Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Reviews of Sleep Inn And Suites Bensalem

2.5 out of 5
Sleep Inn And Suites Bensalem
3427 Street Rd, Bensalem, PA

Reviews

7.4

Good

Rating 10 - Excellent. 334 out of 1001 reviews" "
Rating 8 - Good. 300 out of 1001 reviews" "
Rating 6 - Okay. 146 out of 1001 reviews" "
Rating 4 - Poor. 110 out of 1001 reviews" "
Rating 2 - Terrible. 111 out of 1001 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

rosanna

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024
Response from Sleep Inn and Suites Bensalem Team on Apr 22, 2024
Dear Rosanna,Thank you for your wonderful review! We're thrilled to hear that you had a nice stay at Sleep Inn & Suites Bensalem. It's our pleasure to provide you with a pleasant experience. We look forward to welcoming you back soon for another fantastic stay.Best Regards,The Sleep Inn & Suites Bensalem Team

6/10 Okay

TERRY

Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from The Sleep Inn & Suites Bensalem Team on Apr 20, 2024
Dear TERRY,Thank you for sharing your feedback about your recent stay at Sleep Inn & Suites Bensalem. We appreciate your input and will strive to improve. We invite you to stay with us again, and we'll ensure your next experience exceeds your expectations.Best Regards,The Sleep Inn & Suites Bensalem Team

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Sleep Inn and Suites Bensalem Team on Apr 18, 2024
Dear Julie,Thank you for your fantastic 5 out of 5 review on Expedia! We're thrilled to hear that you enjoyed your stay at Sleep Inn & Suites Bensalem. We strive to provide exceptional experiences, and your feedback is truly appreciated. We look forward to welcoming you back for another wonderful stay.Best Regards,The Sleep Inn & Suites Bensalem Team

6/10 Okay

Ruth

Travelled with partner
Staff very good & breakfast good. Rooms are nicely painted but curtains were filthy and the baths and carpet definitely need to be replaced.
Stayed 2 nights in Apr 2024
Response from The Sleep Inn & Suites Bensalem Team on Apr 9, 2024
Dear Ruth,Thank you for sharing your feedback regarding your recent stay at Sleep Inn & Suites Bensalem. We're pleased to hear that you found our staff and breakfast to your satisfaction. We apologize for the issues you encountered. Your comments will be addressed promptly. We'd love the opportunity to welcome you back for an improved experience.Best Regards,The Sleep Inn & Suites Bensalem Team

8/10 Good

raven

Stayed 3 nights in Mar 2024
Response from Sleep Inn and Suites Bensalem Team on Apr 20, 2024
Dear Raven,Thank you for sharing your positive review of your recent stay at Sleep Inn & Suites Bensalem. We're thrilled to hear you had a great experience. Your feedback is valuable to us. We look forward to welcoming you back for another enjoyable stay.Best Regards,The Sleep Inn & Suites Bensalem Team

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024
Response from Sleep Inn and Suites Bensalem Team on Mar 29, 2024
Dear James,Thank you for your glowing review! We're thrilled to hear that your experience at Sleep Inn & Suites Bensalem was perfect in every way. Your satisfaction is our top priority, and we can't wait to welcome you back for another exceptional stay.Best Regards,The Sleep Inn & Suites Bensalem Team

2/10 Terrible

Matthew Dewayne

Disliked: Cleanliness, amenities, property conditions & facilities
The property is worn down and none of the machines worked and the elevator was out. There was candy on the floor in the hallway from kids during my 2 stay there they didn't bother to pick up. Staff is nice but the place is kinda so so cleanliness and it's not as nice as photos unfortunately.
Stayed 2 nights in Mar 2024
Response from Sleep Inn and Suites Bensalem Team on Mar 19, 2024
Dear Matthew Dewayne,Thank you for sharing your feedback. We apologize for the inconveniences you encountered during your stay. We take your comments seriously and assure you that steps are being taken to address the issues you mentioned. We value your patronage and hope you'll give us another chance to provide you with a better experience.Best Regards,The Sleep Inn & Suites Bensalem Team

8/10 Good

alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sleep Inn and Suites Bensalem Team on Mar 17, 2024
Dear Alvin,Thank you for sharing your feedback on your recent stay at Sleep Inn & Suites Bensalem. We're glad to hear you had a positive experience. Your rating means a lot to us. We'd love to welcome you back for another enjoyable stay soon.Best Regards,The Sleep Inn & Suites Bensalem Team

