Phanom Sarakham Vacation Packages

Amazing customer service and location was perfect for festival

10 minute walk to the main road but Tuk tuk shuttle is free. Greenery suite was very nice. Nice pool with sauna and steam room. No bicycles available at the time. Very extensive breakfast buffet especially on weekends.

We had an amazing stay at Lebua. Our suite had stunning views, service was wonderful. Highly recommend either Chef’s Table Orr Mezzaluna for a fantastic dining experience.

The property itself is great. Modern lobby and modern rooms. I stayed in an Akara Deluxe suite which had a large king size bed, bath and separate toilet room. The bed was comfortable. The shower had excellent pressure. The TV was very difficult to get working and logged into any streaming services. Minibar was well stocked and reasonably priced. The pool and pool area were good and clean. The barracuda rooftop bar was very nice and again well priced. Buffet breakfast had good choice. Some issues that were poor were that the bed linen and towels definitely were not changed everyday despite the room being asked to be made up. Staff appeared more preoccupied with their mobile phones than opening doors for guests. You were able to smoke drugs on the rooftop bar also which was not ideal. Staff members also had a very poor grasp of English as when asked if we could book afternoon tea 4 times (also showing a photo of the afternoon tea) we would not get through to them. The hotel is 5 star rated however, I would not agree it is. Other than the above issues, it was a comfortable stay however, I would try somewhere else in Bangkok if I were returning.

I was very happy with the overall service, from housekeeping, bellmen, concierge, front office and almost all staff are friendly, accommodating and courteous.