Dear Thomas, we sincerely apologize for the inconvenience you experienced regarding the availability of coffee during your stay. It's unacceptable that our promised service was not provided as expected. We take your feedback seriously and will share this issue with our staff to ensure that our advertised amenities are consistently available to our guests during the specified hours. Your satisfaction is our priority, and we appreciate your understanding. Should you choose to stay with us again, we would welcome the opportunity to provide you with the quality service and amenities you deserve.Best regards,ABVI Livermore Customer Care Team

Dear Esther, we apologize for the inconvenience you experienced during your stay regarding the cleanliness of the towels and the level of service provided by our staff. Providing clean and well-maintained amenities is a priority for us, and we regret that we fell short of your expectations in this regard. Your feedback is invaluable, and we will handle these issues promptly with our housekeeping and guest services teams to ensure that they are rectified. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience in the future. Thank you for bringing these matters to our attention.Best regards,ABVI Livermore Customer Care Team

Dear Tracay, we sincerely apologize for the conditions you encountered during your recent stay with us. Your feedback regarding the presence of black mold in the bathroom and the absence of smoke detectors is deeply concerning and unacceptable. Providing a safe and clean environment for our guests is our top priority, and we regret that we fell short of your expectations in this regard. Please rest assured that we take these matters very seriously, and we will handle them immediately to ensure that such issues are rectified and do not occur again in the future. We appreciate your understanding and patience, and we apologize for any inconvenience this may have caused you. If there's anything else we can do to handle your concerns or if you would like to discuss your experience further, please don't hesitate to reach out to us directly. We hope to have the opportunity to regain your trust and welcome you back for a much-improved stay in the future.Best regards,ABVI Livermore Customer Care Team

Dear Ian, thank you for choosing our hotel, and we appreciate your feedback. We understand that you may have encountered some areas that need improvement, and we sincerely apologize for any inconvenience caused. Please rest assured that your comments have been shared with our team, and we are actively working on renovations to enhance our facilities. Your insights are invaluable to us, and we hope to have the opportunity to provide you with an improved experience in the future.Best regards,ABVI Livermore Customer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Robert, we apologize for the experience you had during your recent stay with us. It is truly disappointing to learn that the cleanliness of your room did not meet our usual standards. Please know that we take your feedback seriously, and we will handle these issues promptly to ensure that they do not recur. We strive to provide a comfortable and enjoyable stay for all our guests, and we regret that we fell short in your case. Your satisfaction is important to us, and we hope to have the opportunity to regain your trust in the future. Best regards,ABVI Livermore Customer Care Team

Dear Michael, thank you for sharing your feedback with us. We're pleased to hear that you found your stay satisfactory and that our hotel's affordability and proximity to your destination met your needs. Your comfort and convenience are important to us, and we're glad we could provide a pleasant experience during your visit. If there's anything we can do to further enhance your stay in the future, please don't hesitate to let us know. We appreciate your patronage and look forward to welcoming you back on your next trip. Best regards,ABVI Livermore Customer Care Team

Dear Ana, we sincerely apologize for the disappointing experience you had during your stay. Your feedback is valuable to us, and we take your concerns seriously. We regret that the condition of the furniture and mattress fell below your expectations. We assure you that we will handle the issues you've raised with our team to ensure improvements are made promptly. Our goal is to provide a comfortable and clean environment for our guests, and we apologize for any inconvenience caused. If there's anything specific you would like to share or if there are ways we can make amends for your experience, please feel free to reach out. We appreciate your feedback, and we hope to have the opportunity to provide you with a more positive experience in the future.Best regards,ABVI Livermore Customer Care Team

Dear Myra, we're sorry to hear about the issues you encountered during your stay, and we appreciate your feedback. The concerns you mentioned about cleanliness, staff and service, and property conditions are all important, and we apologize for any inconveniences you experienced. We take your feedback seriously, and we will work diligently to make the necessary improvements to enhance the overall guest experience. Our aim is to provide our guests with a better stay, and we hope you'll consider giving us another opportunity to do so in the future.Best regards,ABVI Livermore Customer Care Team