4/10 Poor

Daniel

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Mar 2024
Response from Sleep Inn and Suites Bensalem Team on Mar 12, 2024
Dear Daniel,Thank you for sharing your feedback. We apologize for falling short of your expectations during your recent stay. We value your input and would love the opportunity to make it right. Please consider giving us another chance to provide you with a more enjoyable experience.Best Regards,The Sleep Inn & Suites Bensalem Team

8/10 Good

jessica

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from Sleep Inn and Suites Bensalem Team on Mar 12, 2024
Dear Jessica,Thank you for your positive review on Expedia! We're thrilled you enjoyed your stay at Sleep Inn & Suites Bensalem. Your feedback is valuable to us. We'd love to welcome you back for another fantastic stay. Best Regards,The Sleep Inn & Suites Bensalem Team

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ants all over the hotel room and my toilet didn’t flush.
Stayed 2 nights in Mar 2024
Response from Sleep Inn and Suites Bensalem Team on Mar 6, 2024
Dear Kevin,Thank you for sharing your feedback regarding your recent stay at Sleep Inn & Suites Bensalem. We apologize for the inconvenience caused in your room. Please be assured that we are taking immediate action to address these concerns. We value your input and hope to welcome you back for a much-improved experience.Best Regards,The Sleep Inn & Suites Bensalem Team

10/10 Excellent

Adeana, Covington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful & welcoming . The rooms were extremely clean.
Stayed 1 night in Feb 2024
Response from Sleep Inn and Suites Bensalem Team on Feb 25, 2024
Dear Adeana,Thank you for your glowing review! We're thrilled to hear that you found our staff helpful and welcoming, and that you enjoyed our clean rooms. Your satisfaction is our priority, and we look forward to welcoming you back for another exceptional stay.Best Regards,The Sleep Inn & Suites Bensalem Team

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at Sleep Inn in Bensalem as it is a great place to stay at. The staff is amazing and my room is always clean. I would not stay anywhere else
Stayed 4 nights in Feb 2024
Response from Sleep Inn and Suites Bensalem Team on Feb 22, 2024
Dear Patrick,Thank you so much for your glowing review! We're thrilled to hear that you always enjoy your stay with us and that our staff consistently exceeds your expectations. It's wonderful to know that you find your room clean and comfortable. We can't wait to welcome you back for another fantastic stay!Best Regards,The Sleep Inn & Suites Bensalem Team

8/10 Good

Yphose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 2 nights in Feb 2024
Response from Sleep Inn and Suites Bensalem Team on Feb 22, 2024
Dear Yphose,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our excellent breakfast during your stay at Sleep Inn & Suites Bensalem. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.Best Regards,The Sleep Inn & Suites Bensalem Team

8/10 Good

Juan Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, furnishings somewhat old. No microwave in the room, only refrigerator. Good breakfast.
Stayed 2 nights in Feb 2024
Response from Sleep Inn and Suites Bensalem Team on Feb 17, 2024
Dear Juan Carlos,Thank you for your review and for choosing Sleep Inn & Suites Bensalem. We're delighted to hear that you found our hotel clean, comfortable, and enjoyed our breakfast offerings. We appreciate your feedback regarding the furnishings, and we'll consider your suggestion for room amenities. We look forward to welcoming you back soon.Best Regards,The Sleep Inn & Suites Bensalem Team

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell terribly of smoke, a non smoking facility, no rooms to move to ,no refunds, stayed 3 hours ,diry disgusting
Stayed 1 night in Feb 2024
Response from Sleep Inn and Suites Bensalem Team on Feb 13, 2024
Dear Eric,Thank you for sharing your experience, and we sincerely apologize for the inconvenience you encountered. Your feedback is invaluable, and we're addressing the issue immediately. We'd love the opportunity to make it right. Please consider staying with us again; we're committed to providing a much-improved experience.Best Regards,The Sleep Inn & Suites Bensalem Team

