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Reviews of Woraburi Phuket Resort & Spa

4 out of 5
Woraburi Phuket Resort & Spa
198 Patak Road, Karon Beach, Karon, Phuket

Reviews

7.0

Good

Rating 10 - Excellent. 80 out of 479 reviews" "
Rating 8 - Good. 167 out of 479 reviews" "
Rating 6 - Okay. 142 out of 479 reviews" "
Rating 4 - Poor. 66 out of 479 reviews" "
Rating 2 - Terrible. 24 out of 479 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a perfect location opposite Karon beach . The hotel is a little dated but the lovely friendly and welcoming staff more than make up for it . I would definitely recommend
Stayed 5 nights in Aug 2023

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with beach out the front sho.
Stayed 1 night in Aug 2023
Response from OIL on Aug 29, 2023
Thank you for your supporting us. We wish to serve you again for the next holiday

10/10 Excellent

Bradley Gordon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Recommend the pool access room, great position and value, lovely staff all round
Stayed 6 nights in Jul 2023
Response from OIL on Aug 29, 2023
Thank you for your supporting us. We wish to serve you again for the next holiday. Have a great time there!!!

4/10 Poor

Karen.

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It was close to the beach Staff don't understand English language Does not cater for all nationalities Not enough information on facilities in your room
Stayed 10 nights in Apr 2023

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Had a pool access room which was a great experience with shaded pool at the door. Nice large room. Pool had islands and frangapani trees in bloom. Right opposite beach
Stayed 11 nights in Mar 2023

2/10 Terrible

byron

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid this hotel
Terrible hotel Individual beds hard hard hard hard Air-conditioning not.working properly In 3 nights never clean my bedroom Avoid this hotel You can't relax with terrible beds and warm in the room. Complete disappointed
Stayed 3 nights in Jan 2023

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service
Location is great opposite perfect beach. Staff friendly ( especially Kathy). Rooms are large . Place is old ( but tired ) but who spends time in their room on holiday ! Would recommend if you are in a budget and like beach. Indian restaurant around Corner was fab. Massage places and shops close . Enjoyed my stay thank you 🙏
Stayed 4 nights in Dec 2022

2/10 Terrible

Christine-Michelle

Stayed 5 nights in Dec 2022

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Five stars for value
Great place to stay on Karon Beach which is just across the road. Walking distance to the Karon roundabout for bars and restaurants. Close to eateries and markets. Staff very friendly. Property dated but comfortable after recovering from Covid and lack of visitors. Hopefully will be restored and fully open (kids play area, bar, pool tables etc) when visitors return. We have booked again for next year.
Stayed 16 nights in Aug 2022

10/10 Excellent

Freddy

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy friendly staff. Older property but still in good condition. Building site next door was noisy.
Stayed 5 nights in Oct 2022

8/10 Good

Yam

Stayed 2 nights in Oct 2022

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Good breakfast, large rooms. Pool access rooms recommended. Beach across the road. Always plenty of transport nearby or taxi arrangements through tour desk.
Stayed 14 nights in Sep 2022

8/10 Good

Yvonne

Stayed 1 night in Jun 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2022

8/10 Good

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place a little dated.
Stayed 7 nights in Feb 2022

8/10 Good

Jp

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointing.
Pretty terrible, to be honest. I left early. Loud, construction next door. Ugly rooms, super dated. Kinda creepy, to be honest. Needs upgrades, bad. The area isn't the best, either. Nothing going on, at all.
Stayed 6 nights in Nov 2021
Response from Reservation Department on Dec 3, 2021
Dear Michael, Refer to the construction beside not from our hotel However, we are sorry to disappoint you. And thank you for the comments after that our hotel will be continue to improve. Best regard, Rsvn Dept.