Dear guest, thank you for choosing to stay at our motel and for sharing your feedback about your recent experience. We are delighted to hear that you were assigned a newly renovated room and that you found it clean and comfortable. It's great to know that you appreciated the new flooring, furnishings, and the large flatscreen TV. We are also pleased that the shower had powerful and consistent hot water. We apologize for the issue you encountered with the toilet bowl, but we appreciate your resourcefulness in fixing it yourself. Your feedback is valuable to us, and we will ensure that our maintenance team handles this issue promptly to prevent any future inconvenience for our guests. If you have any further comments or suggestions, please feel free to share them with us. We look forward to welcoming you back for another comfortable stay in the future.Best regards,ABVI Livermore Customer Care Team

Dear Edwin, thank you for sharing your detailed feedback about your recent stay. We greatly appreciate your constructive comments, as they help us to continually improve our services and offerings. We're thrilled to hear that you found our staff and housekeeping, especially April, to be friendly and efficient. We're also glad you enjoyed the quiet property and convenient parking, as well as the proximity to nearby amenities. On the other hand, we're truly sorry that your experience was marred by the condition of your room. We understand your concerns about the need for updates, the shower, stained sheets, and uncomfortable mattress. Your observations are crucial, and we're committed to handling these issues to enhance the overall guest experience. We apologize that you found the room's condition to be disappointing compared to your previous stay. Our aim is to provide consistently pleasant accommodations, and we're actively working on improvements based on your feedback. Should you decide to stay with us again, we'd appreciate the opportunity to make amends and provide you with a more satisfying experience.Best regards,ABVI Livermore Customer Care Team

Dear Tim, we apologize for the disappointing experience you had during your stay. Your feedback is valuable to us, and we are sorry for any inconveniences you encountered with the pillows, odor, cleanliness, and amenities. We strive to provide a comfortable and enjoyable stay for all our guests, and it's clear that we fell short in this instance. We appreciate your input and will use it to make improvements to ensure a better experience for future guests. Best regards,ABVI Livermore Customer Care Team

Dear Thomas, we're sorry to hear that your experience at our facility didn't meet your expectations. Your feedback is important to us, and we appreciate you bringing these issues to our attention. We apologize for the inconveniences you faced with the ice machine, coke machine, washer and dryer, and pool being out of service. We understand the importance of these amenities and will work to rectify the situation as soon as possible. Regarding the lack of coffee available in the room and front reception, we will ensure that our staff is well-equipped to provide this essential amenity to our guests. We apologize for the shortage of towels and the poor quality of bath towels. Our housekeeping team will be reminded of the importance of providing sufficient and high-quality linens for our guests' comfort. We value your feedback about pricing and will take it into consideration as we assess our rates to ensure they align with the level of amenities and services we offer. Your satisfaction is important to us, and we hope to have another opportunity to provide you with a more enjoyable and pleasant stay in the future. Thank you for your valuable feedback.Best regards,ABVI Livermore Customer Care Team

Dear Virginia, we apologize for the inconvenience and disappointment you experienced during your stay. It's essential for us to deliver the amenities and services as advertised on our website, and we understand your frustration if this was not the case during your visit. Regarding the hot water issue, we regret that it affected your stay, and we apologize for any inconvenience caused. Our team should have been more responsive to your complaints and taken appropriate actions to address the situation. We truly appreciate your feedback, as it helps us improve our services and ensure a better experience for future guests. Please know that we take your concerns seriously, and we will work diligently to rectify the issues you encountered. Should you decide to give us another chance in the future, we'd be eager to provide you with a much-improved and enjoyable stay. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more satisfying experience.Best regards,ABVI Livermore Customer Care Team

Dear Elina, we're glad to hear that you enjoyed our hotel's great location near downtown Livermore. Being close to the attractions and amenities in the area can certainly enhance your stay. Additionally, we're pleased that you found your room to be very clean. Maintaining a high standard of cleanliness is important to us, and we appreciate your positive feedback. Thank you for choosing our hotel, and we hope to welcome you back again in the future.Best regards,ABVI Livermore Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Shirley, thank you for sharing your experience with us. We are delighted to know that you enjoyed your stay with us and the location was convenient for you. We look forward to serving you soon! Best regards,ABVI Livermore Customer Care Team

Dear Tom, we are glad that your review reflects a positive impression of us from your recent stay here. We are equally pleased to have the opportunity to host you and, we look forward to having you back with us soon. Thanks!Best regards,ABVI Livermore Customer Care Team

Dear Tom, thank you for taking the time to review your stay at our hotel. We trust that you had a pleasant time while being with us and, we hope we have the privilege of hosting you yet again. Best regards,ABVI Livermore Customer Care Team