4/10 Poor

Barnett

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Area is fine, room had ants, toilet not working, tub had rust and dripping faucet bad, carpets in place dirt and ripped, and hallways too. Door being help open by garbage bag, and elevator sounds like it is on its last leg. I would never go back to that choice location hotel: very disappointed with quality:
Stayed 1 night in Feb 2024
Response from Sleep Inn and Suites Bensalem Team on Feb 10, 2024
Dear Barnett,Thank you for sharing your feedback regarding your recent stay at Sleep Inn & Suites Bensalem. We apologize for the issues you encountered and appreciate you bringing them to our attention. Your comments have been noted, and we are working diligently to address them. We would love the opportunity to make it right for you on your next visit.Best Regards,The Sleep Inn & Suites Bensalem Team

10/10 Excellent

Luigi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They always make you feel like FAMILY❤️ 5STARS (L-R)
Stayed 1 night in Feb 2024
Response from Sleep Inn and Suites Bensalem Team on Feb 10, 2024
Dear Luigi,Thank you so much for your glowing review! We're thrilled to hear that you felt like family during your stay with us. Delivering a warm and welcoming atmosphere is our top priority. We can't wait to welcome you back for another fantastic experience!Best Regards,The Sleep Inn & Suites Bensalem Team

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Check in was pleasent, front desk gentleman was very nice. Room was clean, carpets in bad shape and our door barely shut in our room. Had a gap at the bottom large enough to see through. For the price, no real complaints.
Stayed 2 nights in Feb 2024
Response from Sleep Inn and Suites Bensalem Team on Feb 4, 2024
Dear Michael,Thank you for sharing your feedback on your recent stay at Sleep Inn & Suites Bensalem. We're pleased to hear that check-in was pleasant and our staff left a positive impression. We appreciate your observations on the room, and we've taken note of the areas for improvement. Your insights are valuable, and we look forward to the opportunity to welcome you back for an even better experience.Best Regards,The Sleep Inn & Suites Bensalem Team

10/10 Excellent

Luigi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Treat you just like family
Stayed 1 night in Jan 2024
Response from Sleep Inn and Suites Bensalem Team on Feb 2, 2024
Dear Luigi,Thank you so much for your wonderful 5-star review on Expedia! We're thrilled to hear that you felt like family during your stay at Sleep Inn & Suites Bensalem. Providing a warm and welcoming experience is our priority. We look forward to treating you like family again on your next visit.Best Regards,The Sleep Inn & Suites Bensalem Team

6/10 Okay

Maria

Travelled with group
It was so loud
Stayed 1 night in Jan 2024
Response from Sleep Inn and Suites Bensalem Team on Jan 23, 2024
Dear Maria,Thank you for sharing your feedback with us. We apologize for any disturbances during your stay. Our team is actively addressing this concern to enhance the guest experience. We appreciate your understanding and hope you'll give us another chance. We look forward to welcoming you back for a quieter and more enjoyable stay.Best Regards,The Sleep Inn & Suites Bensalem Team

2/10 Terrible

Matt

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sleep Inn and Suites Bensalem Team on Jan 22, 2024
Dear Matt,Thank you for sharing your feedback. We sincerely apologize for any shortcomings during your stay. Your insights are invaluable, and we're committed to addressing them to enhance our guest experience. We'd love the opportunity to make it right. Please consider giving us another chance; we'd be delighted to welcome you back.Best Regards,The Sleep Inn & Suites Bensalem Team

10/10 Excellent

Luigi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sleep Inn and Suites Bensalem Team on Jan 22, 2024
Dear Luigi,Thank you for your stellar 5/5 review on Expedia! We're thrilled to hear you had a fantastic stay at Sleep Inn & Suites Bensalem. Our team works hard to provide exceptional experiences, and your positive feedback is truly appreciated. We look forward to welcoming you back for another outstanding stay.Best Regards,The Sleep Inn & Suites Bensalem Team

10/10 Excellent

Luigi, Holland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sleep Inn and Suites Bensalem Team on Jan 22, 2024
Dear Luigi,Thank you for your fantastic 5/5 review on Expedia! We're thrilled to hear that you had an excellent stay at Sleep Inn & Suites Bensalem. Your positive feedback means a lot to us. We look forward to welcoming you back for another wonderful experience.Best Regards,The Sleep Inn & Suites Bensalem Team

