View from room

Reviews of Water Street Inn

Water Street Inn
240 Front Street, Boyne City, MI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 47 out of 66 reviews" "
Rating 8 - Good. 13 out of 66 reviews" "
Rating 6 - Okay. 4 out of 66 reviews" "
Rating 4 - Poor. 2 out of 66 reviews" "
Rating 2 - Terrible. 0 out of 66 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Karen

Liked: Cleanliness, room comfort
Beautiful views
Perfect location on Lake Charlevoix and walking distance to downtown. Our room was clean and comfortable but definitely outdated. The pictures we saw online when booked were of an upgraded unit, not the one we stayed in. Nevertheless, it did the job and we can handle some outdated wallpaper. We only wish they have chairs on the back patio, the lake view was amazing but we had no chairs.
Stayed 1 night in Nov 2020
Response from Keith Stark on Nov 11, 2020
Karen, I am sorry about the deck chairs being removed prior to your stay. The association stores them in the winter months. Even though we had some really nice weather when you visited.

6/10 Okay

Jessica

Liked: Cleanliness
Outdated and smelly
The view was amazing. The rest subpar. Walked in to a wafting smell of smoke (cigarette). The place was extremely outdated...including furniture (besides the bed). I requested a new room due to the intense smoke smell but was told the only place left wasn’t any better. Was only able to stay because we opened the windows and cranked the heat (it was in the 30’s outside). The pictures online of the condo were definitely not of the condo we stayed in!
Stayed 2 nights in Oct 2020
Response from Keith Stark on Nov 2, 2020
Jessica, I am sorry that you felt you did not get the room you booked. However the photos online are correct and do represent the unit. As far as the smoke smell I was in the unit for the day with the owners reviewing the updates they are intending to do in their unit and it did not smell like smoke as we area a no smoking property. We were full that weekend other then one other unit that has not been updated yet. Since all of our units are independently owned most units have been updated however there are a couple units that have not been. Our pictures represent the unit and its current condition.

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2020
Response from Keith Stark on Apr 17, 2020
Thank you for the 5 out of 5 rating. We are glad that you had a good experience staying at the awate street Inn.

10/10 Excellent

Yennie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Keith Stark on Jan 27, 2020
Thank you for the great review. We are glad that you had a good time and hope to see you back again.

10/10 Excellent

Judith

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lake views. The room was.comfortable and clean.
Stayed 1 night in Oct 2019
Response from Keith Stark on Oct 27, 2019
Thank you for the review. We are glad that you enjoyed your stay. We hope to see you again. Keith Stark Manager

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice property and view but outdated unit.
The exterior of the complex is very nice but some of the units are very outdated. We stayed with another couple in almost adjoining units for the same price. There's was updated, modern and very nice. Ours had all the old furnishings , appliances and TVs since they were originally built. It was all old and outdated. The wall covers and pictures were all visibly old and faded. The bathroom was clean but old. A nice place with a great view but no investment has been made to keep it updated.. If your considering staying here make sure you get an updated unit for your money.
Stayed 1 night in Oct 2019
Response from Keith Stark on Oct 26, 2019
I am sorry to hear that you were not happy with your condo. As a condtel each unit is decorated by the specific owner of each condo unit. I hope that you will stay with us again and we can help you select a unit that is updated to your personal taste. Keith Stark Manager

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reat Place.
Great location. Beachfront condo was recently remodeled and very nice. We will stay there again. Staff was very pleasant and helpful.
Stayed 2 nights in Oct 2019
Response from Keith Stark on Oct 16, 2019
Darla, We are so glad that you enjoyed your stay with us. We look forward to you booking direct with us in the future.