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from Nongnuch on Jan 30, 2020
Dear Mr David, Thank you very much for your share experience during stay with us.This is our great encourage for further work accordingly.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 10 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from PJ on Oct 20, 2019
Dear Mrz/s Anonymous, We appreciated for your kindly given us 94% score for hotel familiar with family, nice breakfast,very good hotel location and will look into the area need to be improve our service quarity as your mention shortly. Best regards, Worachead M Mr. Front Office Manager.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall, we enjoyed our stay at Woraburi Resort. The room was nice, but there was a drawback. Our room was on the fifth floor, and the elevator only goes to the fourth floor. That means stairs every time you want to go someplace or to your room. The pool is an interesting shape (and basically 3 1/2 feet deep throughout), but it has not been well-maintained. Many tiles are missing or loose, leaving holes where the tiles should have been, and it doesn't appear that the tiles were ever grouted properly in the first place. The pool needs to be drained and re-tiled before being refilled. The restaurant is just OK, but there are several other restaurants within easy walking distance, so there is no problem. The breakfast buffet is a mix of Western and Asian. The first three days we stayed there, the housekeeper created towel animals (elephants, swans and turtles) on our beds, which delighted our daughter, but then they stopped making them, which disappointed her. If the creations had continued, she would have been totally delighted. The Resort has very easy access to the beach (just across the road). The beach chairs with umbrellas must be rented. There were plenty of good tours, and the tour desk was very helpful. I recommend the Fantasea Show, the island speedboat tours and the tour with the Big Buddha, baby elephant and baby tigers.
Stayed 5 nights in May 2019

6/10 Okay

Justin

Liked: Cleanliness
Stayed 2 nights in May 2019

4/10 Poor

JB, Brisbane

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property itself is a complete let-down. Photos don't tell the true story about this property, as the pool as chipped, cracked and completely gone tiles throughout, which you'll stub your toe on or hurt yourself on completely. The whole property has been going through a repaint but someone ran out of paint so half of it still looks old and weathered. Needs some serious TLC. Will provide photos as well. Please know that when you do book a room, they will put you in the smallest darkest room of all, you need to complain to them and they will move you. When they do, check the shower temperature, we dealt with freezing cold showers for two days until one day a leech came out of the shower head (not to forget that everytime you turn the shower on, it spurts brown mucky water first) then we complained about the temperature of the shower, they tended to have fixed this - but it wasn't a long term fix at all.
Stayed 6 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great area and offers swim-out rooms, unfortunately instead of capitalizing on those strengths it has suffered under what can only be mismanagement. It is rundown, moldy, and infested with mosquitoes. Mosquitoes aren't 100% avoidable in tropical areas, obviously, however this place was infested. There were dead mosquitoes smashed on the walls of our room; there was trash outside in our balcony area on check-in; there were pool tiles missing on the steps from our room in to the pool (which could seriously cut someone); our room smelled of mold (much stronger than musty/mildew) and there was visible mold in the bathroom. I was in room 102 less than ten minutes and already my throat was scratchy and my eyes were watery. To address, management offered to move us a room over, however if you know anything about mold and reactions, moving one room over will not suffice. They sprayed for mosquitoes to address that issue, but the spray caused a terrible headache. I promptly found another place - a beautiful resort just doors down and for $50 less a day (and, bonus, no mosquitoes) - and I checked out. Unfortunately, our room was prepaid and there was no refund from this property and none from Expedia either. This is the only time I've ever had such a bad experience at a hotel that I felt compelled to leave a review to warn others. Stay anywhere else! Be weary of places that require prepayment. Expedia will not refund, no matter the severity.
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 9 nights in Mar 2019

6/10 Okay

Verified traveller

Stayed 13 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
We had a nice stay however this resort does need a lot of work. The pool has tiles missing, the spa was out of order, the gym does not have working equipment along with other things eg pool table only one out of 3 worked and table tennis had no bats and balls, One of the lovely staff went and purchased bats and balls so it could be used. Unsure about the bottled water left in room as some days we were charged and other days we weren’t and the others we went with said they were never charged at one stage I had 6 bottles and was still getting charged, on check out they tried to charge us for a missing tea spoon my guess is it would have been sent to kitchen as we had rooms next to each other and lots of room service around the pool, which was nice. We had no hot water but they fixed that when asked. If you can overlook all these things, which we did, it’s a nice place. Definitely get a room with pool access.
Stayed 13 nights in Jan 2019

