Outdoor pool, pool umbrellas, sun loungers

Reviews of Dara Airport City Hotel & Spa

4.5 out of 5
Dara Airport City Hotel & Spa
Ratana Plaza Building, Russia Boulevard, Sangkat, Toeuk Thla, Phnom Penh, Khan Sen Sok

Reviews

8.0

Very good

Rating 10 - Excellent. 48 out of 165 reviews" "
Rating 8 - Good. 82 out of 165 reviews" "
Rating 6 - Okay. 26 out of 165 reviews" "
Rating 4 - Poor. 5 out of 165 reviews" "
Rating 2 - Terrible. 4 out of 165 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property with large spacious rooms. Good restaurant and bar. Considered an airport hotel but halfway to downtown. Not great location but we only used to stay one night then back to airport to head home. 15 USD cab ride or 7 USD tuk tuk. All staff try very hard to serve you well.
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and market downstairs. Breakfast buffet is great!
Stayed 4 nights in Oct 2023
Response from Seavmey TENG on Nov 6, 2023
Dear Mr. Kevin,Greetings from Dara Airport City Hotel & SpaThank you for taking the time to leave us such a positive review. We are grateful for your patronage and hope to have the opportunity to welcome you back to our hotel in the future.Ecommerce

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Very Good Hotel Near Airport
This is a clean and very comfortable 3 1/2 star hotel. It has well appointed room that are very large and spacious and all amenities you need. Located about 5 minutes from the airport. I have stayed here over the years as most of my connections are in this general area. Its located in Ratan Plaza that has some cafe and restaurants nearby. If I was on holidays I would not stay here but be more central in PP. This is a good hotel for a business trip.
Stayed 3 nights in Oct 2023
Response from Seavmey TENG on Oct 31, 2023
Dear Mr. Daniel,Greeting from Dara Airport City Hotel & Spa!Thank you for taking the time to share your experience with us. We’re glad our hotel met your needs during your business trips.Your feedback is invaluable to us as we strive to improve with each and every stay. We look forward to welcoming you back on your next business trip.Ecommerce

2/10 Terrible

James

Disliked: Staff & service, amenities, property conditions & facilities
Staff has been rude and breakfast buffet isn't good
Stayed 2 nights in Dec 2022

6/10 Okay

Yumiko

Liked: Cleanliness
Decent hotel close to airport
The hotel was a bit dark both in the lobby and room. Free breakfast was pretty good. The hotel’s room and towels had a strange incense type of smell to them. Rooms were clean and decent.
Stayed 1 night in Oct 2022

10/10 Excellent

Calvin, Murphy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accomodating. Dining options were very good. Close to airport.
Stayed 2 nights in Jun 2022

10/10 Excellent

Mengdan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Clean room with comfort beddings, nice staffs speaking good English
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Business traveller
The people were very kind and helpful. Compared to other places I stayed this was very nice
Stayed 1 night in Oct 2019

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near the airport-good food, gym, price
I was very impressed with the Dara Airport Hotel. It was recommended by my local manufacturing partner as this was my first trip to Cambodia. That is usually a safe way to go for me in a new place and it did not disappoint. It was quick taxi ride from the hotel and was impressed with the rooms. The beds were nice and clean. I used the gym which was nice with plenty of equipment. The breakfast was what I expected with a good mix of food offering that tasted great. I'm especially partial to the danishes! We had an early checkout one morning and they were very accommodating and arrange for their airport car to take us there.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Only issue is they do not accept American Express.
Stayed 1 night in Sep 2019

6/10 Okay

ka yin

Stayed 2 nights in Aug 2019

8/10 Good

Junto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient
It was located at a convenient place and the place was clean.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for easy access to airport - very peaceful, staff extremely attentive. The room we stayed in was very pleasant although aircon quite noisy at night
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2019

