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Reviews of Independence 47 Hotel

2.5 out of 5
Independence 47 Hotel
7330 N Pima Rd, Scottsdale, AZ

Reviews

7.8

Good

Rating 10 - Excellent. 349 out of 1000 reviews" "
Rating 8 - Good. 345 out of 1000 reviews" "
Rating 6 - Okay. 146 out of 1000 reviews" "
Rating 4 - Poor. 88 out of 1000 reviews" "
Rating 2 - Terrible. 72 out of 1000 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2022
Response from Charlie on Sep 5, 2022
Thank you for staying with us! We hope to see you again soon!

6/10 Okay

Verified traveller

Travelled with family
It was basic, not a good value.
Check in was good, hotel room was very basic, and needed some updates, doors scratched up needing repainted, stains on the bedskirt, curtains and lounge chair..stayed 3 nights, did not have housekeeping come in the room but when we went to ask for extra towels were told that they have a towel shortage...swimming area was nice but trees surrounding area were loosing leaves into the pools and hot tub....no continental breakfast, had small items to individually purchase.
Stayed 3 nights in Jul 2022
Response from Charlie on Jul 14, 2022
Thank you for staying with us and sharing your review. We apologize for the issues you encountered during your stay. We will soon be doing a full renovation of the hotel and hope you can give us another chance in the future.

4/10 Poor

Shawn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
They advertise the kids full does not work they advertise breakfast they do not have anything available only coffee the rooms are dirty the air conditioner in the gym does not work the front desk people are very polite
Stayed 1 night in Jul 2022
Response from Charlie on Jul 7, 2022
Thank you for staying with us and sharing your review. We are sorry for the issues you encountered during your stay. Unfortunately, we do not offer breakfast nor does the hotel advertise that. If you saw something about breakfast on the travel website you booked on, please contact and inform them. We have repeatedly sent messages to all online travel sites what the hotel offers. We hope you can give us another chance in the future especially after our full renovation.

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and well maintained. Staff are very accomodating.
Stayed 1 night in Jun 2022
Response from Charlie on Jun 14, 2022
Thank you for staying with us and sharing your review! We are glad you enjoyed your stay and hope to see you again soon!

6/10 Okay

Ryan, Scottsdale

Stayed 3 nights in May 2022

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Donovan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Charlie on May 31, 2022
Thank you for staying with us and sharing your rating. We are glad you enjoyed your stay and hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful but the pool area needed more cleaning just due to all the leaves from the trees in the pools, the shower needed attended to in the room the shower head was clogged not have steady stream and hard to get plug pulled for the shower to work
Stayed 1 night in May 2022
Response from Charlie on Jun 10, 2022
Thank you for staying with us and sharing your review. We are glad you enjoyed your stay and appreciate your feedback. We clean the pool every morning, but this time of year is tough with all the leaves coming down all day with the wind. We are having the palm trees trimmed next week which should help greatly. We hope to see you again soon!

8/10 Good

mahd

Liked: Cleanliness, amenities, property conditions & facilities
not bad , it work
Stayed 6 nights in May 2022
Response from Charlie on May 9, 2022
Thank you for staying with us and sharing your review. We hope to see you again soon.

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Charlie on May 6, 2022
Thank you for staying with us and giving us 10 out of 10! We are glad you enjoyed your stay and hope to see you again soon!

2/10 Terrible

Jeremey

Stayed 1 night in Apr 2022

8/10 Good

Earl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was not aware of any deposit
Stayed 1 night in Apr 2022
Response from Charlie on May 3, 2022
Thank you for staying with us and sharing your review. We are sorry you did not realize we have a deposit. It is posted on all booking websites and written at the front desk. We hope to see you again.

6/10 Okay

Teri

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The lady at the front desk was nice and very helpful. Can definitely tell the hotel is not maintained well. The rooms were clean but dirty. The bathroom was gross and the shower took forever to drain. There was hair on the bed and floors. The fridge did not work. The pool was nice besides the leaves in the pool and hot tub. The hot tub wasn’t very hot.
Stayed 2 nights in Apr 2022
Response from Charlie on Apr 27, 2022
Thank you for staying with us and sharing your review. We will be sharing your experience with our staff to learn from our housekeeping mistakes. We have a fairly new team that we are still training. The trees by the pool are nice and provide shade but also deposit a lot of leaves in the pool and hot tub which we do clean out daily. We hope you will give us another chance in the future.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2022
Response from Charlie on Apr 26, 2022
Thank you for staying with us and giving us 10 out of 10! We are glad you enjoyed your stay and hope to see you again!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Charlie on Apr 26, 2022
Thank you for staying at our hotel and giving us 10 out of 10! We are glad you enjoyed your stay and hope to welcome you back soon!

