Seasonal outdoor pool

Reviews of Chocohotel

3 out of 5
Chocohotel
Via Campo Di Marte 134, Perugia, PG

Reviews

8.6

Excellent

Rating 10 - Excellent. 188 out of 428 reviews" "
Rating 8 - Good. 189 out of 428 reviews" "
Rating 6 - Okay. 40 out of 428 reviews" "
Rating 4 - Poor. 6 out of 428 reviews" "
Rating 2 - Terrible. 5 out of 428 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Laurence

Travelled with family
Liked: Cleanliness, staff & service, amenities
I booked this place because I thought my son would like it but I ended up enjoying it too. The property itself is a basic three star older hotel. Rooms are small and simple and beds are not very comfortable especially if you don't like firm beds. But it was very clean and I actually like having a bathtub. But obviously nobody stays here for the room. The chocolate design touches were cute and fun. But the biggest surprise was the breakfast. I expected it to be full of cheap products and more about quantity than quality but it was much better than I expected. The chocolate items were exactly like the pictures, a really impressive array. And the quality was quite good, bettee than the four star hotels we stayed at in our week in Umbria. I had a very good chocolate covered canollo, sone fudge pie, some little treats and the dark chocolate sauce. What was nice was that they also had a good selection of savory items. The fresh focaccia, ricotta and tomatoes as well as fruit and yogurt and the usual croissants and baked items. I only ate a tiny fraction of what was on offer but I give the breakfast five stars for both quality and selection. Parking was tight but manageable and location was not charming but convenient to drive up to the old city. Their shop has lots of interesting and reasonably priced itens. Overall I wouldn't want to stay here long term but for a night or two it's a unique and enjoyable place that really lives up to its theme
Response from simona on Mar 18, 2024
thaks a lot for your review!

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to train sta.
Stayed 1 night in May 2023
Response from simona on May 27, 2023
Thanks a lot Paul!

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023
Response from simona on May 24, 2023
Thank you Jorge!

10/10 Excellent

Shermain

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel and the staff are incredibly helpful. Property is very clean with spacious rooms.
Stayed 2 nights in Mar 2023
Response from simona on Mar 15, 2023
Thanks a lot for your review!

6/10 Okay

Rosemary, Essex

Stayed 1 night in Feb 2023
Response from simona on Mar 13, 2023
Thank you Rosemary !

6/10 Okay

samuele

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Top the courtesy and the style, looks very great. A bit of negligence in the maintainence in the bathroom: the hand shower was unstable (very bad for such a hotel...) and the wc flush had a little leak. The hotel is along a very crowded road and the rooms on the front side suffer a bit of the car traffic noise.
Stayed 1 night in Jan 2023
Response from simona on Jan 29, 2023
Thanks for your review Samuele!We are sorry about the hand shower. I think it's an inconvenience that can happen... Did you tell the reception staff? We would have solved problem right away.

6/10 Okay

Virginia

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Aug 2022

4/10 Poor

Virginia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was very good and parking was also very good. The staff was courteous, helpful, efficient and friendly. Unfortunately, the rooms are lacking. I felt like I walked into 1985 and perhaps the mattress are from that era, too. Not a place for a comfortable, restful sleep. The carpets in the hallways are stained and discoloured, so are their decorations. There are no extras in the room like an espresso machine, ice bucket, and certainly no computer jacks for charging electronics. Time for an overhaul of every room.
Stayed 2 nights in Aug 2022
Response from simona on Aug 21, 2022
Dear Virginia,wew are sorry to hear that youur stay at Chocohotel was not completely good for you! Our hotel dates back to 1998 and over the years we have made many modernizations both to the rooms and to the common areas... and we continue to do so, For your next stay at Chocohotel we suggest you to choose an executive room, entirely renovated ...

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was an incredible experience. Place was clean. Staff friendly and helpful. Breakfast buffet was out of this world. My son asked if Willy Wonka lived here that’s how magical this was.
Stayed 4 nights in Jul 2022

10/10 Excellent

Paul, Gatineau

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The name of this hôtel say it all, full of chocolate design it's awesome
Stayed 2 nights in Apr 2022
Response from Simona on Apr 9, 2022
Thanks a lot Pail!

