Cottage, 3 Bedrooms, Kitchen | Private kitchen
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Reviews of Hotel Tim Bamboo

3 out of 5
Hotel Tim Bamboo
5 Eveleigh Park Road, Port Antonio, Portland

Reviews

7.2

Good

Rating 10 - Excellent. 34 out of 156 reviews" "
Rating 8 - Good. 58 out of 156 reviews" "
Rating 6 - Okay. 37 out of 156 reviews" "
Rating 4 - Poor. 14 out of 156 reviews" "
Rating 2 - Terrible. 13 out of 156 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Sharon

Travelled with group
The property is in a close proximity to downtown, the property itself is old and needs some TLC. The water pressure is low and the WIFI does not work in the rooms. It’s 2024, people work remotely, access to WIFI should be an important access. I came to a function but had to do a bit of work. I had to walk around to find a spot to get access to log into work. Totally inconvenient. I remember looking for signal back in the 90’s when I visited Jamaica. It’s 2024, what does it take to have a better internet service. The breakfast was good, especially the weekend and Easter holiday buffet special. The breakfast crew were all great, especially Ruel, professional, courteous and attentive. He should be the supervisor of the dining area. He is so humble. The property needs a better system for entry after the front desk closes. We thought we were locked out as we had to knock for someone to let us in. How about a keyless entry, it’s 2024, access is everything, you have to spend money to make money. Thank you.
Stayed 5 nights in Mar 2024

10/10 Excellent

Marland

Liked: Staff & service, property conditions & facilities
It was very clean and perfect for my stay
Stayed 1 night in Apr 2024

6/10 Okay

Kimar

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The priory is ok exactly as is advertised, staff was courteous and polite. Good stay overall
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience front desk employees were very nice and very considerate and make everything convenient
Stayed 1 night in Feb 2024

8/10 Good

Tamara, Park Forest

Liked: Cleanliness, staff & service, property conditions & facilities
I loved that the property was close to shops and restaurants and was very quiet.
Stayed 5 nights in Jan 2024

10/10 Excellent

Chantel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

N

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Yanique

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome breakfast.
Stayed 8 nights in Dec 2023

8/10 Good

Tajai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, coming back soon
Stayed 1 night in Dec 2023

10/10 Excellent

karen

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was phenomenal as was the staff at the hotel. Nice, clean rooms. Perfect getaway for those wanting to stay close to downtown Port Antonio.
Stayed 4 nights in Sep 2023

8/10 Good

Theo

Liked: Staff & service, amenities
Disliked: Cleanliness
There was a lizard when I first entered the room but I was like that’s ok because it’s Jamaica but what I wasn’t expecting was a roach in the shower with me. The caps on the water valve to indicate hot from cold was missing. The staff was truly friendly and I have used this property a few times before so to say if you stay there it’s just for a nights rest nothing to stay on property an enjoy.
Stayed 3 nights in Sep 2023

6/10 Okay

Carol

Travelled with partner
Liked: Staff & service
I enjoyed the breakfast .wish they had more meals available
Stayed 6 nights in Aug 2023

10/10 Excellent

TerryAnn

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff was amazing. Kenneth started off my check in and from there everything started to go smoothly, Miss Brown and Kedesha was very nice, Mr Williams the food was great, especially on Sunday, and last but not least Milton!!! Thank you so much for making my weekend way better than it started. The location is right, the park, the sea, the town everything is close, just minutes away. The hotel is very clean as well.
Stayed 1 night in Aug 2023

10/10 Excellent

Hezla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

6/10 Okay

Andrew

Stayed 2 nights in Aug 2023

10/10 Excellent

Ann-Marie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

Ann-Marie

Stayed 7 nights in Aug 2023

8/10 Good

Karen

Stayed 7 nights in Aug 2023

6/10 Okay

charmaine

Stayed 2 nights in Jul 2023

8/10 Good

Denyce

Liked: Staff & service, property conditions & facilities
My room was a very basic room. A bed and a desk with a chair. I was expecting more...at least a microwave or a tea kettle. There was a TV that offered internet channels, but the internet went down quite a bit and even when it was working, there were more channels than not that kept shutting down. There also no swimming pool which was a big dissapointment. All that being said, the room and hotel were extremely clean and the room did have air conditioning. The best part of my stay was my interaction with the staff. Every single peron who worked there was kind, courteous and always willing to help. Derrick, Ruel, Toniel, the cleaning staff....just to name a few, were wonderful. The food was also very good. Overall, I would definitely stay there again. I now know what to expecr from the room and Im hoping the swimming pool will be ready soon. The fact that the staff treated me so kindly is the reason i would stay there again. They made me feel at home and that is truly something extraordinary that you cant get everywhere. Thank you to the Tim Bambio family for your kindness and generousity. You are a big part of Jamaica that I miss. Denise (Toromto, Canada)
Stayed 11 nights in Jul 2023

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service
My husband and I enjoyed our stay at Hotel Tim Bamboo. We found the room to be clean and neat, the staff to go above and beyond, and proximity to some restaurants and tourist attractions adequate. All in all, a great stay 👍
Stayed 1 night in Jul 2023

2/10 Terrible

Allan

Stayed 3 nights in Jun 2023

6/10 Okay

margaret

Stayed 2 nights in Jun 2023

10/10 Excellent

Alston

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and would definitely stay again
Stayed 5 nights in Jun 2023

6/10 Okay

Alicia

Stayed 3 nights in Jun 2023

4/10 Poor

Susannah

Stayed 3 nights in Jun 2023

10/10 Excellent

SOPHIA

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The customer service was excellent and the breakfast delicious.
Stayed 2 nights in Apr 2023