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
I’ve spent many months in hotels for work. It was nice to have a clean, quiet convenient room with decent parking. Also, my car was never stolen !! Bonus !
Stayed 3 nights in Apr 2022
Response from Charlie on Apr 6, 2022
Thank you for staying with us and sharing your review! We are glad you enjoyed your stay and hope to see you again!

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Mar 2022
Response from Charlie on Apr 4, 2022
Thank you for staying with us and sharing your rating. We hope to see you again soon!

8/10 Good

Julia

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Charlie on Mar 29, 2022
Thank you for staying with us and rating us 8 out f 10. We hope to see you again!

10/10 Excellent

Rudy

Stayed 1 night in Mar 2022
Response from Charlie on Mar 29, 2022
Thank you for staying with us and giving us 10 out of 10! We hope to welcome you back soon!

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Charlie on Mar 29, 2022
Thank you for staying with us and sharing your rating. We hope to see you again soon!

10/10 Excellent

Patricia

Stayed 1 night in Mar 2022
Response from Charlie on Mar 25, 2022
Thank you for staying with us and giving us 10 out of 10! We hope to see you again soon!

4/10 Poor

Maryann

Liked: Staff & service
Stayed 1 night in Mar 2022

4/10 Poor

JENA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was pleasant but our room was disgusting. Smelt awful-unclean, musty, just bad. Stains all over the carpet. Furniture was damaged and peeling, sliding door was broken, trash around the deck area, etc. I cancelled our reservation as soon as I got to our room. I could not spend 3 nights in that dirty hotel.
Stayed 3 nights in Mar 2022

6/10 Okay

Patricia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
My views on my stay
It’s hard to say but the people were friendly , fast check in, the pool needs a little clean but the parking is very accessible and the green area is well maintained, but the room oh no, the carpet smelled and was dirty, the beds hard as rocks and for the covers , I have never been in a hotel that gives you curtains as covers, the bathroom was dirty by that I mean it need to be scrubbed. The size of the rooms were big but I felt for those prices I was disappointed in the rooms , the ice machine filthy and the towels were pieces of strings. It would be a nice hotel to stay in because it’s so close to so much places, but the owners should invest more on keeping the rooms up and updating and cleanliness. Would I recommend, if your on a tight budget yes, but if you can afford it , go somewhere else , I would not stay there anymore.
Stayed 2 nights in Mar 2022
Response from Charlie on Mar 21, 2022
Thank you for staying with us and sharing your review. We are sorry for the issues you encountered during your stay. We will soon be starting a full renovation of the hotel which includes all new high-quality linen and towels. We will be working on the cleanliness issues with housekeeping and all the rooms will soon be updated. We hope you can give us another chance in the future.

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is pretty conveniently placed for activities near Scottsdale. It wasn't too far of a drive to get to hiking trails nor to go shopping in Old Town. I also thought the pool area was pleasant. The amenities were pretty standard for the price of the stay.
Stayed 2 nights in Mar 2022
Response from Charlie on Mar 10, 2022
Thank you for staying with us and sharing your review! We are glad you enjoyed your stay and hope to see you again in the future!

6/10 Okay

Shannon

Travelled with partner
Liked: Cleanliness, staff & service
The suites were not updated but were huge. Bed was kind of hard. Front desk girl, Mayci, was great. No breakfast. Clean property.
Stayed 1 night in Mar 2022
Response from Charlie on Mar 7, 2022
Thank you for staying with us and sharing your review. We will be starting our full renovation next month and will be updating all of our rooms and getting new beds. Thank you for the kind words about Mayci and we will share your review with her. We hope to welcome you back in the future!

8/10 Good

Noel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was satisfactory. Room was clean and it's in a good location. No breakfast.
Stayed 1 night in Mar 2022
Response from Charlie on Mar 7, 2022
Thank you for staying with us! We hope to see you again soon.

8/10 Good

Amy

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
I recommend!
Lovely property; comfy beds; quiet location, close to everything we wanted to do!
Stayed 1 night in Mar 2022
Response from Charlie on Mar 7, 2022
Thank you for staying with us and sharing your review! We are glad you enjoyed your stay and hope to welcome you back in the future!

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service
Grounds were nice, you could not tell that you were in the city. Biggest complaint was that the hot tube was dirty (tree litter and dirt) and was barely warm enough to be called a hot tub. There was never any towels at the pool. Also, the bed sheets were paper thin and I could not stay warm. I had to jack the heat up.
Stayed 3 nights in Feb 2022
Response from Charlie on Mar 7, 2022
Thank you for staying with us and sharing your review. We are sorry for the issues you encountered during your stay. We will be getting better sheets with our renovation coming up but also have additional blankets available upon request. We hope to see you again.

4/10 Poor

Daniela

Stayed 1 night in Mar 2022

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diamond in the rough
The room was probably the biggest I have ever stayed in. It almost felt like a waste of space but was sure appreciated. Staff was very friendly, pool and hot tub were well maintained. Other guests were not obnoxious and it was nice overall. A coffee pot in the room would have been nice but they offered some 24hr in the
Stayed 2 nights in Feb 2022
Response from Charlie on Mar 2, 2022
Thank you for staying with us and sharing your review. We appreciate the kind words and glad you enjoyed your stay. During our upcoming renovations we will be redesigning our suites to make better use of the space. We do have coffee pots available on request next time you are here. We have found it is safer and more sanitary to have them kept down by the front desk and delivered if requested as most people get their coffee from the lobby. We will be putting Kureg machines in the new rooms after the renovation. We hope to see you again sometime!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay.
The young woman at front desk was pleasant and knowledgeable. This was by far not the fanciest place I have overstayed, and was a bit pricey for the condition, but overall a nice stay. The area surrounding the hotel appeared safe, but some of the surrounding rooms to us had heavy smokers right outside of our door. Some rooms had trash outside on their patios which wasn't so great. Good location for Spring Training, for sure.
Stayed 2 nights in Feb 2022
Response from Charlie on Mar 2, 2022
Thank you for staying with us and sharing your experience. We apologize for the guests near you that smoked right outside and left trash on the patios. We do our best to clean and inform guests that they cannot smoke right outside the rooms. We will be doing a full renovation of the hotel soon and hope to welcome you back in the future!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older but nice
While this is an older hotel and could use some updating, it was very clean. Our room was huge and very quiet. We will stay again in the future.
Stayed 1 night in Feb 2022
Response from Charlie on Mar 2, 2022
Thank you for staying with us and sharing your review. We will soon be starting a full renovation of the hotel and updating all of our guest rooms. We hope to see you next time you are in town!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Old but clean. Very nice hotel would stay again
Hotel was very nice. The staff were very friendly & helpful. It was old & could use a refresher but clean. The bed was comfortable. We had a Queen Double room & it was very spacious. The layout was great. The patio was very nice to have. The grounds were well kept & the pool was warm. The fire table needs to be fixed. We were there when it was very cool especially at night & that would be nice if it was working. Overall we were pleased with our stay!
Stayed 4 nights in Feb 2022
Response from Charlie on Feb 28, 2022
Thank you for staying with us and sharing your review! We are glad you enjoyed your stay and appreciate the kind words. We will soon be doing a full renovation of the property and all of our rooms will get a beautiful makeover. We hope to see you again!

8/10 Good

CONSTANCE A

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The beds were awful. Springs poking up and very uncomfortable. No room service for the 3 days we were there. Beautiful courtyard and pool. Easy to find.
Stayed 3 nights in Feb 2022
Response from Charlie on Feb 25, 2022
Thank you for staying with us and sharing your review. We are sorry you found the beds to not be comfortable. We will be soon getting brand new beds for all of our rooms during the upcoming renovations. We hope you will give us another chance in the future.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not what I expected
The beds were comfortable. Room overall was out dated. Hallways and room smell musty. Walls are paper thin, you can hear everything.
Stayed 3 nights in Feb 2022
Response from Charlie on Feb 22, 2022
Thank you for staying with us and sharing your review. We will be doing a full renovation of the hotel starting in a couple months and hope you can give us another try in the future.

8/10 Good

Marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
unique, nothing in particular. My particular room was 304 and adjacent to an adjoining room. The people next door were indulging in getting high. Much of the stink from marijuana came into my room. After they were high, they were really loud and outside the room yelling. Felt unsafe.
Stayed 1 night in Feb 2022
Response from Charlie on Feb 15, 2022
Thank you for staying with us. We apologize for the issues you encountered with the guests next to you. We hope you can give us another chance in the future.

