Ratings based on 162 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Nice to be a gold member

Posted 13-Apr-2014
Pros: The concierge lounge
I don't normally stay at full blown Marriott's, instead earning my points at courtyards, springhill suites and Fairfield inn. I booked this as a package on expedia and got a great deal. Really enjoyed the perk of the Concierge club. It helped offset the $20 day for parking. The bedding wasn't as comfortable as I hoped, but that could be just personal preference. They play a movie in the concierge lounge every night if you want something to do
5 out of 5
Recommended
for Everyone
by UPenn Alumnus from Washington, DC

Amazing Staff = amazing stay

Posted 31-Mar-2014
1. Everyone was very attentive and was genuinely willing to help. 2. Everyone was very professional 3. Staff went above and beyond our expectations ... And we are difficult- meaning, very particular. They accommodated are multiple requests (I.e early check in, room transfer, late check out, towels, toiletries, etc., etc.). 4. The people in this hotel made up for the rudeness of some folks in Philly .
5 out of 5
Recommended
for Students
by A verified traveller from Las Vegas

Nice, clean hotel. Pleasant décor.

Posted 30-Mar-2014
Pros: Location. Room size. Amenities. Cleanliness.
Cons: Free airport shuttle!
Location: Not much. Nice café (Tradestone) just opened up on Fayette. Free WiFi, good coffee, fancy chocolates, good sandwiches.
Nice, clean hotel with an excellent continental breakfast. For DO students taking their PE, the NBOME building is a short walk (less than 10 minutes) across 8-Tower Bridge. And if you don't want to walk, the hotel offers a free shuttle to take you to the NBOME, arriving every half-hour. The only inconvenience is the shuttle to and from the airport, which costs twenty-six dollars per person and is not reliably on time (so if you take the airport shuttle, schedule it early so you don' t miss your flight). Overall, had a very pleasant stay.
2 out of 5
by A verified traveller

not worth the money

Posted 18-Feb-2014
Booked hotel through Expedia and spent a good deal more money than relatives who booked directly with the hotel. We were charged for "incidentals" (Wifi, parking ), however the hotel waived the parking fee which was exorbitant!. No free breakfast, room was small - overall I was left thinking the hotel wasn't a good value at all.
4 out of 5
Recommended
for Everyone
by Ronnie from Delaware

Very nice hotel

Posted 8-Feb-2014
Pros: I liked the decor and that the room was heated well and that it had hot water.
Cons: The staff could be more clear about what they offer and what the charges are for certain amenities before you make the decision to use them.
Location: While in town I went to a movie theater about 25 minutes away called movie tavern which was an awesome experience! And wawa across the street!
While the hotel room was very clean and pleasant some of the staff could learn to be more clear on some of the amenities of the hotel. I called down to the front desk to inquire about the wireless internet and was told by the gentleman I would not be charged extra but yet when I went to check out I was charged an extra ten dollars. I was also charged twenty dollars for parking in their garage which I think is ridiculous if you are already staying at the hotel. I just feel like they were trying to get over on me with those two situations. Besides that I had a pleasant stay and the heat was great on a cold winter night.
5 out of 5
Recommended
for Everyone
by DBruno from Boston

Very Nice Hotel!

Posted 21-Jan-2014
Pros: Clean, great location, easy on/off highway.
Cons: A lower cost is always nice, but the rate was definitely NOT excessive!
Location: We were able to hop the train to downtown Phil. Easy on/off highway.
Stayed in W. Conshohoken to be near family. Very nice hotel. Frequent treats in the lobby :-) Forgot a piece of clothing & they FedEx'd it to me @ no charge! We'll be back - definitely!
2 out of 5
Recommended
for Business Travellers
by Monica Coley-Byrd from Macon, GA

Uncustomer Service

Posted 11-Jan-2014 on Hotels.com
I would say that I was very pressed with the look of this hotel, but the customer service was ver UNimpressive. I arrived at the hotel and the desk clerk greeted me and fund me in the system quickly; however, being that I was from out of town, my bank placed a fraud alert on my card without letting me know. Although it was embarrassing on my end, the desk clerk's tone seemed to change after this. Although I got the matter cleared and was able to check in, I had already been offended. The room was beautiful and the view was to die for. The food, however, was well NOT worth the price they were charging. I had intended to get breakfast the next morning, but was offended by waking up to a final bill being slid under my door. It came across as hurry up, get your things, and get out of my hotel. I was highly offended as this could have been squared away at checkout. I will never go to this hotel again. I basically paid almost five hundred dollars for two nights to be disrespected.
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 8-Jan-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by Eileen from Raleigh, North Carolina

Very nice hotel! Helpful, courteous staff.

Posted 3-Jan-2014
Pros: Clean comfortable room Helpful staff Great restaurant located close to the train station, easy trip into downtown Philly
Cons: Free wifi
5 out of 5
Recommended
for Getaway With Friends
by A verified traveller

This traveller left a rating score only Posted 10-Dec-2013 on Hotels.com