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!
Stayed 1 night in Dec 2018
Response from Nicole Z. on Dec 30, 2018
Damon, Thanks for the 5 out of 5 review. We sure do appreciate it and happy your stay was awesome. Nicole Zuehlke Manager

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Amazing stay! All the comforts of home, every need was anticipated short of stocking the fridge. Would definitely return, next time in the summer. Thank you!
Stayed 2 nights in Nov 2018
Response from Nicole Z. on Nov 19, 2018
Thanks so much for giving us your feedback. I'm happy to hear you had an amazing stay! Water Street Inn Manger Nicole Z.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Nicole on Nov 5, 2018
Thank you for taking the time to write a review, we appreciate your business! Front Desk WSI

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2018
Response from Nicole Z. on Oct 31, 2018
Thanks so much for your 5 out of 5 review! We appreciate it. Nicole Zuehlke Manager

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
I love this property! So cozy
Stayed 1 night in Jun 2018
Response from Nicole Z. on Jun 7, 2018
Carol, Thanks for your feedback and for staying with us! Hope to see you again soon. Water Street Inn Staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great condo on the lake
Lovely property on Lake Charlevoix. Condo maintained well and very clean. Property manger courteous and helpful
Stayed 3 nights in May 2018
Response from Nicole Z. on Jun 7, 2018
Thanks so much for your feedback. We really appreciate you taking the time to let us know. Water Street Inn Staff

10/10 Excellent

Kellie, Warren MI

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice condo! Beautiful view! Condo was clean and the location was close to everything! We will be back in the summer!
Stayed 2 nights in Mar 2018
Response from Nicole on Mar 15, 2018
Kellie, Thanks so much for your feedback. We hope to see you again soon. Water Street Inn

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful view of the lake
we love Bone city and this htel is so close to everything!
Stayed 5 nights in Jan 2018
Response from Nicole Z. on Jan 23, 2018
Thanks for giving us a review. We appreciate it. Thanks for staying. Hope to see you again soon. Nicole Zuehlke

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, fully furnished suites near Boyne Mountain. Only drawback was the single bathroom, which was in high demand when our family of four was there over three nights.
Stayed 3 nights in Dec 2017
Response from Nicole Z. on Jan 4, 2018
Thanks so much for giving us your feedback. We appreciate it.

10/10 Excellent

Martina, Lansing, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and view was outstanding! I very much enjoyed my stay.
Stayed 1 night in Nov 2017
Response from Nicole Z. on Dec 4, 2017
Thanks so much for your feedback. Hope to see you again soon.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017
Bruce, Thanks for taking the time to give us this positive feedback. We appreciate it. Nicole Water Street Inn

10/10 Excellent

Joan, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super inviting place. Very clean and lovely decor ! Very close to downtown Boyne Falls. Loved it! Comfy bed and spacious bathroom. Beautiful views.
Stayed 2 nights in Nov 2017
Response from Nicole Z. on Nov 12, 2017
Joan, We appreciate your feedback. Happy to hear you enjoyed your stay!

10/10 Excellent

Skip, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with awesome view
This was just a quick two day stay but the accomadations were fantastic. It was clean,comfortable and in a convienent location. We would most definitely stay again.
Stayed 2 nights in Oct 2017
Response from Nicole Z. on Nov 12, 2017
Skip, Thanks for choosing us as your lodging experience. We appreciate your feedback. Hope you can return soon.

10/10 Excellent

cindy, Freeland, mi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt like home
So comfortable, felt like being at home. We loved it
Stayed 1 night in Oct 2017
Response from Nicole Z. on Nov 12, 2017
Cindy, We are so glad to hear you felt at home. Thanks for giving us this feedback.

10/10 Excellent

Jodi, Jackson Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Stay, beautifully decorated and furnished!
We loved the Water Street Inn! The room itself was beautiful, the furnishings and amenities were top notch. The lake is literally just steps out of the sliding door off the unit. We went in the off season, but everything was still great. It's a short trip to the island from Boyne City and we were able to do all the things we wanted to. Everything in town was a short walk and the shops were very nice. Would definitely return.
Stayed 2 nights in Oct 2017
Response from Nicole Z. on Nov 12, 2017
Jodi, This is such great feedback. Thanks so much. I'm happy you enjoyed your stay so much.

