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Tukan Hotel Playa del Carmen

3.5 star property
Comfortable resort, walk to Quinta Avenida

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Tukan Hotel Playa del Carmen

Photo gallery for Tukan Hotel Playa del Carmen

2 outdoor pools
2 outdoor pools
Standard Room
Breakfast, lunch and dinner served
Deluxe Room | Bathroom

Overview of Tukan Hotel Playa del Carmen

Reviews
6.6

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
5a Ave Norte Entre 14 Y 16, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationPlaya del Carmen Main Beach4 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal13 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive
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Room options

View all photos for Deluxe 2 Bedroom

Deluxe 2 Bedroom

Deluxe 2 Bedroom

Highlights

Air conditioning
LCD TV
2 bedrooms
Ceiling fan
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Cable channels
  • 463 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
  • 215 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
  • 226 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Twin Bunk Bed

Similar properties

Exterior
Wyndham Garden Playa del Carmen
Pool
Breakfast included
Spa
Parking included
8.2 out of 10, Very good, (1002)
The price is CA $114
CA $141 total
includes taxes & fees
May 1 - May 2
Wyndham Garden Playa del Carmen

About the area

Playa del Carmen

Tukan Hotel Playa del Carmen is located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, and is in a shopping district and by the sea. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Xaman Ha Aviary and Cenote Chaak Tun are also worth visiting. Discover the area's water adventures with jet skiing and snorkeling nearby, or enjoy the great outdoors with ziplining and skydiving.
Visit our Playa del Carmen travel guideOpens in a new window
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 1 min walk
  • Quinta Alegría Shopping Mall - 1 min walk
  • Playa del Carmen Main Beach - 4 min walk
  • Mamitas Beach - 6 min walk
  • Playa del Carmen Maritime Terminal - 13 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • Starbucks - 1 min walk
  • La Parrilla Playa - 1 min walk
  • Ah Cacao Chocolate Café - 2 min walk
  • Harry's Grill Prime Steakhouse & Raw Bar - 1 min walk
  • Hacienda Tequila - 1 min walk

About this property

Tukan Hotel Playa del Carmen

Resort near Xplor Theme Park
Tukan Hotel Playa del Carmen is located close to Quinta Avenida and Playa del Carmen Main Beach, and provides a terrace, a garden, and a bar. The on-site restaurant, La Ceiba, offers breakfast, lunch, and dinner. Free in-room WiFi and a gym are available to all guests.
You'll also find perks like:
  • 2 outdoor pools
  • Buffet breakfast (surcharge), access to a nearby health club, and luggage storage
  • A porter/bellhop, concierge services, and multilingual staff
  • Wedding services, a 24-hour front desk, and smoke-free premises
  • Guest reviews say good things about the helpful staff, overall condition, and location
Room features
All 156 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and shampoo
  • 32-inch LCD TVs with cable channels
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–11:00 AM for a fee: MXN 245–270 for adults and MXN 125–150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Ceiba

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 11 buildings
  • 3 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per pet, per night, plus a deposit of MXN 500 per stay
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 245–270 for adults, and MXN 125–150 for children
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 250 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Tukan
Hotel Tukan & Beach Club
Hotel Tukan & Beach Club Playa del Carmen
Tukan
Tukan Hotel Beach Club
Tukan Beach Club Playa del Carmen
Tukan Beach Hotel
Tukan Hotel
El Tukan Hotel Playa Del Carmen
Hotel Tukan Beach Club Playa del Carmen
Tukan Beach Club
Tukan Hotel Beach Club Playa del Carmen
Hotel Tukan Beach Club

Frequently asked questions

Does Tukan Hotel Playa del Carmen have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Tukan Hotel Playa del Carmen?

As of Apr 18, 2024, prices found for a 1-night stay for 2 adults at Tukan Hotel Playa del Carmen on Apr 29, 2024 start from CA $67.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tukan Hotel Playa del Carmen pet-friendly?

Yes, this resort allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of MXN 500 per stay and a fee of MXN 250 per pet, per night.

How much is parking at Tukan Hotel Playa del Carmen?

There is free parking nearby.

What time is check-in at Tukan Hotel Playa del Carmen?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Tukan Hotel Playa del Carmen?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Tukan Hotel Playa del Carmen located?

Located in Downtown Playa del Carmen, this resort is within a 5-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

Tukan Hotel Playa del Carmen Reviews

Reviews

6.6
Rating 10 - Excellent. 158 out of 871 reviews" "
Rating 8 - Good. 266 out of 871 reviews" "
Rating 6 - Okay. 218 out of 871 reviews" "
Rating 4 - Poor. 108 out of 871 reviews" "
Rating 2 - Terrible. 121 out of 871 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Erick

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Very nice Tropical Hotel. Not very modern but clean and functional. I didn’t like that the Hotel counts with two separate buildings half a block apart. The main building has a bigger pool and is right off Famous Fifth Avenue. The other still very close but not right off the strip. Very small Pool. Parking sucks if you leave at night. The parking attendants there 24/7 can be very helpful.
Stayed 2 nights in Mar 2024

4/10 Poor

Abel

Stayed 3 nights in Mar 2024

6/10 Okay

Tania

Liked: Staff & service
Stayed 5 nights in Mar 2024

10/10 Excellent

Ruth, Las vegas

Stayed 1 night in Mar 2024

2/10 Terrible

Nikki

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The hotel grounds were very pretty with the greenery around the pool, very beautiful. The hotel was also well located next to 5th ave...however, the rooms were small & oddly shaped. The room smelled like sewer. The mattresses were as hard as a rock with lumpy & hard pillows. The bath towel were large (bath blanket) which was nice, but they were OLD. They were the towels in the perfect state to rip up and use for cleaning the car. The air conditioning barely worked, it took 8 hours for the room to cool down enough to be bearable enough to sleep. As if that wasnt bad enough, the shower was dirty, small and the water barely dripped out of the shower spout. No need to even turn on the cold water, just turning on the hot water, after 15 mins, was luke warm, warm enough to go under ... unless youre brave & shower with cold water. The entire bathroom, especially the shower head needs a DEEP cleaning.
Stayed 3 nights in Feb 2024

10/10 Excellent

Joanne Florence

I like being right by 5th avenue
Stayed 11 nights in Feb 2024

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Rene was an excellent asset. I'd say he was very good at running the hotel. The cleaning women were too, except they were a bit chatty when they convened. The young women in the registration/lobby were not very helpful and it appeared to pain them that they were interrupted...although they weren't working. Also, can I suggest that you 1) power wash the pool area later in the day, not at 7:00 a.m. and 2) provide a small refrigerator and coffee pot in every rooms.
Stayed 4 nights in Jan 2024

6/10 Okay

Martin

Close to the 5ta Avenue
Stayed 4 nights in Jan 2024

4/10 Poor

Roydon

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Stayed at Tukan before covid and was treated well. Totally diferent this time around. Unresponsive and grummpy recepton. Wasted hours just to ty and get the TV to work. Toilet was junk and hotel ignored request to fix. Many noisy guests carrying on to all hours with no reponse from the hotel.
Stayed 9 nights in Jan 2024

General hotel information

Reasons to Book
Property Cleanliness & Beautiful Rooms
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5