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Reviews of Blue Jay Motel

2 out of 5
Blue Jay Motel
1165 Highway 7 East, Otonabee-South Monaghan, ON

Reviews

6.8
Rating 10 - Excellent. 23 out of 117 reviews" "
Rating 8 - Good. 36 out of 117 reviews" "
Rating 6 - Okay. 33 out of 117 reviews" "
Rating 4 - Poor. 12 out of 117 reviews" "
Rating 2 - Terrible. 13 out of 117 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ishai

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very kind and the room was affordable and clean.
Stayed 1 night in Oct 2023
Response from paul on Oct 25, 2023
thank you

8/10 Good

Dayana

Liked: Cleanliness, staff & service, amenities
The staff was friendly
Stayed 2 nights in Sep 2023
Response from paul on Sep 13, 2023
thank you

10/10 Excellent

RUSSEL

Stayed 1 night in Sep 2023
Response from paul on Sep 25, 2023
thank you

10/10 Excellent

janice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from paul on Sep 3, 2023
thank you

10/10 Excellent

Julia

Stayed 1 night in Aug 2023
Response from paul on Sep 21, 2023
thank you

8/10 Good

kirk

Stayed 1 night in Aug 2023
Response from paul on Aug 30, 2023
thank you

2/10 Terrible

Bradford

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room was dirty. AC was plugged into an extension cord (unsafe). Bathroom toilet seat was not clean, dirt in the bathtub/shower.
Stayed 1 night in Aug 2023
Response from paul on Aug 30, 2023
its not true fake review

2/10 Terrible

drew

Disliked: Cleanliness, staff & service
owner is a dick..
Stayed 1 night in Aug 2023
Response from Paul - General Manager on Aug 31, 2023
Hello Drew,Not a good way to write a review, however, we were very happy to work with you, even though you were never our guest, You had provided an invalid credit card which kept declining. We are confident that we have a standard & fair cancelation policy which you'll find at most hotels/motels. I hope next time you provide a valid credit card so the hotel/motel can do their job of keeping your reservation.

10/10 Excellent

Daniele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were fine. Staff was polite and courteous. Good place to stop by while on a long road trip.
Stayed 1 night in Aug 2023
Response from Paul on Aug 14, 2023
Thank you

6/10 Okay

John

Liked: Cleanliness
Noisy neighbours. No enforcement
Stayed 1 night in Jul 2023
Response from paul on Aug 2, 2023
hi john its fake review

6/10 Okay

Gail

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from paul pravin on Jul 30, 2023
thank you

10/10 Excellent

Larry

Stayed 1 night in Jun 2023
Response from paul on Jul 17, 2023
thank you

8/10 Good

Patricia, Brampton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cute motel. Friendly staff. Comfortable beds. Free bottled water. The price was right. Close to many dining options.
Stayed 1 night in Jun 2023
Response from paul on Jul 17, 2023
thank you

2/10 Terrible

Margaret

Travelled with family
Disliked: Property conditions & facilities
A lesson in "You get what you pay for". Very sketchy men in parking lot when we arrived. Told my daughter not to get out of the car when we checked in. Men left an hour later, Thank goodness....tried to get another hotel but nothing available. The door was super flimsy, paper thin and hard to lock, had to put a chair in front of it while we were sleeping. And to top it off, NO heat. Temp went down to 2 degrees......Camping would have been a step up!
Stayed 2 nights in May 2023
Response from paul on Jul 17, 2023
Hi this is not a true story if you stay two nights you do not like it you tell me the same we can arrange sorry for the inconvenience

10/10 Excellent

Suisheng

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Apr 2023
Response from paul on Apr 29, 2023
thank you

10/10 Excellent

JING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from paul on Apr 22, 2023
thank you

6/10 Okay

Peter

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
1950's style motel
Stayed 1 night in Mar 2023
Response from paul on Apr 6, 2023
thank you

10/10 Excellent

Chris R, Bancroft

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Need new mattress for bed.
Stayed 2 nights in Mar 2023
Response from paul on Apr 6, 2023
thank you

8/10 Good

kathryn

Business traveller
Liked: Cleanliness, staff & service
Very nice and helpful people.
Stayed 2 nights in Feb 2023
Response from paul on Feb 13, 2023
thank you

8/10 Good

Jerald C

Liked: Cleanliness, staff & service, property conditions & facilities
The room is small but adequate. The shower is especially good. Parking was a challenge since we were the last customers to arrive, and had to park in a corner between 2 large half-tons.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guests I set up in this Motel enjoyed their stay
Stayed 1 night in Dec 2019

