Garden
Check availability

Reviews of Lake Star

4 out of 5
Lake Star
Barahipath; Lakeside; Pokhara; Nepal, Pokhara, PKR

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 19 reviews" "
Rating 8 - Good. 8 out of 19 reviews" "
Rating 6 - Okay. 6 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Ngoc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it's great to stay at Lakestar hotel during my trip, 5 stars
Stayed 2 nights in Dec 2023
Response from Sonam on Dec 18, 2023
Dear GuestThank you so much for your sweet review and valuable grading.We are very much thankful to lake star team for their kind efforts making your trip 5 stars.Our team looking forwards to welcoming you back on your next visit on pokhara.RegardsHotel Lake StarTeam

8/10 Good

Anandrao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Guest Relation Manager on Oct 6, 2023
Dear GuestThank you for your kind score on hotels.com. We hope you enjoyed your staying with us. Hope you will visit again on future.Kind RegardsHotel Lake Star

2/10 Terrible

Abhishek

Liked: Cleanliness, property conditions & facilities, room comfort
Staff too rude
All false information about the room. No mini bar. No tea/coffee maker. No 24 hrs front desk. Very rude behaviour with us. Since it was season time. They booked the room to some other guest. The room was already paid for in advance. Ultimately the worst experience of my life.

6/10 Okay

Matt

Disliked: Cleanliness
Need to Improve themselves
Positives: friendly front staff and manager. Needs Improvement: no buffet breakfast even though plenty of guests- should at least put out a big bowl of fresh frits for guests to help themselves, and muesli or oatmeal, all of these being cheap in Phokara. The maid never swept the floor, and dirty sheets on check in. Also, not the hotels fault but worth mentioning for female travelers- the street lights end a block before the hotel and you must walk by construction sites with male workers lurking in the shadows by night.

6/10 Okay

gerard m

Disliked: Cleanliness
Hotel ok, scenery is great, noise soon finished
The location is a bit off the main shopping area and restaurants. Unfortunately there is a lot of construction going on just next door. This can not be seen when gauging the hotel during booking. Hence it will always be a guess where you end up. The scenery was beautiful

8/10 Good

ash, hk

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel close to the town
Just need around 5 mins walk to the town. The view at the room surprised me.

10/10 Excellent

Mathew, Doncaster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliest hotel staff evet
The staff here were just amazing. It was like being on holiday with your friends. They were however professional at all times. Would highly recommend this place

8/10 Good

NG, Penang

Liked: Cleanliness, staff & service, room comfort
Ckean hotel. A short walk to the lake side
The hotel is clean. The staff are very helpful and meets our requirements. Wifi in room and lobby is good. Breakfast is average. The manager is very polite and greets all guests he meets.

10/10 Excellent

Sandeep, sk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Its an excellent budget hotel, very good food especially Indian food and great service, importantly always serves with a smile , truly a good experience....... Keep it up.....

8/10 Good

Bala, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Lulu, Shenzhen

Liked: Cleanliness, room comfort
clean and quiet
can see clearly of the mountain，nice location. Have to walk about 5 to 10 mins to the lake zone.

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Room was poor quality. Bed and sheets were old. Bathroom was not clean. No backup generator for when power went out.

8/10 Good

Colin, Bahrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel in Pokhara
Hotel is very clean and comfortable, staff are very friendly and take pride in what there doing. Its a good location 5 mins walk from the main tourist area restaurants and the lake.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean but a bit of a walk from Lakeside
It's a nice hotel and very neat and clean. One of the nicer looking ones in the area. The staff are friendly and helpful. The hotel's new so it's in great condition. The rooms are very clean and it has a hot shower available (you'll need to keep the hot water running for 5 mins for it to heat up). The only bit of inconvenience is that it's a bit of a walk from the lake. It's not a lot the first time around, but if you're out by the lakeside 5 times a day, it can get tiring. Also, try not to get a room in the 3rd floor or else you'll have to climb three floors up after a long walk to the hotel. Various tours are available from the hotel itself but they're quite pricey (sometimes double or more) compared to what's available from other tour operators just a few steps outside the hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Lake Star is Terrific
I very much enjoyed my stay at Hotel Lake Star and will definitely recommend it to others. The food was very good, the room was clean and comfortable, and -- even though the hotel was short-staffed because of the holidays -- the service was absolutely excellent.. The manager even took me to the airport in his own car!

6/10 Okay

Hiroshi, 東京、日本

上層階の客室からは、朝アンナプルナ山脈の山体が眺められます！
空港から送ってくれた、タクシーの運転手からは湖から最も遠いホテルで有ることは、聞いていましたが、やはり歩いて７～８分は掛かる場所に有って、ホテルの周辺は殆ど店がなく、ちょっとした物を買ったり食べたりするのに、いちいち湖方向の中心部まで行かないといけないので、ちょっと不便かと思います。 またこのホテルは、高さが実質７階位まで有りますが、エレベーターの設置がなく（ネパールではどうも全国的に朝９時～夕方６時頃まで計画停電が実施されているので、発電機を動かしてホテルの全電力を昼間も使えるようにしていなければ、結局無用の長物になるが）、５階（４階と言われたが、実質５階）の上層階で宿泊した為、チェックインの際は長い階段でも荷物を運んでもらえたが、チェックアウトの際には玄関まで自分で運ぶ羽目になったので、苦労しました。 客室は、広くゆったりとしていましたが、日中は日が入り明るいのに、夜になると照明が暗く許容レベル以下だったので、早速明るい電球を自分で購入して交換しました。 浴室は、シャワーだけでなく浴槽もあって、上層階でしたが充分ちゃんと熱いお湯が出て、毎日お風呂に湯を張って、快適に過ごす事が出来ました。（ネパールは山々が気候に大きく影響していて、盆地の為日中はものすごく暑く、気温が上がっても朝・晩は逆に寒くなるので、夜入浴出来体を温める事が出来るのは、嬉しかったです） ですが、日中は上層階とは云え、窓を開けていてもいつも自然の涼風が客室に入る訳ではなく、また電気が計画停電で供給されないので、扇風機さえも利用できないので、暑くてイライラする事も多々有りました。 全体としては、値段相応のまずまずの宿だと思います。

6/10 Okay

TSUTOMU, 千葉県

Disliked: Cleanliness, property conditions & facilities
面倒見が良いスタッフが頼もしい
4月の滞在に比べ、部屋掃除の丁寧さが減少。レストランやホールのスタッフは気安く親切である。改善点を確認し努力すれば、評価はもっと高くなる。

8/10 Good

CHO

레이크 사이드에서 조금 걸어가야 하는 불편이 있음.
포카라는 처음이었는데 다음부턴 뜨거운물만 나오면 거리에서 싼 게스트 하우스를 이용하겠다. 조식은 굳이 호텔 조식이 필요치 않아.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort