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Reviews of Albergo Ancajani

3 out of 5
Albergo Ancajani
via Degli Ancajani 16, Assisi, PG

Reviews

8.4

Very good

Rating 10 - Excellent. 31 out of 61 reviews" "
Rating 8 - Good. 16 out of 61 reviews" "
Rating 6 - Okay. 9 out of 61 reviews" "
Rating 4 - Poor. 4 out of 61 reviews" "
Rating 2 - Terrible. 1 out of 61 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is excellent. Very clean. Nice breakfast. Would totally recommend.
Stayed 1 night in Apr 2019
Response from Paolo on Apr 8, 2019
Thank you so much!

10/10 Excellent

alexander

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
great location and wonderful breakfast (best we had in ITaly!!
Stayed 1 night in Mar 2019
Response from Paolo on Mar 23, 2019
Thank you

2/10 Terrible

Robert

Disliked: Staff & service, room comfort
...Assisi the Great...(this albergo, not so great)
This place masquerades as a hotel, but in reality is a hostel wannabe, with groups of youngsters talking loudly into the wee hours of the morning. The location is at the very bottom of a very, very steep hill, and is extremely difficult to get to the center of town. Add to that, upon checking out, the agent was extremely rude, speaking to me so loudly that I think the people in the next town over heard him. Caveat emptor...stay here at your own risk.... With that said, the beautiful town of Assisi should not be missed, it is a Religious and Cultural Gem. There are not enough superlatives to describe this ancient town, nestled in the hills of Umbria, where you can walk in the footsteps of that great Saint, Francis of Assisi...
Stayed 3 nights in Aug 2018
Response from Paolo on Aug 22, 2018
Good evening Mr D'Angelo, we are really sorry you left this review of our hotel. Hotel Ancajani is definitely not a hostel. Is a 3*** Hotel located in the center of Assisi. It's wellknown that the city of Assisi is on a hill and of course visiting it you have to walk. We are 5 minutes by walk from Basilica of San Francesco. How could you say "is extremely difficult to get to the center of the town"?. If you mean Piazza del Comune it is 10/15 minutes by walk. Definitely not far. For what concern groups of youngsters unfortunately that day there was a group of student in the hotel but we can ensure they stopped making noise around 11 pm and they woke up around 8 am. Have a nice day. Thank you.

10/10 Excellent

Thuy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
My stay was only 1 night but it was perfect. The room is clean and spacious. The view from my room was nice. The staff was very friendly and helpful. Breakfast was really good.
Stayed 1 night in Aug 2018
Response from Paolo on Aug 16, 2018
Thank you.

10/10 Excellent

P, Houston, Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel and room. Food was good. Well located. Like most of hotels in Italy at this time of the year AC was not being used.
Stayed 3 nights in May 2018
Response from Paolo on Jun 6, 2018
Thank you

10/10 Excellent

Kanga, Cambridge UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a convenient location. Facilities are good, but breakfast was disappointing on one day with stale bread. Because many rooms are in a separate building it would be nice to have coffee making facilites in the room. Also the shower compartment was remakably small. But overall a very good experience and would gladly stay there again.
Stayed 2 nights in May 2018
Response from Paolo on Jun 1, 2018
Thank you for your review.

10/10 Excellent

Loc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Very nice, quiet place. The staff is professional. Breakfast is awesome
Stayed 1 night in Jul 2017

10/10 Excellent

Ginger, NY, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful,peaceful and welcoming
Recommended by friends, we spent a lovely night, the room was simple, but comfortable. The staff welcoming and eager to help. Roof terrace has great view
Roof terrace view
Stayed 1 night in Jun 2017

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Nice, confortable and very well located. Good breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At the end of the day
There is a bar inside so that when you return you can get an espresso, water, etc. There is also a restaurant connected with the hotel so that you can have a meal and not go outside.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet getaway
Very peaceful location. Friendly hosts. Generous breakfast.

8/10 Good

Andrew, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very private, close to transport and basilica
Pleasant facilities, rooms are very clean and we'll equipped.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel!!
It is a nice and cozy hotel run by the Ancajani family, I believe. The room was spacy, clean and quiet. The complementary breakfast was delicious with fruit and capccino. The service was friendly. My only complain was the drain in the shower was slow. I had such a pleasant stay there. Thank you, Hotel Ancajani!

