We stayed here for 2 nights before going to Tulum. The location is perfect right off of La Quinta. Close to all the restaurants, shops and the beach! The rooftop bar/pool had a great vibe and the drinks were superb. we will definitely be back.
"Boutique Hotel with Exclusive Feel, yet affordable"
The Palm at Playa is the BEST non-all-inclusive hotel in Playa Del Carmen!! If you're on a budget staying at a smaller hotel or don't want to pay triple the price for an all-inclusive resort, definitely try P@P. The rooftop pool & bar is the best in PDC for two reasons, the staff and the feeling of exclusivity. Unlike the huge resorts, this pool has a very private feel to it, much welcomed when coming from a big city. The other boutiques have nice pools on the ground floor but they are surrounded by the hotel structure which means limited hours of sun, while P@P is on the roof so you get sun all day! On Saturday and Sunday they have a DJ pumping chill, deep-house music from 1PM to 6PM. Plus the drinks are reasonably priced and the snacks are great. If its your first time playa you'll discover most people DON'T hang at the beach because of the seaweed and the smell, so a good hotel pool is key. Alberto runs a great operation!
Unlike the large, all-inclusive hotels, P@P gives you the freedom to explore the many delicious restaurants in the city instead of being stuck at the resort. I recommend Plank & Improvist (fancy food $$$), Kaxapa Factory (Venezuelan), Don Sirloin (the best cheap tacos 1/2$), or if feeling adventurous take a taxi to the edge of town and try Alux (it's in a Cave).
P@P includes a free breakfast between 6-11, is amazing! You get juice, coffee, a small fruit platter, toast upon request, and one main breakfast dish - try the green chilaquiles!
This hotel is in the heart of the city- close to 5th avenue, great nightlife, and the beach. The hotel was very clean and the view was lovely. Breakfast was delivered to your room at a time that you request it. Sound proof glass helped a lot at night. I loved that boutique feel...so quiet and relaxing. Large resorts cannot give you this kind of comfort.
Traveller from Fort Worth, Texas
Playa Palms Beach Hotel is designed to give our guests an out of the ordinary hotel experience in a timeless environment …More
Rarely does a property actually look prettier and bigger than in the stock photos. But in this case, it does. The hotel is second to none in its beauty. It has a fabulous European, modern feel mixed with funky cool touches like the giant mural and VW covered in seashells. The staff in unfailingly friendly and the location at the north end of 5th avenue can't be beat. It
puts you in the heart of everything -
Walkable to countless shops and restaurants. But it's also far enough north that we never heard street noise at night sleeping.
I can't say enough about the beauty of the rooftop terrace, the perfect music being played, the live band one night .... It was like paradise every day. And super convenient to a ton of dive shops as well. Don't miss this property or eve think of staying anywhere else in town in Playa del Carmen.
Hotel was pretty nice renovated and got a free upgrade to a bigger suite. However, room service took forever to come and on my last night staying there i ordered some late night snack but it never came. Luckily, i had dinner and just wanted something to munch on. Also, for some odd reason there was a lady that wanted to come in for room service at around 6:30pm (the room was cleaned in the morning already) while my wife and i was undressed after going to the xplor park and was about to shower. They knocked once and just came right in and we had to yell at her to ask her to leave. Very bad experience there.
I went to Playa del Carmen for a wedding and a friend recomended La Pasión amongst other hotels. The staff was very nice and helpful, the rooms clean , very good breakfasts and it is close to the beach and to the main streets.
Awesome and friendly staff. Very cute hotel. Large and clean rooms. Walking distance to everything. Half block to beach made it all worth it. Restaurants also walking distance. Definitely coming back. Thanks for making me feel welcome!
Nice hotel in 5th avenue in Playa del Carmen. Although the avenue can be noisy, the room was very quiet (it was a junior suite in the back of the hotel, second story). Clean and contemporary room, very comfortable bed, nice restroom, good breakfast, friendly staff, small pools. Beach and bus station within walking distance, 5 and 20 minutes respectively.
Still small enough to explore on foot, Playa del Carmen has a relaxed, yet cosmopolitan feel, with a variety of hotels, shops, and restaurants ranging from causal to upscale. European-style sunbathing is common on beaches. Playa is a popular jumping-off point for day trips to Xcaret, Xel-Ha, Tulum, and other peninsula attractions, and a passenger ferry makes frequent runs to Cozumel.