Note fondée sur 983 évaluations vérifiées
3,7 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Publié le 13 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
14 juin 2023 par Marcus - General Manger, Gestion de l’hôtel
Than k you for your positive review. I am glad you enjoyed your stay with us.
par un voyageur vérifié
Ne recommande PAS
Publié le 2 août 2022 sur HotelsTerrible, chambre très sale, carte ce demagnetise , pas d’eau chaude , lavabo ne draine pas…….
Commentaires de Gestion de l’hôtel
4 août 2022 par AL, Gestion de l’hôtel
Thank you for your feedback. I am sorry to hear that you experience issues during your stay. Your feedback has used to make improvements for all guest in the future. Thank you for choosing Best Western.
par un voyageur vérifié
Publié le 20 avr. 2024
par un voyageur vérifié
Publié le 17 avr. 2024
Buen servicio
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Marcus - General Manager, Gestion de l’hôtel
Gracias Irma, espero verte pronto
par un voyageur vérifié
Publié le 13 avr. 2024
They not return my security money
Already I left 15 days ago
👎👎👎👎👎
Commentaires de Gestion de l’hôtel
16 avr. 2024 par Marcus Collins-General Manager, Gestion de l’hôtel
I am sorry that you have not received your funds. They were released by our hotel on 3/29 at 2.20am. I recommend speaking with your bank. Please be aware that you will not see a credit, just the release of the hold so there will no longer a pending charge. If you have any questions, please feel free to contact the hotel and speak with me.
par un voyageur vérifié
Publié le 8 avr. 2024
Staff friendly rooms are clean
Commentaires de Gestion de l’hôtel
10 avr. 2024 par Marcus - General Manager, Gestion de l’hôtel
Thanks so much Andrew, I am glad that you enjoyed staying with us and hope to host you again soon.
par un voyageur vérifié
Publié le 5 avr. 2024
Every thing was acceptable
Commentaires de Gestion de l’hôtel
7 avr. 2024 par Marcus - General Manager, Gestion de l’hôtel
Dear Demetria,Thank you so much for your full mark rating and your kind comment. I am so pleased that you enjoyed your stay and hope to host you again
par un voyageur vérifié
Publié le 24 mars 2024
Commentaires de Gestion de l’hôtel
16 avr. 2024 par Marcus Collins-General Manager, Gestion de l’hôtel
Thank you so much for the positive rating. I am so pleased that you enjoyed your stay and hope to host you again soon.
par un voyageur vérifié
Publié le 24 mars 2024
The only thing i liked about this property is the fact that the staff were nice, and the room had no bugs and was mostly clean. However, 3/4 of this property is under construction. There was some massive jackhammering going on at about 830 am, where they were busting up the sidewalk to lay a new one. There is no front entrance- rather, a side entrance has been converted into a lobby. Breakfast is served at the end of a hallway in some administrative offices on the 3rd floor. There are no microwaves in the rooms, but there are huge refrigerators. To use a microwave, you have to go where the breakfast is served, where a microwave is located. When I arrived at my room, my bedsheets were on sideways and about to pop off of the matress. The lampshade of one of the lamps had what i could only guess to be boogers smeared inside of it (room 403). The room was a single king, but it clearly used to be a double queen, because the placement of electrical outlets was inconvenient and made no sense. In the morning, housekeeping would open a room, flip out the latch to keep the door from closing all the way, and then allowed the door to swing closed freely until it loudly banged on the latch. I would not stay here again.
Commentaires de Gestion de l’hôtel
26 mars 2024 par Marcus - General Manager, Gestion de l’hôtel
I am so sorry that your experience was not as it should have been. We are in the process of making some changes and I am sorry that your experience was affected by that. I hope you will reconsider your decision not to return.
par un voyageur vérifié
Publié le 22 mars 2024
I had a great experience
Commentaires de Gestion de l’hôtel
24 mars 2024 par Marcus - General Manager, Gestion de l’hôtel
I am so glad that you had a good experience staying with us. I hope you will stay with us again soon.