10/10 Excellent

Luigi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best Hotel I’ve ever truly stayed at. Everyone from the front Desk and everyone else that works here. AAA The make you feel like family Recommended for everyone and anyone LR
Stayed 1 night in Jan 2024
Response from Sleep Inn and Suites Bensalem Team on Jan 22, 2024
Dear Luigi,Thank you immensely for your glowing review! We're thrilled to hear that Sleep Inn & Suites Bensalem has been the best hotel experience for you. Your kind words about our staff mean the world to us. We're dedicated to making every guest feel like family. We can't wait to welcome you back soon!Best Regards,The Sleep Inn & Suites Bensalem Team

10/10 Excellent

Marcella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Sleep Inn and Suites Bensalem Team on Jan 18, 2024
Dear Marcella,Thank you for your fantastic 5/5 review on Expedia! We're delighted to hear you enjoyed your stay at Sleep Inn & Suites Bensalem. Your positive feedback means the world to us. We can't wait to welcome you back for another exceptional experience. Best Regards,The Sleep Inn & Suites Bensalem Team

6/10 Okay

Kenneth

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sleep Inn and Suites Bensalem Team on Jan 16, 2024
Dear Kenneth,Thank you for sharing your feedback about your recent stay at Sleep Inn & Suites Bensalem. We appreciate your honest review. We're committed to continuous improvement and would love the opportunity to exceed your expectations on your next visit. We look forward to welcoming you back soon.Best Regards,The Sleep Inn & Suites Bensalem Team

10/10 Excellent

thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk were extremely helpful and friendly. Had the non smoking room on the 2nd floor which was nice and clean. The beds were comfortable and the shower had excellent water pressure. The free hot breakfast was decent. I would use again on future trips.
Stayed 1 night in Jan 2024
Response from Sleep Inn and Suites Bensalem Team on Jan 12, 2024
Dear Thomas,Thank you for your glowing review! We're thrilled to hear that our front desk staff left a positive impression, and you enjoyed the cleanliness and comfort of your non-smoking room. Your appreciation for the water pressure and hot breakfast is truly valued. We can't wait to welcome you back on your future trips!Best Regards,The Sleep Inn & Suites Bensalem Team

6/10 Okay

Regla

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Sleep Inn and Suites Bensalem Team on Jan 12, 2024
Dear Regla,Thank you for your detailed feedback on your recent stay at Sleep Inn & Suites Bensalem. We're pleased to hear that our front desk staff made a positive impression and that you enjoyed the cleanliness, comfort, and amenities of your non-smoking room. Your satisfaction is our priority, and we look forward to welcoming you back on your future trips.Best Regards,The Sleep Inn & Suites Bensalem Team

8/10 Good

STEPHANIE

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Sleep Inn and Suites Bensalem Team on Jan 12, 2024
Dear Stephanie,Thank you for choosing Sleep Inn & Suites Bensalem and taking the time to share your feedback. We're delighted to hear you enjoyed your stay. Your 4/5 rating is greatly appreciated. Our team strives to exceed expectations, and we look forward to welcoming you back for another fantastic stay.Best Regards,The Sleep Inn & Suites Bensalem Team

8/10 Good

Tamena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sleep Inn and Suites Bensalem Team on Jan 12, 2024
Dear Tamena,Thank you for choosing Sleep Inn & Suites Bensalem and for sharing your positive feedback with an 8 out of 10 on Hotels.com! We're thrilled to know you had a great stay. If there's anything specific you enjoyed or anything we can improve upon, feel free to share. We look forward to welcoming you back soon.Best Regards,The Sleep Inn & Suites Bensalem Team

6/10 Okay

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities
It's okay, but as the property building the very important thing replace the carpet at rooms and front rooms and stairs as soon as possible. The AC filters should replaced soon.
Stayed 1 night in Dec 2023
Response from Sleep Inn and Suites Bensalem Team on Jan 8, 2024
Dear Ahmed,Thank you for sharing your feedback following your recent stay at Sleep Inn & Suites Bensalem. We appreciate your insights and suggestions. Your concerns about the carpets and AC filters have been duly noted, and we are actively working on addressing these issues. We value your input and hope to welcome you back soon for an improved experience.Best Regards,The Sleep Inn & Suites Bensalem Team

