Ratings based on 959 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

beautiful hotel, great area

Posted 21-Jul-2014
hotel was clean, friendly and close to good shopping/bars
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, Canada

Wonderful stay!

Posted 14-Jul-2014
Pros: Large, clean rooms. Comfortable beds. Reasonably priced. Very friendly and accommodating staff.
Cons: They say they are charging market rate, but there are nearby lots charging less than the nearly $40 per day rate offered to guests for self parking.
Location: Convenient & safe location close to city hall, shopping, train station, PHLASH bus stop, Steve's Steaks, restaurants & bars.
Terrific location, excellent staff. Parking is expensive but the cost of the room makes up for it. This is a hotel in a very safe area that seems to be in the centre of it all. The staff is very accommodating and the rooms are pleasing. the beds are very comfortable and they give you the opportunity to make good environmental choices in terms of clean linens/towels. You do have to take two separate elevators to get from the front door to the lift that takes you to your room, but it's not terribly inconvenient. I would most certainly stay here again and recommend this hotel to all, mostly due to the staff who made me feel safe, welcome and appreciated.
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC, Canada

Comfortable and close to all amenities.

Posted 14-Jul-2014
Pros: Friendly front desk staff.
Location: Everything was within walking distance saving you cab fares.
My stay was very pleasant, and I would definitely stay at the Westin, the next time time I visit.
2 out of 5
by A verified traveller from NJ

Bring your own dust cloth and vaccuum

Posted 7-Jul-2014
Pros: the mattress and bedding was very comfortable
Cons: general room cleanliness
Location: there is always something nearby in Philadelphia.
the room was in dire need to vaccuuming and ALL of the flat surfaces had not been dusted for al least a week. this was VERY noticeable.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 1-Jul-2014
Pros: Bathroom was nice and the fixtures were a Plus as well.
Cons: Put a small refrigerator in rooms
Great stay, excellent hotel. The hotel is inviting and makes you feel at home
4 out of 5
Recommended
for Families
by Jen from New Jersey

Recent stay at Westin

Posted 23-Jun-2014
Pros: Ability to keep dog with us in our travels.
Location: Very close to everything, and a mall connected to hotel had clothing and food court!
Great stay. Helpful staff, without being too intrusive. Changed to this hotel because they allowed dogs. Room was great, I should have asked for a Queen/King bed instead of two doubles, but that was on me. Location can't be beat! Downtown, central, close to everything.
4 out of 5
Recommended
for Everyone
by Jr from Richmond,va

Nice hotel. Clean. No pool. Easy arrival.

Posted 22-Jun-2014
Clean. Bed is fantastic! Would stay again! Lots of fees. No pool. No blackout curtains which we expected from staying at other Westins.
5 out of 5
Recommended
for Everyone
by A verified traveller from Staten Island, NY

Cool Hotel

Posted 16-Jun-2014
Heart of Center City. The Chicago Cubs were also staying there which was pretty cool.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good and clean

Posted 27-May-2014
Place was good and quiet until housekeepjng knocked on our door at 0830 wanting to know when were we checking out. HUH?
5 out of 5
Recommended
for Everyone
by MACS from Princeton, New Jersey

Great Hotel but parking could be improved.

Posted 18-May-2014
Pros: Overall hotel facilities were clean, modern, and comfortable.
Cons: Parking discount could have been offered. I joined the expedia application and was to have been provided a $25.00 discount which didn't occur.
Location: Selected the hotel as a home away from home while visiting our family member in the hospital. It was a great choice.
Parking for both Valet and Self-Parking should be improved. The signage from the parking garage to guest reception was confusing and should be improved. I found guest reception was quick and easy especially for our late arrival. Housekeeping staff was exceptionally kind and professional.