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021
Response from Simona on Sep 21, 2021
Grazie per il tuo bel voto!

10/10 Excellent

Anna Maria

Stayed 3 nights in Aug 2021
Response from Simona on Sep 21, 2021
Grazie Anna Maria

8/10 Good

Janez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Choco is always magic
Very good service and nice stuff.
Stayed 1 night in Jul 2021

10/10 Excellent

Rochdale

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Laura on Nov 5, 2020
Grazie mille!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The chocolate theme is great from room decor to the breakfast buffet to the dozens of different trumped of chocolate for sale in the lobby. A bus stop is across the street which goes up to Perugia’s old hilltop town. Train station is 5 minutes by taxi.
Stayed 4 nights in Feb 2020
Response from Hotel Manager on Mar 12, 2020
DEar Guest, Thank you very much for your kind review. Hope to welcome you soon again as a guest!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very good! Cheap, friendly and relativly central. I would raccomend it for the courrently conditions...
Stayed 9 nights in Dec 2019
Response from Ufficio Marketing Apicehotels on Feb 23, 2020
Thank you for your review!

8/10 Good

Marinella, Bologna Italy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the “Chocolate theme”! The whole hotel is inspired by it and it is amusing to enter the main hall finding there a bathtub full of big chunks of chocolate and then discovering that the “chocoreception” has assigned to you a room at the “bitter chocolate floor”... Great buffet breakfast with lot of chocolate of course! The only flaw was the hard mattress.
Stayed 1 night in Oct 2019
Response from Simona on Nov 5, 2019
thanks a lot!

10/10 Excellent

ALFREDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perugia's Unique Etruscan Chocohotel
Etruscan Chocohotel is unique with a chocolate theme and incidentally I am a chocoholic. Next to its lobby, guests can purchase locally manufactured chocolates with 10% discount. In the coffee shop, there is table laden with chocolate bread spread, bits and pieces of chocolate even white chocolates by Perugina and Nutella with its hazelnut spread, as well. Croissants and breakfast pastries have chocolate fillings, too. My room is clean and spacious with a nice view of an Umbrian landscape at the distant. From the hotel, the Stazione Perugia and main bus station are a 10-minute leisure walk.
Stayed 5 nights in Sep 2019
Response from Simona on Oct 15, 2019
Thank you very much! We are pleased to know that you enjoyed the services of our hotel!

6/10 Okay

Verified traveller

Liked: Staff & service
OK for the price
The breakfast buffet is wonderful but the restaurant food was average at best.( and expensive) The people we interacted with were very courteous, especially the breakfast servers. It was nice to have easily accessible parking But this hotel needs an update. While the rooms and public areas were clean, they had a worn look to them. Especially the bathrooms. The bed was very hard and the air conditioning struggled to keep up. Also it was completely turned off during the day so by the time we got back after a long, hot day it was like a sauna and our room never could quite cool down.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff, lovely clean room with tea making facilities, nice rooftop pool, good parking under the hotel, good breakfast, great location to access surrounding area such as Assisi. Bathroom lovely and clean, just a little ‘tired ‘ looking and in need of a little attention - all in all a great place to stay!
Stayed 2 nights in Sep 2019
Response from Ufficio Marketing Apicehotels on Sep 24, 2019
Thank you very much for your nice review!

