Ratings based on 206 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
for Studentsby EE
The room was not cleaned in a daily basis..........................................................................
by A verified traveller
got disapointedPosted 14-Apr-2014
After looking at the room, we went grocery shopping. When we got back, I noticed that somebody got into the room and went to the bathroom. I did not appreciate the fact that somebody entered the room when the door was locked. I was scared. Nothing was taken, but I did not want to stay there. So I went to Stay America on 50th. and Ray Street.
by Lucero from Lake Havasu
Cons: Clean it, fix it, it's not like they are not getting paid for the rooms
Location: Many restaurants and convenience stores close by
When we first walked in the room, we noticed a bad smell, but I said it was ok, we could handle it. I turned my head to look at the bathroom mirror and it was clearly dirty, full of spots everywhere. Then when I entered the bathroom, I noticed a cleaner left behind, no big deal, but when I looked at the bathroom floor, it was full of hairs and spots, it was obviously not cleaned. The shower head was leaking and there was a towel taped around it, the towels had big black stains. We didn't have housekeeping service. I know it was a lower price hotel, but it wasn't the cheapest and for the price, I think people do deserve to have at least a clean room. P.S. You can hear your neighbors' conversations and/or hear clearly what they are listening to on TV and the beds are terrible.
Thank you for taking the time to write a review of our hotel. I apologize that the cleanliness and condition of your room did not meet your expectations. I will be meeting with our housekeeping and maintenance staffs to ensure these issues are resolved right away. As well, I am sorry to hear that our housekeeping policy did not meet your needs. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. Thank you again for your comments. We hope to have the opportunity to provide you with a better stay the next time you're in town.
for Everyoneby Laura from Texas
Nice for the pricePosted 26-Mar-2014
Pros: Price and convenience
Cons: Better lighting in the restroom
The room was clean, the beds were comfortable, the sofa-bed was an added plus. But really loved the fact that we could cook our dinner and breakfast with the dishes provided in the
Laura - Thank you for your recent review of your stay. I am glad that we were able to provide you with a clean, comfortable room at an affordable price. As well, it’s great to hear that you enjoyed your fully equipped kitchen during your visit with us. Still, I apologize that the lighting in your bathroom did not meet your needs. Your comments will be helpful as we continue to improve our guest experience. We look forward to seeing you again in the future.
for Everyoneby nailah
My mom stayed and lived itPosted 20-Mar-2014
Ver comfortable and fun. Nice kitchen and great bed. Lucky they allow smoking
for Everyoneby Toni from Las Vegas Nevada
Very nice and cleanPosted 18-Mar-2014
Very nice rooms and reasonable price.Had a full kitchen that I wasn't expecting. I've paid a lot more and had horrible service and dirty rooms. Staff and property were very nice. Great location right next to the freeway.
Smoke smellPosted 14-Mar-2014
Everything was fine except for the cigarette smoke smell. Which was so bad that it outweighed everything else. Other than that it's not bad. So if you're a smoker, you're in luck. If you're not, make sure you get a nonsmoking room it avoid it altogether.
for Everyoneby A verified traveller from Los Angeles
Excellent all aroundPosted 11-Mar-2014
Had a pleasant stay, we arrived later in the day, checked in just fine and the room was a little small but no biggie, just there to sleep and shower. The bed was a bit firm for my taste but it was nice having a small couch and the area was so quiet! You could here people talking in normal convo in the morning down the hall but nothing crazy. Didn't check out the grab and go breakfast but it was so close to the freeway, bank, restaurants and gas stations too.
I reserved a non-smoking room. I am not sure if the noxious blend of cigarette smoke & Lysol in the air or the ash tray on the table told me my preference was ignored. The air conditioners cooled the room on their own terms. I am just glad I didn't bring a black light.
by A verified traveller
Cheap, Dirty HotelPosted 7-Mar-2014
We were not able to check in early even though we arrived in town early. The front desk staff was rude. Once we were able to check in the room wasn't even clean. There was some sort of dried food substance on the kitchen table. The couch was tattered and felt grimy.