Dear Tom, we are glad that your review reflects a positive impression of us from your recent stay here. We are equally pleased to have the opportunity to host you and, we look forward to having you back with us soon. Thanks!Best regards,ABVI Livermore Customer Care Team

Dear Christine, thank you so much for your review. While we are happy that you stayed with us, we are disappointed for failing to blow it out of the park for you. We sincerely apologize for the issues encountered by you during your stay with us and we promise to take adequate steps to deal with them accordingly. We look forward to hosting you soon!Best regards,ABVI Livermore Customer Care Team

Dear Nathan,What you've described isn't the experience we want our guests to have and we'll be sure to have our housekeeping teams look into all your comments further. Despite this, we hope you'll consider giving us another chance later down the road.

Dear Robert, thanks for your positive feedback and generosity with that rating. We are pleased to know that your time with us was great, and we hope we have the pleasure of hosting you soon. Best regards,ABVI Livermore Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Fred, thank you for taking time out of your busy schedule to write us a review. We are delighted to know that you have enjoyed your stay with us and, we hope that we have the pleasure of hosting you again. Best regards,ABVI Livermore Customer Care Team

Dear Greg, thank you so much for your review. While we are happy that you stayed with us, we are disappointed for failing to blow it out of the park for you. We sincerely apologize for your experience regarding the air conditioner. We have always emphasized providing the best possible experience for our valued guests such as you, yet we apologize for missing the mark here. We wish you had brought this to our notice earlier, as this would have helped us provide you with a better alternative. We will make sure to highlight the issues to the concerned parties, and we hope to take steps to avoid such instances going forward. We look forward to hosting you soon! Best regards,ABVI Livermore Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Jennifer, thank you so much for taking time out of your busy schedule to write us a review. While we are glad that you chose to stay with us, we are disappointed to hear about your unfortunate experience. We apologize that your room does not appear to have been thoroughly checked before your arrival, and we will ensure that our housekeeping team is aware of your comments, and is more conscious of this going forward. We hope you give us another chance to serve you and leave a better impression the next time. Best regards, ABVI Livermore Customer Care Team

Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards, Customer Care Team

Dear guest, thank you so much for your review. While we are happy that you stayed with us, we are disappointed for failing to blow it out of the park for you. We will look into your claims regarding the property and check the feasibility of a property upgrade. We hope to have you back amongst us soon! Best regards, ABVI Livermore Customer Care Team

Dear Christopher, thank you so much for your valued response. While we are happy that you stayed with us, we are disappointed for failing to blow it out of the park for you. We appreciate you for highlighting this particular issue and, we will take steps to ensure such instances aren't repeated henceforth. We look forward to hosting you soon. Best regards, ABVI Livermore Customer Care Team

Dear Mary, thank you so much for your valued review. While we are happy with your decision to stay with us, we feel disappointed for failing to blow it out of the park for you. We are disappointed to know about your experience and impression of us. We always strive to serve our guests to the best of our abilities and provide them with a memorable experience. However, we seemed to have failed this time in this particular endeavor and we sincerely apologize. We will surely highlight these issues to our housekeeping staff and take steps to avoid such instances in the future. We wish you had brought this to our notice earlier as this would have helped us find a better alternative. We hope you will give us another opportunity to host you and improve your experience. Best regards, ABVI Livermore Customer Care Team

Hey Karen, Thank you for taking the time to review your stay with us. We appreciate the positive rating, despite facing some issues. We appreciate suggestions about how we can make things better for our guests in the future. We apologize for the issue you experienced with the property, and we will see what we can do about having some updates soon. We trust that the positives of your stay outweighed any downside, and we look forward to having you back when you return to Livermore. Best regards, ABVI Livermore Customer Care Team

Hey Andres, Thank you for the positive rating. We appreciate it. We hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to the area. Best regards, ABVI Livermore Customer Care Team

Dear guest, thank you so much for taking time out of your busy schedule to write us a review. While we are happy with your decision to stay with us, we are disappointed for failing to blow it out of the park for you. As per our organizational policy, we have currently suspended all-cash transactions as a measure of safety protocol due to COVID19. This is to ensure the safety of our guests is not compromised. We hope you understand and, we look forward to hosting you soon! Best regards, ABVI Livermore Customer Care Team