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better then Willie wonker
I got there late and the staff, were friendly and helpful. It was a real chocolate lover's dream. Got free chocolate when I got there. Food was wonderful and had a lot of variety. Ideal setting,great views,very spacious, clean and comfortable. The only shame, was, I could not stay longer. Would go again
Stayed 1 night in Aug 2019
Response from Ufficio Marketing Apicehotels on Aug 29, 2019
Good morning, thank you for your nice review! Best Regards

6/10 Okay

Stephen

Liked: Cleanliness
Location isn't that accessible but we knew that, but maybe not quite how far from town it was. Room was adequate, but air-con was very noisy and hardly adjustable, more or less just on or off. Desk staff weren't especially welcoming and I swear one almost sighed when I asked if they could call a taxi for us! The chocolate thing is just a gimmick and perhaps hides a less than great hotel behind it.
Stayed 1 night in Aug 2019
Response from Ufficio Marketing Apicehotels on Aug 29, 2019
Good morning, thanks for your review. We are sorry for the air conditioning..did you ask help to our staff? We are really sorry for your comment about the staff that, generally, is very helpfull and gets very high scores. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Ufficio Marketing Apicehotels on Aug 31, 2019
Buongiorno, grazie per la sua valutazione.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Ufficio Marketing Apicehotels on Aug 31, 2019
Buongioro, grazie per la sua valutazione.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsual theme, chocolate, I like it. A little goo far c rtom central Perugia.
Stayed 3 nights in Jul 2019
Response from Ufficio Marketing Apicehotels on Aug 29, 2019
Good morning, thank you for your review. The old town is only 1 km from the hotel, and can be easily reached on foot (20 minutes walking) or by bus (line A or G, stop in front of the Hotel, one bus each 15 minutes, it takes about 15 minutes to reach the centre). Best Regards

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019
Response from Ufficio Marketing Apicehotels on Jun 17, 2019
Grazie!

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019
Response from Ufficio Marketing Apicehotels on Jun 17, 2019
Buonasera, grazie per la sua valutazione.

8/10 Good

Pooja

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel theme, lobby, and check in/out process were great. Amazing chocolate breakfast buffet! The room was comfortable and had everything we needed, but walls were very thin. We heard the family next door throughout the night with a screaming baby. Also, it's a little out of the way from the main city center, so I'd recommend taking a cab rather than walking or bus if you can. I'd stay here again.
Stayed 1 night in May 2019
Response from Ufficio Marketing Apicehotels on Jul 3, 2019
Good evening, thank you for your review. We are verry sorry for the noise. Best Regards

4/10 Poor

David

Liked: Cleanliness
Disliked: Room comfort
Swimming pool closed. It would of been nicdvto know this because I would of taken another hotel in the centre. The double bed was in fact two singles pushed together. The mattress was rock hard and I couldn't sleep. I left with a bad back No 24hr room service. Not great for the price and location
Stayed 3 nights in Apr 2019

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Decent stay
Decent spot just down the hill from the action
Stayed 1 night in Apr 2019

10/10 Excellent

janell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Etruscan Chochotel is our place to stay in Perguia
We always stay here when we are in Perugia. There is parking for the car, and the bus stop is across the street. Staff is always helpful in both English and Italian. The value is terrific.
Stayed 1 night in Dec 2018
Response from Ufficio Marketing Apicehotels on Jan 15, 2019
Good morning, thank you so much for your beautiful review! We appreciate your feedback!

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Chochotel is very chocolate-y
The hotel is exactly as described, although perhaps a bit out dated. It is a long uphill walk to the center of Perugia; be sure to find the escalators
Stayed 3 nights in Oct 2018
Response from Ufficio Marketing Apicehotels on Jan 17, 2019
Good morning, thank you for your review. The old town is only 1 km from the hotel, and can be easily reached on foot (20 minutes walking) or by bus (line A or G, stop in front of the Hotel, one bus each 15 minutes, it takes about 15 minutes to reach the centre). Best Regards

8/10 Good

Mark, The OC

Liked: Cleanliness, staff & service
Located outside the city center, about a 20 minute walk from the train station. Has a coffee bar and an independent restaurant attached. You'll have to walk some distance, take a taxi or drive to Perugia city center or to find other restaurant options.
Stayed 1 night in Sep 2018
Response from Direttore on Oct 1, 2018
Good morning, thank you very much for you review! Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Great rooftop garden and pool area.
Stayed 1 night in Sep 2018

10/10 Excellent

Emanuele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Direttore on Oct 1, 2018
Good morning, thank you very much for your review! Best regards

