrible would not recommend. Overpriced and poor quality food . Overall the resort is great it just needs some Attention and love to update it.
Séjour de 7 nuits en octobre 2022

10/10 – Excellent

Larissa

Séjour de 4 nuits en octobre 2022

6/10 – Acceptable

Debbie

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en octobre 2022
Reservation s a répondu le 28 oct. 2022
Good afternoon Debbie, Sorry to hear that your stay with us was only average, We hope you will stay with us again soon so we can turn your experience around. Regards, Reservations

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Confort de la chambre
Séjour de 5 nuits en septembre 2022
Reservations a répondu le 5 oct. 2022
Thank you for taking the time to review the hotel. We hope next time we can meet your expectations a little more and you have wonderful stay with us. Regards, Reservations

10/10 – Excellent

Brett P

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Quiet, very relaxing, huge pool. Big clean studio room. Friendly staff. Know one mentioned the bike hire and having hire e scooters avail to get into town would be good. Great spot.
Séjour de 7 nuits en août 2022
Reservations a répondu le 15 août 2022
Dear Brett, Thank you for reviewing Pullman Port Douglas, we are glad you enjoyed your stay. Your feedback will be passed onto the team regarding the hire of bikes and scooters. Regards, Reservations

8/10 – Bien

Peter

Séjour de 4 nuits en août 2022
Reservations a répondu le 15 août 2022
Dear Peter, Thank you for reviewing Pullman Port Douglas. We hope you enjoyed your stay! Regards, Reservations

8/10 – Bien

Hilary

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Very pleasant stay overall. The villa’s are very comfortable and well maintained, however the property it is a fair distance from the main shopping precinct of Port Douglas so we spend a considerable amount of time commuting back and forth.
Séjour de 4 nuits en juin 2022
Reservations a répondu le 15 août 2022
Dear Hilary, Thank you for your feedback regarding travel distance to town, we are unfortunately a little further out of town and we understand that makes it hard for our guests to get around. We hope you enjoyed your stay! Regards, Reservations

10/10 – Excellent

Nate

Points forts : Propreté, confort de la chambre
Séjour de 1 nuit en mai 2022
Tricia a répondu le 12 juill. 2022
Thank You Nate, we look forward to welcoming you back to Pullman Port Douglas Sea Temple Resort & Spa. Warm Regards

6/10 – Acceptable

Lloyd

Points faibles : Propreté, état et installations de l’hébergement
Séjour de 7 nuits en avril 2022

8/10 – Bien

Richard

Voyage en famille
Points forts : Propreté, confort de la chambre
great stay
great pool - kids loved it. breakfast was plentiful every day and staff were helpful
Séjour de 5 nuits en avril 2022
Harry a répondu le 5 mai 2022
Dear Richard, Thank you for taking the time to provide us with your feedback. We hope to welcome you back in the future. Best regards

8/10 – Bien

Peter

Voyage en famille
Points forts : Propreté, confort de la chambre
Séjour de 6 nuits en avril 2022
Harry a répondu le 5 mai 2022
Dear Peter, Thank you for taking the time to provide us with your feedback. We hope to welcome you back in the future. Best regards

10/10 – Excellent

Emma

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Stayed in the 3 bedroom plunge pool at the back of the resort. The area was beautiful and quiet and you can hear the waves from the beach while in bed. The pool and bar area were great, this resort is perfect for families with young kids or couples on their honeymoon. Our rooms were huge, the plunge pool was lovely, couldn’t fault our accommodation it was very good quality. Initially I wanted a room with pool access but after being at the resort I am happy we had a villa at the back of the resort as it was quiet and private, the pool access rooms are more suited for families with young children and there is not much privacy from your balcony and lounge room.
Séjour de 5 nuits en avril 2022
Harry a répondu le 5 mai 2022
Dear Emma, Thank you for taking the time to provide us with your feedback. We hope to welcome you back in the future. Best regards