8/10 Good

Business, Hong Kong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenience to the airport. A super market next door to the hotel is icing on the cake. Booked the airport transfer to the hotel but not found the driver until I call the hotel. The car arrived in 10 mins. Hotel staffs are very nice and polite.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and tidy. Breakfast buffet is excellent for its price.
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff. Convenient to the airport.
Stayed 4 nights in Mar 2019
Response from Kunnang on Mar 18, 2019
Dear Guest, Thank you so much for your positive review. We truly looking forward to welcome you back again. Best regards, Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

T, USA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel but rated lower due to location. Korean and Chinese food nearby but not all that special. Chinese karaoke everywhere you look but not much to do if you are not into that.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and a beautiful facility. Amazing breakfast and I felt safe there traveling with my daughter.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Very helpful. Great location with shopping mall downstairs
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Roger, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was so nice, everything was super clean, and the breakfast buffet had lots of delicious and fresh options! Great after 24 hours of traveling.
Stayed 1 night in Aug 2018

8/10 Good

vedant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Stayed 1 night in Jun 2018
Response from Kunnang Meng on Jun 19, 2018
Dear Vedant, We are very much appreciate your comments regarding your stay at Dara Airport Hotel. It is always a pleasure to receive your positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back in the near future. Best regards, Sale Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

6/10 Okay

nuch, BKK

Disliked: Property conditions & facilities, room comfort
The hotel was not maintain as should be .
The shower is not good, it was leaked and water was splashed. The room is not sound protection. I can hear the ring from another room.
Stayed 1 night in Apr 2018

10/10 Excellent

Nunnapas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018
Response from Sale on Apr 4, 2018
Dear Nunnapas, Thank you so much for excellence scoring.

10/10 Excellent

Nunnapas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018
Response from Sale on Apr 4, 2018
Dear Nunnapas, Thank you so much for your excellence scoring.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best option
perfect
Stayed 8 nights in May 2017
Dear Value Guest, Thanks for your 5 stars rating, we will share to the team. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel linked to a mall
It was okay. Stayed here as it was near my client's office.
Dear Value Guest, Thanks so much for review of your stayed. We are happy to hear that you like our property. Hope we have chance to serve you on your next visit soon. Best regards, Pysei Kin

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid place close to airport
We had an early departure from Phnom Penh Airport and decided to stay at this property. The rooms are very big (far too big for a short overnight) and everything worked just fine. The breakfast buffet is quite extensive but we were not too keen on the food presented there. Free shuttle to the airport made this a very convenient place to stay. DO NOT stay there if you need to go downtown; the commute is too long to justify this property.
Dear Jan, We are very much appreciate your comments regarding your stay at Dara Airport Hotel. It is always a pleasure to receive your positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back in the near future. Best regards, Sale Team

6/10 Okay

Ahmed, Hong kong

Liked: Cleanliness, property conditions & facilities
Business stay
Overall it was good.
Response from Pysei on Jun 15, 2016
Dear Ahmed, We really appreciate our comments and we are pleased to read that your stay at Dara Airport Hotel was a pleasant one. Best regards,

6/10 Okay

Peter

Response from Pysei on Jun 15, 2016
Dear Peter, Thank you so much for spending your time to rate our hotel. Hope we have chance to serve once again on your next visit soon. Best regards,

6/10 Okay

Alex, UK

Liked: Cleanliness
Everything OK
Airport pick up on time and efficient Check in easy, although seems they prefer cash (USD) Bar and food pretty decent Breakfast average Room OK - not outstanding
Response from E-Comm on Apr 5, 2016
Dear Mr. Alex, Thank you so much for your value review, we will bring the negative points to the team for getting improvement and hope we have chance to serve you once again in your next visit.