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good service
Stayed 4 nights in Dec 2023
Response from Sleep Inn and Suites Bensalem Team on Jan 3, 2024
Dear Wayne,Thank you for choosing Sleep Inn & Suites Bensalem and for taking the time to leave such a positive review. We're thrilled to hear that you found our hotel clean and enjoyed our service. It's our pleasure to make your stay memorable. We look forward to welcoming you back.Best Regards,The Sleep Inn & Suites Bensalem Team

2/10 Terrible

King

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sleep Inn and Suites Bensalem Team on Jan 3, 2024
Dear King,We appreciate your feedback regarding your recent stay at Sleep Inn & Suites Bensalem, though we regret that your experience fell short of expectations. We take all comments seriously and will use them to improve our services. Please consider giving us another chance; we'd love the opportunity to provide you with a more positive experience.Best Regards,The Sleep Inn & Suites Bensalem Team

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The Sleep Inn & Suites Bensalem Team on Dec 26, 2023
Dear Taylor,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.We hope to see you again soon.Best Regards,The Sleep Inn & Suites Bensalem Team

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from The Sleep Inn & Suites Bensalem Team on Dec 26, 2023
Dear Patrick,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.Your feedback is truly valued.Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Best Regards,The Sleep Inn & Suites Bensalem Team

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sleep Inn and Suites Bensalem Team on Dec 26, 2023
Dear George,Thank you for choosing Sleep Inn & Suites Bensalem and taking the time to share your feedback. We're delighted to hear you enjoyed your stay. Your 4/5 rating is appreciated. We're committed to continuous improvement and hope to welcome you back for an even more memorable experience.Best Regards,The Sleep Inn & Suites Bensalem Team

8/10 Good

Brenda

Business traveller
Check in was easy, room was quiet
Stayed 1 night in Dec 2023
Response from The Sleep Inn & Suites Bensalem Team on Dec 18, 2023
Dear Brenda,Thank you for sharing your experience with us. We're pleased to hear that your check-in process was easy and that you enjoyed a quiet stay in your room. Ensuring a seamless and comfortable experience for our guests is our top priority. We appreciate your positive feedback and hope to welcome you back soon.Best Regards,The Sleep Inn & Suites Bensalem Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite hotels!
This hotel is one of my favorites. The staff is very helpful and friendly and very willing to accommodate your needs. The rooms are great and very comfortable. Everything works the way it should. I ALWAYS enjoy my stay at this hotel!
Stayed 1 night in Oct 2023
Response from The Sleep Inn & Suites Bensalem Team on Dec 18, 2023
Dear Guest,Thank you for sharing your delightful experience with us! We're thrilled to be one of your favorite hotels. Your compliments about our helpful and friendly staff, comfortable rooms, and seamless experience mean the world to us. We can't wait to welcome you back for another enjoyable stay.Best Regards,The Sleep Inn & Suites Bensalem Team

10/10 Excellent

Pamela, Philadelphia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Excellent. The Front desk staff, is Exceptional. We look forward to our next stay.
Stayed 2 nights in Dec 2023
Response from The Sleep Inn & Suites Bensalem Team on Dec 18, 2023
Dear Pamela,We are thrilled to receive your glowing review! It warms our hearts to hear that everything was excellent during your stay, and we're especially grateful for your kind words about our exceptional front desk staff. We can't wait to welcome you back for another fantastic experience.Best Regards,The Sleep Inn & Suites Bensalem Team

10/10 Excellent

kathleen

Stayed 1 night in Dec 2023
Response from Sleep Inn and Suites Bensalem Team on Jan 3, 2024
Dear Kathleen,We are thrilled to receive your fantastic 5 out of 5 review on Expedia! It's wonderful to know you had a perfect stay at Sleep Inn & Suites Bensalem. Our team strives to provide top-notch service, and your positive feedback is truly appreciated. We look forward to welcoming you back soon.Best Regards,The Sleep Inn & Suites Bensalem Team

2/10 Terrible

Mikal

Stayed 2 nights in Dec 2023
Response from Sleep Inn and Suites Bensalem Team on Dec 26, 2023
Dear Mikal,We sincerely apologize for any inconvenience you experienced during your stay at Sleep Inn & Suites Bensalem. Your feedback is valuable, and we take it seriously. We are committed to improving our services and would appreciate the opportunity to discuss your concerns further. Your insights help us improve, and we hope to provide a better experience in the future. Best Regards,The Sleep Inn & Suites Bensalem Team