8/10 Good

Sandra

Liked: Cleanliness, staff & service
I liked that we were able to cook our own food. The location is convenient. I didn't like that the shower was constantly dripping. To stop it, kept bathroom door closed. This room had no view but it served its purpose to rest, eat and sleep. I'd stay there again. The price was right.
Stayed 3 nights in Apr 2023

10/10 Excellent

Rohan Anthony

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, Nice location, they kept the place clean,breakfast option is great as well.
Stayed 7 nights in Mar 2023

4/10 Poor

Sylvia

Disliked: Cleanliness
Stayed 2 nights in Feb 2023

4/10 Poor

JB

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2023

8/10 Good

Rory

Stayed 1 night in Jan 2023

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, property was clean and safe.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend 👍
Catered to our needs to best of their ability. Room was clean and cozy but bath was rather small. Overall a very good experience, would stay again.
Stayed 5 nights in Dec 2022

6/10 Okay

Mary

10/10 Excellent

Dave

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2022

8/10 Good

Dehlaine, Panama City

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping was excellent and that room service guy went above and beyond everyday. It was very weird to me that I couldn't get a PEN to use at the front desk was told she only had one and she was using it.

6/10 Okay

Luca

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Jeffery

Travelled with family
Liked: Staff & service, property conditions & facilities
It was very cozy and centrally located with friendly staff
Stayed 1 night in Oct 2022

10/10 Excellent

Trecia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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stay was good. very friendly staff. breakfast was excellent.very clean and quiet environment. looking to go back soon.
Stayed 8 nights in Sep 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Issues with my stay
I had an issue when checking in I was advised that my room was not prepaid and I was required to repay in order to check-in.I contacted hotel.com that stated my reservation was prepaid and place me on hold to contact the hotel. he was told that the reservation system was down and couldnt be checked at that time. I waited a couple of days and went back to the front desk and was told my room was prepaid and the second charge was being refunded.Issue # check into my room the door would lock and the nice maintence man replace the lock and had a new key wait when we got back. issue #3 if your stay comes with breakfast they ask if you want apple of orange juice. I ask for apple juice everyday and got orange juice so i stop asking and order orange juice and they finally had apple juice on the 5th day. everyone is nice and friendly but it takes more than nice and friendly to have a satisfied customer.
Stayed 6 nights in Sep 2022

8/10 Good

Taboya

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the ambiance but internet was trashy maybe because of the weather don't know. I enjoyed my stay and the breakfast was great. Thank you
Stayed 10 nights in Aug 2022

6/10 Okay

Jolee

Travelled with family
Disliked: Amenities
This hotel was not what we expected. First of all, they put us In a room room with a broken mirror. The bathroom was extremely small and uncomfortable with nowhere to really put your items. The ac was very strong blowing right on the bed. They had complimentary breakfast which was good. But there only one real tour available which limited our activities. The surrounding area is not tourist friendly to walk, shop or buy food. It was ok for a one night stay I would say if you want to visit Blue Lagoon which is so beautiful. But for tourist looking to hang out I would suggest going to Ocho Rios instead.
Stayed 3 nights in May 2022

10/10 Excellent

Britania

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My weekend spent at Hotel Tim Bamboo was quite wonderful. Not only is it located in the most beautiful parish, Portland, the location was accessible. The room was clean and comfortable, the staff was very welcoming, and breakfast was simply amazing. I will definitely recommend and revisit. Thank you!!!!
Stayed 2 nights in Aug 2022

8/10 Good

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2022

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this property 0 stars I would. We stayed there 6 days and it was horrible from beginning to end. First of all, there was no consistent water from the shower head, only small droplets. Sometimes the water was gone completely. I traveled 14 hours and by the time I arrived, I was extremely tired and sweaty. Can you imagine how frustrated I was when I could not shower. I sent several messages to the owner and on our 4th day, she decided to respond and claimed she would change our room. She never did nor did she ever come to the hotel. I found that extremely unprofessional and rude. Also a part of the ceiling in the bathroom was peeling off and it looked moldy. There was no replenishing of toilet paper, we had to constantly ask. The TV had stopped working as well while we were there. The only good thing about this place was that the air conditioner worked. Also they claim they have breakfast every morning but you have to put an order in every night and even that they got wrong. This was just a horrible place to stay. I would NEVER recommend this "hotel". They refunded us a day when we barely had any wayer for 6 days. I took videos and pictures of everything. This place should be ashamed and I can't believe they are still open. Such a lack of customer service ! Please don't spend your money here !
Stayed 6 nights in Jul 2022

6/10 Okay

Hyacinth, Oxon Hill

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not worth the money. The cable didn’t work, the A/C in the living room didn’t work. We had to ask for a fan and it took hours to come. Roaches in the bathroom, cobwebs in the cupboard on the glasses and pots. It seems they haven’t cleaned this room since before COViD. So disappointing. I will not be staying here again
Stayed 5 nights in Jun 2022

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place to stay
The facility was subpar it was old and not updated, water was leaking from the bathroom sink the whole time we were there and we did not have water to shower for a whole day5/21/2021. We had to go down to the desk 4 times complaining before it was fixed and other customers were complaining about the same thing. There is no phone in the rooms so you could not call down to inform them of any issues. Breakfast on the first day took forever to come and they would not feed us until we paid them in full even though when I reserved the room it said I only had to pay 1/2 of the fee because you already took 1/2 the payment from my card.
Stayed 2 nights in May 2022

4/10 Poor

Aaron, Boynton beach

Stayed 2 nights in May 2022

8/10 Good

Tanille

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Ok property. But the hot water disappeared overnight and one of the mornings we were there. Breakfast was good. AC was great. Could use a little bit more upgrading of facilities but ok.
Stayed 2 nights in May 2022