Dear Shayne,Thank you for your positive feedback.We are delighted to hear that the central location of Occidental Vigo significantly enhanced your visit to our vibrant city, providing convenience and proximity to local attractions. It is gratifying to learn that the well-appointed room and modern amenities contributed to a comfortable and enjoyable stay. Your commendation of the bed's comfort aligns with our commitment to ensure a restful night's sleep for all our guests.Your kind words regarding the friendly and helpful nature of our team are highly appreciated, as they strive to deliver an exceptional experience to each guest. We take pride in our diverse breakfast selection, designed to offer a delightful start to the day for our valued guests like yourself.We look forward to welcoming you back on a future occasion.Best regards,General Manager

Dear Chantelle,We appreciate that you took the time to share your experience with us.We're delighted to hear that you appreciated the cleanliness of your room. Our staff strives to maintain the highest standards of cleanliness and hygiene. It's gratifying to know that you were satisfied with our hotel's overall condition, as we are committed to providing a comfortable and pleasing environment for our guests. Your positive remarks on the room amenities underscore our effort to offer a well-furnished and equipped space for our guests' enjoyment. We have noted your ratings on our service and will continue to work on enhancing our guest experience in every aspect.We look forward to the pleasure of welcoming you back on future occasions.Best regards,General Manager

Dear Lisa,Thank you for your positive feedback.We are delighted to hear that you enjoyed the beautiful views of the water and city, as well as our convenient location near the mall and train station. Our staff takes great pride in providing friendly and helpful service, so it is truly rewarding to receive your positive feedback on their efforts.We look forward to welcoming you back on a future occasion.Best regards,General Manager

Dear Msad, thank you for taking the time to share your review with us.We are delighted to hear that you appreciated our great customer service and convenient location near the airport, restaurants, and shopping facilities. It's wonderful to know that our staff was able to provide excellent restaurant recommendations for you to enjoy during your stay.We look forward to welcoming you back in the future, best regards,General Manager

Dear Ricardo,Thank you for your review.We are delighted to hear that you appreciated our great location, cleanliness, and the quality of our breakfast. It's also wonderful to know that you enjoyed the convenience of having a mall nearby. We acknowledge your concerns regarding the elevator and the hotel's parking. Our parking has limited spaces, and we understand that it can be tricky at times. As an alternative, we offer an option of a public parking just a few meters away from the hotel at the same price. We appreciate your feedback and will take it into consideration for future improvements.We hope to see you again in the future. Kind regards,General Manager

Dear Dorothy,Thank you for your positive feedback.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion.Best regards,General Manager

Dear Manuel,Thank you for your review.We are delighted to hear that you found our location unbeatable, with the Urzáiz train station right in front of the hotel, making it a perfect hub for exploring Galicia. We appreciate your kind words about our service and room cleanliness. However, we understand that you found the parking to be a bit challenging. Please note that we have limited parking spaces available, and we also offer an alternative public parking option just a few meters away from the hotel at the same price for our guests' convenience.We hope to welcome you back in the future. Best wishes,General Manager

Dear Kerry,Thank you for your positive feedback.Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves.We look forward to welcoming you back on a future occasion.Best regards,General Manager

Dear Beverly,Thank you for your positive feedback.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and appreciated the quality of our services.We look forward to welcoming you back on a future occasion.Best regards,General Manager

Dear Erin,We appreciate that you took the time to share your experience with us.We are thrilled to hear that you found our rooms spacious and comfortable, and that you enjoyed the spectacular view from your room. Our staff takes great pride in providing excellent service, and we are glad that they were able to assist you with restaurant recommendations and transportation needs. It's also great to know that our multilingual staff made your stay more convenient.We appreciate your feedback regarding the breakfast pricing, and we are happy that you found it convenient despite the cost. We always strive to provide a variety of options for our guests, and we hope you had a chance to explore our special offers on our website. Thank you for recommending the ferry trip to the Cies Islands - they are indeed a must-visit destination when in Vigo!We look forward to the pleasure of welcoming you back on future occasions.Best regards,General Manager

Estimado Julio,En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Occidental Vigo para su visita a Vigo y por recomendarnos a la comunidad viajera, esto es, sin lugar a dudas, la mejor recompensa para todos nosotros.Nos complace haberle podido otorgar una grata experiencia en nuestro alojamiento y que nos haya dado por ello la máxima puntuación, cosa que le agradecemos.Por otro lado, agradecemos que destaque nuestro buen servicio y nos alegramos de saber que todo estuvo a su gusto.Le enviamos un saludo muy cordial y le esperamos en su próxima visita.General Manager