Hey there, Thank you for your review of the recent stay with us. We are sensing some mixed sentiments in your review which is a perfect measure of the kind of hospitality that we're providing and the necessary improvements which still need to be introduced from our side. There's nothing called a perfect hotel experience if the guests do not take to this platform to voice their opinion with extreme honesty. We thank you for sharing your concerns with us along with the positives. We apologize for the inconvenience caused to you. Again, we assure you that we'll look into these areas and take the necessary corrective action. We look forward to welcoming you again and assure you the best of our services in the future! Best regards, ABVI Livermore Customer Care Team

Hey there, Thank you for the positive review. We really appreciate it. We are glad that you found the rooms updated, and we also hope everything was in order, and you had easy access to your essentials. It was a pleasure to host you, and we look forward to having you back many more times in the future. Best regards, ABVI Livermore Customer Care Team

Dear Guest, Many thanks for the stellar review. We are ecstatic to hear that your experience was excellent. We are glad to read that you had a great stay with us, and we hope everything was in order, and you had easy access to your essentials. It was a pleasure to host you, and we look forward to having you back many more times in the future. Best regards, ABVI Livermore Customer Care Team

Hey there, Thank you for taking the time to review your stay with us. We appreciate the positive rating, despite facing some issues. We appreciate suggestions about how we can make things better for our guests in the future. We apologize for the issue you experienced with the air conditioner, and we will see what we can do about having some updates soon. Additionally, we apologize for the disappointment you describe with the room, and we sincerely hope that this aspect of your visit did not detract from the overall experience too much. We trust that the positives of your stay outweighed any downside, and we look forward to having you back when you return to Livermore. Best regards, ABVI Livermore Customer Care Team

Hey there, Thank you for your review of the recent stay with us. We are sensing some mixed sentiments in your review which is a perfect measure of the kind of hospitality that we're providing and the necessary improvements which still need to be introduced from our side. There's nothing called a perfect hotel experience if the guests do not take to this platform to voice their opinion with extreme honesty. We thank you for sharing your concerns with us along with the positives. We apologize for the inconvenience caused to you. Again, we assure you that we'll look into these areas and take the necessary corrective action. We look forward to welcoming you again and assure you the best of our services in the future! Best regards, ABVI Livermore Customer Care Team

Hey there, Thank you for taking the time to review your stay with us. We appreciate the positive rating, despite facing some issues. We appreciate suggestions about how we can make things better for our guests in the future. We apologize for the issue you experienced with the property, and we will see what we can do about having some updates soon. Additionally, we apologize for the disappointment you describe with the expectation of certain amenities like a hairdryer, and we sincerely hope that this aspect of your visit did not detract from the overall experience too much. We trust that the positives of your stay outweighed any downside, and we look forward to having you back when you return to Livermore. Best regards, ABVI Livermore Customer Care Team

Hey there, Thank you for the positive review. We really appreciate it. We are glad that you found the accommodation pleasant and our location convenient. We also hope everything was in order, and you had easy access to your essentials. It was a pleasure to host you, and we look forward to having you back many more times in the future. Best regards, ABVI Livermore Customer Care Team

We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits. Best Regards, Customer Care Team

Dear guest, thank you so much for taking time out of your busy schedule to write us a review. While we are glad that you chose to stay with us, we are sad to hear about your impression of us. As you have correctly pointed out, our building and some of our furniture are quite old, but we trust that you noticed the wonderful standard of cleanliness and upkeep that we maintain, and we hope that this did not detract from your stay too much. We hope that you might notice some improvements on a future stay. We look forward to hosting you soon! Best regards, ABVI Livermore Customer Care Team

Dear Guest, Thank you for taking the time to review your stay with us. We appreciate the positive rating, despite facing some issues. We appreciate suggestions about how we can make things better for our guests in the future. Various safety protocols have been implemented due to COVID, because of which we are unable to allow pool access, and other facilities, temporarily. We have removed the mention of pool wherever possible, but we will check again to see if we have missed it somewhere online. Thank you for your continued patronage. It was a pleasure to host you, and we look forward to having you back many more times in the future. Best regards, ABVI Livermore Customer Care Team

Dear Guest, Many thanks for the positive review. We are ecstatic to hear that your experience was pleasant. We are glad to read that you had a great stay with us, and we hope everything was in order, and you had easy access to your essentials. It was a pleasure to host you, and we look forward to having you back many more times in the future. Best regards, ABVI Livermore Customer Care Team