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Reviews of Hotel San Lino

4 out of 5
Hotel San Lino
Via San Lino 26, Volterra, PI

Reviews

8.6

Excellent

Rating 10 - Excellent. 56 out of 145 reviews" "
Rating 8 - Good. 70 out of 145 reviews" "
Rating 6 - Okay. 13 out of 145 reviews" "
Rating 4 - Poor. 6 out of 145 reviews" "
Rating 2 - Terrible. 0 out of 145 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Jenny, reception on Apr 24, 2024
Hi Miguel,Thank you so much for the high score you gave us.We will be happy to host you again in the future.Regards.

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Danielle

Travelled with partner
Liked: Cleanliness, staff & service
Enjoyed our stay. Good hotel, a bit dated rooms - showers quite small. Included breakfast was average - nothing wrong with average! Just not quite the quality of other 4 stars I have stayed at. A very good average hotel.
Stayed 3 nights in Aug 2023

10/10 Excellent

emilia

Travelled with group
I loved this place it's not a fancy big hotel but quite small with small rooms and a private pool . Breakfast was a treat think of a bed and breakfast in a medieval town . It is in the city walls so you can pay extra for parking and have access to the city center . If you want big and fancy this may not be for you ❣️friendly staff clean and efficient I was truly impressed and had a great experience ☺️
Stayed 1 night in Aug 2023
Response from Lisa, Jenny e Dorotea on Aug 12, 2023
Thanks Emilia! We hope to see you again in futureRegards

10/10 Excellent

Fiona

Stayed 1 night in Aug 2023

10/10 Excellent

Maurice

Stayed 3 nights in Jul 2023
Response from Jenny on Jul 10, 2023
Dear Maurice,Thank you for your feedback.We appreciate it.We hope to see you soon again!

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent Jenny Dorothy and Antonio excellent …very attentive The cooked Breakfast could have been a lot better
Stayed 7 nights in Jun 2023
Response from Jenny on Jul 10, 2023
Dear Keith,Thank you.It was a pleasure to have you here.We will wait for you soon!

10/10 Excellent

Geoffrey

Stayed 1 night in Jun 2023
Response from Jenny on Jul 10, 2023
Hi Geoffrey,Many thanks for sharing with us your opinion.We're happy that you enjoyed your time here.Hope to see you again!

8/10 Good

Zbigniew

Stayed 1 night in May 2023
Response from Lisa, Jenny, Dorotea on Jun 17, 2023
Thanks, we hope to see you again in future!

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The parking was very convenient. The staff were very friendly. We loved the pool area.
Stayed 1 night in May 2023
Response from Lisa, Jenny, Dorotea on May 22, 2023
La ringraziamo per il suo giudizio. Speriamo di rivederla presto!

8/10 Good

Ian

Stayed 1 night in May 2023
Response from Lisa, Jenny, Dorotea on May 22, 2023
La ringraziamo per il suo giudizio. Speriamo di rivederla presto!

10/10 Excellent

Karen, Pinckney

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique stay in a former convent. Small but comfortable rooms. Staff went out of their way to offer assistance. Volterra is a lovely town too!
Stayed 1 night in Apr 2023
Response from Lisa, Jenny, Dorotea on May 22, 2023
La ringraziamo per il suo giudizio. Speriamo di rivederla presto!

10/10 Excellent

Karen, Pinckney

Response from Lisa, Jenny, Dorotea on May 22, 2023
La ringraziamo per il suo giudizio. Speriamo di rivederla presto!

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing!
Stayed 2 nights in Apr 2023
Response from Lisa, Jenny, Dorotea on Apr 21, 2023
Thanks Maria,we hope to see you next time in Volterra!

