Ratings based on 167 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Poor service

Posted 14-Jul-2014
The pillows smell like old corn chips Didn't get the two double beds that I wanted was very uncomfortable and room service the cheeseburger was hot as a rock
Comment from Hotel Management
16-Jul-2014 by Mike, Hotel Management
I was sorry to hear we weren't able to provide you with the double beds you requests. We will look into the pillow smell and the cheeseburger issue. We hope you try our hotel again in the future and give us another chance. We get great responses to our property and I again apologize if we didn't meet your expectations.
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to Haverford, Villanova & Bryn Mawr

Posted 26-May-2014
Location: White Dog Cafe in Wayne is good
Decent place to stay for nearby college graduation festivities. Villanova centric with donuts with V to pretzels in V shape. Not much nearby except McDonalds, but easy access to interstate and backroads routes to campuses. Nice fitness room. Minor issues in rooms - light bulb out, shower leaked (not curtain issue). If you book through expedia, expect to be considered 2nd class even if you have Marriott Rewards unless it is the highest level of that reward program. Parking fee is high ($15 to $20 depending upon the sign). Same for in-room Wi-Fi. Take screen shot of what expedia says is offered with your room rate as this may change from what hotel thinks is included. Hotel has Sports Bar - didn't use it so don't know quality. Even though hotel was fully booked it was fairly quiet given graduation time.
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient and nice

Posted 25-May-2014
Pros: Friendliness and location
Cons: The air conditioning vent was blasting right in our faces on the bed; we actually got up and pushed them to redirect them.
Location: Very convenient to Villanova.
The staff was extremely pleasant and friendly; the hotel laid out snacks (thoughtfully adorned with V's on Villanova's graduation weekend). Rooms are nice, clean and comfortable. We have stayed here before and we will stay here every time we come up.
3 out of 5
Recommended
for Everyone
by A verified traveller

clean

Posted 23-May-2014
Cons: did not know that when you book through expedia that you had to pay for parking! very disappointed in this!
nothing to say! rooms were clean and it was plesant
Comment from Hotel Management
28-May-2014 by Mike, Hotel Management
We were sorry to hear your concern with our parking charges . We offer rates that include parking in the rate and that don't include parking. I hope this helps you with future bookings
5 out of 5
Recommended
for Everyone
by Su from ohio

Beautiful and clean hotel!

Posted 28-Apr-2014
Pros: Clean. Attentive but not hovering. Well kept.
Cons: Don't charge for WiFi. Especially when the guest stays more than one night.
Location: I was visiting family so didn't have time to look too well.
Venice welcome and departure. Cleaning staff friendly and helpful. It was a busy place but my room was very quiet.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Nice to be a gold member

Posted 13-Apr-2014
Pros: The concierge lounge
I don't normally stay at full blown Marriott's, instead earning my points at courtyards, springhill suites and Fairfield inn. I booked this as a package on expedia and got a great deal. Really enjoyed the perk of the Concierge club. It helped offset the $20 day for parking. The bedding wasn't as comfortable as I hoped, but that could be just personal preference. They play a movie in the concierge lounge every night if you want something to do
5 out of 5
Recommended
for Everyone
by UPenn Alumnus from Washington, DC

Amazing Staff = amazing stay

Posted 31-Mar-2014
1. Everyone was very attentive and was genuinely willing to help. 2. Everyone was very professional 3. Staff went above and beyond our expectations ... And we are difficult- meaning, very particular. They accommodated are multiple requests (I.e early check in, room transfer, late check out, towels, toiletries, etc., etc.). 4. The people in this hotel made up for the rudeness of some folks in Philly .
5 out of 5
Recommended
for Students
by A verified traveller from Las Vegas

Nice, clean hotel. Pleasant décor.

Posted 30-Mar-2014
Pros: Location. Room size. Amenities. Cleanliness.
Cons: Free airport shuttle!
Location: Not much. Nice café (Tradestone) just opened up on Fayette. Free WiFi, good coffee, fancy chocolates, good sandwiches.
Nice, clean hotel with an excellent continental breakfast. For DO students taking their PE, the NBOME building is a short walk (less than 10 minutes) across 8-Tower Bridge. And if you don't want to walk, the hotel offers a free shuttle to take you to the NBOME, arriving every half-hour. The only inconvenience is the shuttle to and from the airport, which costs twenty-six dollars per person and is not reliably on time (so if you take the airport shuttle, schedule it early so you don' t miss your flight). Overall, had a very pleasant stay.
2 out of 5
by A verified traveller

not worth the money

Posted 18-Feb-2014
Booked hotel through Expedia and spent a good deal more money than relatives who booked directly with the hotel. We were charged for "incidentals" (Wifi, parking ), however the hotel waived the parking fee which was exorbitant!. No free breakfast, room was small - overall I was left thinking the hotel wasn't a good value at all.
4 out of 5
Recommended
for Everyone
by Ronnie from Delaware

Very nice hotel

Posted 8-Feb-2014
Pros: I liked the decor and that the room was heated well and that it had hot water.
Cons: The staff could be more clear about what they offer and what the charges are for certain amenities before you make the decision to use them.
Location: While in town I went to a movie theater about 25 minutes away called movie tavern which was an awesome experience! And wawa across the street!
While the hotel room was very clean and pleasant some of the staff could learn to be more clear on some of the amenities of the hotel. I called down to the front desk to inquire about the wireless internet and was told by the gentleman I would not be charged extra but yet when I went to check out I was charged an extra ten dollars. I was also charged twenty dollars for parking in their garage which I think is ridiculous if you are already staying at the hotel. I just feel like they were trying to get over on me with those two situations. Besides that I had a pleasant stay and the heat was great on a cold winter night.