4/10 Poor

Joe

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
To the left side of the hotel was a flooded area that looked and smelled like sewage with a 10’ high pile of garbage . I also got food poisoning from the hotel . The beds are very hard and uncomfortable. Staff was very nice but the smells from the area and the food poisoning just killed the trip for me . It was also over priced .
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach, family friendly, nice staff, good food
Stayed 5 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Really good location but a rather dated hotel, also pool access room with plastic lounger and chairs but the sun was never at our side
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and always tried to meet our needs. The language barrier made this difficult sometimes but that's too be expected anywhere. The room was clean and had a nice view over the pool. Easy access the beach across the street. Included buffet breakfast was always more than ample and had great range
Stayed 8 nights in Nov 2018

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Warinda on Nov 27, 2018
Dear Keith Greetings from Woraburi Phuket Resort & Spa, We would like to thank you for your stay at Woraburi Phuket Resort & Spa. We sincerely hope that you enjoyed your stay and had a safe journey back home. Your feedback is important to us as we strive to further improve our service's standards. Once again Thank you and look forward to welcome you again at the future Have a nice days & Best Regards,

8/10 Good

Wanihi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Great experience very friendly staff, clean and quiet nice place to relax.
Stayed 7 nights in Nov 2018
Response from Warinda on Nov 20, 2018
Dear Mr.Wanihi We would like to thank you for your recent visit at Woraburi Phuket Resort & Spa. We sincerely hope that you enjoyed your stay and had a safe journey back home Your feedback is important to us as we strive to further improve our service's standards. once again thank you and look forward to welcome you again at the future Best regards,

6/10 Okay

Alan

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Needs some work.
This is an old tired property, broken tiles in the swimming pool, spa was under " renovation", hotel lobby the ceiling falling, in general Woraburi needs a facelift. The front desk staff was doing the best they could but could not fulfill all obligations promised by the web site, food service staff very good as was the bell staff. One exceptional employee was Kate at the off site booking desk for tours, she went out of her way to make sure we had everything we needed for our tours and always had a smile.
Stayed 6 nights in Oct 2018

10/10 Excellent

Tonce&Irena, PortKennedy 6172 WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent service ,clean room good choice of food clean pool ,people professional excellent .
Stayed 10 nights in Oct 2018
Response from Warinda on Nov 29, 2018
Dear Tonce&Irena We would like to thank you for your recent visit at Woraburi Phuket Resort & Spa. We sincerely hope that you enjoyed your stay and had a safe journey back home. Your feedback is important to us as we strive to further improve our service's standards. Once again Thank you and we look forward to welcome you again at the future . Have a nice days & Best regards,

8/10 Good

Jenni, Sydney

Liked: Cleanliness, staff & service, room comfort
Had a pleasant stay nice and close to beach just being across the road close to to shopping and restaurants. Only a couple of problems our bed was a bit hard and not a lot of English speaking channels on our TV but would recommend this resort to other people
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good hotel, far better than the neighboring ones with similar evaluations.
Stayed 2 nights in Nov 2018
Response from Warinda on Nov 20, 2018
Greetings from Woraburi Phuket Resort & Spa, We would like to thank you for your recent visit at Woraburi Phuket Resort & Spa. We sincerely hope that you enjoyed your stay and had a safe journey back home. Your feedback is important to us as we strive to further improve our service's standards. Once again Thank you and look forward to welcome you again at the future Have a nice days & Best Regards,