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, professional and very helpful. The breakfast was delicious. The garden, patio and pool (not open in October) were beautiful.
Stayed 3 nights in Sep 2022

8/10 Good

Evangelos

Stayed 3 nights in Aug 2022

8/10 Good

Jeanette

Stayed 2 nights in Sep 2022

10/10 Excellent

Asta Arildsen

Stayed 5 nights in Aug 2022

8/10 Good

Jonathan

Stayed 1 night in Aug 2022

6/10 Okay

Anna-Maria

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Poor beds and breakfast, great location.
The beds are very firm, like sleeping on a rock. They need a topper. Breakfast is poor. Woman is reception was very helpful and serviceminded. Parking is close! Pool area is nice. Walking distance to everything in town.
Stayed 1 night in Jul 2022
Response from Jenny on Aug 14, 2022
Dear Anna-Maria, Thank you for your stay and for your feedback. We really apprecieted your words about our staff, pool area and position. We take note of your recommendation about the mattress. We hope to see you again in the future. Volterra has always lots of particulars to discover! Wish you a good rest of holidays.

10/10 Excellent

Roberta

Stayed 1 night in Jun 2022
Response from Dorothy on Jun 13, 2022
Thank you, we value your opinion and we will ocntinue doing our best! Kindly

8/10 Good

Trine

Stayed 1 night in Jun 2022
Response from Dorothy on Jun 13, 2022
Thank you, we value your opinion and we will continue doing our best! Kindly

10/10 Excellent

jean-paul

Stayed 1 night in May 2022
Response from Dorothy on May 12, 2022
Thank you for your kind review. We hope to see you again soon! Regards,

8/10 Good

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cordialità in un ex convento
Un servizio cordiale e puntuale fin dalla prima telefonata. Camera in buone condizioni e confortevole. Colazione con possibilità di qualsiasi scelta.
Stayed 1 night in Apr 2022
Response from Dorothy on Apr 26, 2022
La ringraziamo per la sua opinione. Siamo felice che il soggiorno sia stato di suo gradimento e speriamo di rivederla presto. Saluti,

8/10 Good

Dennis

Stayed 2 nights in Sep 2021

6/10 Okay

Ole Bo

Travelled with family
Liked: Cleanliness, room comfort
Lidt ramponeret hotel.
Morgenmad noget kedeligt. Alt skal serveres. Det er i disse tider helt forståeligt. MEN, så må man forvente at serverings personalet. Forstår en smule engelsk. Fint pool område. Savner mulighed for at få servering af kaffe og drinks. Håndklæder skiftes dagligt, hvilket er langtfra miljøvenlig.
Stayed 3 nights in Sep 2021

4/10 Poor

Hanna Theresia

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Vi fik et værelse ud mod gaden, med en umådelig larm…. Endvidere var badeværelset ukomfortabelt, hvor man måtte sidde med benene i brusekabinen, når man sad på potten… enten var badevandet for varmt eller for koldt… dog var der en dejlig gårdhave med pool… men nej der kommer vi ikke igen..
Stayed 3 nights in Sep 2021

8/10 Good

Liselott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!!!!
Hotel staff are very nice and helpful. The location of the hotel was perfect. We didn’t understand that we had to reserve parking ahead of time, but we’re able to get a parking space after the first night. We found that the room wasn’t very comfortable and there were insufficient plugs to charge our phones. We had to unplug lights in order to Charge the phones. Not a big deal, but it made the room too dark to read in the evenings.
Stayed 2 nights in Jul 2021
Response from Lisa DI Sandro on Aug 29, 2021
Thank you for choosing our Hotel. Your opinion is very important to us.

6/10 Okay

Tracey

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was located within the heart of Volterra with modern amenities.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to stay in Volterra
Great place to stay in Volterra
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019

8/10 Good

Darin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view in Volterra
We had a superior double room with a balcony. Beautiful view from the balcony of the towers of Volterra and the stunning surrounding hills and valleys. Paying for the parking garage is highly recommended and saves hiking up from the city parking lots which all seem to be below the Centro Storico. Room furnishings were a bit basic for the price, but staff was very nice and breakfast was good. Perfectly located inside town. Overall highly recommended.
Stayed 1 night in May 2019
Response from Lisa, reception on May 14, 2019
dear Darin, thanks for the feedback! We are happy that the stay was pleasant. We hope to see you in future Best regards

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Location and Staff
Lisa was so very friendly and accommodating. Such a pleasure staying here.
Stayed 1 night in Apr 2019
Response from Lisa, reception on May 7, 2019
Dear Charls, thank you so much for your lovely words! Hi hope to see you again...