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017
Lara, Thanks for the five star review. We appreciate your review.

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Betty, Thanks for giving us great feedback! Hope you can return soon. Nicole Z.

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful, and Awesome View
Condo was Wonderful! Right on the water, peaceful, and a spectacular view!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful apartment right on the water
Very nice place with direct water view! Wished I could have stayed there longer with my wife. It was a very clean and nicely equipped room with a balcony including water view!

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and convenient for our family. Very nice short getaway.

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & clean
Condo was quaint. Very clean and comfortable. Close to my kids for high school football.

8/10 Good

aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very comfortable, and had all the amenities of home.

10/10 Excellent

BG, traverse city, michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice facility
nice facility. helpful staff. clean condition. a wild lighting control system that had multiple styles of off/on and dimming switches. tv could only be seen head on due to limits of cabinet door travel. countertop cooking limited to two small burners, need to have at least one of the burners a large one. being on the lake front was delightful even on a stormy morning when the lake was churning.

6/10 Okay

sari, cincinnATI

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beautiful condo but terrible mattress.
The furniture was pretty but terribly uncomfortable. Other than that, the condo is beautiful and easy to stay. Kitchen was fully equipped. They just need to update the mattress and get a couch that one can actually sit in.

8/10 Good

Scott, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, relaxing and luxurious

8/10 Good

Pam & Vern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fall getaway!
Clean facilities, great location, great view (spectacular view of fall colors at it's peak and the water front experience), and with in short walking distance to dining and shopping!

10/10 Excellent

Dianna, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Very nice beachfront. Very spacious. Nice staff. Close to alot of things. We will be back!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

lk

Disliked: Cleanliness, staff & service
Bait and switch-- would not honor the price quoted
Nobody is at the front desk most of the time. No special service or interest shown.

8/10 Good

pops, san diego, ca

Liked: Cleanliness, staff & service, room comfort
lot of construction noise
both days were filled with a lot of construction noise and blaring radio from the construction crew. They were replacing the roof. I was looking peace and quiet and instead I had to leave the area all day on both days. I feel I was cheated out of two days vacation in my favorite place. Expedia should have advised me about this construction before booking, shame on you.

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ari, Dearborn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3rd Stay, Always great
Clean, spacious, great location, great service

10/10 Excellent

Susan D, Ann Arbor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, at least in off season!
Fabulous 1 BR condo for the price of a hotel room. Beautiful view of Lake Charlevoix, spacious and comfortable, walking distance to everything in Boyne City. If you want bed and bath on same floor as kitchenette and living room, choose 1st or 2nd, not 3rd floor. No night-time desk/office help, but phone number left if anything urgent.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Elizabeth, Jackson, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Boyne
This was less expensive than staying at the resort and was a condo rather than a hotel room. With a family of 4, having the extra room to spread out was fantastic!

10/10 Excellent

Fan, Detroit

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is very comfortable. It has a beautiful lake view on the balcony, a fireplace and a very small bar counter on the first floor. The bedroom is on the second floor.

10/10 Excellent

WLK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice surprise
WONDERFUL PLACE TO STAY--except the bathroom fan is to loud.

10/10 Excellent

Kathleen, Ann Arbor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view and a great night's sleep!
Staff were pleasant and responsive. Room was fabulous!

10/10 Excellent

Edwin, Omaha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great lakeside location with great view looking north over Lake Charlevoix!

10/10 Excellent

Kerry, Liconia, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be back!
Great room in a wondeful town.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Beautiful view from our room, clean comfy and home away from home feeling!

10/10 Excellent

Jimbo, Grand Rapids, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Accommodations
Thoroughly enjoyed staying at this facility. Right on the beach, very close to downtown Boyne City with lots of eateries.