6/10 Okay

Verified traveller

Liked: Staff & service
Mix up at check-in
Hotel personnel very courteous. However, a mix up at the front desk and their reservation system placed me in a room at a building 400 meters from main building. I did not receive hotel transportation nor breakfast nor room that I expected from this reservation. They also presented me a bill at checkout. Obviously, my account had been prepaid through Expedia, so, I am thinking they had be confused with another patron. Uncertain exactly what happened, but after presenting my Expedia receipt, IDs, etc., at checkout, they agreed there had been some mistake, but unsure of what. Again, I think they had me confused with someone else, even with my passport. I suspect a bit of a language barrier. Thank you. CM
Response from Pysei on Jun 30, 2016
Dear Value guest, We sorry to make you unhappy during your stay. we will bring those negative points to our team for improvement. Best regards,

4/10 Poor

Steve Davis, Tampa Florida

Disliked: Cleanliness, property conditions & facilities, room comfort
Beautiful Hotel with Ant infested rooms!!!!
My name is Steve Davis, Cdn. businessman. Stayed at hotel. Bed appeared clean but when I was sleeping I was attacked by at least 100 small ants. Management simply moved me to another room. They saw the ants but acted as though it was an everyday occurance. Just didn't care. Makes we concerned about kitchen facilities as well, Never again at the DARA Airport Hotel!!!!! Jan 30, 2016 RM #727..
Response from Pysei on Jun 16, 2016
Dear Mr. Davis, We are really sorry to made your stay inconvenience. we will look in to this issue and make sure it will not happen again. Thank you,

10/10 Excellent

GT, Texas -US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In pp for business
Very clean hotel. Surprisingly close to airport which is very convenient as most flights into pp arrive late at night. Like having shopping right in complex, gave me something to do between meetings. Is removed from nightlife of Riverside and central part of city.
Response from Pysei Kin on Feb 11, 2016
Dear Value Guest, Thank you so much for spend your value time to give us a review. We are very happy to see you like our property and hope we have chance to serve you on your next visit soon. Best regards,

8/10 Good

Peng Cheau, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel like Home
This hotel location is great.The room is good for family as well. The hotel staff are helpful and friendly.
Response from Pysei on Jun 15, 2016
Dear Peng Cheau, Thank for your comments on your stay at Dara Airport Hotel, we really appreciate your compliments that we will share with our staff. Than you,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for Biz trip
nice and convenient, especially you want to avoid the jam in donwtown.
Response from General Manager on Oct 14, 2016
Dear Jaehoon, Thank you so much for giving us a review of your stay and we are happy to hear that you like our property. Hope to see you again on your next Cambodia capital visit soon. Best regards, Sale Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for biz trip
Nice breakfast and facilities.

2/10 Terrible

Pierre, Montreal

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
not worth it
The hotel first of all charged me twice after they wouldnt change the booking I made on the wrong date, within 5 minutes of the booking and calling them, nothing was possible. Once on the ground, their check in process was long and complicated and the staff kept making comments about the booking being Expedia and how I had called to change it. Then upon check out, the downstairs concierge, made us go up back to the lobby not believing we had checked out, upon returning to the front desk, they made us go there for one question asking if we had taken anything from the minibar, once going back down, the guard didn't believe we had gone to front desk and had them both coordinate so we could leave. They then asked if we needed a taxi, which we did, they called this company which never showed up, then they told us the taxi was far and that we should be taking the hotel shuttle... Given that we were late, we had to agree to take the shuttle. overall disconnected service and doubtful...

6/10 Okay

Iceman, Dallas

Close to Airport
Close to airport, but far from central city area and river. Clean. Helpful front desk staff. Restaurant options just okay.

10/10 Excellent

Vishnu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Steve, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip,
Fast check in and check out. Good value. Stayed here twice abd both times were good. Good Wifi. I was on a business trip.

2/10 Terrible

Yuen, Hong Kong

Disliked: Property conditions & facilities, room comfort
The room is uncomfortable
The air condition can not be controlled, it was very hot, I could not even sleep at all, all sweat whole night.

8/10 Good

Steve Davis, Niagara Falls

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit for business
The hotel was very nice, clean and close to shopping for my wife. There was even a golf course near by that I played for $0 plus $10 for the caddie. Course was not great but okay. Good fitness area and nice pool. Easy to get transport to the Airport 5 miles away. Good Wifi.