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay but phone ahead to reserve parking!
Friendly staff, clean and good location for walking around. We found designated parking spots for the hotel right close by but as we did not phone to reserve them first we had to move and park very far away and pay.
Stayed 1 night in Apr 2019
Response from Lisa, reception on May 7, 2019
Dear Shirley, thanks for the feedback. I'm sorry for the garage but unfurtunally we have only a fews place... next time remember to book it in advance! Regards

10/10 Excellent

Steve, Torquay. GB

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel couldn’t be better, Located in the middle of a medieval town in Tuscany.
Stayed 3 nights in Apr 2019
Response from Lisa, reception on Apr 16, 2019
Thanks Steve, it was a pleasure for us to have you as our guest! I hope to see you next time...

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Ok hotel expensive so would expect higher quality.
Stayed 1 night in Jul 2018

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel in lovely Volterra
Former convent, basic rooms with private bathrooms. Unheated pool
Stayed 1 night in Jun 2018
Response from Hotel San Lino on Jun 26, 2018
Thank You Cheryl!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, nice and relaxing!
Stayed 1 night in Jun 2018
Response from Hotel San Lino on Jun 26, 2018
Thank You!

6/10 Okay

juan Carlos

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
See paragraph 4 above
This comment regards the reception personnel. While Paola was helpful and cordial, Ana that was in charge when we leaved, was busy with her personal cel phone making us wait to check out and would'nt allow us to remain one more minute at check out. Also while they have access to a adjacent parking, they do not have anybody available to help with the luggages to the car. We are a couple in their seventies and it was difficult to carry three lauggages to the parking since we were not allowed to park in front of the hotel to load. I am sure they can benefit with our comments and make easier for future customer. Good restaurant for breakfast and dinner but understaffed for service. We wouldn't return to this hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go for it
Very nice, great location, and attentive staff. Within the city walls and easy to walk to anything.

6/10 Okay

tinman21, Salt Lake City, UT

Liked: Cleanliness
Hotel with parking
This hotel is just inside the gate of the city but still in the ZTL zone so make sure to give hotel your cars plate number. I had one day reservation and added a extra day to see the town. Hotel is within a 15 min uphill walk to town center. I stayed because I had a car and needed to get rid of it a couple of days so this hotel worked fine for me. If coming from train station it's to far for me to walk. Breakfast was good, pool was fine and rooms a little smaller than I had hoped. If I go back with a car again I will stay here.

6/10 Okay

Verified traveller

Liked: Cleanliness

8/10 Good

sukwon, san diego

Liked: Cleanliness, staff & service, property conditions & facilities
Good staying
Great location at reasonable price.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Todd, Vienna, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inside Historic Area, Amazing Location
Hotel was great! Very nice restaurant, relaxing pool, awesome views of Tuscan countryside and Volterra. Parking provided at a fee, but very convenient and accessible. Hotel was perfectly located within the historic city walls, walked to all the sites and enjoyed strolling the streets at night and enjoyed many of the great restaurants in Volterra. Definite city and hotel to visit again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for couples
Excellent stay made extremely pleasant by the very helpful staff and nice rooms and great breakfasts. I would recommend this to a friend. My only request would be for coffee making facilities in the room. Other than that it was very good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, friendly/helpful staff!
Hotel San Lino is the place to stay if traveling to Volterra! Great staff, comfortable rooms (some better than others), GREAT pool area- quiet & relaxing!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
close to all must-see sights
Very satisfied, this is a historic place and romantic surroundings, perfect place to spend for couples, not a place for children