4/10 Poor

Ronnie, Florida

Liked: Cleanliness, staff & service
Disliked: Room comfort
more like a hostel
The hotel caters to groups of children, teens and was very noisy. The first room we had was so small there was no room to walk around the bed with the suitcase there. The second room was a little better but located under a dorm with many noisy teens who moved furniture at midnight! The beds were twin and uncomfortable, the pillows were lumpy and could not be revived. It is located well, within walking distance of all the sights. Parking is not free, nor on site. The Wi-Fi did not work except in the lobby. Breakfast was adequate.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hospitality. I recommend this hotel for anyone staying in Assisi.

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alessandra the receptionist was very welcoming. Her English was excellent. Our room had a double and single bed. It was very good value for money. I would recommend it to friends and family.

10/10 Excellent

Y. VANONI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very pleased with my stay at Hotel Anchajana. The receptionist was easy to communicate with and provided good information in regard to the sites in the community of Assisi. Location was ideal and the price was right.

6/10 Okay

Leonardo, Germany

Liked: Cleanliness
Disliked: Room comfort
The heater didnt worked for the whole night (even though we asked for it after the first night) and the window was a little bit thin and a lot of wind came by, so we were a little bit cold both nights we stayed there. Also the bathroom was a litlle bit old and the space for the shower was too small, you could not close the curtains, so you had to take shower with the curtain open and flood the whole bathroom. They have wifi internet, but only at the lobby. Location was really good. Close to a bus stop and close to St. Francis Basilic. The only problem (with the whole city) is that everything is very sloppy. Not really good if you're a bit sedentary!

6/10 Okay

M, Iowa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Only for natives
It took us half an hour and a kindly Italian to find this place, and nobody in town seemed to have ever heard of it. When we finally got there, it was nice enough, but the desk clerk was very difficult to communicate with -- the language barrier I expect (though in this tourist spot it's a little tough to believe English would be rare. But as soon as we checked in the office closed leaving nothing but a note on the door. The management simply disappeared. We had to check out before 8 a.m. to catch an early train, and still no one around. There was also some long printed notice left on our bed about something that looked important. But only in Italian, and no one around to ask about it. Customer service is not a big thing here.

8/10 Good

Karla, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Acajani
quiet, clean and friendly hotel in the centre of Assisi.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Albergo Ancajani - very convenient to all sites
You cannot beat this hotel for its price/value (we did go in January - low season). It is very easy to walk to all sites in Assisi - both to the Basilica which is on one side of the old town and to the other sites that are on the other side of the old town. It is also very easy to get to by bus from the train station - just get off at the Piazza Giovanni Paolo II (near Basilica) and walk 5 minutes to hotel. The room was simple but clean, the bathroom was also very clean (although tiles around shower had some mold). Staff was also helpful. Highly recommend it!

10/10 Excellent

Monica, Johannesburg, SA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely situated hotel in the heart of Assisi
I thoroughly enjoyed my stay. It was well situated in Assisi. Not too far from the San Francesco church and the main community square. The hotel is also situated on a nice quiet street with not too much passing traffic. My room was very clean and a pleasant size. It is also close to some good restaurants for dinner.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buon rapporto qualità/prezzo. Ottima posizione ,vicina al centro e vicino al parcheggio a piani
Stayed 1 night in Aug 2020
Response from Paolo on Sep 16, 2020
Thank you!

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Paolo on Jul 30, 2019
Thank you so much for your review.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Paolo on May 3, 2019
Good afternoon, we are sorry you haven't enjoyed your stay in our Hotel. Anyway writing as anonymous without giving any explication is not helpful for us to correct things. Please next time give an explication to your review. Thank you.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Décevant comme hôtel et très bruyant
Beaucoup de bruit et les murs des chambres sont du papier a cigarette . On entends tout. J ai essayé d en parler le matin a un responsable mais il n en avait rien a faire.
Stayed 1 night in Mar 2019
Response from Paolo on May 2, 2019
Buonasera, ci dispiace leggere questa recensione. Per quanto riguarda le pareti nessuno si è mai lamentato del rumore quindi ci sorprende. Il nostro responsabile ha cercato di spiegarle questa cosa ma probabilmente non vi siete capiti. Ci dispiace. Arrivederci.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Paolo on Apr 1, 2019
Grazie!

10/10 Excellent

giacomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Paolo on Jan 3, 2019
Grazie per la sua recensione.

