Reception

Reviews of Accord Puducherry

4.5 out of 5
Accord Puducherry
No.1 Thilagar nagar, Ellaipillaichavady, Puducherry, Pondicherry

Reviews

8.4

Very good

Rating 10 - Excellent. 76 out of 178 reviews" "
Rating 8 - Good. 65 out of 178 reviews" "
Rating 6 - Okay. 25 out of 178 reviews" "
Rating 4 - Poor. 11 out of 178 reviews" "
Rating 2 - Terrible. 1 out of 178 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

sabyasachi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and the restaurant is amazing. Excellent staff!
Stayed 3 nights in Feb 2024

10/10 Excellent

Benedict, Foster City

Stayed 2 nights in Jan 2024

10/10 Excellent

Shankar Gopal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent time!
Stayed 2 nights in Dec 2023

10/10 Excellent

Prabakar, Saratoga

Stayed 3 nights in Dec 2023

8/10 Good

Malavika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 star - Because wifi is very bad
Overall my experience is excellent . Room is super clean , comfortable bed , clean sheets. Dinning menu has lot of options and food is amazing . Like the Christmas feel and goodie from hotel. Cons: Terrible wifi . If you are planning to work , forget about it .
Stayed 2 nights in Dec 2023

10/10 Excellent

Shashi Kumar

Stayed 2 nights in Dec 2023

10/10 Excellent

Timothy

Stayed 2 nights in Nov 2023

10/10 Excellent

Kodandaram

Liked: Cleanliness, staff & service, property conditions & facilities
Dining was very good and the staff was very friendly. Food prepared was of very good taste.
Stayed 1 night in Nov 2023

8/10 Good

sheeba

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good service!!
Room was awesome and comfortable. AC in the bedroom didnt work as well as the living area. Toilet flush didnt work in room 317. Room service coffee came cold but they quickly replaced it with a complimentary hot coffee. Overall a good stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Tasleem

Stayed 2 nights in Aug 2023

10/10 Excellent

M H

Stayed 1 night in Jun 2023

10/10 Excellent

Jayant

Stayed 1 night in May 2023

6/10 Okay

Mr.Satish

Stayed 2 nights in May 2023

8/10 Good

Satyanand

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean premises, good breakfast.
Stayed 2 nights in Feb 2023

8/10 Good

Bhavesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location. Staff was very courteous and helpful. Food was great and place was clean.
Stayed 2 nights in Feb 2023

10/10 Excellent

Dipes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, very friendly staff.
Stayed 2 nights in Feb 2023

8/10 Good

Ramkumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Anandarajah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Amazing breakfast and amazing staff. Very clean and comfortable room. We will definitely stay here again.
Stayed 1 night in Jan 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Michael

Liked: Room comfort
Could be very noisy, right on busy round-about.
This hotel is located right on the main round-about coming into Pondicherry which is very, very noisy. Most rooms face onto this round-about, so if you are a light sleeper you must insist on a pool view room. It took me many attempts to get this. Room was fine and bed comfortable. Fair for the price but the steam room was a joke. Cold and the area around it dirty and dilapidated. The pool is tiny and too small to swim in, and the area around the pool is also dilapidated. It seems as this hotel goes from the impressive front to the back, it gets worse and worse. The dining room is nice and the complimentary buffet breakfast excellent with a delicious fresh omelette. It seems more geared to conferences and meetings than residential amenities for overnight guests and noisy right outside. Veena (or Veera) on front-desk, was helpful to secure a quieter room even though I had sent three messages and called two people in advance to request this, but it was not booked for me on check-in. They must fix the steam room or do not advertise it and add some life and amenities to the pool area at the back. Great potential here.
Stayed 1 night in Jan 2023

10/10 Excellent

nagarajan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and food was above expectations

10/10 Excellent

Sanjay

10/10 Excellent

Natraj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great people. Quick check in. Clean room. Stayed with family. Food here is really good too.

10/10 Excellent

Darshanaini

Stayed 2 nights in Sep 2022

8/10 Good

Thandavarayan, Randolph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room didn’t have towels and in room dining menu.
Stayed 2 nights in Aug 2022

8/10 Good

Sathinathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Ashish

Stayed 1 night in Jun 2022

6/10 Okay

Priyatham

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel but food is horrible
Stayed 2 nights in Jun 2022

8/10 Good

Srinivas Pramod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

6/10 Okay

Lokanath

Stayed 1 night in Apr 2022

6/10 Okay

Joydeep

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good stay with family; hospitality industry is struggling. Internet connection is not satisfactory; swimming pool & few facilities are not in working condition.
Stayed 3 nights in Mar 2022

10/10 Excellent

Sireesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay
Stayed 2 nights in Mar 2022