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A memorable hotel
The hotel is very accessible from the main roads and is not far from the center of Perugia. Staff is all friendly and helpful and the chocolate theme is fun for the whole family. The decor is perfectly fine and the rooms are comfortable, but the hotel is a bit worn. For the price, however, it is definitely a good value.
Stayed 1 night in May 2018
Response from direttore on Jul 11, 2018
Good Morning Joseph! Thank you very much for your review! Best Regards

10/10 Excellent

Catherine, Milano

Liked: Cleanliness, staff & service
Great experience and superb spot if you need to get up and drive off the next day. It was fun to be surrounded by chocolate. Congrats to lovely staff, Nicola e Laura.
Stayed 1 night in May 2018
Response from Direttore on Jul 11, 2018
Good morning Catherine! Thank you very much for your review! Best Regards

10/10 Excellent

Meg, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
The hotel was very nice and clean. Staff members were very approachable and had no problems at all staying at the hotel. The hotel is not too far from the city center, however, if you have a car it might be easier to get to it. The hotel had plenty of car park spaces. Breakfast was very good, normal breakfast food and also some more chocolatey pleasures. We have also received a free bar of chocolate while checking in which we thought was a great add value to the check in process. We would highly recommend the hotel to stay in Perugia.
Stayed 1 night in May 2018
Response from simona on May 8, 2018
thanks a lot!

6/10 Okay

susana, mexico df

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
chocolate everywhere
This hotel has chocolate as a theme for all its decoration - the owner organizes a yearly chocolate festival in Perugia. Dark brown is the dominant color, lamps look like chocolate containers out of which the brown liquid pours. It is really surprising to see the many ways this theme is used. If chocolate is your thing this is the hotel for you! The rooms seem a little run down and the hotel is due for a mayor renovation. To visit the city centre is a brisk 20 minute walk uphill. We expected more from this hotel.

10/10 Excellent

Radha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is such a cute hotel! The chocolate theme is so fun and makes the stay so enjoyable. The breakfast every morning was incredible. Excellent choices of sweet and savory foods and plenty of choices for vegetarians. This hotel is a short drive from the Perugia airport and very close to the city center. We had a rental car and drove up to the city in about 8 minutes. The hotel is also close to Asissi for a quick day trip and then Perugina chocolate factory! I would totally come back here!
Stayed 2 nights in Mar 2018
Response from Ufficio Marketing Apicehotels on Apr 13, 2018
Good evening, thank you for your nice review! Best Regards

8/10 Good

Anonymous, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Enjoyed our stay.
Stayed 4 nights in Oct 2017
Good morning and thank you!

8/10 Good

Emanuele, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Need to walk up a large hill to get into old town, but otherwise a great hotel

8/10 Good

seung kook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, it really is a chocolate-themed hotel! The theme is carried throughout, from the chocolate-bar door jams and headboards to the lamps that look like chocolate being poured from a glass. One even received a bag of foil-covered chocolate coins on arrival. Staff are friendly, and hotel amenities are good. Room was comfortable and spacious, though the bed mattress wasn't the most comfortable. Breakfast is good, as is the hotel restaurant. The area around the hotel is pretty ordinary; there are a few shops/supermarkets close by, but walking anywhere is difficult as footpaths are haphazard or non-existent. On the other hard the hotel is on a main road next to a petrol station which I imagine would be convenient if you're by car. Easiest way to get to "centro storico" Perugia is to get a bus (which stops outside the hotel) to the main train station, then hop on the Minimetro.

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CHOCOLATE BREAKFAST!
Lovely hotel, great for a novel stay! Food great - particularly chocolate breakfast! Hotel staff very friendly and helpful. About a 15 minute walk out of central Perugia but also served by bus over the road. Would definitely stay here again for a long weekend.

6/10 Okay

Verified traveller

Chocolate hotel
A little out of the way. No tea and coffee facilities or air con (hotel had switched it off centrally and refused to turn it on). Poor wifi connection. Uncomfortable beds.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was fine but parking was an issue due to a large meeting.