8/10 Good

Robert, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, though a little tired needs some extensive work but comfortable and clean
Stayed 8 nights in Oct 2018
Response from RSVN on Nov 20, 2018
Greetings from Woraburi Phuket Resort & Spa, We would like to thank you for your recent visit at Woraburi Phuket Resort & Spa. We sincerely hope that you enjoyed your stay and had a safe journey back home. Your feedback is important to us as we strive to further improve our service's standards. Once again Thank you and look forward to welcome you again at the future Have a nice days & Best Regards,

8/10 Good

Roohide, Australia

Liked: Cleanliness, staff & service, room comfort
We had a great time at the Woraburi. The staff and the location are second to none. The hotel itself is in need of refurbishment. The plumbing is average at best and pool needs some attention but these are things that can be overlooked easily if you are not a fussy person. The location is safe for families and has just enough nightlife to keep parents satisfied and more than enough entertainment for the kids. The only thing we found a bit confronting coming from a western country was the amount of Russian tourists who’s culture is at polar opposites to our own and the Thai. That’s not a bad thing but something we personally struggled with.
Stayed 8 nights in Oct 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff at the hotel were mostly friendly and ready to help you with things. The hotel itself could use upkeep, there were lots of places that either the lights didn't work, or that it looked rundown, the towels should be replaced with new ones as some were stained and looking more like rags. Under our bed it looked that it hadn't been cleaned in quite a while. If they put more attention to some cosmetics the place could be rated higher.
Stayed 9 nights in Sep 2018

6/10 Okay

mark, koran beach Thailand Phuket

Liked: Staff & service
Disliked: Cleanliness, room comfort
The air conditioner in our room the whole floor would be wet with, condensation in a room the quality of that shampoo was horrible
Stayed 3 nights in Oct 2018

8/10 Good

Karan

Liked: Cleanliness
Disliked: Staff & service
Close to the beach
Good location across the beach. Too big hotel, service needs improvments.Specially recepcetion.
Stayed 4 nights in Sep 2018
Response from RSVN on Nov 21, 2018
Greetings from Woraburi Phuket Resort & Spa, We would like to thank you for your recent visit at Woraburi Phuket Resort & Spa. We sincerely hope that you enjoyed your stay and had a safe journey back home. Your feedback is important to us as we strive to further improve our service's standards. Once again Thank you and look forward to welcome you again at the future Have a nice days & Best Regards,

8/10 Good

Brian, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location great
Great location. Friendly staff and value for money.
Stayed 8 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2017

6/10 Okay

Regina

Liked: Staff & service, property conditions & facilities
Yellow water
The hotel's location is ideal. Right in front of the beach. Staff are really nice and they try their best to make it a pleasant stay. However, the water from the tub in our room kept coming out super yellow, my husband says is the minerals but in my opinion that was waaaayyy to yellow to only be minerals. Either way they couldn't fix it but they try very hard to do so. But what annoyed me is that they didn't even tried to change us to another room. But again my husband said that we would have the same problem in the other rooms. So beware of the water. The shower water was fine though. So who knows. Everyone was really nice though! And the pool is nice too.
Stayed 5 nights in Aug 2018

8/10 Good

Katrina

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2018

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found the Wow in Bangkok!
We needed to fi Bisho outrip with a bang. Location was near the international airport so it as thepeerfectlast day . Check it is midday so a lovely sleepin beore flyig was wonderful . Complimentary shuttle to and from airport is a wonderful bonus. They were and exceptional experience. The staff bend over bakwards to assist and make the stay perfect. Te grounds and general structures are magnificent . We will come here again. Great last minute deals
Stayed 3 nights in Aug 2018

8/10 Good

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Stayed 3 nights in Jul 2018

10/10 Excellent

Victoria, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this resort
Couldn't be happy with our decision to stay here. Reception was open with no problems for 1:30 am check in. Airport transfer was pricey but worth it at that hour. Katy at tourism stand is a gem!
Stayed 2 nights in Jul 2018