We are thrilled that you felt welcomed and supported from the moment you arrived until the moment you departed and will not hesitate to share your compliments with the entire reception team as we know it will encourage us to keep on going the extra mile.We are very pleased to know that you liked the room we accommodated you in and that you found it to be clean and comfortable at all times.We are happy to know you found our hotel to be in a convenient location during your visit to Vigo .General Manager

Dear Ricardo, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,General Manager

Dear Scott, Thank you very much for your kind feedback.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.We are happy that you found our location to be so suited to your needs.We look forward to welcoming you back for another memorable experience.Best wishes,General Manager

Dear Richard, Many thanks for your feedback.We regret that your stay with us fell short of your expectations. We are sorry to learn of your dissatisfaction with the view from your room, however, we would like to take this opportunity to clarify that we allocate our rooms in accordance with the room category booked; a thorough description can be found on our website.However, our breakfast represents healthy eating habits that have become a better way to live and while travelling. We strive to provide guests with new experiences by introducing local, natural, organic, plant-based, and seasonal products and are pleased it helped you start your day off right.It would be a pleasure to welcome you again. Kindest regards,General Manager

Dear Alessandro, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,General Manager

Dear Ferenc Bence,We are thrilled that you enjoyed your stay with us and appreciated our convenient location as well as our team members who strive to ensure you have the best experience possible. However, we regret that our parking didn't meet your expectations. Nevertheless, we have noted your comments and will consider them for future improvements.We hope to see you again in the future. Kind regards,General Manager

Dear José, Thank you very much for your kind feedback.We are delighted to hear that you enjoyed your stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to welcoming you back for another memorable experience.Best wishes,General Manager

Dear José, Thank you very much for your kind feedback. Our dedicated team strives to ensure the utmost comfort and satisfaction of our every guest, so it is very rewarding to read that you had a memorable experience and appreciated not only our strategic location but our high standards as well. We look forward to welcoming you back for another memorable experience. Best wishes, General Manager

Dear Maria Florencia, Thank you for such a positive review. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us. We look forward to welcoming you back on a future occasion. Best regards, General Manager

Dear Jose, Thank you so much for taking time to share such an amazing review. We would like to extend our sincere apologies for this inconvenience. We recognize the importance of a good night's sleep as your comfort is one of our top priorities, so please know that we are looking into the matter. Thank you for bringing this to our attention. We hope to be able to welcome you again in the future. Best regards, General Manager

Dear Guest, Thank you for reviewing your recent experience. It is a great pleasure to know that our location met your requirements. We look forward to welcoming you back on a future occasion. Best regards, General Manager

Dear Larry, Thank you for taking the time to share your opinion with us. We are so glad that everything met your expectations during your stay with us. It would be our pleasure to have you return for another memorable experience! Best wishes, General Manager

Dear Laura, Thank you for your positive feedback. It is a great pleasure to know that you had an enjoyable stay with all aspects meeting your expectations. We hope that you will visit us again in the future. Kind regards, General Manager

Dear Ivan, Thank you for this kind review. We are pleased we met your expectations and look forward to your next visit. We hope to see you again the next time you are in Vigo. All the best, General Manager

Dear Alvaro, Thank you very much for this kind review. We appreciate that you chose to stay with us and are glad to know your experience was memorable. We look forward to welcoming you again. Best regards, General Manager

Dear Guest, Thank you for the time you have taken to write a review. We are delighted to know that your overall stay with us was a pleasant one. As you mention, we understand that our private parking is great for smaller cars, however, is not suitable for large vehicles and we are always happy to help with directions to the nearby public car park. We hope to welcome you back in the future. Best wishes, General Manager

Dear Ania, Thank you for such a positive review. We appreciate that you chose to stay with us and are glad to know your experience was memorable. We would be glad to have you return for another memorable stay. Best wishes, General Manager

Dear Pedro Antonio, Thank you very much for your kind review. We are delighted that you had a pleasant experience during your stay with us and appreciate your kind feedback. We are pleased that you appreciated the high standards and quality service which we strive to uphold. Our team members enjoyed catering to your needs as much as you enjoyed your stay. We look forward to seeing you again soon, Kind regards, General Manager