Ratings based on 542 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom northern Pa

Huge slice of heaven in Arizona!

Posted 28-Oct-2014
Pros: I like the way they respected the Native American culture throughout the resort.
Location: It is only 16 miles from the airport. There is a casino right down the road. We climbed the mountain that looked like a camel.Lots to do!
This was my first trip to the West. I absolutely loved Wild Horse Pass (the Sheraton)! I loved everything...the room...the food..the staff...oh so helpful. The pool staff..jumped hoops for folks, they couldn't do enough for you..concierge...found us directions to emergency care that we needed.My thoughts are if you don't like it here ...well then you are way too picky as they treat you like royalty.
3 out of 5
by A verified traveller

Short staffed

Posted 19-Oct-2014
Front desk great. Bell staff short handed. Causing confusion with parking
5 out of 5
Recommended
for Everyone
by A verified travellerfrom chander Arizona

Posted 19-Oct-2014
It was a wonderful stay it was nice and peacful the slide was fun i had a real nice time the staff are very helpful .
5 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic!

Posted 13-Oct-2014
Cons: Heat the pools and especially the hot tubs.
Great hotel! We loved the beautiful surroundings, nature trails for running, pools, water slide, lobby area and fitness center. Very relaxing. We did not get to golf but the courses looked really nice. We will go back again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Arizona

A Serene Paradise in my Backyard!

Posted 10-Oct-2014
Location: They have a free shuttle bus that connects the resort to the hotel, casino, Rawhide, nearby outlet mall, etc. It was perfect.
I've lived in the Phoenix area for the past 15+ years and have always heard great things about Sheraton Wild Horse Pass Resort and Spa, but have never checked it out until this past weekend. We checked in just before sunset and the view from the lobby was STUNNING! The property is absolutely gorgeous. The staff was all very nice. I have no complaints and will definitely be coming back for another stay-cation!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Temecula, Ca

Business Trip

Posted 9-Oct-2014
Pros: We liked everything about the hotel.
Cons: I can't think of anything that can be improved.
Location: We didn't have time to see or do anything near by. We did eat at a casino and at Applebee's and really enjoyed their service.
The staff was friendly. They were always there to open the door for us. They also offered us bottled water while standing outside.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom k

Kinda far, but friendly staff

Posted 23-Sep-2014
Nice that they had a shuttle to the casino that was reliable. Friendly staff who helped us the whole time.
4 out of 5
Recommended
by A verified traveller

Fun

Posted 15-Aug-2014 on Hotels.com
The pool side food was bad and so was room service breakfast . But dinner yummy and we had a blast
5 out of 5
Recommended
for Golf
by Melfrom Bisbee

Great stay, great service, great pool

Posted 13-Aug-2014 on Hotels.com
Everything was great! Room was very clean, service was great and respectful, the only thing I didn't like was that there was no refrigerator. Great rates.
4 out of 5
Recommended
for Families
by Maisiefrom Bakersfield

Nice hotel but....

Posted 12-Aug-2014 on Hotels.com
The hotel is really nice the pool area was fun but they didn't have our room ready until almost 630 in the evening that was an extreme inconvenience since we were traveling with children.