10/10 Excellent

Sarayu Prethikka, Colorado Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Dec 2021
Response from Front Office Manager on Dec 28, 2021
Dear Guest, Greetings from Accord Puducherry! At foremost our sincere gratitude for choosing to stay at our hotel during your visit to Puducherry. We appreciate your comments that our services met your expectations whilst your stay at our hotel. Please do patronizing us and we are awaiting to welcome you back at our hotel Regards Accord Puducherry

10/10 Excellent

N p v

Stayed 2 nights in Dec 2021
Response from Front Office Manager on Dec 28, 2021
Dear Guest, Greetings from Accord Puducherry! At foremost our sincere gratitude for choosing to stay at our hotel during your visit to Puducherry. We appreciate your comments that our services met your expectations whilst your stay at our hotel. Please do patronizing us and we are awaiting to welcome you back at our hotel Regards Accord Puducherry

8/10 Good

Vignesh

Business traveller
Liked: Staff & service, room comfort
Good but needs more improvement
Stay and food was good. The rooms expectation for a 4star hotel was not completely satisfied. Bathroom was not very clean and shower was clogging. Since it was a one night it was adjustable. If the management can improve these standards Accord is a beautiful place to stay in Pondicherry
Stayed 1 night in Nov 2021
Response from Front Office Manager on Dec 28, 2021
Dear Mr. Vignesh, Greetings from Accord Puducherry! At foremost our sincere gratitude for choosing to stay at our hotel during your visit to Puducherry. We appreciate your comments to improve the features of bathroom, which are been enlightened with the concerns. Please do patronizing us and we are awaiting to welcome you back at our hotel Regards Accord Puducherry

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Front Office Manager on Dec 28, 2021
Dear Guest, Greetings from Accord Puducherry! At foremost our sincere gratitude for choosing to stay at our hotel during your visit to Puducherry. We are happy to that our services met your expectations. Please do patronizing us and we are awaiting to welcome you back at our hotel Regards Accord Puducherry

10/10 Excellent

GANESH

Stayed 1 night in Oct 2021

6/10 Okay

Rajarshi

Stayed 3 nights in Oct 2021
Response from Front Office Manager on Oct 19, 2021
Dear Mr. Rajarshi, Greetings from Accord Puducherry! Thank you for your review about your stay, We regret for your experience with us, we would like to inform you that the concerns has been brought this notice and necessary steps been taken to avoid such instances in future. Regards Prince William P Front Office Manager Accord Puducherry

10/10 Excellent

Serge

Stayed 14 nights in Aug 2021

8/10 Good

Chandar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty decent stay
Definitely not a comfortable location to Heritage White Town. But good stay. Only critique would be is they steam clean the white sofa cloth, keep tissue boxes, writing pad and pen. Breakfast staff seem a bit overloaded since basic training may be needed. Running around for each and everything Water comes in instantly hot. Great plus to that. Carpets are pretty decent in rooms. AC is super cold and cozy
Stayed 2 nights in Jul 2021

10/10 Excellent

Vicky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Front Office Manager on Jun 16, 2021
Dear Mr. Vicky Ethan, Greetings from Accord Puducherry! At foremost a sincere gratitude from the team to you for choosing to stay at our hotel. We are grateful to learn that our services had met your expectations. Looking forward an another chance to welcome you again at our hotel Stay safe, Stay Healthy With Service from Heart Accord Puducherry

8/10 Good

Ashish

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2021
Response from Front Office Manager on Jun 16, 2021
Dear Mr. Ashish, Greetings from Accord Puducherry! At foremost a sincere gratitude from the team to you for choosing to stay at our hotel. We are grateful to learn that our services had met your expectations. Looking forward an another chance to welcome you again at our hotel Stay safe, Stay Healthy With Service from Heart Accord Puducherry

10/10 Excellent

purna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from Front Office Manager on Jun 16, 2021
Dear Mr. Katari, Greetings from Accord Puducherry! At foremost a sincere gratitude from the team to you for choosing to stay at our hotel. We are grateful to learn that our services had met your expectations. Looking forward an another chance to welcome you again at our hotel Stay safe, Stay Healthy With Service from Heart Accord Puducherry

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The place is very old and begs for renovations. The staff were rude and disrespectful. Food/coffee was overpriced and the quality was underwhelming. Did not enjoy the stay, nor would i recommend this.
Stayed 2 nights in Mar 2021

8/10 Good

Akhil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Binu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel ans Staff
Amazingly clean rooms and such a friendly staff. They would take extra care and attention.
Stayed 2 nights in Dec 2020

8/10 Good

swaminathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in Cuddalore road and accessible to all areas.in hotel got spacious rooms .hotel is following all precautionary measures.got valet parking and can go by walking to surrounding areas.
Stayed 2 nights in Dec 2020

10/10 Excellent

Thyagarajan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Great location, very friendly staff and clean facilities. Highly recommend this place.
Stayed 2 nights in Sep 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020