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Room was outdated, but clean.
Stayed 4 nights in Jan 2022
Response from Charlie on Feb 9, 2022
Thank you for staying with us and sharing your review. We will be doing a full renovation of the hotel starting later this spring to transform into a beautiful boutique resort. We hope to welcome you back in the future.

4/10 Poor

Robin Marie

Travelled with family
Liked: Staff & service
The shower pressure water was so intense, you couldn’t hardly stand under it to shower. No cleaning service of any kind was offered during our week long stay. The bed had a very light weight sheet and an even lighter blanket. No breakfast of any kind. Good location, but the parking lot area had cars in it that never moved.
Stayed 6 nights in Jan 2022
Response from Charlie on Feb 2, 2022
Thank you for staying with us and sharing your review. We apologize that the water pressure was too much in your room, our maintenance guys will be looking at that shower and make an adjustment. With rise in cases of people getting sick we are servicing rooms upon request. We have signs stating that guests can request service or supplies at any time. We monitor our side of the parking lot and all the cars out there have been guest vehicles, we do have some guest staying longer times and the other side of the lot belongs to the apartment building next to us. Unfortunately, we do not serve breakfast, nor do we advertise that we do, but soon will be building a bar and restaurant inside the hotel. We hope you can give us another chance in the future.

6/10 Okay

Ryan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022
Response from Charlie on Feb 1, 2022
Thank you for staying with us and we hope to see you again!

10/10 Excellent

Michelle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was absolutely amazing!!! They were so helpful and sweet.
Stayed 3 nights in Jan 2022
Response from Charlie on Jan 19, 2022
Thank you for staying with us and sharing your review! We are glad you enjoyed your stay and happy that our staff was helpful. We hope to see you again!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2021
Response from Charlie on Jan 18, 2022
Thank you for staying with us and giving us 10 out of 10. We hope to see you again!

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Charlie on Jan 16, 2022
Thank you for staying with us and sharing your review. We hope to see you again soon.

4/10 Poor

Allen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were bed bugs here I noticed only a few minutes after checking in
Stayed 1 night in Jan 2022
Response from Charlie on Jan 12, 2022
Thank you for staying with us. We apologize for the issue you encountered when you were here. We had our pest control company inspect the room the next morning and he found a bug but not a bed bug. We did refund the money to the online company and hope they refunded you. We hope you can give us another chance in the future.

6/10 Okay

Eric

Business traveller, Travelled with family
Didn’t get the room requested along with stained carpet and not enough towels.
Stayed 3 nights in Jan 2022
Response from Charlie on Jan 12, 2022
Thank you for staying with us and sharing your review. We are sorry you did not get the room requested, we blocked you in the junior suite that hotels.com had booked for you. We hope you can give us another chance in the future.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 2 nights in Jan 2022
Response from Charlie on Jan 15, 2022
Thank you for staying with us and sharing your review. We hope to see you again in the future!

2/10 Terrible

sara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It smelt of feces and drugs.
Stayed 1 night in Dec 2021
Response from Charlie on Jan 4, 2022
We are sorry for the issues you experienced at the hotel and hope you can give us another chance in the future.

6/10 Okay

Randall T

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Older property is obvious, but is cared for wiith one exception on this visit. There was a "wad" of long black hair stuck to the back of the shower, didn't see it until we were in the shower..... Room was otherwise clean, and pleasant smelling even for the obvious age of the facility, it seemed to be a cared for site. I would also recommend repainting the parking spots, hard to tell what is handicapped and not.... I will stay there again, but certainly checking the shower a little closer before use.
Stayed 2 nights in Dec 2021
Response from Charlie on Jan 5, 2022
Thank you for staying with us and sharing your review. We apologize for the issue you encountered with the cleanliness of your shower and have addressed it with our housekeeping staff. We will be doing a full renovation of the property which includes resurfacing all of our parking areas and road. We hope to see you again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2021
Response from Charlie on Jan 5, 2022
Thank you for staying with us! We hope to see you again!

2/10 Terrible

peter

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Patty at the lobby was very nice and helpful. The lobby was decent. The building that our room was in was literally falling apart. Smelled like mold and mildew. The door looked like it was kicked in and repaired several times. Beds and pillows were as old as the building. You will be better off sleeping in your car.
Stayed 1 night in Dec 2021
Response from Charlie on Dec 29, 2021
Thank you for staying with us and we apologize for the issues you encountered during your stay. Unfortunately, we did have a water leak thanks to the heavy rain in the last week which contributed to the smell. Soon we will be tearing down that building during our renovation project and hope you can give us another chance when completed.