2/10 Terrible

Jenn, St Albert

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service and the staff were very under trained and even said so. For the 10 minutes I was there they tried to charge me over $100!! It took me 4 times to call and get it rectified. And even then they were reluctant. Very very bad service !
Stayed 3 nights in Dec 2019

8/10 Good

Ram, Richmond hill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing special it was okay and quite place. I like this place I have been there for 3 times.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Friendly woman's on the reception. Old Motel, you can see and smell it. I would not stay there again.
Stayed 1 night in Oct 2019

10/10 Excellent

Anita, Ottawa, On

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent little motel. Nice and clean; friendly owners; comfy beds and small but clean bathroom; best value in the vicinity.
Stayed 1 night in Oct 2019

6/10 Okay

George

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Basic overnight lodging
About what you would expect, very basic rooms, no desk to use and only a hard back chair to sit on. Friendly family owned small dogs no problem.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very friendly & welcoming
Very nice staff. Motel was clean and good value. Rooms are well stocked - fridge, kettle, iron, coffee maker, etc. Good water pressure in showers. Would recommend
Stayed 1 night in Aug 2019

6/10 Okay

Jay

Travelled with family
Liked: Staff & service
The room was nice, but the bathroom was old and dusty. The towels were very old and the water from the bathroom smelled like sewer water or like rust. I was very scared to use it.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean, bed comfortable & staff very nice & helpful. If you want a good night's sleep you better bring sound cancelling head phones. There is no sound proofing between the rooms. I was kept awake from 3 a.m. to around 5 a.m by my neighbour on his phone!
Stayed 1 night in Mar 2019
Response from paul on Mar 27, 2019
thank you for feedback

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet location. It took quite a while to get the room up to a comfortable temperature
Stayed 2 nights in Feb 2019
Response from paul on Mar 6, 2019
thank yiu

8/10 Good

Darrah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2019
Response from paul on Mar 6, 2019
thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Easy access. Lots of parking. Location great for on and off highway
Stayed 1 night in Feb 2019
Response from paul on Mar 6, 2019
thank you

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Badly needs some repairs to holes in drywall Replacement of rusty old electric baseboard heaters Maybe an effort to iron sheets!! Here for hockey tournament last minute booking 2 stars are NOT what we usually go for . Some easy fixes may make it a more pleasant place!!
Stayed 2 nights in Jan 2019
Response from paul on Mar 6, 2019
thank you for feed back we done repair

8/10 Good

Bob

Liked: Staff & service, amenities
If you wish to spend extra $$$ for more comfort , definitely I would understand it. This motel was ok for the price , plus very friendly stuff edged my stay to pleasant
Stayed 2 nights in Jan 2019
Response from paul on Mar 6, 2019
thank you

8/10 Good

Marleen

Liked: Staff & service, room comfort
Just an ok place to stay.
My stay was fine .A little out dated and could use a bathroom update .you woukd see water damage . But it was livable and clean the bed was comfortable. They need to check behind there furniture as there was an empty water bottle behind the night stand from past guests. I pulled out the desk but the bottle was still there when I returned for my second night stay
Stayed 2 nights in Nov 2018
Response from paul on Nov 7, 2018
thank yiu

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean, old and bad smell. The bathroom was dirty and old and some stuffs did not work properly
Stayed 1 night in Sep 2018

2/10 Terrible

Jeremy, Barrie

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible customer service for such a run down place. There are many other motels around thankfully.
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms are old and although clean they look dirty. Beds were noisey, they area around the air conditioner was dirty. The electrical octupus was quiet the wall display. I woke up in the morning with a spider hanging over my face. We didn't even shower in the morning, brushed our teeth and left.
Stayed 1 night in Sep 2018

2/10 Terrible

Matt, Peterborough

Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not in the best shape. Some effort was made in some upgrades
Stayed 1 night in Aug 2018

8/10 Good

Trish, Chatham-kent

Liked: Cleanliness, staff & service
Disliked: Room comfort
This motel was clean and basic. The staff super friendly. The only real complaint was the bed and pillows were not as comfortable as I have had elsewhere.
Stayed 1 night in Aug 2018
Response from Paul on Aug 31, 2018
Thank you for your feedback! =)

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very handy location ideal for a one night rest stop before continuing on our road trip.
Stayed 1 night in Jul 2018
Response from paul on Aug 8, 2018
thank you