6/10 – Acceptable

Olive

Voyage en groupe
Points forts : Commodités, état et installations de l’hébergement
Overpriced and overrated
Séjour de 1 nuit en avril 2022
Harry a répondu le 5 mai 2022
Dear Olive, Thank you for taking the time to provide us with your feedback. We hope to welcome you back in the future. Best regards

2/10 – Terrible

Mary

Points faibles : Propreté, confort de la chambre
Don’t recommend staying here.
Overall massively disappointing. Property was a complete mess. The room service glasses that were outside our room from the previous guests were still there six days later when we checked out. There was rubbish thorough the stairwells, on the paths, by the pool for 6 days straight (the same stuff not new things including dirty face masks and alcohol bottles by the pool- very dangerous) all the facilities were closed - no restaurant, no room service, no pool bar, no day spa. No housekeeping except every second day. None of this was advised prior to checkin - we would have cancelled our booking and stayed somewhere else. There was no communication at all. It wasn’t until we tried to make use of facilities we’d find out they were closed. It was our honeymoon so we had high expectations and they were no where near met. If the hotel has staff shortages due to covid they should either reduce capacity to serve guests to a Pullman standard or reduce the price significantly to that of an apartment. It was way overpriced given the quality of property and price.
Rubbish on the paths in the same place for 6 days
More rubbish
Rubbish outside the rooms
Glasses in the same spot for 6 days outside our room (not ours!)
Séjour de 6 nuits en janvier 2022

8/10 – Bien

David

Points forts : Propreté, confort de la chambre
Great stay despite covid staff challenges
Hotel was great. Well designed, especially pool access. Transfers to Port Douglas quick and easy throughout the day/evening. Staff were excellent but short in numbers due to covid absences. This meant things like pool bar weren’t open.
Séjour de 3 nuits en janvier 2022

6/10 – Acceptable

Steven Jeffrey

Voyage de couple
The pool is the biggest asset, we didnt enjoy the dinner at the restaurant on nighy 3 of our stay was the only booking we could get. Our table was situated infron for the restaurant bar on the outside of the restaurant on a rainy night that was very loud and then 8 people clearly intoxicated loud, walking around our table commenting on our food. Food was nice but nothing to rave about at all. Basic meals and sliced up my husbands steak it looked like a dogs breakfast on the plate.
Séjour de 4 nuits en décembre 2021

8/10 – Bien

Andrew, Queens park

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Nice pool. Good breakfast hours - till 11am. Didn’t like having to log back in to wifi every 24 hours or seeing empty glasses around the pool edges.
Séjour de 7 nuits en décembre 2021

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, confort de la chambre
Séjour de 5 nuits en décembre 2021

10/10 – Excellent

Leigh

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Fantastic place to stay, we stayed in the 1 bedroom penthouse with pool view, the resort facilities were excellent and pool amazing. The whole experience was amazing and we will back again!
Séjour de 3 nuits en octobre 2021

10/10 – Excellent

freyja

Points forts : Propreté, confort de la chambre
Mini-break
Had a lovely weekend at the Sea Temple. Room immaculate, pool pristine, lovely staff and easy access to the beach. Restaurant in the evening was disappointing. Staff great, food mediocre.
Séjour de 1 nuit en octobre 2021

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, confort de la chambre
Séjour de 1 nuit en octobre 2021

10/10 – Excellent

Bill

Voyage en famille
Beautiful property ,family friendly ,the Luco restaurant food was amazing.
Séjour de 8 nuits en septembre 2021
Guest Experience Manager a répondu le 7 oct. 2021
Dear Bill, Thank you for your review and comments regarding your recent stay at Pullman Port Douglas Sea Temple Resort & Spa. It is a delight to hear of how much you enjoyed your stay. We certainly hope to welcome you back in the future, with your next visit being as pleasant as the previous one. Sincerely,

10/10 – Excellent

Jarryd

Séjour de 1 nuit en septembre 2021

10/10 – Excellent

Brendan

Points forts : Propreté, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en juillet 2021