This hotel is located right on the main round-about coming into Pondicherry which is very, very noisy. Most rooms face onto this round-about, so if you are a light sleeper you must insist on a pool view room. It took me many attempts to get this. Room was fine and bed comfortable. Fair for the price but the steam room was a joke. Cold and the area around it dirty and dilapidated. The pool is tiny and too small to swim in, and the area around the pool is also dilapidated. It seems as this hotel goes from the impressive front to the back, it gets worse and worse. The dining room is nice and the complimentary buffet breakfast excellent with a delicious fresh omelette. It seems more geared to conferences and meetings than residential amenities for overnight guests and noisy right outside. Veena (or Veera) on front-desk, was helpful to secure a quieter room even though I had sent three messages and called two people in advance to request this, but it was not booked for me on check-in. They must fix the steam room or do not advertise it and add some life and amenities to the pool area at the back. Great potential here.