6/10 Okay

Verified traveller

Liked: Staff & service
hotel ancajani
L'hotel si trova dalla parte opposta ai monumenti e chiese.Occorre almeno mezzora di strada in salita per raggiungere il centro. Non c'è parcheggio li vicino, solo per carico scarico, quindi occorre valutare il parcheggio a pagamento più vicino. Non c'era l'aria condizionata, ma un ventilatore. La colazione è da migliorare. Le bevande calde sono erogate da un macchinetta multiscelta (non buono) poca scelta di cibo.
Stayed 2 nights in Aug 2018
Response from Paolo on Sep 19, 2018
Buonasera, ci terrei a specificare alcune inesattezze riportate nella sua recensione. Il nostro hotel si trova all'interno delle mura del centro storico e non dalla parte opposta rispetto a monumenti e chiese. Mi auguro abbia visitato la Basilica di San Francesco durante il suo soggiorno e avrà potuto constatare che dista appena 5/10 minuti dalla struttura. Le altre chiese e la piazza principale sono a non più di 20 minuti camminando con un passo normalissimo. Il parcheggio sta a 200 metri misurati. Per il resto mi attengo alle sue opinioni personali. Grazie.

8/10 Good

Leliston

Liked: Cleanliness, staff & service, property conditions & facilities
GOSTEI....
ADOREI A CIDADE. O HOTEL TB É BOM MAS ESPERAVA MAIS. FALTOU ENERGIA NA PRIMEIRA NOITE E SENTI MUITO CALOR. O QUARTO É MUITO PEQUENO. CAMA NÃO MUITO CONFORTÁVEL.
Stayed 1 night in Jul 2018
Response from Paolo on Aug 4, 2018
Grazie!

8/10 Good

Leliston

Liked: Cleanliness, staff & service, property conditions & facilities
gostei muito
gostei muito do hotel. simples mas o pessoal é educado e gentil. gostei muito... simples mas adorei.
Stayed 1 night in Jul 2018
Response from Paolo on Aug 2, 2018
Grazie per la sua recensione.

6/10 Okay

Jannicke

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2018
Response from Paolo on Jun 1, 2018
Thank you for your review.

10/10 Excellent

Helle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2018
Response from Paolo on Jun 1, 2018
Thank you.

8/10 Good

marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Thank you

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Hotel ancajani
Buona hotel pulito maxsenza aria condizionata ottima la posizione
Stayed 1 night in Aug 2017

8/10 Good

ㅇㅣ민정, 한국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋앗다.
여름에 에어컨이 업어 섭섭햇지만 다른건 다 좋앗어요.
Stayed 1 night in Aug 2017

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Terceira cama com colchao ruim.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel pulito ed economico
Note positive: l'albergo è pulito e il personale è molto gentile e disponibile. Note negative: la biancheria viene cambiata ogni 3 giorni, nel caso in cui sii voglia il cambio giornaliero vengono addebitati € 3. Le stanze non sono ben insonorizzate (ovviamente molto dipende dagli altri ospiti dell'albergo)

10/10 Excellent

livia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Edificio storico e bello
Ambiente accogliente e personale cordiale e riservato

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Giuseppe, ROMA

Liked: Staff & service
Disliked: Cleanliness
CURARE CON MAGGIOR ATTENZIONE LA PULIZIA DELLA BIANCHERIA.

8/10 Good

Salvatore, Albano Laziale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfetto per un soggiorno ad Assisi
Posizione centrale, camera comoda e spaziosa, molto pulito, personale accogliente e cortese.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Goede pris-kwaliteitverhouding
Prima ligging in centrum in rustig straatje

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely
Huge breakfast buffet with all kinds of delicious food. Lies in a quiet street, but also close to Basilica San Francesco. Very friendly and helpful staff.

8/10 Good

LUCA E SILVIA, modena

Liked: Cleanliness, staff & service
Mi piace
Ottimo rapporto qualità- prezzo. Comodo da accedere dal parcheggio auto e in posizione ottimale per visitare basiliche

8/10 Good

André

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

SKY, 埼玉県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
家族連れ、グループに最高
親日的なホテルで心のこもったサービスがうれしかったです。スタッフやサービスの品質は５でなく８くらい付けたい感じです。特に夕食（別料金ですが）安くて最高の内容でした。