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean smells good since it's smoking as well. And i smoke but like going outside at times. Staff is great very polite and if you have a problem they work with you.
Stayed 1 night in Dec 2023
Response from The Sleep Inn & Suites Bensalem Team on Dec 10, 2023
Dear Kelly,Thank you so much for your glowing 5-star review on Expedia! We're thrilled to hear that you found our hotel clean and enjoyed the pleasant aroma. Our team takes pride in providing excellent service, and it's heartening to know they were able to assist you promptly. We look forward to welcoming you back soon.Best Regards,The Sleep Inn & Suites Bensalem Team

6/10 Okay

Robert

Business traveller
It was a reasonable priced hotel in a good location for my need.
Stayed 1 night in Dec 2023
Response from The Sleep Inn & Suites Bensalem Team on Dec 10, 2023
Dear Robert,Thank you for sharing your feedback about your recent stay at Sleep Inn & Suites Bensalem. We're pleased to hear that our hotel met your needs with its reasonable pricing and convenient location. We strive for guest satisfaction and hope to welcome you back for an even more enjoyable experience.Best Regards,The Sleep Inn & Suites Bensalem Team

8/10 Good

Hubert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff was professional and facility was clean
Stayed 1 night in Nov 2023
Response from Sleep Inn and Suites Bensalem Team on Dec 3, 2023
Dear Hubert,Thank you for choosing Sleep Inn & Suites Bensalem and sharing your positive experience. We're thrilled to hear you found our facility clean, and our staff professional. Your feedback is invaluable, and we look forward to exceeding your expectations in the future.Best Regards,The Sleep Inn & Suites Bensalem Team

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff at the bensalem, pa location are always accomodating and have always treated me like i was important to their business. Great place to stay
Stayed 4 nights in Nov 2023
Response from Sleep Inn and Suites Bensalem Team on Dec 3, 2023
Dear Patrick,We sincerely appreciate your glowing review on Expedia! It warms our hearts to hear that our Bensalem, PA team has consistently provided accommodating service, making you feel valued. Knowing you consider us a great place to stay is the highest compliment. We look forward to welcoming you back soon.Best Regards,The Sleep Inn & Suites Bensalem Team

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service
Good for your basic needs but provided only one set of towels for me and my dad. Couldn’t even get another bath towel
Stayed 1 night in Nov 2023
Response from Sleep Inn and Suites Bensalem Team on Dec 3, 2023
Dear Michael,Thank you for sharing your feedback. We're glad to hear that Sleep Inn & Suites Bensalem met your basic needs. We apologize for the inconvenience and we appreciate your understanding. Rest assured, we're addressing this to ensure a more seamless experience for our guests. We hope to welcome you back soon.Best Regards,The Sleep Inn & Suites Bensalem Team

10/10 Excellent

Aleesha

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Sleep Inn and Suites Bensalem Team on Dec 3, 2023
Dear Aleesha,We're thrilled to receive your glowing 5/5 review on Expedia! It's fantastic to hear that your stay at Sleep Inn & Suites Bensalem met your expectations. We strive to provide a top-notch experience, and your positive feedback is truly appreciated. Looking forward to welcoming you back soon.Best Regards,The Sleep Inn & Suites Bensalem Team

4/10 Poor

stephanie M

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
Room was half clean. The bathroom floor didnt look like it was clean and a few weeks or more. Carpet needed clean. Stands and fridge was dirty. The tv didnt worked.
Stayed 1 night in Nov 2023
Response from Sleep Inn and Suites Bensalem Team on Dec 3, 2023
Dear Stephanie M,We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is crucial, and we're addressing the issues with our housekeeping team. We appreciate your patience and hope to have the opportunity to provide you with a more enjoyable experience in the future.Best Regards,The Sleep Inn & Suites Bensalem Team

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Sleep Inn and Suites Bensalem Team on Dec 3, 2023
Dear Michael,Thank you for choosing Sleep Inn & Suites Bensalem and for taking the time to share your feedback. We're thrilled to hear you enjoyed your stay, and your 8/10 rating means a lot to us. We appreciate your support and hope to have the pleasure of welcoming you back for an even more exceptional experience.Best Regards,The Sleep Inn & Suites Bensalem Team